Experian

  www.experiangroup.com
  www.experiangroup.com

Experian Reviews

Updated 15 December 2014
Updated 15 December 2014
289 Reviews
2.9
289 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Brian Cassin
19 Ratings

Review Highlights

Pros
  • in some departments there is better work/life balance in others not so much (in 23 reviews)

  • Good benefits and vacation allotments (in 22 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 23 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 9 reviews)

More Highlights

Employee Reviews

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  1.  

    Fair but boring place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time

    Pros

    Experian has established and matured market a.k.a cash cow. Means people don't get pushed too much about making profits -compare to the companies losing $- as well as has guaranteed work/life balance.

    Outsourcing happens in massive scale but candidates selection process seems fair enough. Tho it attracted a lot of negative feedback here in Glassdoor.

    Not much politics involved in review process, which is fairly rare in type of company. (Long running with cash cow but unable to expand anymore for decades.)

    Cons

    Management prefer acquire companies rather than invest money for internal R&D etc just like any other company these days.

    However, since the cash for acquisition is coming from outsourcing and as a lot of former employees complaining about not highly regarding 'loyalty', it's probably not a good place for long term career.

    Advice to ManagementAdvice

    Please don't be so bureaucratic. I mean, 1-5 scale performance assessment is fine but the gaps between them? Well.. considering only <10% people get 5 stars, that doesn't really make any distinction for mega contributors and many people leave the company because of it.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Heading down the rabbit hole

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time (more than 3 years)

    Pros

    Not too bad pay and fringe benefits. Guaranteed flexibility for work-life balance. Hefty minions from 3rd world to deal with tedious chores.

    Cons

    It's all about numbers. Board says x% growth this year and this goes through to CEO, region, business and team. What it means is everything here is like "we get $y deal then we will spend $z to make it happen" not the other way around. Therefore All the middle-managers are focusing on shine their achievements sheet without investing any $ and things gets really preposterous way to make them happy, period.

    Advice to ManagementAdvice

    Scrap ridiculous performance for growth. It's understandable paperwork only if one manager manages 50+ people underneath him. If one have difficult to manage <10 team member without that paperwork, better get rid of him/her and hire local high-school baseball team couch instead.

    To new CEO: Probably better not starting new CEO world tour concert while squeezing out people for excessive travel costs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Software development on a global scale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Product Analyst in Cyberjaya (Malaysia)
    Former Employee - Senior Product Analyst in Cyberjaya (Malaysia)

    I worked at Experian full-time (more than 3 years)

    Pros

    Good emphasis on training and skills development.
    Global exposure.
    High quality personnel.
    Fairly good perks, activities, etc.

    Cons

    Management is remote (UK, US).
    Local HR is not as good as it could be.
    Lots of time spent on conference calls, due to the distributed teams.

    Recommends
    Positive Outlook
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  5.  

    Developing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Security Engineer in San Jose, San Jose (Costa Rica)
    Current Employee - Senior Systems Security Engineer in San Jose, San Jose (Costa Rica)

    I have been working at Experian (more than 5 years)

    Pros

    Exposure to large projects and larg organization standards

    Cons

    Low visibility, fewer growing opportunities

    Advice to ManagementAdvice

    listen

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Good place to start your career if you wish to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Junior QA Engineer in Kuala Lumpur (Malaysia)
    Current Employee - Junior QA Engineer in Kuala Lumpur (Malaysia)

    I have been working at Experian full-time (more than an year)

    Pros

    Easy and relax working environment

    Cons

    Unorganized management, hard to progress in career

    Recommends
    Neutral Outlook
  7.  

    Great Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Company strives to hire the smartest people in the industry. You will get a chance to work with the best and learn something new every day.

    Cons

    Business does not have clear direction and has missed market trends repeatedly.

    Chaotic and fast past environment does not allow engineers to perform proper design and implementation. Too many issues with production systems puts the entire staff into a never-ending spiral of dealing with production issues.

    Advice to ManagementAdvice

    Need to consider replacing top leadership on the business side.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Product Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time (more than an year)

    Pros

    Public Company
    One of the largest Credit Bureaus
    Great Clients/Partnerships
    Competitive in the market place
    Focused on personal growth

    Cons

    Unstable
    Long commute from my house

    Doesn't Recommend
    Neutral Outlook
  9.  

    Client Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Benefits, holidays, time off, no weekends,

    Cons

    Pay, repetitive, poor mentors, starting to micromanage,

    Advice to ManagementAdvice

    Hire managers that are qualified for their positions.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    It is a okay place to work but not grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer
    Current Employee - Senior Software Engineer

    I have been working at Experian full-time (less than an year)

    Pros

    Experian is a table and profitable company.

    Cons

    Their technology is out of date

    Doesn't Recommend
    Approves of CEO
  11.  

    Great people, not so great organization

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Pros

    Experian is a nice place to work mainly because of your colleagues. Smart people!

    Cons

    Many layoffs. Acquisitions that don't make sense. Lacks work/life balance.

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