Franklin Mint Federal Credit Union
3.0 of 5 9 reviews
www.fmfcu.org Broomall, PA 150 to 499 Employees

Franklin Mint Federal Credit Union Reviews

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3.0 9 reviews

                             

100% Approve of the CEO

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John D. Unangst

(1 ratings)

50% of employees recommend this company to a friend
9 Employee Reviews
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Vast differences between districts.

Anonymous Employee (Former Employee)

I worked at Franklin Mint Federal Credit Union

ProsReally great place to keep your money, I never felt like a fraud when I was explaining a product to members. Liked the small company feel and knowing everyone's name. Great hours and flexible schedule. Credit was given where it was due (from upper management). Great atmosphere to work in at Broomall office, everyone was friendly.

ConsPushed into sales that people didn't need. Branch mangers were glorified member service reps and relied on their staff to do everything and then took the credit (or did the opposite when things were negative). Branch mangers out of the branch at "business events" but no new membership was drawn from it. Seemed like a waste of time.

Advice to Senior ManagementPay attention to staff at branches and those running branches closer.

Yes, I would recommend this company to a friend

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Professional atmosphere with a twist

Teller I (Current Employee)
Holmes, PA (US)

I have been working at Franklin Mint Federal Credit Union part-time for more than a year

Prosable to anjoy your job (having fun is encouraged)
decent pay
work with availability well

Conssometimes employ those that shouldn't still be employed

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Poor Management, HR nightmare

Member Service Representative (Former Employee)
Broomall, PA (US)

I worked at Franklin Mint Federal Credit Union full-time for more than a year

Pros- Good rapport with community
- On-site training
- Many locations

Cons-Low Pay - sent me at earning statement and I was making less than the minimum in my job grade. Offered me no raise or explanation
- Do not promote within
- HR department is corrupt
- Growing to quickly to afford

Advice to Senior Management- Need new leadership
- Take advice from employees

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Incompetence, egotism, and micromanagement

Prefer Not to Say (Current Employee)

I have been working at Franklin Mint Federal Credit Union full-time for more than 8 years

ProsMost tellers and member service representatives are hard-working and friendly people who will bend over backwards to make the members happy.

Cons-Branch staff are micromanaged to a ridiculous degree.
-Individual initiative and judgment are discouraged.
-Policies are complex and convoluted; systems and IT are horrible.
-Trying to grow more quickly than it can afford.
-Greedy.

Advice to Senior ManagementTrust and respect your people.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great place to work.

Teller (Current Employee)

I have been working at Franklin Mint Federal Credit Union

ProsGreat co-workers, friendly management, small community feel for a banking environment.

ConsMay have to float between branches and some were far for me. But they're pretty flexible about that.

Yes, I would recommend this company to a friend

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Stifling

Head Teller (Current Employee)

I have been working at Franklin Mint Federal Credit Union

ProsDepending on which district you are in the opportunities are endless.

ConsEven though the organization says that they hire from within, there are rarely promotions from within. Also, they say that they value education but do not utlitize what those with advanced degrees do offer. In fact, it seems as if having an advanced degree is frowned upon, as most of Upper Management do not have college degrees.

No, I would not recommend this company to a friend

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Very accommodating scheduling almost makes up for low pay.

Teller (Current Employee)
West Chester, PA (US)

I have been working at Franklin Mint Federal Credit Union

ProsRoom for growth; sufficient training; flexible schedules; good benefits

ConsLow pay; undefined expectations at times

Advice to Senior ManagementHigher pay!

Yes, I would recommend this company to a friend

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Treat Members well, Employees not so much.

Anonymous Employee (Former Employee)
Broomall, PA (US)

I worked at Franklin Mint Federal Credit Union

ProsFriendly people.
Some upward movement if your on the front lines.
Good location and name within the community.

ConsLittle training if your not
Do not value employees skills or ideas.
Salary way below other credit unions and commercial banks.
Too much micromanagement from the top.

Advice to Senior ManagementStop trying to be a big bank, pay your employees more.

No, I would not recommend this company to a friend

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Good place to work as a part time job

Anonymous Employee (Former Employee)
Broomall, PA (US)

I worked at Franklin Mint Federal Credit Union

ProsGood experience, customer service practice

ConsPetty management, cheap, overworked staff

Advice to Senior ManagementHave an open communication philosophy throughout the company, so that all employees feel like they are a valued asset to the company.

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Glassdoor is your free inside look at Franklin Mint Federal Credit Union reviews and ratings - including employee satisfaction and approval ratings for Franklin Mint Federal Credit Union CEO John D. Unangst. All 9 reviews are posted anonymously by Franklin Mint Federal Credit Union employees.