Forrester Research

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Forrester Research Reviews

Updated 10 September 2014
Updated 10 September 2014
267 Reviews
3.7
267 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Forrester Research Chairman, President, and CEO George F. Colony
George F. Colony
206 Ratings

Review Highlights

Pros
  • The work-life balance at Forrester is really refreshing and strongly encouraged (in 31 reviews)

  • Really smart people and has a great place in the market (in 42 reviews)


Cons
  • Pay is on the lower side, but work/life balance and culture make up for it (in 12 reviews)

  • There is a hesitence to speak the truth to senior management (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Work Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager  in  Cambridge, MA (US)
    Current Employee - Product Manager in Cambridge, MA (US)

    I have been working at Forrester Research full-time for more than a year

    Pros

    Smart ppl. The Work Culture is very open. There are no closed door cabins for anyone in the company. Summers are fun! Volleyball, Corn hole, Ping pong, Golf etc. HQ location is good.

    Cons

    Compensation could be better. There is some politics as you go higher.

    Advice to ManagementAdvice

    Benefits could be better - 401K match, bonus, profit sharing

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Not a bad place to be

    Current Employee - Account Manager  in  San Francisco, CA (US)
    Current Employee - Account Manager in San Francisco, CA (US)

    I have been working at Forrester Research full-time for more than 3 years

    Pros

    Great place to work in terms of perks. They'll feed you, give you beer, and give you a bunch of fun things to participate in.

    Cons

    There is a disconnect between the written job responsibilities and what you'll actually do

    Advice to ManagementAdvice

    None

  3. 1 person found this helpful  

    Good on CV, but not as rosy as it is made out to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  New York, NY (US)
    Former Employee - Analyst in New York, NY (US)

    I worked at Forrester Research full-time for more than a year

    Pros

    Great work life balance, competitive salary, a few good people to work with and opportunity to have C-level dialogue and create professional network.

    Cons

    Very biased management, will pay lip-service to a few select analysts while the rest are treated like trash. The primadonnas consider them above everyone else. There is lack of cordial professional relations within the company, too many silos to work around, tremendous pressure to generate revenues, constantly changing focus, anyone who opposes CEO's decisions is shown the door...more like a dictatorship. Senior management remain disconnected from market trends and functions at the whims and fancies of the CEO, many time ignoring what the client actually wants.

    Advice to ManagementAdvice

    Be more realistic in your expectations from employees and pay more attention to what the clients want.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    On a steady decline over the past few years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Cambridge, MA (US)
    Current Employee - Anonymous Employee in Cambridge, MA (US)

    I have been working at Forrester Research full-time for more than a year

    Pros

    Forrester is a well-recognized brand and is respected in the industry. It provides analysts with the rare opportunity to be ahead of the trends, engage with thought leaders and be the go-to experts for big B2C and B2B brands. Great work/life balance which makes up for the cons listed below.

    Cons

    Work environment can be toxic due to a few primadonnas who use bully tactics against their own colleagues in order to sustain their huge egos. Lack of career development opportunities for analysts. Managers avoid the topic of "promotion" like the plague, which leads to analysts heading for the door when they hit the 3 year mark. Lack of leadership and poor people managers have created an "every man for himself" environment that favors politics over teamwork. The company has recently changed its attitude on remote workers, despite the fact that its offices are located in very expensive cities that are a commuter's worst nightmare. Considering all of the employees who are in remote locations, this can be perceived as a passive-aggressive tactic to get people to leave.

    Advice to ManagementAdvice

    Get up to speed on organizational culture and how to positively motivate employees. Get rid of the ego-centric bullies who inhibit open ideation and collaboration. Launch a career development plan for employees so there is a clear and fair promotion path. Reconsider your attitude towards remote workers and investigate opening satellite offices in client-heavy areas.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    A safari in the corporate jungle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Account Manager  in  Paris (France)
    Former Employee - Associate Account Manager in Paris (France)

    I worked at Forrester Research full-time for more than 3 years

    Pros

    Great work life balance; very friendly environment mostly made up of smart quirky people;
    The company seems to finally have figured out a real strategy in the past year and now heading towards that direction with positive results;
    The job creates the opportunity to have C-level discussions and develop a good professional network.

    Cons

    General climate of condescension from management with the upper hierarchy manifesting with not speaking up the truth;
    The "ecosystem" as they call it turns out to be a real jungle, redundant and made baroque to say the least with a number of middle figures of doubtful value;
    Career paths are still quite blurred and promotions attributed on an uncertain basis, which leaves a lot of wiggle room for some less-than-professional middle managers to push forward their 'protegés'.
    Success in this company is more than any other I've seen in the past structurally based on personal relationships - the fact of having or not a personal good relationship with an analyst might make or break your business, since they still have a great degree of freedom on deciding for whom they have time or not;
    Although there are many exceptions, working with a good deal of analysts will feel to you like turning into the agent of some tyrannic teenage pop star, so you'd better start practicing your zen.

    Advice to ManagementAdvice

    less jargon, more action

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Director  in  Cambridge, MA (US)
    Former Employee - Sales Director in Cambridge, MA (US)

    I worked at Forrester Research full-time for more than 10 years

    Pros

    Great Product, fantastic people, great work/life balance. Very smart and passionate people work there. They allow folks to grow and try new things which is great for younger folks just starting out.

    Cons

    Senior Management a bit disconnected, and the office location is dismal. The office building internally is beautiful, but it is in the middle of a field without access to anything without use of a car. Also, there has been a bit of transition happening lately, so much changeover in employees.

    Advice to ManagementAdvice

    Been doing things the same way for many years, need a bit more innovation.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Good company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  New Delhi (India)
    Current Employee - Account Manager in New Delhi (India)

    I have been working at Forrester Research full-time for more than a year

    Pros

    Great culture, and transparent commission structure

    Cons

    Need to have a focused India Strategy

    Advice to ManagementAdvice

    Continue to empower your employees

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good company to work for out of college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Associate  in  Cambridge, MA (US)
    Current Employee - Research Associate in Cambridge, MA (US)

    I have been working at Forrester Research full-time for more than a year

    Pros

    Good work life balance, ability to work from home.

    Cons

    Management could be a little more interactive.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great Company and very smart people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Advisor  in  Dallas, TX (US)
    Current Employee - Senior Advisor in Dallas, TX (US)

    I have been working at Forrester Research full-time for more than 8 years

    Pros

    Forrester has been a great place for me to work at. Great work / life balance. It's a place you can feel welcome

    Cons

    The career path is not an easy one. Once you move from an associate to a senior individual contributor, it's hard to move over.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Associate account executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Account Executive  in  Paris (France)
    Former Employee - Associate Account Executive in Paris (France)

    I worked at Forrester Research full-time for more than 3 years

    Pros

    Good people / good knowledge. Best place to look at multiple topics and find those you like for your next move /

    Cons

    Evolution is limited and no one is following your career path / constant change in the org. And strategy / commission and role have evolved strangely in the past year. /

    Advice to ManagementAdvice

    Be more aware of your people, look and listen at them if not they will leave soon enough.

    Recommends
    Positive Outlook
    Approves of CEO

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