Expedia Reviews

Updated 18 September 2014
Updated 18 September 2014
843 Reviews
3.6
843 Reviews
Rating Trends

Recommend to a friend
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Expedia President and CEO Dara Khosrowshahi
Dara Khosrowshahi
584 Ratings

Review Highlights

Pros
  • The company is really a fun place to work and embraces a great work life balance (in 117 reviews)

  • Benefits include travel benefits and co-workers love to talk about travelling (in 60 reviews)


Cons
  • work/ life balance *might* make up for this when compared to some companies (in 36 reviews)

  • Without close personal relationships to senior management you will hit a ceiling in your development (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to work, Great work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer II  in  Bellevue Hill
    Current Employee - Software Development Engineer II in Bellevue Hill

    I have been working at Expedia full-time for less than a year

    Pros

    Good work culture
    Lots of challenges & opportunities if one is ready to pursue
    Great work/life balance
    Nice benefits
    Good/Focussed leadership

    Cons

    Some teams tend to have less team culture
    More time spent on putting off fires

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Smart people, innovative company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Sydney
    Former Employee - Anonymous Employee in Sydney

    I worked at Expedia full-time for less than a year

    Pros

    Offices are great and benefits are good. Expedia offers healthcare, gym, phone, laptop, travel discounts and study assistance to name just a few of the benefits. Salaries are in line with the market.

    From a work-life balance perspective Expedia was good. Plenty of flexibility to work from home and flexible hours when needed.

    The great thing about expedia is the calibre of individuals working for the business and the innovative solutions for revenue generation. It feels great to be part of something this exciting.

    Cons

    Career paths were limited and internal development needed to have a bigger focus. Expedia buy in the talent externally or expatriate people around the world who have the necessary skills. There isnt much internal talent development happening which makes career progression quite limited for the individuals.

    Advice to ManagementAdvice

    Develop your staff and offer exciting career options.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great online company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Sydney
    Current Employee - Anonymous Employee in Sydney

    I have been working at Expedia

    Pros

    Smart people, good online expertise

    Cons

    Lean structure, wouldn't mind having more ressources.

    Advice to ManagementAdvice

    Keep doing what you have been doing over the last 2 years. Expedia AU rocks!

    Recommends
    Approves of CEO
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  5. 1 person found this helpful  

    Good but not great yet...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director  in  Sydney
    Current Employee - Director in Sydney

    I have been working at Expedia

    Pros

    Expedia is at the heart, very much a tech company as well as a travel company. The people at Expedia are fantastic (most of them at least). At Expedia I've met some of the most driven (to the verge of being workaholics), intelligent and witty to date.

    Cons

    Major change has been happening for over 2 years. You would like to see it settle down, but it hasn't. There needs to be more strategic thinking in what direction the company should be heading.

    Advice to ManagementAdvice

    Set the direction and empower people to execute. Stop thinking about hitting next quarters numbers and invest a little in the core platform and strategy on the long run.

    Recommends
    Approves of CEO
  6.  

    Great place to learn about Online Marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Marketing Manager  in  Sydney
    Former Employee - Marketing Manager in Sydney

    I worked at Expedia

    Pros

    Expedia has a great, fun and friendly atmosphere. It's a fun place to come to work when things are going well. Expedia is a truly global compnay so there is the ability to tap into a global knowledge network which is hard to beat. There is a good lifework balance, although this probably depends on which office you work in. There are opportunities for travel.

    Cons

    Little Innovation and very hard to break through the traditional way of doing things. The company is now too big to be innovative and even small website changes now take months or even years. Competitors have not only caught up, they have already run past!

    Advice to ManagementAdvice

    Constant focus on the bottom line has caused Expedia to take their eye off the ball. Remember why Expedia was started in the first place!

    No opinion of CEO
  7. 3 people found this helpful  

    A company with a real buzz... but perhaps not the best employer for women

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mid-Level Manager  in  London, England (UK)
    Current Employee - Mid-Level Manager in London, England (UK)

    I have been working at Expedia full-time for more than 3 years

    Pros

    You'll never have a boring day at Expedia - the company is extremely agile and there is always more work than there are hours in the day. If you want a job where you can relax safely within your comfort zone, this isn't the right employer for you - but if you thrive on change and enjoy new challenges, you'll love Expedia.

    Leadership is generally good and seems to make a real effort to keep staff up to date on developments and strategy. There are a lot of type A personalities, so be prepared for a degree of competition and infighting - but in 99% of cases, this drives the business forward and helps to create the buzz that makes Expedia so successful.

    The company is also one of the most diverse I have ever worked for. A typical meeting will be attended by staff from 5-6 countries, all with competely different backgrounds. The diversity means that you can pretty much be yourself in the workplace - everyone is different and accepts difference in others!

    Pay and benefits are both very generous - there is a flexible benefits system where you can choose what to spend your 'benefits allowance' on, so benefits are tailored to individual needs. This is fabulous.

    Cons

    Within the Retail organisation, there is a distinct lack of women in senior positions. There are plenty of fabulous, ambitious women in the business, but I feel that many of them are sidelined during pregnancy or forgotten about while on maternity leave. This really has to change - I don't think that leadership is fully aware, yet it is a frequent topic of conversation among female staff.

    Another concern is the fact that most staff feel that the one sure way to get promoted is to socialise with the leadership team. It seems wrong that only those who party hard with that group are considered for promotion, while others are overlooked. This also puts women at a disadvantage - those with young families or longer-than-average commutes struggle to join in.

    Training could be better - there are not too many opportunities for mid-level managers to enhance their skills.

    Advice to ManagementAdvice

    Pay more attention to how women feel at Expedia. There has been much grumbling about the lack of opportunities for female employees recently and I don't think leadership is aware of this.

    Recommends
    Positive Outlook
    Approves of CEO

    Expedia Response

    Sep 16, 2014HR

    Thank you for your comments. We are always looking for insight into our employee experience. On the comments about women in senior roles, we’re committed to supporting women in leadership positions ... More

  8. 2 people found this helpful  

    Love this company, dislike my group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Expedia full-time for more than 3 years

    Pros

    Great people to interact with both professionally and outside of work. Decent pay. Great benefits. Awesome community engagement.

    Cons

    If HR doesn't want you to transition or wants to have a say in an internal transition you will be blocked. How do you grow in a company if you are not able to move around and experience other groups and organizations?

    Advice to ManagementAdvice

    Encourage employees that are hungry to move internally without having HR have the say of whether the employee can really do so or not. To be told that the team needs you and you aren't finished with your work on the team after 2.5 years, when the employee is clearly ready for a new and possibly bigger challenge is a great way to encourage your talent to leave.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Solid employer, but you need to advocate for your own career growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Bellevue, WA (US)
    Current Employee - Senior Software Engineer in Bellevue, WA (US)

    I have been working at Expedia full-time for more than 3 years

    Pros

    Benefits are nice, and work/life balance is much nicer compared to other regional tech companies

    Cons

    Perpetual re-orgs and politics can make upward mobility tough. You can spend months winning favor with a director or VP and then *poof* they are gone and it's like no one knows you or your work.

    Advice to ManagementAdvice

    Stop being afraid. Operationally we are REACTING. There are numerous ecommerce companies with far bigger footprints that move more nimbly. Look at netflix, amazon, google. If they aren't afraid of the technical risks, why should we be?

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Multi-cultural, multi-disciplinary, diverse and exciting - but not much support for encouraging a good work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Expedia full-time for more than 3 years

    Pros

    Expedia is the most fascinating and diverse place I've worked, my daily work brings me into contact with employees all over the world from whom I have learned (and am still learning every day) so much about the world we live in, about how people buy travel, and learning new skills from many different specialist in many different areas. The culture is friendly and helpful - you feel like you can approach anyone, even senior management, and find out whatever you need to know. Generally, the work ethic and atmosphere serves to encourage and develop you and those around you.

    Cons

    Things change frequently with the org structure - a reflection of the changing and challenging market, but also a 'no let up' approach from management. This, coupled with working with people all around the globe can lead to burn out if you're not careful - taking calls from ridiculously early in the morning to very late at night, just to be able to get that bit of information you're after in order to keep afloat in the job. Upper management may not look out for you on that score - so personal resilience is key in order to look out for yourself yet still manage to drive the results necessary in your role. There's an underlying feeling of 'don't expect to be able to move to part-time hours and expect to keep your career prospects' - could be particularly challenging if you are a new mum.

    Advice to ManagementAdvice

    More support to work flexibly and be able to balance work/life a little better would be beneficial - more development and training, and more emphasis on reward would bolster morale and help prevent burnout.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    A large company with a startup culture

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Gurgaon, Haryana (India)
    Current Employee - Senior Software Engineer in Gurgaon, Haryana (India)

    I have been working at Expedia full-time for less than a year

    Pros

    - Great technology and infrastructure.
    - Good policies for employees.
    - Work life balance.
    - Opportunities for internal job movements.

    Cons

    There may be a need for a Sr director for all directors in India to balance the difference ways of working.

    Recommends
    Positive Outlook

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