Genworth Financial

  www.genworth.com
  www.genworth.com

Genworth Financial Reviews

Updated 15 December 2014
Updated 15 December 2014
237 Reviews
3.3
237 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Genworth Financial President & CEO Thomas J. McInerney
Thomas J. McInerney
57 Ratings

Review Highlights

Pros
  • Genworth takes seriously the work life balance and community involvement (in 17 reviews)

  • Great benefits, generally good people to work with (in 15 reviews)


Cons
  • There is no work-life balance - a throwback from the GE mantra (in 10 reviews)

  • It may be difficult to move new ideas through upper management (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    easy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Casual Office Monkey in Sydney
    Former Employee - Casual Office Monkey in Sydney

    I worked at Genworth Financial part-time (less than an year)

    Pros

    no pressure, easy work environment, not complicated. My role was very basic. he best part was i wasnt forced into working undue hours like some other similar companies

    Cons

    culture was a bit childish. Lots of weird schools style assemblies, awards ceremonies and bad motivational speeches. If you like fake high school spirit then you would like this place.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    A highly focussed single line of business insurer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Genworth Financial

    Pros

    International blue chip company, that gives credibility to an employees CV. The focus on granularity allows a better understanding of financial layering and detail. This gives a greater appreciation of how to avoid risk, improve analytic processes and maximise investment.

    Cons

    The nature of the company since the GFC has made it difficult for employees to make effective change. The financial climate in the US dictates international policy and in turn poorly defined audit processes were put in place as a facade of 'fiscal security'.
    Time would see these processes mature and soothe the working environment

    Advice to ManagementAdvice

    Macro management changes at the 'C' level tends to undermine staff and their previous efforts to support the company through difficult times. Any change at CEO level is going to have serious issues and in a company that needs stability, those issues should be avoided where possible.

  3.  

    Such a long process for sending the job offer letter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Genworth Financial full-time (less than an year)

    Pros

    Good compensation benefits and nice people to work with

    Cons

    Very bureaucratic, lengthy administration processes

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good HR department but bureaucratic work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Sydney
    Current Employee - Senior Software Engineer in Sydney

    I have been working at Genworth Financial full-time (more than 5 years)

    Pros

    Stable job, not too pressing

    Cons

    Office politics dominate the place

    Advice to ManagementAdvice

    Hire less politicians more people try to get job done

  6.  

    Good Working Culture

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Analyst in Lynchburg, VA (US)
    Current Employee - Quality Analyst in Lynchburg, VA (US)

    I have been working at Genworth Financial full-time (more than 3 years)

    Pros

    Flexible Hours, cooperative culture, Work Life Balance.

    Cons

    Salary, need rigorous learning/training plan

    Recommends
    Neutral Outlook
  7.  

    Constant flux

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Los Angeles, CA (US)
    Former Employee - Vice President in Los Angeles, CA (US)

    I worked at Genworth Financial full-time (more than 5 years)

    Pros

    Talented team when I joined investment management unit. good collegial environment that was supportive of idea sharing and active discussion to improve overall investment decisions.

    Cons

    A lot of transitions and changes in leadership who did not seem to understand primary purpose of business and develop potential.

    Advice to ManagementAdvice

    Listen to employees more and allow people to grow and get rewarded for performance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Operations Team Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead in Phoenix, AZ (US)
    Former Employee - Team Lead in Phoenix, AZ (US)

    I worked at Genworth Financial full-time (more than 8 years)

    Pros

    Room for advancement and completely within your own hands; seniority of minimal importance. Abundant amount of OT available for those who want it almost year round. Great culture and casual dress environment; peers helpful at all levels. Consistent among all employees is the desire to meet SLA and anything it takes to achieve it.

    Cons

    Compensation average and annual merit increases are abysmal. Constantly changing policies and procedures to the point it's truly impossible to stay on top of all changes. Environment of strict focus on production and accuracy, production and accuracy stresses associates out. Managers push for high production to meet SLAs, yet making errors is unacceptable - with accuracy percentages needing to be above 99% to be considered the norm for par performance. Many people quit for this reason - tired of the focus of their performance being how they could do better.

    Advice to ManagementAdvice

    Hire more people for each team involved in production. This would lower stress to meet SLA and all the errors made as a result.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Engaged team, rewarding work with opportunities to grow and develop.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lynchburg, VA (US)
    Current Employee - Anonymous Employee in Lynchburg, VA (US)

    I have been working at Genworth Financial full-time (more than 8 years)

    Pros

    Lots of opportunities to challenge yourself and add value to the organization. Enjoy the people as well as how involved we are in the community.

    Cons

    Challenging business performance due to complexity of the industry.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Survey Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Survey Coordinator in Waltham, MA (US)
    Former Employee - Survey Coordinator in Waltham, MA (US)

    I worked at Genworth Financial full-time (less than an year)

    Pros

    Great work environment, personal growth

    Cons

    Short term project, project time limit

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Too Much Politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Mexico, Distrito Federal (Mexico)
    Former Employee - Anonymous Employee in Mexico, Distrito Federal (Mexico)

    I worked at Genworth Financial full-time (more than 3 years)

    Pros

    Great People with Good Compensation

    Cons

    Horrible HR Department, Too much Politics in HQ SLT, Zero Human Culture. No future both from a career standpoint nor from an industry standpoint.

    Advice to ManagementAdvice

    Leave politics aside. At then end you will also loose your job if you do not put the arrogance aside as well. Have a great team that is leaving the company. Ask why ?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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