H&M Reviews

Updated 27 August 2014
Updated 27 August 2014
568 Reviews

3.4
568 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
240 Ratings

Review Highlights

Pros
  • H&M was willing to work with my school schedule and kept it consistent for the most part (in 58 reviews)

  • Great Benefits; Pay; Fun Co-workers; Discounts;Fast pace (in 37 reviews)


Cons
  • did not enjoy my environment overall and was very sad because I love H&M (in 53 reviews)

  • It is a fast paced environment which means long hours on your feet (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Amazing Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Merchandiser  in  West Nyack, NY (US)
    Former Employee - Visual Merchandiser in West Nyack, NY (US)

    I worked at H&M full-time for less than a year

    Pros

    It has great pay, great culture and great benefits and no hierarchy. oh! and you are allowed to wear the brand with your own twist. flexible dress code.

    Cons

    It's hard to get in through an online application.

    Advice to ManagementAdvice

    Everyone has great spirit

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    One of the best places to achieve a retail career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY (US)
    Current Employee - Anonymous Employee in New York, NY (US)

    I have been working at H&M part-time for more than a year

    Pros

    H&M is a great place to have a career in, more so directed to the company as a whole. Although I never needed their support, H&M does have a union and they make sure you understand your rights. Honestly I have been here for more then a year and never needed them but its a great benefit. They have a great discount for there fair priced clothing. Growth in the company is fair and definitely doable. I got offered fulltime the first month and they offer it to anyone they see has potential. Although a student, I definitely will hold on to H&M as a backup job. H&M is very flexible and only really requires you to have your weekends open. Your allowed to request days of as long as you have a notice. You can easily transfer because H&M is everywhere! so if you love to travel its great . If you love retail this is the place for you!

    Cons

    H&M's technology is not all that great, the register technology could be better. H&M usually does not schedule enough staff and its the reasons the lines are extremely long with angry customers. Although I will not take back the fact that there is a lot of space to grow, like any other company favoritism does exist. I do not believe that an outside store manager who did not originally start of with H&M can run a store effectively. I do not believe it is effective that you bring your old employees inside a company without going by the books. Other then that I do believe H&M is a great company to work for.

    Recommends
    No opinion of CEO
  3.  

    Great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Costa Mesa, CA (US)
    Former Employee - Sales Associate in Costa Mesa, CA (US)

    I worked at H&M part-time for less than a year

    Pros

    Great pay. alwasy something to do at work, never bored. You have the opportunity to gain multiple skill sets relevent to other industries outside of retail

    Cons

    Don't talk to other employees too much. could have better communication. I went to work one day and then said or sorry you are laid off. It was very embarrassing.

    Advice to ManagementAdvice

    Better Communication

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Really fun and exciting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Manager  in  Miami, FL (US)
    Current Employee - Floor Manager in Miami, FL (US)

    I have been working at H&M part-time for more than a year

    Pros

    Great Work environment and excellent staff

    Cons

    Pay is very basic and does not provide benefits

    Advice to ManagementAdvice

    Raise pay

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    jkhkj

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M

    Pros

    money, people, stable, reliabe, growth

    Cons

    hardwork, long hours, crazy ppl, pay, location

  7.  

    I loved it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Advisor  in  Geneva, IL (US)
    Former Employee - Sales Advisor in Geneva, IL (US)

    I worked at H&M part-time for more than a year

    Pros

    The family atmosphere, first dibs on cool clothes, the 25% was awesome! We would get free food when we met goal.

    Cons

    The long hours. The 1-10 shift is the devil lol. Sometimes we didn't have a store manager but when we did they were super strict and didn't make work easy. Also I think we should have had a 5 min grace period before we clock in. Because sometimes the managers could do it but the regular sales advisors couldn't. And they will doc you for being 1 min late. If they want to. It depends on the sup that day.

    Advice to ManagementAdvice

    Change the attendance policy or make a grace period. That's Why H&M turnover rate is so high because on attendance.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Loved It

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&M part-time for more than a year

    Pros

    The Best company I've ever worked for promotes from within and there arealways opportunities for advancement

    Cons

    managers aren't always on the same page with one another

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Chicago, IL (US)
    Former Employee - Sales Associate in Chicago, IL (US)

    I worked at H&M full-time for more than a year

    Pros

    Many opportunities are available, and you get to meet a variety of people with vibrant personalities. Also: employee discounts!

    Cons

    Not AS flexible a schedule as I needed, and I had to miss out on a lot of things in university that could have benefited me. I had to put work first - have to pay the bills somehow.

    Advice to ManagementAdvice

    Please, be more flexible with scheduling!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    H&M is everything a college student looks for in a job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-time Sales Advisor  in  Tempe, AZ (US)
    Current Employee - Part-time Sales Advisor in Tempe, AZ (US)

    I have been working at H&M part-time for more than 3 years

    Pros

    H&M pay is more than reasonable for what it is. H&M more than a job, it seemed like a family. They value every single one of their employees and they want you to succeed with them. You get many opportunities to grow with them. Most store managers started as part time sales advisors. How crazy is that?

    Cons

    Customers can sometimes be very demanding of you and it may be overwhelming when trying to accomplish one of the many fun tasks management has assigned for you.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    cool job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  New York, NY (US)
    Current Employee - Sales Associate in New York, NY (US)

    I have been working at H&M part-time for less than a year

    Pros

    friends i made were cool, checks were good

    Cons

    not enough people on the clock workload gets heavy

    Advice to ManagementAdvice

    hire more people !

    Recommends
    Positive Outlook
    No opinion of CEO

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