Express Scripts

  www.express-scripts.com
  www.express-scripts.com
Work in HR? Unlock Free Profile

Express Scripts Reviews

Updated 18 September 2014
Updated 18 September 2014
755 Reviews
2.1
755 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Express Scripts Chairman & Chief Executive Officer George Paz
George Paz
471 Ratings

Review Highlights

Pros
  • Benefits are good and depending on your position you can work from home (in 43 reviews)

  • Good benefits, instant vesting of company share of 401k match (in 35 reviews)


Cons
  • This place has no concern for work/life balance although that's what they preach (in 76 reviews)

  • There is absolutely no work/life balance because they think that your job should be your (in 25 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I love working for the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pca  in  Indianapolis, IN (US)
    Current Employee - Pca in Indianapolis, IN (US)

    I have been working at Express Scripts full-time for more than 5 years

    Pros

    I love the fact that I have a direct outcome on helping each patient

    Cons

    need to be more patient and employee focused

    Advice to ManagementAdvice

    need to be more patient and employee focused. Give us the opportunity to really service the patient during the first call...First call resolution..

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Turning the Page

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Saint Louis, MO (US)
    Current Employee - Project Manager in Saint Louis, MO (US)

    I have been working at Express Scripts full-time for less than a year

    Pros

    The benefits are great and extensive. The salary ranges are very competitive and they are willing to negotiate with you to remain flexible within reasonable expectations.

    The culture is innovative, forward-thinking, fast-paced (seriously...it is), and open-minded. All of my previous employers acted like they valued your opinion or suggestion to improve a process, but ESI really does take it into consideration all the way up the chain before a decision is made. You have a voice here, and that's really impressed me. A plus is that the whole entire campus is brand new (2007 and newer) and state-of-the-art.

    Never a dull moment or shortage of work to do. On that note, outside people hear a lot about work-life imbalance at ESI, but I just don't see that. Every single person here pulls their own weight in the same direction working toward a common goal, and nobody gripes about it. You can see people genuinely care about their work, and it's shown objectively when just about everyone regularly hits 100% or more of their annual bonus plan. I don't know about you, but I'd rather HAVE work to do than sit at my desk all day and have nothing to do (been there before, it's miserable). A lot of the mixed reviews I see are from the frustration of the constant integrating and merging of newly acquired companies' employees and processes, which is understandable, but the focus is definitely changing to efficiency and making work/life easier. I believe if there is a work-life imbalance that it is silo'd into certain departments, but it's certainly not a company-wide issue.

    Cons

    Not really any glaring Cons, I just think people need to socialize a little more. Everyone works hard and has the go-go-go mentality, but it wouldn't hurt to loosen up and have a little fun here and there.

    Advice to ManagementAdvice

    Keep the company, your departments, and your leaders in the loop as to what's coming down the chute, it helps build annual goals and keep them in check. Create opportunities for employees and the culture to loosen up and take their foot off the gas pedal every once in awhile.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Seems like an interesting company to work for...

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express Scripts

    Pros

    PTO, tuition assistance, health insurance, health savings account (HSA), 401 K, etc.

    Cons

    Some training and some company values.

    Recommends
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Excellent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager  in  New York, NY (US)
    Current Employee - IT Manager in New York, NY (US)

    I have been working at Express Scripts for more than 10 years

    Pros

    Good Management, work life balance

    Cons

    Not very Agile work place

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great fast pace work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Coordinator In Patient Systems Vertical  in  Saint Louis, MO (US)
    Former Employee - Project Coordinator In Patient Systems Vertical in Saint Louis, MO (US)

    I worked at Express Scripts full-time for more than a year

    Pros

    I loved fast paced environment ... you'll never look at your watch there. Great coworkers and work environment. Employee friendly work ethics.

    Cons

    Really don't have any complaints.

    Advice to ManagementAdvice

    Keep up great work, I wish I didn't have to resign ( I moved).

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Depends on the department your in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Quality Assurance Analyst  in  Saint Louis, MO (US)
    Former Employee - Senior Quality Assurance Analyst in Saint Louis, MO (US)

    I worked at Express Scripts full-time for more than a year

    Pros

    I loved the work that I did at express scripts. I did system testing for drugs. The work was challenging and very intetesting. Its a good way to get into healthcare because they have so many different departments and they actually train you to do the work.

    Cons

    I found that the team I was on didnt want to share the knowledge. I had a hard time getting my information. The communication was very bad. To many clicks. Team Members who have been there the longest think they run it. All departments are not like that, but many there are.

    Advice to ManagementAdvice

    Management needs to manage the team and not let their favorites manage it. People are out for personal gain. Just because they have been there for a while does dont mean they are quslified to be managers. If thats the case they would be the Manager!!!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Decent pay, limited growth potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Express Scripts full-time for more than 3 years

    Pros

    Wage, travel, work atmosphere, making a difference in people's lives

    Cons

    Little chance to advance, poor work/home balance, outdated and poor computer systens and programs.

    Advice to ManagementAdvice

    To advance, its not what you know, but whom you know. That is not the way to build a strong employee base.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Challenging Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express Scripts full-time for more than 3 years

    Pros

    There's an environment here that provides you a lot of opportunity to grow your role. There's also a lot of internal movement and sharing of talent.

    Cons

    There is a lot of work but I find it rewarding.

    Advice to ManagementAdvice

    Connect with your employees personally and encourage them to take appropriate chances

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Reimbursement specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reimbursement Specialist  in  Saint Louis, MO (US)
    Former Employee - Reimbursement Specialist in Saint Louis, MO (US)

    I worked at Express Scripts full-time for more than 5 years

    Pros

    Medical benefits and 401K only. Good location and most of the older employees that were hired under Healthbridge are good people

    Cons

    Overwork your employees. Don't want to pay employees what they are worth. No advancement unless you know someone. If you care about your employees you're pushed out the door.

    Advice to ManagementAdvice

    Need to treat your employees like human beings. ESI is not the company it used to be has drastically changed for the worse since the merge with Medco. Only think about numbers and money. Patient care is not an priority anymore.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Absolutely no work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Dublin, OH (US)
    Current Employee - Anonymous in Dublin, OH (US)

    I have been working at Express Scripts full-time for more than a year

    Pros

    People will always need medicine

    Cons

    To much turmoil! Schedule bids every 4-6 months, seat changes, moving from one floor to another & they expect us to do fantastic customer service while this is happening. It seems like if you are an ESI employee nothing, & I mean nothing outside of Esi exists!

    Advice to ManagementAdvice

    Talk to us, we are your front line. Ask if the shift I have is working for me rather than making me participate in a bid & risk geting a shift that's going to force me to to work late or have to quit! As a single parent working til 9pm during the week is not an option. I love my job & leaving it is the last thing I want to but, like I said there is no work/life balance when you work for ESI.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Worked for Express Scripts? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.