Fastenal Reviews

Updated 28 August 2014
Updated 28 August 2014
651 Reviews

2.9
651 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fastenal President, CEO, and Director Will Oberton
Will Oberton
416 Ratings

Review Highlights

Pros
  • Part time work is great for a high school student of a full time college student (in 39 reviews)

  • It was a good place to learn and get promoted (in 14 reviews)


Cons
  • Starting at part time for minimum wage with a four year degree is ridiculous (in 43 reviews)

  • Upper management wants a lot from you and doesn't give much to any in return (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    No solid direction, district manager spent more time at home during work hours

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fastenal

    Pros

    Great people/customers, weekends off, long hours but goes by quickly , I enjoy working at Fastenal

    Cons

    Long hours little , very little support, at least in the district I work in, employees are wasting too much time looking to see if the district manager is at home as opposed to helping branches, seeing customers

    Advice to ManagementAdvice

    Regional VP needs to develop a strict accountability program for district managers, needs to show they are assisting their employees

  2.  

    Part Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-Time Sales Support
    Current Employee - Part-Time Sales Support

    I have been working at Fastenal part-time for less than a year

    Pros

    Great pay for a college student, flexible, no weekends, all holidays off, great work experience

    Cons

    28 hour work restriction, only way to move up is to move, horrible staffing

    Advice to ManagementAdvice

    Staff the stores as needed there are always either too many or not enough people in the store there is no in between. Reward the people who make you money, that is not always the GM, OSP's are horribly paid for the amount of work they do and there are too many restrictions and factors that go into getting a bonus. Management is to worried about getting a high margin rather than helping the customers.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    This a was a co-op position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fastenal full-time

    Pros

    Nice people to work with

    Cons

    very old school
    very cheap

    Doesn't Recommend
    Approves of CEO
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  5.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support  in  Houston, TX (US)
    Former Employee - Sales Support in Houston, TX (US)

    I worked at Fastenal part-time for more than a year

    Pros

    Coworkers, Discounts, Company trucks, off weekends, flexibility

    Cons

    Hours, pay, benefits, sone of the locations, under staffed, slow at times

    Advice to ManagementAdvice

    Quit nickel and diming your part timers. Run more employees at each branch!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Saint George, UT (US)
    Former Employee - General Manager in Saint George, UT (US)

    I worked at Fastenal full-time for more than 5 years

    Pros

    Great product to sell, Accounts were fun and I developed some great professional contacts

    Cons

    In my area the districts and regions changed about once a year, making it impossible to get any upper management support.

    Advice to ManagementAdvice

    The base pay was low

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    A "Seasoned" Fastenal Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fastenal

    Pros

    The 5 day work week is nice. The work is not difficult. They are financially solid, so there are no worries about vendors not accepting orders or payroll issues. Great way to build contacts in many different fields.

    Cons

    Just like any company, it comes down management. If you have the right manager(s), its much better. Pricing can be high on some items making it more difficult to sell those products. 50 hour weeks and low pay rates make it difficult to retain good employees.

    Advice to ManagementAdvice

    Improve distribution. Waiting for 1 to 2 weeks for product is unacceptable. Competitors are delivering within a couple of days.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OUTSIDE SALES  in  Bakersfield, CA (US)
    Current Employee - OUTSIDE SALES in Bakersfield, CA (US)

    I have been working at Fastenal full-time for more than a year

    Pros

    Gaining a lot of experience

    Cons

    Working a lot of hours for little pay

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    I have been working at Fastenal

    Pros

    i like the dress code it is very professional and makes me feel like a grown adult in real life when im there with their employees

    Cons

    i dont really have any off the top of my head they were nice people and i think that i would do well at the job there

  10. 1 person found this helpful  

    General manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Amite, LA (US)
    Current Employee - General Manager in Amite, LA (US)

    I have been working at Fastenal full-time for more than a year

    Pros

    Great teamwork atmosphere between stores. Insurance is good and not expensive. Hours are good. This company has a wonderful training program. If you are hired.. Train! It helps everyone! Pay is good.

    Cons

    District manager is inexperienced in "family". Too much micromanaging. This company should make it a policy to train ALL personal at THEIR facility so EVERYONE is working the "Fastenal way". The foundation of this company is wonderful! It's the arrogance in management that makes it difficult. This store is closing and this small area NEEDS this store here. Find ways to reduce overhead and reduce store size to keep this in the area. Only take a second to lose a customer. It's taken me an extreme amount to effort to mend bridges to get customers. Think about it.

    Advice to ManagementAdvice

    Take the time to train ALL employees for the sake of the customer and the employee. Take harassment and discrimination seriously. In my case, not much was done and I feel almost forced to leave WHILE HE GETS TO STAY.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Very rewarding, great place to get experience during school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support  in  Vancouver, BC (Canada)
    Current Employee - Sales Support in Vancouver, BC (Canada)

    I have been working at Fastenal part-time for more than a year

    Pros

    People are very friendly, and eager to help when you are stuck. It is always about teamwork for Fastenal.

    Cons

    Sometimes, when a branch is understaffed, it can be very overwhelming

    Recommends
    Positive Outlook
    Approves of CEO

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