Gartner Reviews

Updated 15 September 2014
Updated 15 September 2014
467 Reviews
4.0
467 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Gartner CEO and Director Gene Hall
Gene Hall
349 Ratings

Review Highlights

Pros
  • Pooled vacation / sick day allowance which allows for great work-life balance (in 40 reviews)

  • Gartner employs a lot of smart people which make it an exceptional environment to learn and grow (in 27 reviews)


Cons
  • Talks a good game for work-life balance, but many Account Executive jobs require round the clock work (in 16 reviews)

  • Most promotions are internal , which means that middle management is not always best in class (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good company for motivated sales pros

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at Gartner full-time

    Pros

    Growing company with lots of advancement opportunities
    Very sales focused strategy which mean leadership support and investments in helping you be successful
    Excellent brand and value proposition
    Pooled vacation / sick day allowance which allows for great work-life balance

    Cons

    Pretty complex sale so ramp up can be slow for some, particularly if background is selling tangible products.
    At times territories can be difficult to manage because of channel conflicts between product groups and geographies

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Fantastic development experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Manager  in  Sydney
    Current Employee - Area Manager in Sydney

    I have been working at Gartner full-time for more than 3 years

    Pros

    Great training, great opportunity to develop and learn. Everyone is helpful and friendly and this creates a great working environment.

    Cons

    The only challenge is filtering product ideas or changes up the line.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Best place to work for. Incredible culture, and amazing learning opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounts Executive  in  Sydney
    Former Employee - Accounts Executive in Sydney

    I worked at Gartner full-time for more than a year

    Pros

    connections for life with various cxo
    Incredible learning opp for those interested in enhancing business acumen
    Employee first focus
    Young culture
    Excellent colleagues - collaborative environment

    Cons

    Average pay
    Mainly sales focused org - less opp elsewhere

    Advice to ManagementAdvice

    You are doing everything well - just pay your employees more
    More room to grow outside sales

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Research Director  in  Brisbane
    Former Employee - Research Director in Brisbane

    I worked at Gartner

    Pros

    Great people to work with. Everywhere you go there are smart people. Good place to get a detailed understanding of IT and connect with a lot of companies. In research Gartner will challenge you in all types of ways. Interpersonal skills and analysis skills.

    Cons

    Travel is a downside. A lot of it. If you are outside of the United States the promotional opportunities are limited

    Advice to ManagementAdvice

    Long term business planning

    Disapproves of CEO
  6. 1 person found this helpful  

    it should be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Vice President
    Current Employee - Vice President

    I have been working at Gartner

    Pros

    the brand name is good, but the action doesnt come through. people get value most of the time if utilised properly.

    Cons

    dont look after their people. no interest in long term interests, and developing people, and roles. it is a lot of shoot from the hip.its sales at any cost, and dog eats dog within the groups

    Advice to ManagementAdvice

    listen. look . learn. respect your people instead of sniping out loud about people peers.

    Doesn't Recommend
    Disapproves of CEO
  7. 3 people found this helpful  

    Their upfront investment in their sales people is like nothing I've ever been a part of-

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive  in  Tampa, FL (US)
    Current Employee - Senior Account Executive in Tampa, FL (US)

    I have been working at Gartner full-time for less than a year

    Pros

    I have 20-years in I/T...16-years with a large "blue" organization who for good reason, prided themselves on their sales training. After recently returning from Gartner's 5-week long Field Academy and spending weeks away from my family...I can say with confidence that an entirely new standard has been set with respect to sales training. Beyond products, the training leveraged best practices in value selling and the real-life leveraging of nearly all of our internal systems and resources. Every person walked into that training endeavor with relatively zero understanding of the enormity of Gartner's offerings, aside from a Magic Quadrant or Hype Cycle. Coming out, we not only had a clear understanding of our value, we had the ability to immediately own a territory, run our business, leverage our people and systems, and provide immediate value for our future clients. If it sounds like I drank the Kool-Aid, perhaps I did...but as many years a professional seller, I cannot envision a better company to have been selected to represent for the second half of my career. Class act - across the board.

    Cons

    Their training requires two weeks in Ft. Myers Florida, one week remote learning and ride-a-longs from your home office, then two weeks back in Ft. Myers. We were not permitted to go home on the weekends during those two 2-week spans. This made it difficult on many of us with families...especially the women with young children. The rationale here was not explained...therefore caused a certain amount of angst. We came to the assumption that this was intended to provide the opportunity to gather outside of the classroom and create bonds amongst ourselves - perhaps allowing us to create friendships and lean on each other when hitting the field. While this training regiment is mandatory, and clearly spelled out during the interview process, a simple professional explanation as to the rationale for not allowing us to return home on the weekends would have been appreciated. (Even if it was simply a cost-related travel decision) If in fact this was to create a bond, it probably worked, as some of the best memories took place over the weekends...and tears and man-hugs were-a-flowing as we prepared to depart after our graduation. That said, we were all experienced and successful sales professionals - explaining the purpose of the rules would have gone further than simply enforcing them.

    Advice to ManagementAdvice

    The training regiment that you have put together is amazing. Continue to hire the best and brightest and and to make this investment up front. We collectively felt as if the 5-week investment shaved 6-months off of our ramp up time in the field. Work on the content of week 4...as we felt there were areas that were drawn out longer than necessary for the message delivered. During the other 4-weeks, we actually struggled to identify a single half-hour span that wasn't time well spent...impressive. While understanding your not wanting us to lose focus of training, we felt as if it would have been appropriate to deliver us our numbers and accounts in week 4, so that our planning activities, compensation models and pathway to to our objectives could leverage real data...and offer us an additional kick-start advantage.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Amazing place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President
    Current Employee - Vice President

    I have been working at Gartner full-time for more than 10 years

    Pros

    I've never been at a job with so many long-timers. People who make it through the 1-2 year adjustment period at Gartner often stay for ten years or more. There are lots of good reasons for this: great work-life balance, good benefits, a positive, friendly, highly collaborative atmosphere and rewarding work. There aren't many jerks.

    Cons

    There are those who seem to advance every year but for the rest of us, it's prudent to plan on spending a long time in the same role without dramatic improvements in your comp.

    Advice to ManagementAdvice

    Court more dissent. At times it feels that people win points for conformity.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    I love my job and the brilliant people I work with!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive  in  Atlanta, GA (US)
    Current Employee - Senior Account Executive in Atlanta, GA (US)

    I have been working at Gartner full-time for more than 8 years

    Pros

    Working with high performing and motivated people. Immediate and generous benefits, over the top incentive trips for sales.

    Cons

    Having great management is critical. My experiences have been positive, but I have had peers who did not have a supporting, advocating manager. Manager Training and support has improved so my hope is this weakness has been identified and a solution in place.

    Advice to ManagementAdvice

    Provide generous compensation for those moving up from within the company. Penalizing financial compensation because of previous business unit affiliation or internal salary caps is discouraging to those committed to Gartner and wanting long term careers. It is disheartening to know that one could make more money if they leave the company and return as an external hire rather than receive a promotion. I assure you leadership- this is a well known fact and it damages the brand of this company I love so much and causes us to lose some really good folks.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    A very good expwrience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Gartner

    Pros

    The ability to work with c level executives helping them executed a forward thinking business strategy with the enabling of it technologies

    Cons

    The internet has made the flow if once propriety information much easier and the need to move from subscription service to cionsulting

    Advice to ManagementAdvice

    No advice

    Approves of CEO
  11.  

    Great organization to join from a Research perspective

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Research Analyst  in  Egham, England (UK)
    Current Employee - Principal Research Analyst in Egham, England (UK)

    I have been working at Gartner full-time for more than a year

    Pros

    - Positive culture and environment
    - Clear objectives and targets
    - Very flat structure - senior management are accessible
    - Organization encourages independent thought and opinion

    Cons

    - Strategic priorities appear to change within the same year
    - Management focus can shift significantly on a year to year basis
    - Highly (too?) metric driven approach to individual assessment

    Advice to ManagementAdvice

    Don't get completely obsessed with the numbers and look beyond those to what matters in reality

    Recommends
    Positive Outlook
    Approves of CEO

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