Fiserv

  www.fiserv.com
Work in HR? Unlock Free Profile

Fiserv Reviews

Updated Jul 22, 2014
All Employees Current Employees Only

2.5 776 reviews

40% Approve of the CEO

Fiserv President, CEO, and Director Jeffery Yabuki

Jeffery Yabuki

(493 ratings)

34% of employees recommend this company to a friend

Review Highlights

Pros
  • Good work/life balance makes you tolerate more than you would at another place(in 54 reviews)

  • They allowed us to work from home (not sure if that is the case)(in 25 reviews)


Cons
  • Work-life balance is a challenge for many employees since this is a global company(in 18 reviews)

  • Very silo-ed work business units cause unnecessary red tape(in 37 reviews)

776 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Old school oversized megalith

    Anonymous (Current Employee) Sydney

    ProsNo real supervision and can work from home when you want. Might be opportunity to transfer internally or internationally.

    ConsPays below barley rate for product specialists and fir sales guys.
    Bureaucratic indifference but they pass off as being career oriented.

    Advice to Senior ManagementSpend some of that $700M free cash on staff below VP level and reinvest in software

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Organisational Mayhem

    Program Manager (Former Employee) Sydney

    ProsVery little to none as a contractor

    ConsWorked for 4 months delivering an online banking platform. when I arrive the project was 2 and half years behind schedule, 25 million over budget. A project director who was overwhelmed and more interested in padding his career than taking care of those he brought in to help him. Ridiculously long hours, people engaged in jobs they have no ability or skills to deliver, bullied and unrealistic dead lines. Low morale and a robbing Paul to pay Peter. being associated with this organisation can irreparable damage your credibility

    Advice to Senior ManagementTry mastering what it takes to deliver a program rather than chasing the business at all cost. manage the risk and never under-estimate what it takes to deliver. stop paying lip service to the customers and understand the stress levels applied to your staff

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Poor Management, US centric

    Anonymous Employee (Current Employee)

    ProsEstablished clientele, some great projects

    ConsTerrible work culture, worst knowledge sharing Enterprise I have worked in (Esp. in some of their large programs in Australia implementing Corrillian Online Banking)
    Poor estimation, causing burn outs, long hours and weekend work with no compensation
    Management seems to have not as much as a clue on how to run its business profitably or to embrace change
    Traditional cheque and payment processing company mentality
    No large enterprise project management capability
    Architecture, Technology capabilities are poor
    Hires and fires great people very often

    Advice to Senior ManagementMust focus on establishing good work culture, and nurturing your employees bottom-up

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Fiserv Investment Support Services

    Transfer Agent (Former Employee) Denver, CO (US)

    ProsI liked the people, the position and the responsibilities

    ConsDue to the financial crisis, the company downsized and I was laid off

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    great work culture at Fiserv

    Software Engineer (Current Employee)

    ProsGreat benefits and work / life balanced environment, flexible with many activities, etc.

    Consnot much growth opportunities for long term employees

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    It quite good

    Senior Test Engineer (Current Employee) Pune (India)

    ProsGood Salary, good work culture

    ConsLess increment, projects and no bench policy

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A Company with good Work-Life balance

    Senior Software Engineer (Current Employee) Bangalore (India)

    ProsWork environment, Banking domain, Extra curricular activities, Very good leave policy, Flexible timings, Good company

    ConsPromotions and hikes are bad

    Advice to Senior ManagementPlease give good hikes and promotions to the employees and try to retain them

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Very Good Learning Experience- customer support management needs to provide better training to employees.

    Anonymous Employee (Former Employee) Sunnyvale, CA (US)

    ProsCompany is well established, strong and growing. Good company culture with some good opportunities for growth.

    ConsThe customer support management's style of communication can be categorized as outdated and discouraging. The one on one meetings with manager are very negative. There is no recognition of contributions in those meetings. The management does not provide any mentoring or strong foundational training to the team.Questions are looked upon as ignorance and not encouraged.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    About company

    Software Engineer (Former Employee) Noida (India)

    ProsReally Good company
    Nice Infra
    Good Management
    Good Projects

    ConsBit Outdated technologies in some projects
    Senior management is showing little lesser energy

    Advice to Senior ManagementTake some energetic initiatives ..

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Quiet Consolidator

    Anonymous Employee (Former Employee)

    ProsLocal platform team flexible
    Values consistency
    Great vacation (if you survive layoffs long enough to benefit)

    ConsWeak benefits
    Below market pay
    Regular corporate layoffs to consolidate businesses
    Little career growth opportunity
    Off-shoring history

    Advice to Senior ManagementCorporate intervention need not be for minutia. Local decisions have value. Don't announce philosophical objection to merging platforms to clients and staff, then slowly merge them anyway. Could be worse, but transparent management chain would make apparent flip-flop decisions make more sense.

    Yes, I would recommend this company to a friend

Worked for Fiserv? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.