Experian Reviews

Current Employee – been working at Experian full-time for more than a year

Pros – Good benefits, very financially stable, great teammates

Cons – To start with, this is not a technology company - this is a marketing company where technology is treated as overhead resource. Everything is driven through (unrealistic) deadlines where software gets shoved out of the door at all costs (both human and enormous technical debt). Enormous amount of bureaucracy where it takes weeks of "following the process" to make a two line code change. Outdated technologies and tools (or more often no tools at all) - complete lack of automation with trivial tasks. VP's have no authority to make no-brainer decisions. Everything has to be approved by CTO who lacks technical understanding yet constantly gets involved in the "weeds". You'll be losing your skills (and brain cells) here very quickly.

Advice to Senior Management – Empower mid-level management to make no brainer decisions (and hold them accountable for the results). Change the culture of "all the responsibility with none of the authority". The company can't scale where one man makes every decision.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Experian full-time for more than 7 years

Pros – Great team, overall as a company, supports employees, opportunity to telecommute, education assistance, 401K, employee stock purchase plan, bonus and salary structure.

Cons – Average time before advancing is seven to ten years for this department. Disjointed departments don't always stay true to strategic vision.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Experian full-time for more than 3 years

Pros – Good place to work and learn. Travel opportunity, great work environment, social package included. Annual leave is 25 days, more than the usual 20 days in other companies. Sometimes work is under pressure but mostly it's calm and does not require staying late.

Cons – Opportunities for growth are not much. Normally growing requires moving to another office in another country. Salaries and bonus schemes are lower compare to similar companies.

Yes, I would recommend this company to a friend

Current Employee – been working at Experian full-time for more than 8 years

Pros – Decision Analytics UK have some great products and people
Core credit bureau is hanging on to the primary bureau spot
Consumer services is benefiting from increased consumer interest in their credit file

Cons – Decision analytics expertise continues to be eroded by lesser talent from North American.
Core credit bureau lacks a strategic vision and is only holding on to primary UK bureau because clients cannot justify the investment to switch suppliers
Marketing services lacks a cohesive strategy and expertise to move beyond basis list cleaning and rental.
Consumer services is not in control of its growth and has no alternative once interest starts to decline.

Advice to Senior Management – Focus on the things you do well in credit referencing, and invest building and acquiring these around the world to build a global reference point. Stay away from the fashion areas in marketing and accept should just stay as a core data supplier to organisation who know how to play in this space (how much more shareholder investment will you waste before you realise this).
Stop the US management takeover; remember it was the little UK business which grew and bought the mighty US organisation because it understood what being a CRA means. The US business is still third out of three players today, and so are its management.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Experian full-time for more than 7 years

Pros – It was a lot more employer firendly, still has canteens.

Cons – Employees are worth less than printers or desks. It really is a shame, but now profit and statistics are the only things of importance. Employees are just eliminated in one country to make way for cheaper hires in another. There is no sense of loyalty. There are no longer mass redundancies as now they get rid of people in trickles here and there.

Advice to Senior Management – I think management know what upsets people but they don't care. So there is no point in saying anything. It's just very sad to see so many people morally destroyed.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Experian full-time for more than 10 years

Pros – Good people and senior executives making strides to continuously improve the company.

Cons – Business are soloed and do not work together often competing against each other.

Advice to Senior Management – Continue to work to integrate the business so they do not see themselves as separate companies.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Experian as an intern for more than a year

Pros – Respected work-life balance.
Long-term career opportunities.
Great company culture.

Cons – Lower than average salaries and bonuses.

Advice to Senior Management – n.a.

Yes, I would recommend this company to a friend

Current Employee – been working at Experian full-time for more than 3 years

Pros – Good benefits, interesting global perspective

Cons – Very political environment. Goals are very focused at keeping costs low at the expense of quality solutions

Advice to Senior Management – Keep working on company culture.

No, I would not recommend this company to a friend

Former Employee – worked at Experian full-time for more than 7 years

Pros – The company gives good bonus if the yearly goals are fulfilled; the team-mates are usually fine, and they are willing to teach you.

Cons – The managers and Directors think "the client" is God: the employees must fulfill whatever they want at whenever time they want, in a frame time defined by the clients. There is no family time.

Advice to Senior Management – Employees are not machines!!!!!!!!!

No, I would not recommend this company to a friend

Former Employee – worked at Experian full-time for more than 7 years

Pros – Cafeteria was nice. Security guards were very friendly and professional.

Cons – Many managers were immature, have no class and not so educated, especially those who have been there for 15+ years.
There were a lot of outsourcing of jobs to other countries.
They lay off people when they need to make their numbers.
They do not develop their employees.

Advice to Senior Management – Complete a real, useful degree and then develop your people.

No, I would not recommend this company to a friend