H&M

www.hm.com

H&M Reviews

Updated 30 January 2015
Updated 30 January 2015
691 Reviews
3.5
691 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
289 Ratings

Review Highlights

Pros
  • H&M is very flexible and only really requires you to have your weekends open (in 68 reviews)

  • Great Benefits; Pay; Fun Co-workers; Discounts;Fast pace (in 43 reviews)


Cons
  • You get bored of it when you've learned everything there is to know about H&M (in 62 reviews)

  • Its retail, work life balance is okay, flexibility for vacation is quite good though (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M part-time (more than 3 years)

    Pros

    Fast paced, cool culture, coworkers who have experience are very willing to train and help you. Reasonable discount. Flexible holidays.

    Cons

    Opportunity to grow is difficult - empty promises, a lot of waiting.

    Neutral Outlook
    No opinion of CEO
  2.  

    this company is pretty chill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M

    Pros

    this job is pretty alright.

    Cons

    the corporation is so huge i doubt they cant afford to pay me more?

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Okay for now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-time Sales Advisor in Los Angeles, CA (US)
    Current Employee - Part-time Sales Advisor in Los Angeles, CA (US)

    I have been working at H&M part-time (more than a year)

    Pros

    -We get paid decently compared to other retail locations
    -Work if fairly simple
    -We can show tattoos/piercings
    -No uniform
    -Good job for students

    Cons

    -They have unrealistic goals for the employees. I understand we have to handle business in a timely manner and should be multi tasking in order to do what we need to do, but sometimes I feel like the times they give us to do this are unrealistic.
    -This doesn't apply to all locations because my old location had a really good hands on managerial team, this new location I am at have a few managers whom lack basic managerial skills.
    -HOURS!!!! really skimpy hours as a part timer, especially during the beginning of the year.
    -Met many people whom worked with the company for many years (3,4 + years) and are barely making more than me (part timer 1.5 years)
    -Growth in the company is not just about work ethics, but more so about who you are close to.
    -Claims to be a company where EVERYONE no mater what position helps if needed, that is false, especially with the district team.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Lots of ups and downs, great company to work in if it wasn't for the favoritism

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in McLean, VA (US)
    Former Employee - Store Manager in McLean, VA (US)

    I worked at H&M full-time (more than 5 years)

    Pros

    They have a lot of good benefits

    Cons

    There is a lot of favoritism within the company

    Advice to ManagementAdvice

    If someone is not strong in something, help coach and develop them instead of coaching down or out.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Management fell through during expansion and remodel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part-time Sales Advisor in Boston, MA (US)
    Former Employee - Part-time Sales Advisor in Boston, MA (US)

    I worked at H&M part-time (more than a year)

    Pros

    Great team, multiple skills learned at once, decent pay for a college job, fashion skills learned

    Cons

    Not a lot of room for growth, disorganization during expansion and remodel, management needs more training

    Advice to ManagementAdvice

    Please keep an eye on the management teams when switching managers around throughout districts.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Seasonal employees are kind of disposable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Las Vegas, NV (US)
    Former Employee - Sales Associate in Las Vegas, NV (US)

    I worked at H&M

    Pros

    Decent work environment
    Relatively competitive pay

    Cons

    All that stuff about career development, caring about people, and promoting from within sounds great but it's only for permanent employees and mostly for full time employees. And there are really precious few full time positions available. So they care about 30% of their employees in an impressive manner. The rest can suck it.

    Advice to ManagementAdvice

    Develop individuals in line with the company philosophy.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Fast paced, good environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&M

    Pros

    Fun environment if you work at a department that knows how to get stuff done while having a good time.

    Cons

    Extremely busy, a lot of cleaning and tasking involved and not everyone is motivated to work to keep up with the pace.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    H&M Sales Advisor in Orland Park

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-time Sales Advisor in Orland Park, IL (US)
    Current Employee - Part-time Sales Advisor in Orland Park, IL (US)

    I have been working at H&M part-time (more than 3 years)

    Pros

    Smaller store with high traffic. Very family oriented store culture. The store is very shopable and advisors are fast and effective. Management has been pretty decent and has had open communication. Very face paced and a good way to experience all aspects of retail.

    Cons

    Management changes often, customers are very rude, the store is old and needs a rebuild. Negative feedback from higher management, without cooperation from higher management to correct things.

    Advice to ManagementAdvice

    Please listen more to store management when it comes to problems with the store. We shouldn't have the floorboards coming up off the ground and have to duct tape them down.

    Recommends
    Neutral Outlook
  10.  

    Room to grow and learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M full-time

    Pros

    Brilliant discount, if you actually work and do your job then there are lots of opportunities to progress. Great atmosphere.

    Cons

    Low hours and changes at short notice.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great culture but management needs more training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Chicago, IL (US)
    Current Employee - Customer Service Representative in Chicago, IL (US)

    I have been working at H&M

    Pros

    Benefits, culture, discounts, and my co-workers

    Cons

    Management, leadership, management needs more training

    Recommends
    Neutral Outlook
    Approves of CEO

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