FedEx

  www.fedex.com
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FedEx Reviews

Updated Jul 29, 2014
All Employees Current Employees Only

3.6 1,067 reviews

90% Approve of the CEO

FedEx Chairman, President, and CEO Fred Smith

Fred Smith

(715 ratings)

76% of employees recommend this company to a friend

Review Highlights

Pros
  • Depending on which area you work in, there's decent work life balance (in 107 reviews)

  • Good benefits which are offered to all employees (full & part time) (in 74 reviews)


Cons
  • Work-life balance is fairly good except during "peak" times (in 21 reviews)

  • Heavy responsibilities may require long hours, stressful environment (in 27 reviews)

More Highlights
1,067 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Experience was great.

    Fed Ex Loader (Former Employee) Memphis, TN (US)

    ProsGreat benefits and a great company that supports its part time employees. The part time employees in the Hub are the heart of the company and Fed Ex does everything they can to keep them employed.

    ConsThe greatest con to being a part time employee are the hours. The easiest job to get at Fed Ex is a material handler during the night shift. This job makes it very difficult to get college done which makes it difficult to further your career.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Intern Insights

    Marketing Intern (Former Employee) Memphis, TN (US)

    ProsThe people at FedEx are amazing. The company pays very well, even its interns. My higher ups did a great job of making me feel comfortable and included. The culture is fun and vibrant. Being such a big company they get to play with the other "big boys."

    ConsThere is a lot of red tape to get through at FedEx. Everything has to go through legal and brand scrutiny. Being such a large company, your field of work is very narrow, especially in marketing as there are several teams and multiple directors.

    Advice to Senior ManagementKeep making sure that your employees feel included and appreciated. Try to facilitate a good work/life balance for salaried employees so they do not burn out.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    Good job

    Operations Manager (Current Employee)

    ProsExcellent company to work for lots of opportunity for advancement. Company on very solid ground no lay off worries.

    ConsVery unhappy with pay progression. I have been an ops manager for 8 years and I am only 9% above what a new manager would start out and our bonuses that they hang over you like a carrot have been terrible. Also our medical benefits every year have gotten worse and more expensive.

    Advice to Senior ManagementJust read what I wrote above

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    1 person found this helpful  

    It has been a good learning experience

    Package Handler (Current Employee) Saint Louis, MO (US)

    ProsStarted in college, that was the biggest plus. Set hours and good benefits, specifically for students.

    ConsAfter a while, you begin to feel not really wanted. And although they say they hire internally it really takes quite a bit for any sort of relocation.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Employed for four years.

    Manager (Current Employee)

    ProsOverall fair benefits and good experience in terms of the work environment.

    ConsYou will need to learn on your own very quickly how to navigate your own success.

    Advice to Senior ManagementMore consistency in management development.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Good company to work for.

    Fed Ex Courier (Current Employee) Melville, NY (US)

    ProsGreat benefits and perks for part time employees.

    ConsPart time only. Hard to get full time position.

    Advice to Senior ManagementAllow employees to set their own routes as they feel is the most timely.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Had no problems!

    Driver P&D (Former Employee) Baltimore, MD (US)

    ProsFlexibility was great. It afforded me a good work/home balance with no surprise calls. For me, working with management was a great experience. The atmosphere was professional yet light and informal enough to achieve great communication.

    ConsHaving to bring packages back after-hours - that was a nuisance, even though it didn't happen very often. Would be nice if the eligible Contract employees were offered permanent positions throughout the company and their divisions based on his (her) performance as opposed to hiring outside help after the contract period is over. Makes much more sense to hire whom the management is familiar instead of starting all over again with strangers and having the Contract employees re-apply for permanent spots. For instance, I was offered an on-call spot. Had it been permanent full-time AND a step-up into a CDL-driving position, I would've stayed to this day.

    Advice to Senior ManagementApplication process is horrendous! Shouldn't take anyone 4 hours to complete an application, especially when questions are repetitive. May want to consider reworking the online Application program. I do like, however, the way the information was saved in the System, which shaved off some input time to the application. As for the CEO, I can't offer an opinion because I wouldn't know who he is if he walked past me in a grocery store.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    If you want to do it right and feel good doing it

    Technical Quality Architect (Current Employee) Pittsburgh, PA (US)

    ProsFedEx makes you feel like you make the world go around (later, you realize you actually do!) - you are taught to live something we call the Purple Promise that simply states "I will make every FedEx experience outstanding". Very soon, you realize that dock loaders, desk workers, strategists, individual contributors, managers and executives actually believe this stuff and care about not just getting the job done but they actually care how you felt before, during and after you did it!! Very strange to most people under pressure to perform but the level of buy-in at the highest levels of the company shows newcomers right away that this company truly puts people first. If you're not feeling good about doing something, they want to know why - genuinely and fix it before you proceed.
    Quality Driven Management - This program has roots into every nook and cranny of operations and IT. FedEx truly believes in continuously improving to get better, finding better ways of doing things, being more efficient, gaining new skills and always pushing the boundaries of achievement while at the same time encouraging employees to live heavy family lives, taking vacations, flexible work from home options (mandatory 2 weeks of work from home) etc.
    When you're feeling this good about your work and your contributions, I challenge you to put out poor work - you can't - it's not possible.

    ConsThere aren't enough observed national holidays - I think FedEx (being a worldwide deliver business) only observes 6 National holidays.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    People, Service , Profile

    Anonymous Employee (Former Employee)

    ProsFedEx is very strong on their culture as they always put people first, before service and profit.

    ConsPerks were not great. Pretty normal although the company is giving 2 months of AWS

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Great starting out point

    Senior Account Executive (Current Employee) Pittsburgh, PA (US)

    ProsThe training is very intense, you come into your job knowing FedEx in and out. Flexible work schedule. Good starting salary. They put a lot of time and effort into understanding that you are an employee and not a number. Acting as a consultant instead of a sales professional.

    ConsVery limited opportunities for advancement without moving. Collaboration with different internal contacts can be difficult.

    Advice to Senior ManagementManagement can become stagnant, haven't performed duties of the job in many years. Need to re-do the job again so they can understand challenges.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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