Experian
2.8 of 5 203 reviews
www.experiangroup.com Dublin, Ireland 5000+ Employees

Experian Reviews

Updated Apr 21, 2014
Experian – Nottingham – “Experian Landmark House”

All Employees Current Employees Only

2.8 203 reviews

                             

54% Approve of the CEO

Experian CEO and Director Don Robert

Don Robert

(118 ratings)

41% of employees recommend this company to a friend
203 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Good work life balance, great office culture and great hardworking people to work with"
    in 16 reviews
  • "Good benefits, decent time off, plenty of telework opportunities"
    in 19 reviews
Cons:
  • "Senior management consistently purging resources to meet bottom line numbers"
    in 16 reviews
  • "Not enough work-life balance or work from home opportunities (they frown on it, it seems)"
    in 5 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Approves of CEO

 

Fair but boring place to work

Anonymous Employee (Current Employee)

I have been working at Experian full-time

ProsExperian has established and matured market a.k.a cash cow. Means people don't get pushed too much about making profits -compare to the companies losing $- as well as has guaranteed work/life balance.

Outsourcing happens in massive scale but candidates selection process seems fair enough. Tho it attracted a lot of negative feedback here in Glassdoor.

Not much politics involved in review process, which is fairly rare in type of company. (Long running with cash cow but unable to expand anymore for decades.)

ConsManagement prefer acquire companies rather than invest money for internal R&D etc just like any other company these days.

However, since the cash for acquisition is coming from outsourcing and as a lot of former employees complaining about not highly regarding 'loyalty', it's probably not a good place for long term career.

Advice to Senior ManagementPlease don't be so bureaucratic. I mean, 1-5 scale performance assessment is fine but the gaps between them? Well.. considering only <10% people get 5 stars, that doesn't really make any distinction for mega contributors and many people leave the company because of it.

Yes, I would recommend this company to a friend

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  • No Opinion of CEO

 

Global Technology Services: Good people, skills, opportunities and re-numeration

Anonymous Employee (Current Employee)

I have been working at Experian full-time for more than a year

ProsPeople - feels like you're working with like minded adults!
Pay - if you work hard then there is ample opportunity for extra income and advancement
Travel - plenty of opportunity to travel if in the right role
Trust - My experience is that employees are given a high level of autonomy

ConsAmerican Centric - sometimes it feels as if the U.S. comes first
Letting good staff go - too many talented people in lower positions have been let go in cost cutting exercises

Advice to Senior ManagementDo what most management should do, be more: accountable; approachable; reflexive; employee focused; adaptable. Team building should feature more, as should subsidisation for staff events (nights out etc).

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good & the bad

Anonymous Employee (Current Employee)

I have been working at Experian

ProsGood orange county company if you are looking for an 8-5 place
Structured

ConsLack of focus and direction - changes all day long
Number driven
British culture

Advice to Senior ManagementEstablish a vision for the company and communicate to the employees
Allow management to make some decisions, all decisions do need to occur are top level in costa Mesa

No, I would not recommend this company to a friend

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Great place to start your career

Finance Intern (Former Employee)
Costa Mesa, CA (US)

I worked at Experian as an intern for less than a year

ProsIf you take the initiative, there are always opportunities for recognition. You can take on high profile projects and work with members outside your functional group. The team environment is friendly and nurturing, and management is open and receptive.

ConsThere are few opportunities for career growth within the company. Although they do hire internally, you're more likely to expand within your given role rather than move up.

Advice to Senior ManagementIt would have been interesting to have more cross-functional team experiences to increase employee ownership of company (versus functional) goals and objectives.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Corporate juggernaut

Product Manager (Former Employee)
Nottingham, England (UK)

I worked at Experian full-time for more than 8 years

ProsGood working environment, conditions and facilities
Good career opporunities
Diverse and generally skilled workforce

ConsBeing a corporate juggernaut means it is slow to change and adapt
Speed to market is a real issue
Investment in one area is offset by a reduction on others - can be a lottery
Thinks it is customer focused - it is the opposite

Advice to Senior ManagementIf you want to be customer/client focussed then put your money where your mouth is. Put it in objectives, mission statements, forecasts and overall company ethos. Instead all it really boils down to is share price - so why retend otherwise?

I left because of the is unertone of saying one thing and doing another.

Business outlook will be good - because all it cares about is share price - if thats what interests you then you'll enjoy it.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Collaborative work environment on exciting projects

Anonymous Employee (Former Employee)

I worked at Experian

ProsInteresting projects coming in with more of a consulting angle. Collaborative work environment is great when you are starting out.

ConsExpect potentially long hours in kind of an unexpected manner. Project deadlines dictate whether or not you can maintain a flexible schedule.

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Good work-life balance but reflected in mediocre pay

Anonymous Employee (Current Employee)

I have been working at Experian full-time for more than a year

ProsWork life balance is good

ConsLimited scope for promotion opportunities

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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A decent place to work but management really needs to listen to its employees

Senior Development Manager (Current Employee)
Costa Mesa, CA (US)

I have been working at Experian full-time for more than a year

ProsGood work life balance, great office culture and great hardworking people to work with.

ConsNo personal growth, no perks, compensation is on the low end. Company is moving all development offshore and has no plan in place to do this. Product management in the UK is so disconnected with the development in the US. There is no accountability in any of the teams. Too many contractors and not many employees, huge risk.

Advice to Senior ManagementListen to the employees. Allow for more training for employees. Pay market salaries.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Trying to join the big leagues

Community Relations Specialist (Current Employee)
Costa Mesa, CA (US)

I have been working at Experian full-time for more than a year

ProsCompetent coworkers, fair salaries, growth oriented, big ideas, and established reputation

ConsBureaucratic, political atmosphere, poor decision making at times, complex and convoluted

Advice to Senior ManagementHire and promote the best people

Yes, I would recommend this company to a friend

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Good but no growth

Anonymous Employee (Former Employee)

I worked at Experian full-time for more than 5 years

ProsRelaxed Environment, Learn at your own pace

ConsNo set career growth, you need to push for improving compensation

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Glassdoor is your free inside look at Experian reviews and ratings - including employee satisfaction and approval ratings for Experian CEO Don Robert. All 203 reviews are posted anonymously by Experian employees.