Hastings Entertainment

www.gohastings.com

Hastings Entertainment Reviews

Updated 20 January 2015
Updated 20 January 2015
249 Reviews
2.4
249 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Joel Weinshanker
7 Ratings

Review Highlights

Pros
  • The employee discount is fair especially on books, employees are great to work with (in 22 reviews)

  • They will teach you alot and the "Family" is fun to work with (in 10 reviews)


Cons
  • Upper-management acts like they have never opened a business book in their life (in 36 reviews)

  • Upper Management expects the store to be perfect with little to no hours given to complete the projects (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Horrible Pay for Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - MIT Manager In Training in Benton, AR (US)
    Former Employee - MIT Manager In Training in Benton, AR (US)

    I worked at Hastings Entertainment full-time (less than a year)

    Pros

    For me it was commute, very shirt drive from my home.

    Cons

    Long hours, open on major holidays, poor pay for management, old outdated systems. Upper management needs to follow through with actions and not just talk. Pay your people better and your get better quality employees.

    Advice to ManagementAdvice

    Upper management needs to follow through with actions and not just talk. Pay your people better and your get better quality employees and update the systems. DOS is extremely outdated, take the money that's lining your pockets and invest in people and systems.

    Disapproves of CEO
  2.  

    cafe manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hardback Cafe Manager in College Station, TX (US)
    Former Employee - Hardback Cafe Manager in College Station, TX (US)

    I worked at Hastings Entertainment full-time (more than a year)

    Pros

    it was a easy job, the hours were decent and I was always able to get time off

    Cons

    Getting approved vacation and training a person before you leave only to find out you trained your replacement and no longer had a job after vacation.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Very laid back for retail environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Waco, TX (US)
    Former Employee - Customer Service Associate in Waco, TX (US)

    I worked at Hastings Entertainment part-time (more than 3 years)

    Pros

    Great Discount on certain things
    Offers obtainable scholarships
    Flexible schedule

    Cons

    Expectations of corporate
    low pay
    have to work on holidays

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Loved the job. Fast paced and always exciting.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hastings Entertainment

    Pros

    A challenging but rewarding job.

    Cons

    Can be frustrating and very stressful depending on your coworkers/team.

    Advice to ManagementAdvice

    Make sure you strive to control everyone on your team in order to make sure they all work well together.

  6.  

    This is a wonderful place to shop, but I would not recommend working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hastings Entertainment part-time

    Pros

    There are some nice people that work here.

    Cons

    "Training" is an utter joke. Be prepared to be left at a register all by yourself.
    Disorganized management.
    Archaic computer system. Not too mention it is so confusing. This is coming from an IT major.
    The pay is embarrassingly low.
    They do DRUG TESTS in order for you to get a job here. That's right, you will need to adhere to a drug test just for minimum wage.
    They force you to sell magazines, and once you are written up for not selling them, they will fire you.
    There is no incentive for moving up within Hastings.

    Advice to ManagementAdvice

    Pay employees better. Stop stocking your stores with useless junk.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Worthless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Book Department Manager in Spokane, WA (US)
    Former Employee - Book Department Manager in Spokane, WA (US)

    I worked at Hastings Entertainment full-time (more than 3 years)

    Pros

    Fun people to hang out with and usually cool store management.

    Cons

    past the store level the 'management' is terrible. District Managers are worthless, but to be fair it's usually corporate level giving them a bunch of crap. Sales are down? gives us more hours to make them better. no more hours? Then leave us alone! We are selling DVDS, CDS, and BOOKS! OF COURSE BUSINESS IS DOWN. It's a dying business. A little more respect and love to your employees will go a long way.

    Advice to ManagementAdvice

    Try respecting your employees, paying them what they're worth, and don't fire people who have given you nothing but outstanding service for over 20 yeas. It's a real downer on your "lower" level employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Good job, terrible career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Counter Team Lead
    Current Employee - Front Counter Team Lead

    I have been working at Hastings Entertainment part-time (more than 3 years)

    Pros

    Very laid back as far as retail is concerned. My manager is the best part of the company and why oh turnover rates were so low.

    Cons

    Being a business major, it has been fascinating to watch. I learn a business practice one day, then see clear example of how Hastings is doing it wrong. Synapse is terrible and enforced way too hard. The company seems to be ran with absolutely no regard to the market it is operating in. Full time positions are nonexistent, and the computer system is older than I am. Updating the computers would be expensive, but well worth the investment. However, upper management seems oblivious to this as well. In the few years I've worked here, I've seen the company cycle through district managers like they were fry cooks at McDonald's and most the store in our district and surrounding districts close. Finally, the CEO is too involved in the day to day operations of the store on the rare occasion that he does visit. All in all, a good job, but by no means would I consider making this place the focus of my career.

    Advice to ManagementAdvice

    I honestly would not know where to begin.

    Recommends
    Negative Outlook
    Disapproves of CEO
  9.  

    This used to be a great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production (Press) in Denver, CO (US)
    Former Employee - Production (Press) in Denver, CO (US)

    I worked at Hastings Entertainment full-time (more than 5 years)

    Pros

    A paycheck and that is about it.

    Cons

    Lower pay than before, longer hours. No training and no room for advancement. The managers are all related to the owner so you will never move up beyond a supervisory role regardless how hard you work and how much time that you put in. The relatives are lazy and unwilling to help anyone but themselves.

    Advice to ManagementAdvice

    Take care of your employees. People fail to realize that the strength of a company is its employees and not the family members that are in charge of them.

    Doesn't Recommend
    Negative Outlook
  10.  

    If you like Amarillo, you'll have a job for life at Hastings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Category Manager in Amarillo, TX (US)
    Former Employee - Category Manager in Amarillo, TX (US)

    I worked at Hastings Entertainment full-time (more than a year)

    Pros

    I enjoyed the people I worked with, and the interaction with the vendors. Once I figured out what my job was, I was able to take pride in my accomplishments.

    Cons

    Upper Management is relentless in their desire to get more out of you, by any means necessary. Working early, staying late, and working weekends were common. There was turnover at the highest level last year, and I hear things have improved. Bottom line, if there was any training, and I mean ANY training for those coming in to that office, I might still be there today.

    Advice to ManagementAdvice

    Awesome training plan for those in the field, nothing for those in the SSC. Also, too many daily meetings, leaving you with not enough time to do your job.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    okay for a first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lifestyles Associate in Hobbs, NM (US)
    Former Employee - Lifestyles Associate in Hobbs, NM (US)

    I worked at Hastings Entertainment full-time (less than a year)

    Pros

    fun environment, great promotional shirts, midnight releases were lots of fun, great employee discount

    Cons

    low hours, pay is very low, was full time and they cut my hours even when I was the only employee

    Advice to ManagementAdvice

    keep up a good working environment in order to keep workers happy and wanting to stay at the company

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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