Guitar Center

www.guitarcenter.com

Guitar Center Reviews

Updated 29 January 2015
Updated 29 January 2015
386 Reviews
2.9
386 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Guitar Center CEO Darrell Webb
Darrell Webb
11 Ratings

Review Highlights

Pros
  • Great discounts on gear, awesome connections to be made, and a new focus on the employee (in 33 reviews)

  • Above all, the employee discount; especially when you can start getting things off of GAIN (in 41 reviews)


Cons
  • It's minimum wage DRAWED against your commission(Fading) (in 29 reviews)

  • Very high turnover rate for salesmen and constant micro-managing by upper management (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Product Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Coordinator in Westlake Village, CA (US)
    Current Employee - Product Coordinator in Westlake Village, CA (US)

    I have been working at Guitar Center

    Pros

    I work with some of the most talented people in the industry.

    Cons

    poor communication company wide
    excessive time taken to make time sensitive decisions.
    material deadline dates are more times than not pushed or excessively late

    Advice to ManagementAdvice

    I would like upper management to recognize work performance and compensate accordingly. The company is way too top heavy in regard to the more than comfortable wages - even decent wages remain out of reach for those of us who actually work and make things happen. I really think the company needs to take a serious look at increasing wages to equalize the increased cost of living for everyone.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    Okay for some, terrible for others.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ProAudio Sales in Salt Lake City, UT (US)
    Former Employee - ProAudio Sales in Salt Lake City, UT (US)

    I worked at Guitar Center full-time (more than 3 years)

    Pros

    Laid back environment, decent co-workers, and a company that has a well established history with vendors. It will be around for a while and you will always get a check. It is a job that really has potential for those who really want to be in the industry.

    Cons

    Pay is not great starting out. Depending on the location your pay will change (it is a commissionable job after all.) It really doesn't have a lot of prestige, so if excelling in the business world and making it to middle management or above is where you want to be, then there is no real fast track to that end.

    Advice to ManagementAdvice

    Remember that when you hire people who don't know what they're doing, your customer base will be as temporary as your sales staff. Companies that bring in solid minds in the audio/music world will succeed because they will be respected.

    Doesn't Recommend
    Positive Outlook
  3.  

    A good place to work, but has so much unrealized potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Guitar Center full-time (more than 3 years)

    Pros

    Amazing employee discount on gear.

    Cons

    Short-sighted and dishonest upper management

    Recommends
    Neutral Outlook
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  5.  

    Great part-time job for a musician in their early 20s, not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chattanooga, TN (US)
    Current Employee - Sales Associate in Chattanooga, TN (US)

    I have been working at Guitar Center part-time (less than a year)

    Pros

    - Awesome people, both co-workers and customers (for the most part)
    - Flexible work hours
    - Discounts on gear
    - Freebies that add up (ex. tons of amazing free software for pro audio sales associates)

    Cons

    - Management is stressed
    - Gear could be in better shape
    - Smaller stores don't have as great of a selection

    Advice to ManagementAdvice

    Respect your employees, raise wages to a living standard

    Recommends
    Negative Outlook
  6.  

    Operations mgr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Guitar Center full-time (more than 5 years)

    Pros

    Great people to be around, okay pay, fun environment, and plenty of opportunity to move up.

    Cons

    Many changes in processes makes things seem unprofessional.

    Advice to ManagementAdvice

    Get a solid plan and execute it, properly.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Frequent changes - no consistency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Guitar Center full-time (more than 5 years)

    Pros

    Working in the music instruments industry, casual environment, good managers.

    Cons

    Frequent changes in leadership and direction. New executives have no clue about challenges unique to the industry and run it like a clothing retailer. Unrealistic performance expectations.

    Advice to ManagementAdvice

    Learn the biz and adapt prior experience before trying to be a revolutionary.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    GC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Repair Tech in South Portland, ME (US)
    Current Employee - Repair Tech in South Portland, ME (US)

    I have been working at Guitar Center

    Pros

    Good place to gain experience, fun work, good environment

    Cons

    Leadership tended to change a lot, high turnover with sales staff, pay is not enough for skilled labor

    Advice to ManagementAdvice

    Pay more and turnover wont be so bad. Fire bad employees rather than dealing with them.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Guitar Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Guitar Center

    Pros

    Good for young people to work in.

    Cons

    Unless you are willing to relocate upper management positions are hard to attain.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Its a good company for a single musician, not a good job to support a family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Dallas, TX (US)
    Current Employee - Assistant Manager in Dallas, TX (US)

    I have been working at Guitar Center full-time (more than 3 years)

    Pros

    The best reason to work here is the discount, hands down the best discount I have ever had at a retail job

    Cons

    The hours are the worst part, it's retail so be prepared to work retail hours. That and if you don't meet sales goals you are only getting paid $9 and hour

    Advice to ManagementAdvice

    Pick a commission structure and stick with it! The pilot changes every 6-8 months.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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