Hilton Worldwide

  www.hiltonworldwide.com
  www.hiltonworldwide.com
Work in HR? Unlock Free Profile

Hilton Worldwide Reviews

Updated 29 September 2014
Updated 29 September 2014
714 Reviews
3.5
714 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hilton Worldwide President and CEO Christopher Nassetta
Christopher Nassetta
317 Ratings

Review Highlights

Pros
  • if you enjoy travelling, the team member travel plan is awesome (in 26 reviews)

  • Good benefits, the Team Member Travel program is alright when you can get it to work (in 30 reviews)


Cons
  • They do not care about work life balance but give it all talk as if they do care (in 26 reviews)

  • long hours - large events can be difficult to work with (in 35 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great enviroment to work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent  in  Melbourne
    Former Employee - Front Desk Agent in Melbourne

    I worked at Hilton Worldwide full-time for less than a year

    Pros

    Hilton has a very well structure employee care system and the staff is generally trained to be supportive and friendly.
    You get great travel discounts in hotels worldwide. The standards are high everywhere you go.

    Cons

    In the hotels managed by Hilton but not owned, there can be situations where the owner take over the management and the quality of the whole work experience fall. Enviroment not really ideal to stimulate the employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    dishwasher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide part-time

    Pros

    good moneys that were friendly to me and had a good way about the other things too

    Cons

    many times with too many peoples have to make for an uncomfortable way with the other stuff that wasnt a thing

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide full-time

    Pros

    Good people to work with
    Mobley Cafe

    Cons

    Low salary and Lots of meetings

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    OVER WORKED UNDER PAID

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Food and Beverage Assistant  in  Sydney
    Current Employee - Food and Beverage Assistant in Sydney

    I have been working at Hilton Worldwide

    Pros

    Travel benefits are the best
    Great People to worth

    Cons

    Long hours early starts late finishes
    Team meals are atrocious
    High turn overs
    Too much demorcracy between management

    Advice to ManagementAdvice

    * Your staff are your most valuable asset!

  6. 2 people found this helpful  

    99% Recommended- Depending on the Hotel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Group Sales Manager
    Current Employee - Group Sales Manager

    I have been working at Hilton Worldwide full-time

    Pros

    Empowerment to do what's best for the hotel, autonomy when you are at a trusted level. Worked for Hilton Garden Inn, Hampton Inn, Homewood Suites and Hilton Hotels. It really depends on the management company, as most hotels are franchised. The travel perks are amazing with employee rooms as little as $29. Great opportunities to try out multiple facets to see what suits you best: Front Desk, Restaurant, Sales, Catering, Operations, Administration, Housekeeping, Maintenance, Concierge, Valet and Bell Staff. Great for lateral and vertical movement.

    Cons

    Depends on the hotel's management. If the place is organized, then it's amazing. If the GM and leaders in the hotel aren't organized, if they disagree, etc., then your experience will not be as great. Goes the same for any company. In leadership roles, you are expected to work much longer hours and will wear all hats in the hotel, qualified or not. Hotel employees, as in all hospitality, are notoriously underpaid for the amount of hours, stress and work they put in.

    Advice to ManagementAdvice

    It would be amazing if Hilton Worldwide would require its management companies to have a base vacation package or provide more personal/sick/vacation days up front from which the management company can build. Give a little on visible tattoos as long as they're not offensive. Assist in even slightly higher salaries for the area.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Revenue Analyst
    Current Employee - Revenue Analyst

    I have been working at Hilton Worldwide full-time for less than a year

    Pros

    Discounted and free hotels
    Friendly co-workers
    Great training

    Cons

    Hard to move up in a large hotel

    Recommends
    Positive Outlook
  8.  

    Being employed by Hilton Worldwide was very reward and fulfilling. In my opinion it's the best hotel in the Industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Or Night Auditor  in  Killeen, TX (US)
    Former Employee - Front Desk Or Night Auditor in Killeen, TX (US)

    I worked at Hilton Worldwide full-time for more than 8 years

    Pros

    Team Member involvement. Room for advancement. Great insurance and travel benefits. Ability to have autonomy in the workplace. Team member empowerment on guest issues. The travel perks are amazing with employee rooms as little as $29.

    Cons

    Depends on the hotel's management. If the place is organized, then it's amazing. If the GM and leaders in the hotel aren't organized, if they disagree, etc., then your experience will not be as great. Goes the same for any company. In leadership roles, you are expected to work much longer hours and will wear all hats in the hotel, qualified or not.

    Advice to ManagementAdvice

    It would be amazing if Hilton Worldwide would require its management companies to have a base vacation package or provide more personal/sick/vacation days up front from which the management company can build. Assist in even slightly higher salaries for the area.

    Recommends
    Positive Outlook
    Disapproves of CEO
  9.  

    Enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Event Manager  in  New Orleans, LA (US)
    Current Employee - Event Manager in New Orleans, LA (US)

    I have been working at Hilton Worldwide full-time for more than 3 years

    Pros

    Team Member involvement. Room for advancement. Great insurance and travel benefits. Ability to have autonomy in the workplace. Team member empowerment on guest issues

    Cons

    Not able to voice concerns fully. Abuse of company policy. Income segregation within various departments. Very rushed atmosphere that is constantly changing

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good environment, great coworkers, not-so-great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Columbia, MD (US)
    Current Employee - Anonymous Employee in Columbia, MD (US)

    I have been working at Hilton Worldwide full-time for more than 5 years

    Pros

    -The benefits for this place are really good
    -the people you work with are friendly and easy to get along with
    -if you have the right manager, they're fun too

    Cons

    -I'm not very happy with my minimum wage pay, and I'm sure they would pay me less if they could but they aren't legally allowed to
    -not many opportunities for advancement

    Advice to ManagementAdvice

    Higher wages

    Recommends
    Positive Outlook
  11.  

    very successful in unity.

    Current Employee - Cake Decorator  in  Dubai (United Arab Emirates)
    Current Employee - Cake Decorator in Dubai (United Arab Emirates)

    I have been working at Hilton Worldwide full-time for more than a year

    Pros

    i can say as large company is very successful

    Cons

    to share some idea

Worked for Hilton Worldwide? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.