H&M

www.hm.com
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H&M Reviews

Updated 3 March 2015
Updated 3 March 2015
727 Reviews
3.5
727 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
307 Ratings

Review Highlights

Pros
  • H&M is very flexible and only really requires you to have your weekends open (in 68 reviews)

  • Great Benefits; Pay; Fun Co-workers; Discounts;Fast pace (in 43 reviews)


Cons
  • You get bored of it when you've learned everything there is to know about H&M (in 62 reviews)

  • Its retail, work life balance is okay, flexibility for vacation is quite good though (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Merchandiser in Melbourne
    Current Contractor - Merchandiser in Melbourne

    I have been working at H&M as a contractor (less than a year)

    Pros

    It is quite good company with a friendly team and so many benefits like free fruit and drinks.

    Cons

    The job need u to work very quickly and have to wake up so early that means you don't have much time in the morning

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Interesting insight to international retailing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Advisor in Sydney
    Current Employee - Sales Advisor in Sydney

    I have been working at H&M full-time (less than a year)

    Pros

    Relatively easy work
    People are amazing to work with
    Stylish products
    Personal growth is slow at first but has been known to be faster than other retailers
    Diverse range of customers are being handled
    Challenging at times but satisfying

    I think the biggest pro of working at H&M would most definitely be the people you get to meet and work with, such inspirational management and focused team members of course there are those who lack focus but on the whole they future of the store is looking very bright and I can't wait to see how H&M will change retailing and shopping in Sydney.

    Cons

    Pay Rates for junior staff
    Lack of professionalism from management
    Poor attitude to staff turnover
    Serious misjudgement of various situations
    Lack of organisation / too many people doing the job of one person

    The main problem with H&M is the disregard of professionalism within both the sales floor and behind the scenes. When a company reinforces "Cup of credibility" and yet allows it's staff (both management and sales advisors) to act in a way that such "credibility" could be lost so easily, that's when people start to thing "oh yes this place isn't somewhere to be taken seriously" there's a difference between creating a fun environment and a unprofessional environment.

    Advice to ManagementAdvice

    There's a line that management has to draw between being being professional and being "friends"

    Treat your staff with a little more gratitude, essentially "bribing" your staff with assorted side benefits then telling them they should be grateful that they received such benefits does not do wonders for the image you're trying to convey to your own employees.

    Acknowledge your staff and the reasons as to why they're leaving, you'd get a greater insight on what you're doing wrong to make so many people leave. Value and reward your staff based on their achievements not their age.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Supervisor in Paramus, NJ (US)
    Current Employee - Department Supervisor in Paramus, NJ (US)

    I have been working at H&M part-time (more than 3 years)

    Pros

    The salary, the work environment, and the people that work within the company.

    Cons

    No cons at the moment

    Advice to ManagementAdvice

    Upper management is doing a great job !!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Company to work for and grow with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M

    Pros

    Great people, clothes and all around good time.

    Cons

    Too broad of a scope, i wanna be able to grow and learn.

    Advice to ManagementAdvice

    Learn your people and grow as such. stay in touch and love too much.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    I love H&M :)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Advisor
    Current Employee - Sales Advisor

    I have been working at H&M full-time (more than a year)

    Pros

    Great people, great benefits, lots of opportunities

    Cons

    I have no complaints! H&M is great.

    Recommends
    Positive Outlook
  7.  

    I really like working here, a great environment

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M

    Pros

    Nice Co-worker, great fashion and good discount

    Cons

    At some stores it can be very busy and tiring

  8.  

    Best company ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Advisor - Full Time in London, England (UK)
    Current Employee - Sales Advisor - Full Time in London, England (UK)

    I have been working at H&M full-time (more than a year)

    Pros

    The ambiance is very good; ; the poeple are very open minded and the possibility to grow up in the company are very interesting.
    If u work hard you get what you want

    Cons

    The sale periods are very exciting but the team are always positive.
    The company propose training within the daily work to get your promotion

    Advice to ManagementAdvice

    The management are very cool and very approcheable; you can talk with them if you want.
    They need to stay like they are, they représente h&m value very good

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Dallas, TX (US)
    Current Employee - Sales Associate in Dallas, TX (US)

    I have been working at H&M

    Pros

    Always something to do, great coworkers, flexible with schedule.

    Cons

    Sometimes under staffed, customers are rude

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    I personally love working here, they're very professional, they are very helpful, and there's always room for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-time Sales Advisor in Jacksonville, FL (US)
    Current Employee - Part-time Sales Advisor in Jacksonville, FL (US)

    I have been working at H&M part-time (less than a year)

    Pros

    The benefits, co worker's are awesome and friendly, good pay

    Cons

    honestly there are no cons that I can think of.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Sales Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-time Sales Advisor in Boston, MA (US)
    Current Employee - Part-time Sales Advisor in Boston, MA (US)

    I have been working at H&M part-time (less than a year)

    Pros

    Great benefits, Great pay, Never a dull day at work, Have guest designer sometimes which is very fun and make work very interesting.

    Cons

    Customers can be rude at times. Have to try not to spend all of your checks at work. Cleaning sale sections can be such a hassle. Store is usually a complete mess after customers shop

    Recommends
    Positive Outlook
    Approves of CEO

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