Gilt Groupe

www.gilt.com
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Gilt Groupe Reviews

Updated 4 March 2015
Updated 4 March 2015
88 Reviews
3.3
88 Reviews
Rating Trends

Recommend to a friend
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Michelle Peluso
27 Ratings

Review Highlights

Pros
  • Awesome products on website with employee discount (in 8 reviews)

  • Exciting, fast-paced environment that fits both tech and fashion cultures (in 8 reviews)


Cons
  • Culture did not promote any work-life balance (in name only) which is fine if you're under 30 (in 8 reviews)

  • Office politics have become very catty and difficult to navigate (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Gilt was a great company to work for. Great management team, good pay, excellent benefits. Lots of growth and opportunit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Shepherdsville, KY (US)
    Former Employee - Anonymous Employee in Shepherdsville, KY (US)

    I worked at Gilt Groupe

    Pros

    I loved going to work everyday. Great people to work with. The benefits were great. They do lots of fun events and extras throughout the year for all the employees. A great place to work.

    Cons

    Things are always changing. It is a young company with lots of growth. With that comes change. Change is not bad but can be challenging.

    Advice to ManagementAdvice

    Don't ever forget the importance of the smaller people. All rolls with in a business are important. You cannot be successful without the small people. Treat them well. If you do they will do well for the company.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    It was alright, although they had good ideas about how to keep employees happy, they had trouble applying these ideas.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Gilt Groupe as a contractor (less than a year)

    Pros

    Good staff, friendly environment, helpful to begin,

    Cons

    Stressful, not a great structure, they didn't keep you well informed, lack of training

    Doesn't Recommend
    Neutral Outlook
  3. 1 person found this helpful  

    Internship Program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in New York, NY (US)
    Former Employee - Intern in New York, NY (US)

    I worked at Gilt Groupe

    Pros

    Really in-depth program where you get to learn about every department of the company, office culture is very young and there is a lot of collaboration between teams, all higher-ups are very welcoming and approachable (the ceo sits in a cubicle just like the rest of us and is always available to schedule meetings with or grab coffee with)

    Cons

    no compensation for interns, there is a lot of room for independence which can be both a pro and a con -- depends on your levels of independence

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Innovative and collaborative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in New York, NY (US)
    Former Employee - Senior Manager in New York, NY (US)

    I worked at Gilt Groupe

    Pros

    fast paced environment. Lots of social activities and opportunities to have fun. Great product

    Cons

    turnover is high and there is not a lot of transparency with managment

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in New York, NY (US)
    Former Employee - Anonymous in New York, NY (US)

    I worked at Gilt Groupe

    Pros

    Innovative, cares about culture, talented people, constantly learning, and employee discount

    Cons

    Still growing and can work on internal processes

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 5 people found this helpful  

    Will give you thick skin and prepare you for better opportunities to come.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development in New York, NY (US)
    Current Employee - Business Development in New York, NY (US)

    I have been working at Gilt Groupe full-time (more than 3 years)

    Pros

    You will meet cool people and make good friends. Go out drinking after work and enjoy a well stocked pantry. Sporadic but fun activities for employees and a good place to learn. It is interesting to see and learn the behind the scenes of a .com and the bi-weekly meetings are fantastic to understand the health of the business. A nice office (which is great to bring people to) and you have the ability to work from home (if you have an understanding manager). There is no vacation policy (although the majority of people don't actually have time to travel) and you get a decent employee discount (not on high-end designers). Finally, this place provides you with a good launching pad to work with both the best of them and worst of them in order to prepare you for other opportunities.

    Cons

    If you notice the positive reviews are from employees who work in the distribution centers or tech. They have completely different types of management. The majority of the teams have managers that aren't qualified to manage and lead other people (hence the high turn-over within many teams). You will get more work accomplished if the people who need to do your work like you on a personal level. Management pushes you to close deals but don't provide you with the support needed to accomplish those goals and the other teams fight you on everything instead of working towards a common goal. You have people in position of directors that have no experience within the particular field they oversee and do a great job of faking it and taking credit for other people's work. The executives are so swamped that they don't seem to understand the issues within certain teams and are ok with just the status quo. The growth development is just not there.... people get promoted based on their relationship with the head of the department and their exterior presence... promotions have not been merit based which is sad because there are people that have been there for years and have done great things but drew the short straw with management thus they remained stuck.

    Advice to ManagementAdvice

    Involve your team members in decisions that will impact the team, especially if it will impact the team members that will be forced to carry out those decisions. Please hire people who actually care about the growth of the people who report to them and who don't just care about their personal development or fake a happy attitude to please the executives. Put in place measures within the HR team so that when employees express their concerns action is taken - there is a bad habit of HR speaking with many people to get a grasp of what's going on with certain departments but sadly nothing is ever done to fix the situation - the bandaid method does not work here when money is at stake. More importantly put people in HR who belong there and who actually hear what the employees are saying and are not dictating a response back from a manual they were forced to memorize. If you see that more than 2 members have resigned from a team, take a deep look at the core issues instead of replacing the bodies... because the issue is from the management team. There is also a huge divide in salary - there are people who make more simply because of a graduate degree that haven't necessarily contributed to the bottom line and you have people who have put in their blood, sweat and tears and do not make industry average. The areas of the organization that needs transparency, democracy and better management are Marketing, Business Development and Merchandising... these teams have had the best talent and have not done enough to retain them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Cool place to work, will learn a lot, sadly wrong management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development in New York, NY (US)
    Former Employee - Business Development in New York, NY (US)

    I worked at Gilt Groupe full-time (more than a year)

    Pros

    Gilt has it going for itself that it was the first in the market in the flash-space. One of the good benefits is the employee discount although its restricted from the really really good stuff. Nice office, Apple computers/laptops and nicely stocked kitchen. You will meet nice people that will likely become great friends for years to come. Your experience will vary drastically based on the department you are in - by far tech, customer service and distribution are the teams with the most solid leadership and good structure.

    Cons

    While this organization has the opportunity to increase revenue, traffic and optimize on it's notoriety they will be hindered by putting in place management that lacks direction, compassion, respect and expertise in their field of management. There are various teams within the org that have the most turmoil (creative, biz dev), which you can see based on the turnover in the last 12 months. The organization does not do enough to retain strong talent who have developed and closed business for the company. They allow people to be placed in director or above positions that have no business managing people. Unfortunately, some team leaders do not foster a trustworthy or positive work environment instead they fuel gossip and do not tackle situations head on (and/or relay their own message in order to push their agenda). I've never worked at a place where a manager would be ok with not having his/her employees getting along. They continue to retain managers who have lost more than one employee in their tenure yet no one seems to be looking at the reasons why and instead they rush to fill the position with yet again an incorrect body. More importantly they seem to put people in management positions as placeholders because they look good just sitting there or because they have a friendship with the head of the department.

    Advice to ManagementAdvice

    If you want to increase moral and decrease turn over please take the opportunity to listen to the employees who have voiced concerns about the work environment and management in the past. The problem is also that employees don't feel like they can't trust HR because they don't seem to bring resolutions to reocurring issues. There has been growing resentment with many employees feeling that they don't make enough or at least comparable to other team members in similar roles. Many teams have lost 2 or more employees in the last year which should be a red flag however the managers in place are unfazed because they have established a strong enough relationship with the head of the team in order to continue getting by; by just doing the bare minimum. Please take the time to truly listen to the concerns of the members within each team because then you will truly weed out the people who aren't positively affecting the growth of the business. Promotions should be merit based and not friendship based.

    Doesn't Recommend
    Negative Outlook
  9.  

    Great Place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gilt Groupe

    Pros

    Alot of fun people, and acitivties to bond employees. The company has this amazing party every year for Halloween and they go all out for it.

    Cons

    Very fast paced and some times they should stop and take a minute to think a plan through

    Advice to ManagementAdvice

    Keep doing what you are doing.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    You get what you pay for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY (US)
    Former Employee - Anonymous Employee in New York, NY (US)

    I worked at Gilt Groupe full-time (more than a year)

    Pros

    Flexible work hours, vacation policy, and jobs are not very difficult or demanding.

    Cons

    Extremely high turn over, inexperienced managers and employees, very disorganized and unprofessional work environment. Very cheap with their resources and employees.

    Advice to ManagementAdvice

    Invest in experienced work force and value your current employees. Also, pick managers with experience in the area they need to be supervising.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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