Fidelity Investments
3.4 of 5 1,559 reviews
www.fidelity.com Boston, MA 5000+ Employees

Fidelity Investments Reviews

Updated Apr 17, 2014
All Employees Current Employees Only

3.4 1,559 reviews

                             

89% Approve of the CEO

Fidelity Investments Chairman and CEO Edward C. “Ned” Johnson, III

Edward C. “Ned” Johnson, III

(619 ratings)

72% of employees recommend this company to a friend
1,559 Employee Reviews
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Review Highlights

Pros:
  • "Great work-life balance - excellent place for employees with family commitments"
    in 126 reviews
  • "Great benefits offer if you plan on staying long term"
    in 163 reviews
Cons:
  • "Work-life balance options is only supported in some business units"
    in 36 reviews
  • "Senior management doesn't do much to prop up employee morale and resolve issues"
    in 61 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

System Analyst

Systems Analyst (Former Employee)

I worked at Fidelity Investments full-time for less than a year

ProsGood working environment,work life balance, healthy and safe environment

ConsNeed to be more transparent on job roles.

Advice to Senior ManagementNeed to be more transparent on job roles.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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Great working environment, great people!

Associate QA Engineer (Current Employee)
Merrimack, NH (US)

I have been working at Fidelity Investments full-time for more than a year

ProsGreat company culture. Friendly people and awesome benefits.

ConsBenefits are good but benefits fully given after 5th year of employment.

Advice to Senior ManagementKeep doing what you are doing. Keep promoting good culture.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great place to start in the financial industry.

Anonymous Employee (Current Employee)

I have been working at Fidelity Investments

ProsGreat place to start and get your licenses. Excellent training.

ConsNot much opportunity for self-development.

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  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great work life balance. Not a cut-throat Wall Street firm. Privately owned

Leadership Development Program (Current Employee)
Boston, MA (US)

I have been working at Fidelity Investments full-time for more than 8 years

ProsFocus on the employee and the customer. Lots of cash to explore new opportunities. The company is privately owned and therefore we don't have to worry about shareholder influence. Friendly and accepting. Probably the least amount of stress you will find in any Brokerage firm.

ConsA bit too collaborative. All decisions are made by group thought or committees.

Advice to Senior ManagementThey could probably increase the base salaries of the mid level employees.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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Good1 lots of smart people, importance and understanding of good design and user experience

Visual Designer/User Experience Team (Former Employee)
Boston (Bolivia)

I worked at Fidelity Investments as a contractor for less than a year

ProsThe people are great, smart, talented and it is pretty 9-5 work /life balance unless you are working on a deadline

ConsThere can be a lot of back and forth and sometimes can feel like too many cooks in the kitchen which can make finalizing anything seem to take a while

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • No Opinion of CEO

 

End User Support Technician

End User Support Technician (Former Employee)
Merrimack, NH (US)

I worked at Fidelity Investments full-time for more than 5 years

ProsFair pay and great benefits. Earned 70k in my 401k over 7 years in an customer service job.
Clean, professional work environment.
Clearly defined objectives. Lots of opportunity for internal transfers, moving up, etc.

ConsYou are a number.
It's all about who you know.
No creative thinkers, please.
Outsourcing.

Advice to Senior ManagementI really don't know what to say here. It's such a big company, so much is way above my head. The biggest thing that got to me was the outsourcing. Plenty of good people here; shipping jobs to India is unethical.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • Comp & Benefits
         
  • Career Opportunities
         
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Good company to work for, many opportunities for advancement.

Client Service Manager (Former Employee)
Boston, MA (US)

I worked at Fidelity Investments full-time for more than 5 years

ProsVery diverse company with lots of chances for growth if you are motivated and willing to learn new things. Salary and benefits are excellent.

ConsThere has been a great deal of turnover in the northeast as they move large parts of the organization out for MA and into lower cost states. No telling how long this process will continue.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Entrepreneurial and never dull

Vice President (Current Employee)
Boston, MA (US)

I have been working at Fidelity Investments full-time for more than 8 years

ProsSmall company feel with big co resources

ConsPrioritization, too much oppty with not enough resources

Advice to Senior ManagementMore emp engagement

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • Approves of CEO

 

Fantastic innovative, smart company!

IT Director (Former Employee)
Merrimack, NH (US)

I worked at Fidelity Investments full-time for more than 5 years

ProsFantastic, challenging projects and work. Smart, collaborative people! Great benefits and salary.

ConsCan be slow to make change and a bit of a bureaucracy at times. Some departments have "good 'ol boys' network that seems tough (or impossible) to change. Sometimes work doesn't utilize full skill set of employees.

Advice to Senior ManagementListen to employees, pay attention when the best people leave... a sign of a management problem. Be sure to empower employees to do their jobs.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • Approves of CEO

 

Great place to start career in investments.

Investments Representative (Current Employee)
Tukwila, WA (US)

I have been working at Fidelity Investments full-time for more than 5 years

ProsGood pay and benefits, easy to get started in call center and move up to better positions. Lots of locations in branch network.

ConsMind-numbing compliance, somewhat limited products, scared of their own shadow.

Advice to Senior ManagementI can't even begin to list the number of things that drive me nuts about working there....

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Fidelity Investments – Why Work for Us?

Fidelity Investments has a rich and proud history and has grown to become a leading provider of a wide range of services, including investment management, retirement planning, brokerage, and human resources and benefits… Full Overview

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