Gartner Reviews

Updated 30 October 2014
Updated 30 October 2014
489 Reviews
3.9
489 Reviews
Rating Trends

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Gartner CEO and Director Gene Hall
Gene Hall
369 Ratings

Review Highlights

Pros
  • Pooled vacation / sick day allowance which allows for great work-life balance (in 46 reviews)

  • Some groups allow you to work from home all the time or some of the time (in 15 reviews)


Cons
  • Work-life balance can be challenging if you dont clearly set this with yourself (in 21 reviews)

  • Middle management is by comparison very poor and the leadership lacks strategic vision (in 18 reviews)

More Highlights

Employee Reviews

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  1.  

    Positive work environment, collegiate, great co-workers developing outstanding intellectual property.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Vice President
    Current Employee - Research Vice President

    I have been working at Gartner full-time (more than 10 years)

    Pros

    Collegiate, thought leaders, great teams

    Cons

    Managers are weakest link. Not enough invested in selecting and developing good managers. No analyst joins Gartner to become an administrative manager. You join for the buzz in developing research positions.

    Advice to ManagementAdvice

    Congratulations on abandoning Management by Metrics you naive fools. Empower your Managers to let them manage. Hi churn in Sales and talent is caused by mindless application of Metrics.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Good company for motivated sales pros

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at Gartner full-time

    Pros

    Growing company with lots of advancement opportunities
    Very sales focused strategy which mean leadership support and investments in helping you be successful
    Excellent brand and value proposition
    Pooled vacation / sick day allowance which allows for great work-life balance

    Cons

    Pretty complex sale so ramp up can be slow for some, particularly if background is selling tangible products.
    At times territories can be difficult to manage because of channel conflicts between product groups and geographies

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Fantastic development experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Manager in Sydney
    Current Employee - Area Manager in Sydney

    I have been working at Gartner full-time (more than 3 years)

    Pros

    Great training, great opportunity to develop and learn. Everyone is helpful and friendly and this creates a great working environment.

    Cons

    The only challenge is filtering product ideas or changes up the line.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Best place to work for. Incredible culture, and amazing learning opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounts Executive in Sydney
    Former Employee - Accounts Executive in Sydney

    I worked at Gartner full-time (more than an year)

    Pros

    connections for life with various cxo
    Incredible learning opp for those interested in enhancing business acumen
    Employee first focus
    Young culture
    Excellent colleagues - collaborative environment

    Cons

    Average pay
    Mainly sales focused org - less opp elsewhere

    Advice to ManagementAdvice

    You are doing everything well - just pay your employees more
    More room to grow outside sales

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Research Director in Brisbane
    Former Employee - Research Director in Brisbane

    I worked at Gartner

    Pros

    Great people to work with. Everywhere you go there are smart people. Good place to get a detailed understanding of IT and connect with a lot of companies. In research Gartner will challenge you in all types of ways. Interpersonal skills and analysis skills.

    Cons

    Travel is a downside. A lot of it. If you are outside of the United States the promotional opportunities are limited

    Advice to ManagementAdvice

    Long term business planning

    Disapproves of CEO
  7. 1 person found this helpful  

    it should be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Vice President
    Current Employee - Vice President

    I have been working at Gartner

    Pros

    the brand name is good, but the action doesnt come through. people get value most of the time if utilised properly.

    Cons

    dont look after their people. no interest in long term interests, and developing people, and roles. it is a lot of shoot from the hip.its sales at any cost, and dog eats dog within the groups

    Advice to ManagementAdvice

    listen. look . learn. respect your people instead of sniping out loud about people peers.

    Doesn't Recommend
    Disapproves of CEO
  8. 1 person found this helpful  

    Great experience with opportunity for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager SMB in Fort Myers, FL (US)
    Current Employee - Account Manager SMB in Fort Myers, FL (US)

    I have been working at Gartner full-time (less than an year)

    Pros

    -Great Management
    -Great Training
    -Opportunity to Manage Own Book of Business

    Cons

    -The job is what you put into it, and the outcomes are directly related to the work you put in. That can be a challenge for some people, and that is why I would consider it a con. You're responsible for the success and failures of your book of business.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A very flexible job but also requires odd hours at times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Director in Lerum (Sweden)
    Current Employee - Research Director in Lerum (Sweden)

    I have been working at Gartner full-time (more than an year)

    Pros

    Getting to focus on a discrete area of research and getting access to senior stakeholders at both end user organizations and solution providers. A lot of freedom to plan your work as long as deadlines are met. Tons of smart people.

    Cons

    Extremely global which can require odd working hours and travelling. It also means that your colleagues are spread all over the world and that you rarely meet. Plenty of group calls etc. are also at inconvinient hours if you have small kids due to both European and American participants

    Advice to ManagementAdvice

    Consider arranging annual meeting at at least group levels to encourage team building and collaboration

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Excellent Company, but not for everyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Gartner full-time (more than an year)

    Pros

    Work with some of the brightest, sharpest people on the planet. Support, professionalism, teamwork and many resources to support employees, especially sales. Competitive compensation, interesting people, and you get to feel like you are having a positive impact with clients.

    Cons

    Internal processes, plannings, strategy, reports can be very tedious and time consuming. Level of satisfaction often depends on direct area manager and how supportive and engaged they are. Very time consuming place where there is always more to do than you have time and energy for.

    Advice to ManagementAdvice

    Territories are shrinking and some would argue, have been tapped out. Increasing double digit sales growth will only be sustainable for limited time

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    A positive environment filled with intelligent employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Specialist in Stamford, CT (US)
    Current Employee - Program Specialist in Stamford, CT (US)

    I have been working at Gartner as a contractor (less than an year)

    Pros

    The best way I can describe Gartner is as a place that people come back to. Many employees here have worked here for an extended period of time uninterrupted, but many have gone on to other opportunities only to return to Gartner. The atmosphere is positive, the people are intelligent and driven.

    Cons

    The contracting agency that Gartner uses is inefficient and compensates poorly - low pay to contractors, few to no benefits. There is a dearth of interesting full time entry-level positions.

    Recommends
    Positive Outlook
    Approves of CEO

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