H&M

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Employee Reviews

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  1.  

    Best job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Dulles, VA (US)
    Current Employee - Sales Associate in Dulles, VA (US)

    I have been working at H&M part-time (less than a year)

    Pros

    I love the work, the people and the managers!
    25% employee discount not including the recycling project and valid at all h&m stores
    bonuses
    sooo many opportunites for advancement
    good hours
    great company

    Cons

    closing late (never later than midnight even suring holidays)
    customers are sometimes too much

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Only here because I need a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M

    Pros

    Discount, amazing coworkers, flexible hours because there are so many employees

    Cons

    Store manager, you won't get many hours if you are not contracted or apart of the management team because there are so many people

    Advice to ManagementAdvice

    Store manager doesn't know what she's doing. Whenever regional managers are in she just uses the sales advisors and department managers to talk about the logistics to them. She has mood swings- you never know what type of manager she will be, sometimes she's in a good mood but sometimes she's not. Extreme favoritism. She will be consistently be nice to you if the regionals are around or other management that are below her.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    F/T Sales Advisors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Advisor - Full Time in Sanford, FL (US)
    Former Employee - Sales Advisor - Full Time in Sanford, FL (US)

    I worked at H&M full-time (less than a year)

    Pros

    Great company to work for

    Cons

    at my particular location, management expected too much from the sales advisors

    Advice to ManagementAdvice

    n/a

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandiser in New York, NY (US)
    Current Employee - Visual Merchandiser in New York, NY (US)

    I have been working at H&M full-time (more than 5 years)

    Pros

    The people. The energy. The ownership

    Cons

    Work life balance. Communication lacking at times. Lack of logical decisions at times

    Advice to ManagementAdvice

    Work life balance needed

    Recommends
    Positive Outlook
  6.  

    Great for the just shut up and take it types

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent in Chicago, IL (US)
    Former Employee - Customer Service Agent in Chicago, IL (US)

    I worked at H&M

    Pros

    you wont have to do much work and if youre the type to value friendship over work than youll fit in perfectly

    Cons

    everything else from policies and procedures to management

    Advice to ManagementAdvice

    go back to managing stores and leave customer service to the pros

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Advisor in New York, NY (US)
    Current Employee - Part Time Sales Advisor in New York, NY (US)

    I have been working at H&M

    Pros

    Pay was good, discount was okay

    Cons

    Expect too much, managers think you are superman/woman.

    Advice to ManagementAdvice

    Need to be organized, stop favoritism, interact with employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Sales advidor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part-time Sales Advisor
    Former Employee - Part-time Sales Advisor

    I worked at H&M part-time (more than 3 years)

    Pros

    Pay is good
    Good benefits (if your fulltime)
    Everyone who was in my dept worked as a team

    Cons

    Management can be very be unprofessional
    Favoritism exists within the company
    Felt like high school all over again
    If you want to move up its based on if management either likes you or not
    Be prepared to work in every department
    Unrealistic tasks
    No positive feedback from management
    Customers majority of the time are rude

    Advice to ManagementAdvice

    Be more realistic and proffesional

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Not a great place to work.......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Washington, DC (US)
    Current Employee - Manager in Washington, DC (US)

    I have been working at H&M full-time (more than 5 years)

    Pros

    Benefits
    Sometimes Salary
    Hours
    routines
    training structure if it was followed...

    Cons

    Teamwork
    Professionalism
    Realistic and measureable expectations
    Training and Development
    Favoritism
    Out dated POS system

    Advice to ManagementAdvice

    Learn to listen more to the diversified and experience of the people u hire...otherwise don't hired them.. they know more of what is going on in a store than upper management who walks in every month.

    Doesn't Recommend
    Neutral Outlook
  10.  

    Unprepared for Business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&M

    Pros

    They are very eco concious , they give a fair discount, and their employee policies and break policies are fair.Em

    Cons

    Employees were truly stretched to their limit. I remember a day I had to take care of three departments. They had a vry hard time keeping staff because the management was unprofessional and intentionally hurtful.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Just a number and unappreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Merchandiser in Belfast, Northern Ireland (UK)
    Former Employee - Visual Merchandiser in Belfast, Northern Ireland (UK)

    I worked at H&M full-time (more than 3 years)

    Pros

    Very good for your CV.
    Working here will make you appreciate any of your next jobs.

    Cons

    Management only delegate, they never help.
    Left running the floor by yourself for a 9 hour shift, and expected to get everything done( delivery, stock placement, keep the floor tidy and give excellent customer service)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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