H&M

  www.hm.com
  www.hm.com

H&M Reviews

Updated 18 November 2014
Updated 18 November 2014
638 Reviews
3.4
638 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
264 Ratings

Review Highlights

Pros
  • H&M is very flexible and only really requires you to have your weekends open (in 65 reviews)

  • Great Benefits; Pay; Fun Co-workers; Discounts;Fast pace (in 42 reviews)


Cons
  • Trying to Run a H&M the size of 1/2 a Macy's on the budgeted hours of a Journeys shoe store (in 57 reviews)

  • Poor work life balance (never a set or consistent schedule) (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    One of the best retail place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Advisor in Wayne, NJ (US)
    Current Employee - Sales Advisor in Wayne, NJ (US)

    I have been working at H&M part-time (less than an year)

    Pros

    salary, hours, work life balance, co workers

    Cons

    fast paced, very hectic on the weekends

    Advice to ManagementAdvice

    keep doing what you are doing

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Visual Merchandiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&M full-time (more than 3 years)

    Pros

    Great employees, company discounts, matching 401K, great healthcare benefits, vacation, great clothes, teamwork, relocation options, learn other job roles and skills

    Cons

    The top management refocussed the company's culture from happy employees making great sales and engaging customers to simply maximizing sales, communication, High employee turnover

    Advice to ManagementAdvice

    Refocus your attention to listening to the concerns of employees in addition to maximizing revenue.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Seasonal sales advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Advisor in Auburn Hills, MI (US)
    Current Employee - Sales Advisor in Auburn Hills, MI (US)

    I have been working at H&M part-time (less than an year)

    Pros

    Everyone works at an even level including management. Can easily snatch up open shifts and extra hours if wanted. Recognition for good work.

    Cons

    Scheduled normally for 15/ week for someone with open availability, but asked to come early or stay longer with short notice

    Advice to ManagementAdvice

    . A more solid filled out schedule instead of asking a couple hours in advance to fill shifts would be nice.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Fast, rewarding, stressful, ever evolving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at H&M full-time (more than 8 years)

    Pros

    Upward movement in the company in an ever so fast expanding job. Lots to do and learn. Benefits are great

    Cons

    Really, really stressful. A lot to do with really low bodies to do them and even less time (hours)

    Advice to ManagementAdvice

    Show appreciation to and award staff, they are the backbone and not shown gratefulness often.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    H&M was a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&M

    Pros

    There are areas to grow within the company.

    Cons

    It's different at every store, but closing down for the night can be extremely difficult because there usually aren't enough staff members to make it successful

    Recommends
    No opinion of CEO
  7. 2 people found this helpful  

    Department Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Supervisor in Las Vegas, NV (US)
    Current Employee - Department Supervisor in Las Vegas, NV (US)

    I have been working at H&M full-time (more than 3 years)

    Pros

    Great Flexibility, amazing Sales Advisors, Benefits can't be beat.

    Cons

    Alot of times we(management) and district don't celebrate our success all we focus on are our failures and opportunities

    Advice to ManagementAdvice

    Really build up your team. We are super loyal but we like to know we are doing a good job

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Friendly, well organised, can be stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Advisor in Nottingham, England (UK)
    Current Employee - Sales Advisor in Nottingham, England (UK)

    I have been working at H&M part-time (less than an year)

    Pros

    Holiday allowance, 25% discount, special promotions e.g. 50% off two items during season change, incentive quarterly.

    Cons

    Can be quite stressful, especially if under staffed, very fast paced environment

    Recommends
    No opinion of CEO
  9.  

    Positive work experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M full-time (more than an year)

    Pros

    They have great base pay and if you are able to relocate the opportunities for moving up are there.

    Cons

    Very strict polices. Not a lot of chances to move up for workers unable to relocate.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Loved

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Orlando, FL (US)
    Former Employee - Retail Sales Associate in Orlando, FL (US)

    I worked at H&M full-time (more than an year)

    Pros

    Great pay, Awesome clothes

    Cons

    sometime the customers are rude

    Advice to ManagementAdvice

    n/a

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    Great pay i love it

    Current Employee - Sales Associate in New York, NY (US)
    Current Employee - Sales Associate in New York, NY (US)

    I have been working at H&M part-time (more than an year)

    Pros

    people are friendly, the pay was good. the coworkers are the reason why i enjoyed the job more

    Cons

    The customers were rude and demanding,

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