Flagstar Bancorp Reviews

Updated 21 August 2014
Updated 21 August 2014
128 Reviews

2.4
128 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Flagstar Bancorp President & CEO Alessandro P. DiNello
Alessandro P. DiNello
37 Ratings

Review Highlights

Pros
  • Competitive pay, normal hours, good benefits, good PTO, opportunity to move up (in 5 reviews)

  • Some good people who mean well, but quality leadership is sorely lacking (in 5 reviews)


Cons
  • And often changes in upper management in the last 3 or 4 years (in 7 reviews)

  • Flagstar has little room for advancement (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor Servicing  in  Troy, MI (US)
    Current Employee - Supervisor Servicing in Troy, MI (US)

    I have been working at Flagstar Bancorp full-time for more than 10 years

    Pros

    Safe environment, good cafeteria and relaxed dress code

    Cons

    Business units don't support bank mission

    Advice to ManagementAdvice

    Support your employees, they are human beings not work horses

    Neutral Outlook
    No opinion of CEO
  2.  

    Mostly a good tenure here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Troy, MI (US)
    Former Employee - Anonymous Employee in Troy, MI (US)

    I worked at Flagstar Bancorp full-time for more than 5 years

    Pros

    Compensation is fair, benefits are very good, co workers are wonderful, nice cafe downstairs for breakfast lunch and snacks. Its a business casual atmosphere.

    Cons

    Management is reactive rather than proactive and when the try to be proactive it becomes alot of posturing and nothing really ever gets done effectively and gets put on the back burner. Managers take credit for your work but when there are short comings throw you under the bus to still look good in front of others

    Advice to ManagementAdvice

    Trim the fat. Too many managers hanging around are lame duck managers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    If you like working with good people this place might be for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Flagstar Bancorp full-time

    Pros

    The people that work in the branches really care about their customers and doing the right thing, The customers are amazing the daily work has a lot of responsibility but is satisfying.

    Cons

    Management continues to change and the work day goals change with it. They have too many meetings with no substance.

    Advice to ManagementAdvice

    They do not take a look at what is actually happening at the branches or listen so this would be useless.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Good immediate management and earning potential but horrible decision making speed from higher level executives.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Flagstar Bancorp

    Pros

    Excellent earning potential and mid level management is fantastic.

    Cons

    Product development and processes are stagnant at best.

    Advice to ManagementAdvice

    Become more agile and improve speed of decision making.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Abusive environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Service Representative  in  Orion, MI (US)
    Former Employee - Financial Service Representative in Orion, MI (US)

    I worked at Flagstar Bancorp part-time for more than 5 years

    Pros

    Opportunities for advancement. Nice working environment. Beautiful branches.

    Cons

    Dangerous work conditions! Closing branch by yourself! Stressed out managers trying to meet unrealistic goals! No fun!

    Advice to ManagementAdvice

    Make sure you really know what is going on at branches. A lot of lying by branch managers to regionals.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Not a long term position...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Service Representative  in  Jackson, MI (US)
    Former Employee - Financial Service Representative in Jackson, MI (US)

    I worked at Flagstar Bancorp full-time for more than a year

    Pros

    Fun pace, good people to work with. But for what it's worth...I'd never go back.

    Cons

    Your "sales commission" wasn't reward based, but threat-based. Terrible fear every month when the numbers came due. Nearly impossible goals as well.

    Advice to ManagementAdvice

    Treat your employees like people. Never seen a more harsh Top>bottom discrepancy

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Flagstar Bancorp full-time for more than 5 years

    Pros

    work close to home and love the customer networking

    Cons

    No career development plan for a person who desire to transition into a different department.

    Advice to ManagementAdvice

    Provide better career development mapping.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Lots of excellent people to work with. Unfortunately the company was very unorganized which could be difficult.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Closer/Funder  in  Troy, MI (US)
    Former Employee - Loan Closer/Funder in Troy, MI (US)

    I worked at Flagstar Bancorp full-time for less than a year

    Pros

    Lots of excellent people to work for and a reasonable pay. There was pressure to get things done but management was understanding. They were also pretty flexible, I was also a college student at the time and they allowed me to leave early on multiple occasions to study and make it up later.

    Cons

    I had a difficult time growing there because there seemed to be lacking room for growth.

    Advice to ManagementAdvice

    Organize the company and create a corporate culture that encourages learning and personal growth

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Don't trust em!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Mitigation Speciaist  in  Troy, MI (US)
    Former Employee - Loss Mitigation Speciaist in Troy, MI (US)

    I worked at Flagstar Bancorp full-time for more than a year

    Pros

    Nice office setting, and working with people that are pretty cool. The pay is competitive and hard to come by. Breaks and lunches can be taken when the worker wants in most departments.

    Cons

    Layoffs, and outsourcing- provides no stability- No telling if you are on the chopping block!

    Advice to ManagementAdvice

    Change the slogan if jobs are being outsourced to Texas! It's no longer "In Michigan and for Michigan"- and stop lying to customers- Flagstar is not taking the calls or servicing the loans.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    For the most part, the experience was good especially in the beginning.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Flagstar Bancorp

    Pros

    There was an increased emphasis in training and it's good to be exposed to some training that doesn't necessarily involve your job.

    Cons

    There were too many levels of management and not enough communication throughout. And often changes in upper management in the last 3 or 4 years. It's difficult for me to recommend Flagstar as a good place to work anymore.

    Advice to ManagementAdvice

    Involve everyone so they feel part of the process.

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