Hilton Worldwide

  www.hiltonworldwide.com
  www.hiltonworldwide.com

Hilton Worldwide Reviews

Updated 24 October 2014
Updated 24 October 2014
749 Reviews
3.5
749 Reviews
Rating Trends

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Hilton Worldwide President and CEO Christopher Nassetta
Christopher Nassetta
332 Ratings

Review Highlights

Pros
  • Team member travel program is a huge plus (in 27 reviews)

  • Good benefits, the Team Member Travel program is alright when you can get it to work (in 38 reviews)


Cons
  • They do not care about work life balance but give it all talk as if they do care (in 28 reviews)

  • long hours - large events can be difficult to work with (in 36 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great enviroment to work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Melbourne
    Former Employee - Front Desk Agent in Melbourne

    I worked at Hilton Worldwide full-time (less than an year)

    Pros

    Hilton has a very well structure employee care system and the staff is generally trained to be supportive and friendly.
    You get great travel discounts in hotels worldwide. The standards are high everywhere you go.

    Cons

    In the hotels managed by Hilton but not owned, there can be situations where the owner take over the management and the quality of the whole work experience fall. Enviroment not really ideal to stimulate the employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide full-time

    Pros

    Good people to work with
    Mobley Cafe

    Cons

    Low salary and Lots of meetings

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    dishwasher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide part-time

    Pros

    good moneys that were friendly to me and had a good way about the other things too

    Cons

    many times with too many peoples have to make for an uncomfortable way with the other stuff that wasnt a thing

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    OVER WORKED UNDER PAID

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Food and Beverage Assistant in Sydney
    Current Employee - Food and Beverage Assistant in Sydney

    I have been working at Hilton Worldwide

    Pros

    Travel benefits are the best
    Great People to worth

    Cons

    Long hours early starts late finishes
    Team meals are atrocious
    High turn overs
    Too much demorcracy between management

    Advice to ManagementAdvice

    * Your staff are your most valuable asset!

  6.  

    Amazing place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Addison, TX (US)
    Current Employee - Manager in Addison, TX (US)

    I have been working at Hilton Worldwide full-time (more than 3 years)

    Pros

    Huge amount of freedom to pursue good ideas, encourage responsible risk-taking, global company with interesting advancement paths, incredible culture - "hospitality" isn't just a buzzword.

    Cons

    Only potential con is that Hilton is very large, very old, and very corporate, with all that entails. Depending on your temperament, those might actually be pros.

    Advice to ManagementAdvice

    Faster performance recognition - once a year is too infrequent.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I manage small meeting for the assoc market. I build influential customer relationships to meet demands

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Coordinator in Addison, TX (US)
    Current Employee - Sales Coordinator in Addison, TX (US)

    I have been working at Hilton Worldwide full-time (more than 10 years)

    Pros

    great benefits, ability to travel all over the world. Working with great clients and building long lasting relationships.
    Management is wonderful at coming up with best practices
    vacation hours given are great
    off on holidays
    I am never micromanaged, I have tight to implement my own best practices and suggestions

    Cons

    Meeting high revenue goals
    not very good work life balance
    our department does not have enough opportunities to learn new things
    database is not effiecient

    Advice to ManagementAdvice

    Our office should consider allowing us to work from home to balance work and home life. This position is very demanding and can require long hours to meet your revenue goals

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    DoubleTree By Hilton (franchise)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor in South Portland, ME (US)
    Current Employee - Night Auditor in South Portland, ME (US)

    I have been working at Hilton Worldwide full-time (less than an year)

    Pros

    Some of the managers and co-workers are really great to work with because of the knowledge they have in this industry.

    Cons

    Some employees don't care because the hotel need work and they keep getting No's on ideas to help the hotel.

    Advice to ManagementAdvice

    Create more opportunities for employees that want to grow with the company even if they don't have the education.

    Recommends
    Neutral Outlook
  9.  

    Great place to start management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Food and Beverage Manager in Las Vegas, NV (US)
    Current Employee - Assistant Food and Beverage Manager in Las Vegas, NV (US)

    I have been working at Hilton Worldwide full-time (more than an year)

    Pros

    Great company, they do a lot of things for their employees and management staff. Benefits are awesome and they compensate for hard work.

    Cons

    hard to move up in certain departments.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Sales Manager helped increase occupancy

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide

    Pros

    Great place to work and Highly recommend it

    Cons

    Summer is the slow period

  11.  

    Great experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Orlando, FL (US)
    Former Employee - Sales Manager in Orlando, FL (US)

    I worked at Hilton Worldwide full-time (more than an year)

    Pros

    Great team atmosphere! Opportunity for growth.

    Cons

    Disconnected leadership. Over worked.. but who in hospitality isn't?

    Advice to ManagementAdvice

    Work Life Balance is key!

    Recommends
    Neutral Outlook
    No opinion of CEO

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