Fifth Third Reviews

Updated 23 April 2015
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  • Cincinnati, OH, US Area (US)
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3.0
154 Reviews
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Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
84 Ratings

154 Employee Reviews

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  1. Vice President

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Cincinnati, OH (US)
    Current Employee - Vice President in Cincinnati, OH (US)

    I have been working at Fifth Third full-time (More than 3 years)

    Pros

    Decent benefits and opportunities to learn. Advancement difficult above VP. Solid Midwest bank that remains true to its conservative Cincinnati roots. Like many companies here, senior management tends to have very long (20+ years tenure). That's good and bad.

    Cons

    As mentioned in the Pro section the long tenure of senior management tends to promote resistance to change. That's probably not particular to 5/3. Banking is a restrictive place to be these days.

  2. Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Cincinnati, OH (US)
    Former Employee - Customer Service Representative in Cincinnati, OH (US)

    I worked at Fifth Third full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I was in a bank mart so we had extended hours and we were open 7 days a week. They was nice because it allowed me to have a more flexible schedule. But working the weekends and evenings got old after about 2 years of doing it all the time. Great benefits

    Cons

    They expected a lot from the tellers. They put too much stress on them. I was on track to be a manager and they kept putting me off because I was too good as a teller and the branch did not want to lose me. It made me find a new job.

    Advice to Management

    You put too much stress on your employees. Everyone in the branch was in fear of not doing everything perfect. When there are long line the customers just want to do there transactions and not be offered bank products.

  3. Helpful (1)

    Portfolio Manager II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Portfolio Manager in Cincinnati, OH (US)
    Current Employee - Portfolio Manager in Cincinnati, OH (US)

    I have been working at Fifth Third

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - Stability
    - Minimal change
    - Low upside careers

    Cons

    - Lack of growth opportunities, annual raise between 1-2.5%.
    - Manipulated benefits package by replacing the 4% "benefits choice dollars" with an increase in 401-k match from 4% to 7%. This enables 5/3 to pay employees less as not every employee has the increased 401-k match in their budget.

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  5. Senior Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Cincinnati, OH (US)
    Current Employee - Senior Business Analyst in Cincinnati, OH (US)

    I have been working at Fifth Third full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There are some good people there working to make clean things up and modernize their applications.

    Cons

    This is an extremely political environment where being buddies with the correct person means much more than abilities or accomplishments. Therefore many employees are in positions far beyond their capabilities and clinging to these positions with everything in them. This makes for a schoolyard atmosphere rather than a professional atmosphere and little gets done. This is a highly frustrating place for competent people who enjoy actually getting things done.

    Advice to Management

    Resign, you're the problem.

  6. Helpful (3)

    Unhealthy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Specialist in Cincinnati, OH (US)
    Current Employee - IT Specialist in Cincinnati, OH (US)

    I have been working at Fifth Third full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    A paycheck. That is it.

    Cons

    Where does one even begin?
    - Unqualified management who only manage up
    - Layers upon layers of bureaucracy. Nothing ever gets done efficiently or correctly
    - Poor titles and general role clarity
    - Terrible, outdated processes (if there are any at all?)
    - Outdated technologies (everything breaks, constantly)
    - Management who will throw you under bus in a heartbeat
    - Management that takes credit for their employees work
    - Management that plays favorites with their employees
    - Unfriendly and untrustworthy co-workers (can’t blame them, as it’s just a side effect of an unhealthy workplace)
    - High impact decisions made off ‘feelings’ and not facts or data
    - No accountability placed on Managers (they’ll blame someone who makes 3 times less than them, instead)
    - Negative work environment, where people are extremely unhappy
    - They don't care about previous experience or skills. You either act like management's dog, and play by their rules, or you will be labeled as 'uncooperative' or 'confrontational' or some other ridiculous word meant to demoralize you to the point you have lost all your self worth. In that sense, it's like being a slave or infantry.

    If you like being abused and want to lose your career confidence—work here.
    If you are looking for something more fulfilling in a career and don’t feel like being miserable everyday—do not work here.

    Advice to Management

    Get rid of the dead weight dinosaur management. They are only concerned with keeping their bloated salary job -- not moving the company or their employees forward. The management is unqualified, and rude to their employees. You will be losing me as an employee, soon.

  7. Helpful (2)

    No Integrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Project Manager in Cincinnati, OH (US)
    Former Contractor - Project Manager in Cincinnati, OH (US)

    I worked at Fifth Third as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Liked the people there, liked the work there. I would like to work there again.

    Cons

    They are blocking my resume thru glassdoor for some unknown reason. The site does not tell you you are being blocked but I know that is what is happening.

    Advice to Management

    Be open and honest. Don't tell people you like their work and then block them out from applying for another job.

  8. Great work experience for college internship

    Former Intern - Internship in Cincinnati, OH (US)
    Former Intern - Internship in Cincinnati, OH (US)

    I worked at Fifth Third as an intern (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great co-workers
    Good job experience
    Was given a decent amount of responsibility as an intern

    Cons

    Lots of downtime, in the beginning
    Very bureaucratic
    Lots of procedures and rules to follow for everything

  9. Helpful (1)

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Covington, KY (US)
    Former Employee - Customer Service Representative in Covington, KY (US)

    I worked at Fifth Third part-time (More than 3 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Good vacation and sick leave.

    Cons

    Poor pay for everything you have to cover. Customers are of the most rude kind.

    Advice to Management

    Nothing

  10. Helpful (2)

    Good morale, tangled management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Contractor - IT Consultant in Cincinnati, OH (US)
    Former Contractor - IT Consultant in Cincinnati, OH (US)

    I worked at Fifth Third as a contractor (More than a year)

    Pros

    Good vacation policy
    Flexible with personal schedules (doctor visits, etc.)
    Decent pay
    A lot of very nice people work there
    Didn't see much favoritism in promotion; lots of hiring from within
    Facility is nice, cafeteria OK
    Good banking benefits (low interest rate cards, etc)

    Cons

    A lot of pass-the-buck and trying to look good without doing much work
    Kind of like high school, don't talk to or look at people more than 5 cubes away from you
    Layers and layers of bureaucracy, orders come down with no notion what it will take to achieve them
    Chain of command was vague; I had 3 supervisors and it wasn't anyone's job to monitor what I did
    You have to collaborate with your friends, because people whose job it is to help you might simply stonewall
    Meetings are usually a waste of time, badly run chit-chat sessions
    Good at going through the motions of good management practices without achieving any results
    Line workers aren't told the big picture; keep your head down and do your work.

    Advice to Management

    You'd benefit from greater focus on helping your managers do their jobs well. You have a lot of moving parts and they are not well coordinated. There are so many loose ends everywhere because everyone has so much to do ALL THE TIME; they are stuck doing things halfway and maybe the mess gets cleaned up later, or not. Do you know the employees joke that "5/3" means "five jobs done by three people"? The culture change still has a long way to go; work on figuring out who is the dead wood.

  11. Helpful (1)

    They do not value their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cincinnati, OH (US)
    Former Employee - Anonymous Employee in Cincinnati, OH (US)

    I worked at Fifth Third full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It's a good, stable job with a stable company. Plenty of training opportunities within your department.

    Cons

    Horrible job at placing employees based on their qualifications. They do not place much value on your experience outside of the bank. Raise didn't keep up with inflation.

    Advice to Management

    Place employees better. Show more appreciation. Give raises that at least keep up with inflation.

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