Fifth Third Reviews

Updated 13 September 2014
Updated 13 September 2014
546 Reviews
3.2
546 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
244 Ratings

Review Highlights

Pros
  • They treat their employees terrible and have no regards for work life balance (in 17 reviews)

  • Worked with some awesome people; good benefits in line with what others offer (in 26 reviews)


Cons
  • New upper management in the Chicago area have a personal agenda (in 29 reviews)

  • Sales goals are not realistic and the training was inadequate (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third full-time

    Pros

    Good money for entry level.

    Cons

    Honestly, no cons to report just yet.

  2.  

    Enjoyed the work, the people and the experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative/Teller  in  Cincinnati, OH (US)
    Current Employee - Customer Service Representative/Teller in Cincinnati, OH (US)

    I have been working at Fifth Third part-time for more than a year

    Pros

    On most given days I enjoyed the work, the customers and my coworkers.

    Cons

    Pay was low and incentive pay wasn't very much.

    Advice to ManagementAdvice

    If companies like Costco pay 11.50 an hour to stock shelves then a teller should make at least $12 an hour.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Good overall, could be happier, though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Cold Spring, KY (US)
    Current Employee - Customer Service Representative in Cold Spring, KY (US)

    I have been working at Fifth Third part-time for more than a year

    Pros

    Flexible with schedules, get floating holidays

    Cons

    Promotions are hard to come by

    Advice to ManagementAdvice

    Manager unfair with scheduling weekend work hours (I work in a bank mart setting), usually get stuck working weekends when manager is off

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Happy working here

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third

    Pros

    My coworkers were wonderful, and the management made it easy to want to work with Fifth-Third

    Cons

    There was a sales component to the job.

  6.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third full-time

    Pros

    They are very employee centered.

    Cons

    Older computer systems. Need updated.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    The company was okay to work for if you have no experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Personal Banker
    Former Employee - Retail Personal Banker

    I worked at Fifth Third full-time for more than 5 years

    Pros

    Training was excellent, perks were good, great for someone with no experience

    Cons

    office culture needs desperate improvement, they should also consider 360-performance reviews. work-life balance was non-existent as well as personal growth.

    Advice to ManagementAdvice

    Implementation of 360-performance reviews. Middle management has too much power and upper management often does not find out things until it is too late or something really big goes wrong.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Business Banking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third

    Pros

    Products were great co workers also

    Cons

    Poor delivery management removed from process

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Great people, culture hard to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Staff Auditor  in  Cincinnati, OH (US)
    Current Employee - Financial Staff Auditor in Cincinnati, OH (US)

    I have been working at Fifth Third full-time for more than a year

    Pros

    The people that work at Fifth Third are great. Work-life balance around 40hrs/week and fairly flexible. Job very consistent and did not change very often. Invested a lot into you as an employee training wise. Good health benefits.

    Cons

    Staff was not recognized for their hard work - criticized on negative rather than focusing on positives. A lot of inefficiencies in the company's processes, which would save time and money. Politics and cattiness with managers was horrible to deal with every day. If you were not on someones good side, you most likely would be portrayed negatively among the division.

    Advice to ManagementAdvice

    Get feedback from the staff and associates. They are the one doing the work and would like to be listened to.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Don't value employees as workers or people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer  in  Cincinnati, OH (US)
    Former Employee - Developer in Cincinnati, OH (US)

    I worked at Fifth Third full-time for more than 10 years

    Pros

    As an IT employee of over 15 years, the benefits seemed to be in line with most companies of similar size in the Cincinnati area. Work from home policy was very flexible. Relaxed dress code in some locations.

    Cons

    Management at all levels has really stopped communicating with the employees at the worker bee level. They don't listen and the don't talk to that level. Too much time spent in meetings. Very slow to adapt to change. Antiquated systems. They stopped treating people like human beings and more like replaceable parts. No training opportunities at all. Very hard to get recognized. Only way to get promoted was to move to a different area.

    Advice to ManagementAdvice

    Promote from within, offer training (onsite and offsite), invest in your employees, communicate on a regular basis with the worker bees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Underwriter
    Former Employee - Mortgage Underwriter

    I worked at Fifth Third full-time for less than a year

    Pros

    Great co-workers, bank hours are always awesome, and there were plenty of fun team building activities.

    Cons

    Extremely unorganized for a financial institution, no formal training offered, management does not support the employees. The training that was provided, was by a non-mortgage professional, for a mortgage job, so the trainer had no idea about the things they were telling us to do and if they were correct or not.

    Doesn't Recommend

Fifth Third Photos

Fifth Third Bank offices at 424 Church Street, Nashville, TN (Photo attributed to F McGady - )
Fifth Third
Fifth Third Bank offices in 1000 Town Center, Southfield detroit. (Photo attributed to Dave Parker - )
Fifth Third Bank headquarter offices in Cincinnati, Ohio (Photo attributed to Derek Jensen - licensed under the CCL Attribution-ShareAlike 2.0)

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