Hilton Worldwide

  www.hiltonworldwide.com
  www.hiltonworldwide.com

Hilton Worldwide Reviews

Updated 20 November 2014
Updated 20 November 2014
785 Reviews
3.5
785 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hilton Worldwide President and CEO Christopher Nassetta
Christopher Nassetta
345 Ratings

Review Highlights

Pros
  • Team member travel program is a huge plus (in 27 reviews)

  • Good benefits, the Team Member Travel program is alright when you can get it to work (in 38 reviews)


Cons
  • They do not care about work life balance but give it all talk as if they do care (in 29 reviews)

  • long hours - large events can be difficult to work with (in 38 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great enviroment to work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Melbourne
    Former Employee - Front Desk Agent in Melbourne

    I worked at Hilton Worldwide full-time (less than an year)

    Pros

    Hilton has a very well structure employee care system and the staff is generally trained to be supportive and friendly.
    You get great travel discounts in hotels worldwide. The standards are high everywhere you go.

    Cons

    In the hotels managed by Hilton but not owned, there can be situations where the owner take over the management and the quality of the whole work experience fall. Enviroment not really ideal to stimulate the employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide full-time

    Pros

    Good people to work with
    Mobley Cafe

    Cons

    Low salary and Lots of meetings

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    dishwasher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide part-time

    Pros

    good moneys that were friendly to me and had a good way about the other things too

    Cons

    many times with too many peoples have to make for an uncomfortable way with the other stuff that wasnt a thing

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    OVER WORKED UNDER PAID

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Food and Beverage Assistant in Sydney
    Current Employee - Food and Beverage Assistant in Sydney

    I have been working at Hilton Worldwide

    Pros

    Travel benefits are the best
    Great People to worth

    Cons

    Long hours early starts late finishes
    Team meals are atrocious
    High turn overs
    Too much demorcracy between management

    Advice to ManagementAdvice

    * Your staff are your most valuable asset!

  6. 5 people found this helpful  

    Good place to work, challenging, fast-paced and global

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director
    Current Employee - Senior Director

    I have been working at Hilton Worldwide full-time (more than 5 years)

    Pros

    Realize that my perspective is that of a Senior Director level position with HWW corporate- I imagine the reviews will vary according to role, location, etc. The corporate leadership for Hilton is, for the most part, outstanding. Those in C-level positions are smart, approachable and respectful- particularly in brand leadership and marketing. The perks are good, particularly if you like to travel, and the people around the world are fun to work with. There are some that are difficult, mostly legacy types, but not any more than anywhere else.

    Cons

    It's a big company, so decisions can linger. There is quite a bit of arrogance with the Americas Sales operation- they think they're the elite of the company- and sometimes treat others that way- but that should be improving, as there's been a reorganization there. The team member travel discount program is pretty bad- there's a lot of talk to improve it. Compensation isn't especially high on average.

    Advice to ManagementAdvice

    Streamline decision making.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Don't get caught up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bellman in Orlando, FL (US)
    Current Employee - Bellman in Orlando, FL (US)

    I have been working at Hilton Worldwide full-time (more than an year)

    Pros

    Work/Life Balance. People I work with. Different Faces daily.

    Cons

    Tipped position is ok one day and horrible the rest of the week.

    Advice to ManagementAdvice

    Typical anywhere, listen to the frontline.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    The best hotel I have ever work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Engineer in London, England (UK)
    Current Employee - Shift Engineer in London, England (UK)

    I have been working at Hilton Worldwide full-time (more than an year)

    Pros

    The training for the staff is excellent. The staff are well train and polite to the guest as it shall be with all the other hotels

    Cons

    At first maintaining the excellent services to the guest. To be focus at all time. Have good eyes to details

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great as first job for fresh grads

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Service Agent in Boston, MA (US)
    Former Employee - Guest Service Agent in Boston, MA (US)

    I worked at Hilton Worldwide full-time (less than an year)

    Pros

    international exposure
    well planned training tools

    Cons

    franchise doesn't receive as much benefit as corporate

  10. 2 people found this helpful  

    Fun, Dynamic, Fast Paced HQ

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in McLean, VA (US)
    Former Employee - Marketing Manager in McLean, VA (US)

    I worked at Hilton Worldwide full-time (more than 3 years)

    Pros

    Global company, the focus on hospitality extends to employees with a fun dynamic culture. Nice office and amenities. Great time off benefits. As the economy recovers, this is a good time to be in the industry. The CEO is warm, approachable, and trustworthy.

    Cons

    High stress despite a slow pace to actually get things done. Too many cooks in the kitchen for many initiatives, endless pointless meetings.

    Advice to ManagementAdvice

    Streamline and simplify what it takes to be successful.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    It was different

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housekeeping Inspector
    Former Employee - Housekeeping Inspector

    I worked at Hilton Worldwide full-time (more than an year)

    Pros

    I training was not professional

    Cons

    There are no challenges

    Advice to ManagementAdvice

    Get better Managers

    Recommends
    Neutral Outlook

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