Experian

  www.experiangroup.com
  www.experiangroup.com

Experian Reviews

Updated 22 November 2014
Updated 22 November 2014
281 Reviews
2.9
281 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Brian Cassin
16 Ratings

Review Highlights

Pros
  • in some departments there is better work/life balance in others not so much (in 23 reviews)

  • Good benefits and vacation allotments (in 22 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 22 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 8 reviews)

More Highlights

Employee Reviews

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  1.  

    Fair but boring place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time

    Pros

    Experian has established and matured market a.k.a cash cow. Means people don't get pushed too much about making profits -compare to the companies losing $- as well as has guaranteed work/life balance.

    Outsourcing happens in massive scale but candidates selection process seems fair enough. Tho it attracted a lot of negative feedback here in Glassdoor.

    Not much politics involved in review process, which is fairly rare in type of company. (Long running with cash cow but unable to expand anymore for decades.)

    Cons

    Management prefer acquire companies rather than invest money for internal R&D etc just like any other company these days.

    However, since the cash for acquisition is coming from outsourcing and as a lot of former employees complaining about not highly regarding 'loyalty', it's probably not a good place for long term career.

    Advice to ManagementAdvice

    Please don't be so bureaucratic. I mean, 1-5 scale performance assessment is fine but the gaps between them? Well.. considering only <10% people get 5 stars, that doesn't really make any distinction for mega contributors and many people leave the company because of it.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Heading down the rabbit hole

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time (more than 3 years)

    Pros

    Not too bad pay and fringe benefits. Guaranteed flexibility for work-life balance. Hefty minions from 3rd world to deal with tedious chores.

    Cons

    It's all about numbers. Board says x% growth this year and this goes through to CEO, region, business and team. What it means is everything here is like "we get $y deal then we will spend $z to make it happen" not the other way around. Therefore All the middle-managers are focusing on shine their achievements sheet without investing any $ and things gets really preposterous way to make them happy, period.

    Advice to ManagementAdvice

    Scrap ridiculous performance for growth. It's understandable paperwork only if one manager manages 50+ people underneath him. If one have difficult to manage <10 team member without that paperwork, better get rid of him/her and hire local high-school baseball team couch instead.

    To new CEO: Probably better not starting new CEO world tour concert while squeezing out people for excessive travel costs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Amazing company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time (more than an year)

    Pros

    Excellent culture , amazing people , Good benefit/perks

    Cons

    Rigid leadership which some times comes off as micro managing.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great people, not so great organization

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Pros

    Experian is a nice place to work mainly because of your colleagues. Smart people!

    Cons

    Many layoffs. Acquisitions that don't make sense. Lacks work/life balance.

  6.  

    Love the people and the collaboration!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time

    Pros

    - Compensation
    - Ability to speak your mind
    - ability to start your own projects and follow them through

    Cons

    - Takes FOREVER to get anything done
    - Reactive vs. proactive

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    evolving corporate culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cypress, CA (US)
    Former Employee - Anonymous Employee in Cypress, CA (US)

    I worked at Experian full-time (more than 5 years)

    Pros

    This is a great company to work with opportunities for growth. Benefits were excellent and the vision of the company transcended across the entire organization

    Cons

    Corporate mission and values were handled with mixed commitment. On the one hand, innovation and excellence were encouraged; but on the other hand, all decisions were driven top down and entrepreneurial spirit was stifled. As a result the field operations became almost robotic.

    Advice to ManagementAdvice

    Be true to your statements so that everyone could feel the sincerity in your actions. Often the message that was delivered were mere words with no authenticity. Honor your high performers with opportunities to grow rather than an exit strategy.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    A wonderful 9 years with fantastic people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Lots of fabulous professional people, interesting and challenging projects with a splash of fun and laughter thrown in. Excellent working conditions, parking and pay.

    Cons

    You can end up so engrossed in projects your hours can be long. Sometimes its hard to move jobs internally which is important if you want to grow and stay fresh.

    Advice to ManagementAdvice

    Give positive feedback it goes along way and encourage those staff nights out, it's when good friendships and teams are formed.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great place to grow and challenge yourself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Mesa (Costa Rica)
    Former Employee - Anonymous Employee in Mesa (Costa Rica)

    I worked at Experian full-time (more than 5 years)

    Pros

    fast pace, great technology, great opportunities, passion to win

    Cons

    product strategy lacking, communication challenges due to frequent changes in direction

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Too Much Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer
    Current Employee - Software Developer

    I have been working at Experian as a contractor (less than an year)

    Pros

    Great colleagues, excellent pay and benefits. Most of the time, the work is quite interesting.

    Cons

    Too much change over the last year. During the recession there were lots of lay-offs and virtually no positions have been refilled. This has led to burnout amongst too many good people. While the work is rewarding and the people are great, the consistent demand to do more with less is going to drive people to leave now that the job market is better.

  11.  

    Great company, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Manager in Allen, TX (US)
    Current Employee - Client Service Manager in Allen, TX (US)

    I have been working at Experian full-time (more than 3 years)

    Pros

    Great environment to work in

    Cons

    You do not get paid your worth

    Advice to ManagementAdvice

    Value your employees more

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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