Hastings Entertainment

  www.gohastings.com
  www.gohastings.com

Hastings Entertainment Reviews

Updated 4 October 2014
Updated 4 October 2014
236 Reviews
2.5
236 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Joel Weinshanker
3 Ratings

Review Highlights

Pros
  • The employee discount is fair especially on books, employees are great to work with (in 22 reviews)

  • Great co-workers, decent hours, fun enviroment (in 10 reviews)


Cons
  • Upper-management acts like they have never opened a business book in their life (in 35 reviews)

  • Upper Management expects the store to be perfect with little to no hours given to complete the projects (in 12 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Misguided upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Amarillo, TX (US)
    Former Employee - Anonymous Employee in Amarillo, TX (US)

    I worked at Hastings Entertainment full-time (more than 5 years)

    Pros

    It was a team environment that worked well as long as everyone was on the same page. Upper management has an open door policy. It was a fun place to work.

    Cons

    I witnessed a LOT of good sellable product being thrown away. I also witnessed store managers spending a great deal of company money and losing their stores (Hastings lost 14 stores in one year!). Local newspaper articles attribute the store closings to the business climate. That may be true in some cases. I personally knew a couple of the managers whose stores were closed. They closed because of poor customer service and overspending.

    Advice to ManagementAdvice

    Hire store managers who care about customer service and get involved in their communities. This will bring customers back into the stores. Hire store managers that are problem solvers. They will take some of the problems away from upper management to keep their jobs and to keep their stores open. Hire store managers that are frugal. Allowing these frugal managers to buy their own products and supplies will keep store expenses to a minimum.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loss Prevention/Department Manager in Santa Fe, NM (US)
    Current Employee - Loss Prevention/Department Manager in Santa Fe, NM (US)

    I have been working at Hastings Entertainment full-time (more than 3 years)

    Pros

    Very proactive about promoting from within, rewards for a job well done. One of my favorite retail experiences

    Cons

    Pay could be better, benefits compensation packets needs to be competitive to the market.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Like the coworkers, not the management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hastings Entertainment

    Pros

    Met a lot of awesome people doing this job. Good close friends, and even some regular customers became friends.

    Cons

    Management keeps hours tight and gives a lot of work to do with high expectations. Nothing wrong with the work at all, nothing is hard to do, but when you're given a task that physically takes three hours to do and need it done in an hour, it gets stressful.

    Advice to ManagementAdvice

    Give stores more hours, regardless of the labor cost. Without enough hands, the store will end up terrible, and the business will shrivel. And if Hastings management is actually reading this..you should be able to tell this is a problem with how many stores are closing everywhere. Tell Marmaduke he doesn't need to pinch all the money he can out of it, try making the stores better and stop making the a pawn shop with broken used equipment and poor deals.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Inventory manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inventory Control Manager in Waxahachie, TX (US)
    Former Employee - Inventory Control Manager in Waxahachie, TX (US)

    I worked at Hastings Entertainment full-time (more than 8 years)

    Pros

    Great schedule, work was easy if you trained properly and follow company policy. Liked most of my co-workers. Fun to work there.

    Cons

    Pay way too low. Don't get enough credit for the work you put in. Get over looked for positions that you know more about than the people hired for. Too much gossip that didn't get taken care of.

    Advice to ManagementAdvice

    Do let good employees just walk away because they can't relocate. I worked for Hastings for 8 years and got looked past for manager several times when I knew more than the store managers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    A great environment to learn and develop your skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Proammer in Amarillo, TX (US)
    Current Employee - Proammer in Amarillo, TX (US)

    I have been working at Hastings Entertainment full-time (more than an year)

    Pros

    Very friendly environment with a great culture for employee development. Laid back atmsophere.

    Cons

    Small office politics and limited growth opportunities

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    All Depends on Your Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Book Department Manager in Gillette, WY (US)
    Former Employee - Book Department Manager in Gillette, WY (US)

    I worked at Hastings Entertainment part-time (less than an year)

    Pros

    Fairly relaxed atmosphere (when it comes to retail)
    Great Co-workers
    Employee Discount
    I had a great store manager and and MITs that made it a great place to work relationally

    Cons

    Experience will depend on who you work with
    Pay is not wonderful

    Advice to ManagementAdvice

    Take care of your employees. You would have less turnover, and actually save money if you paid your managers more.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great to shop at... not to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager In Training in Lawrence, KS (US)
    Former Employee - Store Manager In Training in Lawrence, KS (US)

    I worked at Hastings Entertainment full-time (less than an year)

    Pros

    Properly laid out training plan for new hires. Wonderful work environment with the right staffing.

    Cons

    Pay rate is way too low for anyone not in management. MIT position is used more as a lackey than for it's actual position. Training plan mentioned before tends to lose focus from management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Good for part time, but there are no hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Boise, ID (US)
    Current Employee - CSA in Boise, ID (US)

    I have been working at Hastings Entertainment part-time (less than an year)

    Pros

    Fun environment, mostly fast paced, get to see all the cool movies before anyone else.

    Cons

    No hours, pay is low, no opportunities for advancement, job/hours depends on magazine subscriptions per customer.

    Advice to ManagementAdvice

    Stop focusing on magazines. No one wants them because they're free to read online. Focus on how hard the employees are working to provide customer service, and a nice, clean environment for families.

    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    An easy job if your in school however hours are very limited and the job is repetitive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Spokane, WA (US)
    Current Employee - CSA in Spokane, WA (US)

    I have been working at Hastings Entertainment part-time (more than 3 years)

    Pros

    Flexible work hours, the job is easy most work includes stocking product, helping customers find what they need and working cash register.

    Cons

    The pay is not enough to live off of. If not in school I wouldn't recommend this job for someone who is trying to pay rent. Management has been known to hire brain dead associates so you may have to often pick up the slack.

    Advice to ManagementAdvice

    Focus on customers interest more.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    this has been a learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Amarillo, TX (US)
    Former Employee - Store Manager in Amarillo, TX (US)

    I worked at Hastings Entertainment full-time (more than 3 years)

    Pros

    Best reasons to work here?
    meeting people - customers & employees
    expanding my knowledge of a variety of merchandise
    the discount on used merchandise is great

    Cons

    Challenges at Hastings?
    getting a straight answer
    getting a consistent answer from any corporate level department &/or upper management
    little to no communication between corporate departments &/or upper management

    I won't repeat the "low pay" that I have seen on almost every other review. It is getting redundant.

    Advice to ManagementAdvice

    The majority of the reviews I have read bash the entire organization for low pay. I would be satisfied with the pay if I had some type of "Work/Life Balance". As it stands I barely see my spouse, much less any other family.

    The biggest piece of advice I would give to management?
    Start to listen to your people, & actually hear what they (we) say.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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