Express Scripts

  www.express-scripts.com
  www.express-scripts.com

Express Scripts Reviews

Updated 23 October 2014
Updated 23 October 2014
793 Reviews
2.1
793 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Express Scripts Chairman & Chief Executive Officer George Paz
George Paz
494 Ratings

Review Highlights

Pros
  • Benefits are good and depending on your position you can work from home (in 46 reviews)

  • Good benefits, instant vesting of company share of 401k match (in 44 reviews)


Cons
  • This place has no concern for work/life balance although that's what they preach (in 87 reviews)

  • There is no work-life balance for anyone, even for direct supervisors (in 29 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    I have been working at Express Scripts full-time (more than 10 years)

    Pros

    Great co workers who are dedicated and care about doing a great job and keeping members happy. The benefits are great and working from home a huge plus!

    Cons

    Getting upper management to listen to those in the trenches on the front line. We may be in the trenches at the bottom of the food chain but we know our jobs and need to be involved in true focus group sessions in which upper management can truly see how it's done. Anyone can manage a department or company but a smart executive will demonstrate a true desire to listen to those who do the job everyday and will value contributions of those on the front line to improve service to clients and their members. Happy employees will be loyal, work even harder!

    Advice to ManagementAdvice

    Listen to your employees and truly show them how much you appreciate them by listening to them and involve them in certain decision making processes. Show company wide that their contributions were used to improve efficiencies and service! Employee of the quarter nominees are usually higher level but why not recognize employees of the quarter at each site or let site management do at their level to give lower level personnel a chance to shine! Employee rewards program is nice and offers a great selection of items that are really rewarding but takes forever to get anywhere to earn enough points to redeem for anything.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Wonderful Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Assistant in Saint Louis, MO (US)
    Former Employee - Executive Assistant in Saint Louis, MO (US)

    I worked at Express Scripts full-time (more than an year)

    Pros

    I felt they were very accommodating to their employees. It was just generally a nice company to work for.

    Cons

    I do not have any cons to list.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director
    Current Employee - Director

    I have been working at Express Scripts full-time (more than 3 years)

    Pros

    Ability to impact millions of lives

    Cons

    Low margin industry makes cost control constant challenge

    Advice to ManagementAdvice

    Stay on track with new direction.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    data entry operator

    • Career Opportunities
    Former Employee - Data Entry Operator in Fort Worth, TX (US)
    Former Employee - Data Entry Operator in Fort Worth, TX (US)

    I worked at Express Scripts full-time (more than 10 years)

    Pros

    Good teams, good supervisor

    Cons

    Have a changed to learn new products, new process.

    Advice to ManagementAdvice

    Good benefit.

    Doesn't Recommend
  6.  

    Excellent Company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Pharmacist
    Former Employee - Staff Pharmacist

    I worked at Express Scripts full-time (more than 8 years)

    Pros

    Flexible schedule, work life balance, great vacation time accrual, stocks, flexible hours

    Cons

    not enough cross training in other areas

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Very unsatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Pharmacy Technician in New Castle, DE (US)
    Former Employee - Certified Pharmacy Technician in New Castle, DE (US)

    I worked at Express Scripts full-time (more than an year)

    Pros

    The patients and the fact that they got there medications on time

    Cons

    Management they never understood us and what we ment to them

    Advice to ManagementAdvice

    The have to listen to the workers cause we make the company

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Patient care advocate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Care Advocate in Charlotte, NC (US)
    Current Employee - Patient Care Advocate in Charlotte, NC (US)

    I have been working at Express Scripts full-time (less than an year)

    Pros

    Work from home
    Family environment
    Good hours
    Pay
    Good company

    Cons

    Changed position on us
    Pay
    Managers don't listen
    Hours change
    Position hard

    Advice to ManagementAdvice

    Stick to word

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great place to grow!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express Scripts full-time

    Pros

    They are such a large company that there are endless amounts of career opportunities

    Cons

    Sometimes people get promoted based on relationships and not necessarily experience.

    Advice to ManagementAdvice

    Seek out qualified candidates for promotions not just your "friends"

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Express Scripts

    Pros

    Great benefits like 4o1k and health benefits

    Cons

    It is a fast pace call center

    Advice to ManagementAdvice

    To really listen to the employees

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Fine if you dont mind getting screwed over.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Care Advocate in Saint Marys, GA (US)
    Former Employee - Patient Care Advocate in Saint Marys, GA (US)

    I worked at Express Scripts as a contractor (more than 5 years)

    Pros

    Fun co-workers
    Good health benefits for cost
    You earn pto quickly

    Cons

    Constantly yelled at by patients when you cannot break policy
    Hard to use earned pto
    24 hour centers make balanceing home life harf
    Very few advancement opportunities

    Advice to ManagementAdvice

    Do a pcas job for a month.

    Recommends
    Positive Outlook
    No opinion of CEO

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