H&M

  www.hm.com
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H&M Reviews

Updated Jul 22, 2014
All Employees Current Employees Only

3.3 541 reviews

85% Approve of the CEO

H&M Managing Director & CEO Karl-Johan Persson

Karl-Johan Persson

(229 ratings)

68% of employees recommend this company to a friend

Review Highlights

Pros
  • H&M was willing to work with my school schedule and kept it consistent for the most part(in 58 reviews)

  • Great Benefits; Pay; Fun Co-workers; Discounts;Fast pace(in 36 reviews)


Cons
  • did not enjoy my environment overall and was very sad because I love H&M(in 53 reviews)

  • It is a fast paced environment which means long hours on your feet(in 20 reviews)

541 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great pay

    Sales Associate (Former Employee) Costa Mesa, CA (US)

    ProsGreat pay. alwasy something to do at work, never bored. You have the opportunity to gain multiple skill sets relevent to other industries outside of retail

    ConsDon't talk to other employees too much. could have better communication. I went to work one day and then said or sorry you are laid off. It was very embarrassing.

    Advice to Senior ManagementBetter Communication

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Really fun and exciting

    Floor Manager (Current Employee) Miami, FL (US)

    ProsGreat Work environment and excellent staff

    ConsPay is very basic and does not provide benefits

    Advice to Senior ManagementRaise pay

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Loved It

    Anonymous Employee (Former Employee)

    ProsThe Best company I've ever worked for promotes from within and there arealways opportunities for advancement

    Consmanagers aren't always on the same page with one another

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    jkhkj

    Anonymous Employee (Current Employee)

    Prosmoney, people, stable, reliabe, growth

    Conshardwork, long hours, crazy ppl, pay, location

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    I loved it!

    Sales Advisor (Former Employee) Geneva, IL (US)

    ProsThe family atmosphere, first dibs on cool clothes, the 25% was awesome! We would get free food when we met goal.

    ConsThe long hours. The 1-10 shift is the devil lol. Sometimes we didn't have a store manager but when we did they were super strict and didn't make work easy. Also I think we should have had a 5 min grace period before we clock in. Because sometimes the managers could do it but the regular sales advisors couldn't. And they will doc you for being 1 min late. If they want to. It depends on the sup that day.

    Advice to Senior ManagementChange the attendance policy or make a grace period. That's Why H&M turnover rate is so high because on attendance.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Enjoyable

    Sales Associate (Former Employee) Chicago, IL (US)

    ProsMany opportunities are available, and you get to meet a variety of people with vibrant personalities. Also: employee discounts!

    ConsNot AS flexible a schedule as I needed, and I had to miss out on a lot of things in university that could have benefited me. I had to put work first - have to pay the bills somehow.

    Advice to Senior ManagementPlease, be more flexible with scheduling!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    H&M is everything a college student looks for in a job!

    Part-time Sales Advisor (Current Employee) Tempe, AZ (US)

    ProsH&M pay is more than reasonable for what it is. H&M more than a job, it seemed like a family. They value every single one of their employees and they want you to succeed with them. You get many opportunities to grow with them. Most store managers started as part time sales advisors. How crazy is that?

    ConsCustomers can sometimes be very demanding of you and it may be overwhelming when trying to accomplish one of the many fun tasks management has assigned for you.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    cool job

    Sales Associate (Current Employee) New York, NY (US)

    Prosfriends i made were cool, checks were good

    Consnot enough people on the clock workload gets heavy

    Advice to Senior Managementhire more people !

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Good place to Grow and Save money!!

    Part-time Sales Advisor (Current Employee) Washington, DC (US)

    ProsI've been doing retail for a minute now.So far so good.I think that working at H&m gives you room to grow.They also start you off with great pay. Co-workers are nice.They have great benefits as well.

    ConsBeing a new employee, training can sometimes be a little crucial. There are people who are just rude and don't know how to talk to people..

    Advice to Senior ManagementThey need to be a little mindful of how they approach people ,Be a little more uplifting.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    good

    Administrative and Sales (Current Employee) Coventry, England (UK)

    ProsFriendly people
    good progression
    development of skills as you are expected to carry out wide range of duties

    Conspoor communication between department managers and staff i.e. they change the rotas without telling you
    bonus seems unattainable
    very understaffed which means you are doing the job of 3/4 people
    very often you find yourself staying past closing time as the store is not tidy -HIRE MORE STAFF

    Advice to Senior ManagementTry and communicate with staff more effectively
    spend more time on the shop floor

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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