Fastenal Reviews

Updated 14 October 2014
Updated 14 October 2014
634 Reviews
2.9
634 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fastenal President, CEO, and Director Will Oberton
Will Oberton
393 Ratings

Review Highlights

Pros
  • Part time work is great for a high school student of a full time college student (in 45 reviews)

  • It was a good place to learn and get promoted (in 14 reviews)


Cons
  • Starting at part time for minimum wage with a four year degree is ridiculous (in 46 reviews)

  • Upper management wants a lot from you and doesn't give much to any in return (in 38 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    General Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fastenal full-time (more than 3 years)

    Pros

    At the retail front, Fastenal allows new employees to establish work experience in industrial sales while interacting with various clientele, that include but not limited to OEM and tier one suppliers. Advancements are promoted from within. This is an ideal fit for individuals looking for experience in the related field. There are basically three positions at the store level. Inside Sales, Outside Sales, and General Manager. If income is what motivates you then the General Manager role would be the appealing position; or ultimately District Manager. Personal opinion, out of the three positions General Manager is the only career position. General Managers make a salary range between 30-35,000 plus commission. Annual compensation Avg is 50,000. with the ability to make much more.

    Cons

    As a career you want to make it to a General Manager. Once in this position you will be faced with the challenge of high employee turn over. Another issue to mention is pricing and ultimately margin on product. National Accounts play a vital role in companies success. On a store level, a well balanced client portfolio will help establish a well rounded book of business; in turn will help your commission based compensation.

    Advice to ManagementAdvice

    Change pay structure for non management personnel to reduce high employee turn over. Increase inside sale employees. Floating management to uniform districts, and overall success.

  2.  

    It was actually great. Shot up the ladder fast!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Government Sales Specialist in Austin, TX (US)
    Current Employee - Government Sales Specialist in Austin, TX (US)

    I have been working at Fastenal full-time (more than 3 years)

    Pros

    Opportunity to advance. Opportunity to travel. Opportunity to work anywhere in the US. OK pay initially for a single person

    Cons

    Corporate structure is so far removed from us that we are just an employee number. Break a corporate rule and you will be fired. Pay is great for us in specialist roles and upper management roles but below that the pay is marginal for single men and women. Part time pay is...well..part time pay.

    Advice to ManagementAdvice

    Get to know us in your specialist roles. We are just as valuable as your low level VA personnel. I really loved my job. Did a good job and if you knew me I would still be there. Violation of a company policy is not a good reason to be fired in every case. I sacrificed a great deal of time from my family in order to move the sales needle for you. Being fired with a piece of paper from the fax machine made me feel less than human. Although I'm clearly unhappy about my firing. I only wish continued success to my old Government team. AL, KF, JS & SD Gulf Coast District.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    An alright place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Manager in Hayward, CA (US)
    Current Employee - Warehouse Manager in Hayward, CA (US)

    I have been working at Fastenal full-time (more than 3 years)

    Pros

    Job security for the most part is there, so long as you do your job. No shortage of work and you're free to make your own decisions throughout the day.

    Cons

    Pay is terrible, but consistent. Bonuses are a joke unless you're at least a general manager. Most of the turnover with this company is based entirely on finding a higher paying job elsewhere. Our customers always say they see a new face every X amount of months. Your experience at a fastenal branch will depend entirely on who your GM and other staff are.

    Advice to ManagementAdvice

    I lucked out with a good GM and DM, so I really can't complain.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OUTSIDE SALES in Montreal, QC (Canada)
    Current Employee - OUTSIDE SALES in Montreal, QC (Canada)

    I have been working at Fastenal full-time (more than 3 years)

    Pros

    Good team, great experience, flexible schedule, decentralized management, I have a very good time working there, and there are great possibilities of advancing in company

    Cons

    I have to develop new customer and try to make them appreciate fastenal, I hae to find ways to increase customer service

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OUTSIDE SALES in Grinnell, WA (US)
    Current Employee - OUTSIDE SALES in Grinnell, WA (US)

    I have been working at Fastenal part-time (more than an year)

    Pros

    A lot of flexibility in this job

    Cons

    Informal customers who don't know the real terms

    Advice to ManagementAdvice

    Better training

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Fastenal full-time

    Pros

    Great opportunity to control how fast you move up within the company. Going on sales calls for a new employee is challenging but in the end it can be really rewarding. Took me just over a year of being a salesperson fresh out of college, to being a GM in a new store.

    Cons

    Long hours. If you want to succeed you have to put in more time then the next guy/gal. Pay can also be an issue, but with commission it offsets that. It is a sales driven job, so you may feel that you're never doing a good job but thats because you always need to keep growing.

    Advice to ManagementAdvice

    Keep the values of the company in the forefront of how you go about your daily business. Will lead to continuous success.

    Recommends
    Positive Outlook
  8.  

    Good general training, crap management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - OUTSIDE SALES in Dallas, TX (US)
    Former Employee - OUTSIDE SALES in Dallas, TX (US)

    I worked at Fastenal full-time (less than an year)

    Pros

    The training was very comprehensive and you will learn everything there is to know about fasteners and industrial products. The company values are outstanding and the corporate culture is great.

    Cons

    Stores are poorly ran and major concerns are dismissed. Score cards are easily manipulated to make stores look like they perform better than they really do.

    Advice to ManagementAdvice

    Revise your scorecard approach, and really listen to your employees when they tell you their concerns.

    Doesn't Recommend
    Approves of CEO
  9.  

    Great Sales Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative
    Current Employee - Outside Sales Representative

    I have been working at Fastenal full-time (more than an year)

    Pros

    You truly learn how to run a business. Fastenal gives you great sales experience.

    Cons

    Most Fastenal branches are understaffed and that creates challenges. Base salary is not that great, but commission potential helps.

    Advice to ManagementAdvice

    Stop focusing on planting so many new stores and focus on existing branches that are performing and funneling help to those areas.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good experience in retail management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Support in Syracuse, NY (US)
    Current Employee - Inside Sales Support in Syracuse, NY (US)

    I have been working at Fastenal part-time (more than an year)

    Pros

    Flexible on hours if your part time, competitive starting salary, great discount on products, friendly environment

    Cons

    Not a great training program for new employees, takes a while to learn a lot about the products, company should be better organized

    Advice to ManagementAdvice

    Do not get mad at employees for things that they do not know how to do because that means that they were not shown properly. Also, there is a lot of things to learn so it is going to take some time.

    Recommends
    Neutral Outlook
  11.  

    Sales Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support
    Current Employee - Sales Support

    I have been working at Fastenal part-time (more than an year)

    Pros

    Highly enjoy the level of activity that occurs. A lot of physical labor is involved. Having the ability to communicate and establish relationships with customers and other vendors is also a plus. The pay and hours are also great for a part time job.

    Cons

    This is a "lean: company so when there is a technical or installment issue, you are forced to wear many hats to fix the problem. The hours can also be fairly long. 7:30am to 5 pm mon-fri.

    Advice to ManagementAdvice

    Offer more leadership advancement opportunities for part-time workers rather than just a part-time employee to full-time.

    Recommends
    Neutral Outlook
    No opinion of CEO

Fastenal Photos

Outside a typical Fastenal store, 1400 East Carroll Street, Macomb, IL (Photo attributed to IlliniGradResearch - licensed under the CCL Attribution-ShareAlike 3.0)

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