Fiserv

  www.fiserv.com
  www.fiserv.com

Fiserv Reviews

Updated 16 December 2014
Updated 16 December 2014
905 Reviews
2.6
905 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
545 Ratings

Review Highlights

Pros
  • The work-life balance was exactly what I was looking for--40 hour work week (in 72 reviews)

  • Current technologies with the option to work from home with manager approval (in 35 reviews)


Cons
  • Work-life balance is a challenge for many employees since this is a global company (in 23 reviews)

  • It's all about trying to meet NOP just so that senior management can get their bonuses (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Old school oversized megalith

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Sydney
    Current Employee - Anonymous in Sydney

    I have been working at Fiserv full-time

    Pros

    No real supervision and can work from home when you want. Might be opportunity to transfer internally or internationally.

    Cons

    Pays below barley rate for product specialists and fir sales guys.
    Bureaucratic indifference but they pass off as being career oriented.

    Advice to ManagementAdvice

    Spend some of that $700M free cash on staff below VP level and reinvest in software

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Most admired company in the world....hate to see the least.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Fiserv full-time (more than 5 years)

    Pros

    Work from home benefits, a number of good colleagues and some interesting projects from time to time.

    Cons

    No leadership,the current leadership team is only concerned about themselves and elitist. Poor pay compared to industry. Very very low level of engagement and consultation from leadership unless they have a kpi to meet. Products are expensive,inflexible and old with little to no investment in development. Only acquisition and integration of other companies to join the over 100 companies that have been bought.

    Advice to ManagementAdvice

    Plenty but there isn't a point providing feedback anymore as nothing is ever actioned or changed. And no one is interested in feedback anyway. Just ticking a box.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Organisational Mayhem

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in Sydney
    Former Employee - Program Manager in Sydney

    I worked at Fiserv as a contractor (less than an year)

    Pros

    Very little to none as a contractor

    Cons

    Worked for 4 months delivering an online banking platform. when I arrive the project was 2 and half years behind schedule, 25 million over budget. A project director who was overwhelmed and more interested in padding his career than taking care of those he brought in to help him. Ridiculously long hours, people engaged in jobs they have no ability or skills to deliver, bullied and unrealistic dead lines. Low morale and a robbing Paul to pay Peter. being associated with this organisation can irreparable damage your credibility

    Advice to ManagementAdvice

    Try mastering what it takes to deliver a program rather than chasing the business at all cost. manage the risk and never under-estimate what it takes to deliver. stop paying lip service to the customers and understand the stress levels applied to your staff

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Poor Management, US centric

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv as a contractor (less than an year)

    Pros

    Established clientele, some great projects

    Cons

    Terrible work culture, worst knowledge sharing Enterprise I have worked in (Esp. in some of their large programs in Australia implementing Corrillian Online Banking)
    Poor estimation, causing burn outs, long hours and weekend work with no compensation
    Management seems to have not as much as a clue on how to run its business profitably or to embrace change
    Traditional cheque and payment processing company mentality
    No large enterprise project management capability
    Architecture, Technology capabilities are poor
    Hires and fires great people very often

    Advice to ManagementAdvice

    Must focus on establishing good work culture, and nurturing your employees bottom-up

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Houston, TX (US)
    Former Employee - Project Manager in Houston, TX (US)

    I worked at Fiserv

    Pros

    Helpful colleagues, nice environment, too much to learn

    Cons

    insurance plans need to work on.

    Advice to ManagementAdvice

    doing well, need more technical aspects

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Good organisation with great work culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Test Engineer in Noida (India)
    Current Employee - Test Engineer in Noida (India)

    I have been working at Fiserv

    Pros

    Great work culture, flexibility, increments

    Cons

    Few onsite opportunities. No other cons as such.

    Recommends
    Positive Outlook
  8.  

    Very Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in India, TX (US)
    Former Employee - Senior Software Engineer in India, TX (US)

    I worked at Fiserv

    Pros

    Very Good Company to wrok

    Cons

    Need more technical work, thats it

    Advice to ManagementAdvice

    Doing good

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Just A Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Dublin, OH (US)
    Current Employee - Customer Service Representative in Dublin, OH (US)

    I have been working at Fiserv

    Pros

    Company subsidized cafeteria, free soft drinks , casual dress code & frequent visits from great food trucks in the area.

    Cons

    Adequate training period but terrible follow up with newer employees. Hard to get answers to even simple questions. Little to no communication between supervisors and employees except
    occasional one-on-one time.

    Advice to ManagementAdvice

    Need to do less micromanaging of stats and take a class or 2 on communication with your employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Employee for 5+years

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv full-time (more than 5 years)

    Pros

    Very good benefits, friendly working environment

    Cons

    Pay raises are minimal, not much room for advancemen

  11.  

    Great Employeer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv full-time (more than an year)

    Pros

    Great people and great managment make it easy to work here. The management teams really have their employee's best interests at heart. I cant tell you how many times I have been told not to burn myself out.

    Cons

    The organizational structure changes alot, however it makes for the management teams to all be on the same page.

    Advice to ManagementAdvice

    Make the management teams and organizational structures less fluid, it should result in a more consistant environment with less turn over.

    Recommends
    Positive Outlook

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