Hastings Entertainment

  www.gohastings.com
  www.gohastings.com
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Hastings Entertainment Reviews

Updated 29 September 2014
Updated 29 September 2014
235 Reviews
2.4
235 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Joel Weinshanker
2 Ratings

Review Highlights

Pros
  • The employee discount is fair especially on books, employees are great to work with (in 22 reviews)

  • Great co-workers, decent hours, fun enviroment (in 10 reviews)


Cons
  • Upper-management acts like they have never opened a business book in their life (in 35 reviews)

  • Upper Management expects the store to be perfect with little to no hours given to complete the projects (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Like the coworkers, not the management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hastings Entertainment

    Pros

    Met a lot of awesome people doing this job. Good close friends, and even some regular customers became friends.

    Cons

    Management keeps hours tight and gives a lot of work to do with high expectations. Nothing wrong with the work at all, nothing is hard to do, but when you're given a task that physically takes three hours to do and need it done in an hour, it gets stressful.

    Advice to ManagementAdvice

    Give stores more hours, regardless of the labor cost. Without enough hands, the store will end up terrible, and the business will shrivel. And if Hastings management is actually reading this..you should be able to tell this is a problem with how many stores are closing everywhere. Tell Marmaduke he doesn't need to pinch all the money he can out of it, try making the stores better and stop making the a pawn shop with broken used equipment and poor deals.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Inventory manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inventory Control Manager  in  Waxahachie, TX (US)
    Former Employee - Inventory Control Manager in Waxahachie, TX (US)

    I worked at Hastings Entertainment full-time for more than 8 years

    Pros

    Great schedule, work was easy if you trained properly and follow company policy. Liked most of my co-workers. Fun to work there.

    Cons

    Pay way too low. Don't get enough credit for the work you put in. Get over looked for positions that you know more about than the people hired for. Too much gossip that didn't get taken care of.

    Advice to ManagementAdvice

    Do let good employees just walk away because they can't relocate. I worked for Hastings for 8 years and got looked past for manager several times when I knew more than the store managers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Misguided upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Amarillo, TX (US)
    Former Employee - Anonymous Employee in Amarillo, TX (US)

    I worked at Hastings Entertainment full-time for more than 5 years

    Pros

    It was a team environment that worked well as long as everyone was on the same page. Upper management has an open door policy. It was a fun place to work.

    Cons

    I witnessed a LOT of good sellable product being thrown away. I also witnessed store managers spending a great deal of company money and losing their stores (Hastings lost 14 stores in one year!). Local newspaper articles attribute the store closings to the business climate. That may be true in some cases. I personally knew a couple of the managers whose stores were closed. They closed because of poor customer service and overspending.

    Advice to ManagementAdvice

    Hire store managers who care about customer service and get involved in their communities. This will bring customers back into the stores. Hire store managers that are problem solvers. They will take some of the problems away from upper management to keep their jobs and to keep their stores open. Hire store managers that are frugal. Allowing these frugal managers to buy their own products and supplies will keep store expenses to a minimum.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    A great environment to learn and develop your skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Proammer  in  Amarillo, TX (US)
    Current Employee - Proammer in Amarillo, TX (US)

    I have been working at Hastings Entertainment full-time for more than a year

    Pros

    Very friendly environment with a great culture for employee development. Laid back atmsophere.

    Cons

    Small office politics and limited growth opportunities

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great to shop at... not to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager In Training  in  Lawrence, KS (US)
    Former Employee - Store Manager In Training in Lawrence, KS (US)

    I worked at Hastings Entertainment full-time for less than a year

    Pros

    Properly laid out training plan for new hires. Wonderful work environment with the right staffing.

    Cons

    Pay rate is way too low for anyone not in management. MIT position is used more as a lackey than for it's actual position. Training plan mentioned before tends to lose focus from management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Good for part time, but there are no hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA  in  Boise, ID (US)
    Current Employee - CSA in Boise, ID (US)

    I have been working at Hastings Entertainment part-time for less than a year

    Pros

    Fun environment, mostly fast paced, get to see all the cool movies before anyone else.

    Cons

    No hours, pay is low, no opportunities for advancement, job/hours depends on magazine subscriptions per customer.

    Advice to ManagementAdvice

    Stop focusing on magazines. No one wants them because they're free to read online. Focus on how hard the employees are working to provide customer service, and a nice, clean environment for families.

    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    An easy job if your in school however hours are very limited and the job is repetitive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA  in  Spokane, WA (US)
    Current Employee - CSA in Spokane, WA (US)

    I have been working at Hastings Entertainment part-time for more than 3 years

    Pros

    Flexible work hours, the job is easy most work includes stocking product, helping customers find what they need and working cash register.

    Cons

    The pay is not enough to live off of. If not in school I wouldn't recommend this job for someone who is trying to pay rent. Management has been known to hire brain dead associates so you may have to often pick up the slack.

    Advice to ManagementAdvice

    Focus on customers interest more.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Family-owned company gone wrong.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Amarillo, TX (US)
    Former Employee - Anonymous Employee in Amarillo, TX (US)

    I worked at Hastings Entertainment full-time for more than 3 years

    Pros

    Great starter job, headquartered in a great small city, exciting product lines, good business model. Most of the people who work for Hastings are great people with good skills and ambition, and they make the work environment fun and exciting.

    Cons

    Inflexible to shifting consumer needs, poor compensation and benefits, senior management far too self-interested. Unfortunately, Hastings was very slow to adapt to rapid growth in online sales, and have lost a large portion of their market share due to the digitization of many product formats. Couple that with over zealous expansion, and greedy senior management officers, and the company was destined for disaster.

    Advice to ManagementAdvice

    Accept a pay cut and treat the people who do the bulk of the written in the company better.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great for a part time job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Video Manager  in  Sierra Vista, AZ (US)
    Former Employee - Video Manager in Sierra Vista, AZ (US)

    I worked at Hastings Entertainment full-time for less than a year

    Pros

    The employee discount is decent and it is nice to know exactly when movies/books/music/games are being released.

    Cons

    The pay was very minimal. I made $8.50 / hr as a department manager. Other department managers said they hardly ever received raises.

    Advice to ManagementAdvice

    Take care of your employees in order to have a lower turnover rate!

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    All Depends on Your Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Book Department Manager  in  Gillette, WY (US)
    Former Employee - Book Department Manager in Gillette, WY (US)

    I worked at Hastings Entertainment part-time for less than a year

    Pros

    Fairly relaxed atmosphere (when it comes to retail)
    Great Co-workers
    Employee Discount
    I had a great store manager and and MITs that made it a great place to work relationally

    Cons

    Experience will depend on who you work with
    Pay is not wonderful

    Advice to ManagementAdvice

    Take care of your employees. You would have less turnover, and actually save money if you paid your managers more.

    Recommends
    Neutral Outlook
    Approves of CEO

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