GEICO

www.geico.com

GEICO Reviews

Updated 28 January 2015
Updated 28 January 2015
949 Reviews
3.0
949 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GEICO Chairman and CEO Olza (Tony) Nicely
Olza (Tony) Nicely
652 Ratings

Review Highlights

Pros
  • the company offers a profit sharing plan which is the main driver to employee retention (in 203 reviews)

  • Great benefits that start on day 75 (medical/dental/vision/life) (in 103 reviews)


Cons
  • When originally hired shift made for difficult work life balance (in 26 reviews)

  • If "Be the low-cost provider" is improperly administered it could become "penny wise and pound foolish" (in 25 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    I can't imagine working anywhere else ever again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Buffalo, NY (US)
    Current Employee - Customer Service Representative in Buffalo, NY (US)

    I have been working at GEICO

    Pros

    In depth training, fun and competitive atmosphere which keeps things interesting, fast paced, amazing co workers and supervisors. Goal oriented, great health benefits, profit sharing is the best, room for advancement, annual review with raises.paid sick time.paid vacation time. Fun food days/prizes. Overtime offered periodically. Company just keeps growing!

    Cons

    Crabby policyholders - but hey that's what you're there for. This job does require the right person. I can't win them all but I've been able to turn peoples frowns upside down on many occasions -it's all about attitude. Holiday lottery system could use improvment.

    Advice to ManagementAdvice

    Find a better system for lottery for holidays. Working up to 2 holidays a year is completely fair, but being forced to work a night when you offered to work day shift and regularly work days is upsetting. Seriously, my ONLY real complaint.
    other than that, I LOVE GEICO! ! !

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Self fulfilling prophecy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Lakeland, FL (US)
    Current Employee - Senior Business Analyst in Lakeland, FL (US)

    I have been working at GEICO

    Pros

    Lots of room for movement.
    Great benefits.
    Nationwide locations.

    Cons

    The entry level call center positions cam be tough. You just have to grind it out and do what you are told to get ahead.

    Advice to ManagementAdvice

    More morale boosting Ventures.

    Recommends
    Positive Outlook
  3.  

    A company if you're looking for a long term career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Buffalo, NY (US)
    Former Employee - Anonymous Employee in Buffalo, NY (US)

    I worked at GEICO

    Pros

    Lots of room for growth within the company.

    Cons

    Focused on being the low-cost provider which compensates salaries and office supplies.

    Advice to ManagementAdvice

    Upper management is friendly and approachable. Getting to know them with help you to move up in the company.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    i love working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Service Representative in Fredericksburg, VA (US)
    Current Employee - Claims Service Representative in Fredericksburg, VA (US)

    I have been working at GEICO

    Pros

    - lots of training
    -lots of advancement
    -wonderful team environment

    Cons

    -numbers driven company..your only as good as the numbers you produce

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Customer Service

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GEICO

    Pros

    Love the company and their competition

    Cons

    Classroom settings for the training can be boring

  7.  

    Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Indianapolis, IN (US)
    Former Employee - Customer Service Representative in Indianapolis, IN (US)

    I worked at GEICO full-time (less than a year)

    Pros

    The team I worked with was amazing and we had very knowledgeable coaches and supervisor, I only hope other associates are as lucky as I was to be part of such a great team! Open door policy, if you are struggling with something just ask for help and someone will be there to help guide you. It truly is a great place to work and grow.

    Cons

    It's a call center and dealing with policyholders can be stressful at times.

    Advice to ManagementAdvice

    Please hire more Supervisors/trainers and coaches like the ones I had because they were all truly wonderful. They always made me feel like my questions, concerns, and thoughts were important and took the time to explain state requirements and how best to address an issue. Please keep up the great work with the wonderful people you hire, you may have lost an employee but you will forever have a customer because of the great staff you hired!!!!!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    A great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Poway, CA (US)
    Current Employee - Anonymous Employee in Poway, CA (US)

    I have been working at GEICO full-time (more than 10 years)

    Pros

    Good salary and benefits. Profit sharing is fantastic. No inter-office drama. They are always looking to promote from within. The training is extensive, much greater and longer than I've heard other companies do.

    Cons

    Workload can be a bit much at times. The company is always growing in new policyholders. More policies equal more claims. Sometimes we grow too quickly and can't hire/train fast enough.

    Advice to ManagementAdvice

    Be proactive instead of reactive when it comes to hiring.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Lots of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TA I Claims Adjuster in Lakeland, FL (US)
    Current Employee - TA I Claims Adjuster in Lakeland, FL (US)

    I have been working at GEICO

    Pros

    Decent pay for the area, lots of experience gained, good supervisor

    Cons

    Large workload, low pay for the amount of work you do, long hiring process, too much micromanagement

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    GEICO - A great employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst Supervisor
    Current Employee - Business Analyst Supervisor

    I have been working at GEICO

    Pros

    Great culture, excellent benefits, management truly cares about associate recognition and development.

    Cons

    Nearly impossible to come in higher than entry level, regional office structure limits geographic mobility.

    Recommends
    Positive Outlook

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