Higher One Reviews

I have been working at Higher One full-time for less than a year

Pros – - Catered lunches so you don't have to worry about getting your own
- Co-workers are great to work with on projects and with teams
- Good work environment, the building and space is nice

Cons – - Once you put in your notice, the company treats you differently as if you're an outsider (even after you've put a lot of hard work on projects and done your best)
- Internal politics that put certain Managers into positions where they will cover their tracks and put blame elsewhere
- People won't take responsibility of their (poor and unpleasant ) work and will take recognition when they can get some

Advice to Senior Management – Have internal checks and balances to combat any mismanagement

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Higher One part-time for less than a year

Pros – easy job to do if you know ur material

Cons – training is teach your self

I have been working at Higher One part-time for less than a year

Pros – Wonderful training/support, and co-workers. Finally a call center that makes you feel valued! I love working here.

Cons – Seasonal but that could be a plus for some

Advice to Senior Management – Keep up the great company culture /values

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Higher One as an intern for less than a year

Pros – good working environment, friendly people, good corporate culture

Cons – work often requires long hours, hard to maintain work life balance

Advice to Senior Management – work less hours

No, I would not recommend this company to a friend

I have been working at Higher One part-time for more than 3 years

Pros – flexible hours
work from home
able to work on vacation

Cons – difficult customers
Catty employees
not a lot of encouragement

Advice to Senior Management – Interact more with your at home workers

Yes, I would recommend this company to a friend

I have been working at Higher One

Pros – The culture of Higher One is one that lives its values, embraces their entreprenurial spirit and encourages innovation. It is also filled with some very smart people!

Cons – Not much to say in this area. Perhaps the location. Not much in the area for lunch, must drive to downtown. The new building will have a cafeteria though.

Yes, I would recommend this company to a friend

I have been working at Higher One

Pros – Fast paced, flexible hours, good moral, open communication, company culture, fun place to work, ability to work from home, positive environment,

Cons – Lack of support at times, weak leadership roles at times, slow responses and acknowledgment from mgmt especially via email, lower compensation scale,

Advice to Senior Management – reexamine compensation packages, evaluate management effectiveness and effectiveness of support roles, more training, more team meeting sessions, better virtual environment would be good too.

Yes, I would recommend this company to a friend