Hilton Worldwide

  www.hiltonworldwide.com
  www.hiltonworldwide.com

Hilton Worldwide Reviews

Updated 20 October 2014
Updated 20 October 2014
743 Reviews
3.5
743 Reviews
Rating Trends

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Hilton Worldwide President and CEO Christopher Nassetta
Christopher Nassetta
329 Ratings

Review Highlights

Pros
  • Team member travel program is a huge plus (in 27 reviews)

  • Good benefits, the Team Member Travel program is alright when you can get it to work (in 38 reviews)


Cons
  • They do not care about work life balance but give it all talk as if they do care (in 28 reviews)

  • long hours - large events can be difficult to work with (in 36 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great enviroment to work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Melbourne
    Former Employee - Front Desk Agent in Melbourne

    I worked at Hilton Worldwide full-time (less than an year)

    Pros

    Hilton has a very well structure employee care system and the staff is generally trained to be supportive and friendly.
    You get great travel discounts in hotels worldwide. The standards are high everywhere you go.

    Cons

    In the hotels managed by Hilton but not owned, there can be situations where the owner take over the management and the quality of the whole work experience fall. Enviroment not really ideal to stimulate the employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide full-time

    Pros

    Good people to work with
    Mobley Cafe

    Cons

    Low salary and Lots of meetings

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    dishwasher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide part-time

    Pros

    good moneys that were friendly to me and had a good way about the other things too

    Cons

    many times with too many peoples have to make for an uncomfortable way with the other stuff that wasnt a thing

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    OVER WORKED UNDER PAID

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Food and Beverage Assistant in Sydney
    Current Employee - Food and Beverage Assistant in Sydney

    I have been working at Hilton Worldwide

    Pros

    Travel benefits are the best
    Great People to worth

    Cons

    Long hours early starts late finishes
    Team meals are atrocious
    High turn overs
    Too much demorcracy between management

    Advice to ManagementAdvice

    * Your staff are your most valuable asset!

  6.  

    Great place to start management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Food and Beverage Manager in Las Vegas, NV (US)
    Current Employee - Assistant Food and Beverage Manager in Las Vegas, NV (US)

    I have been working at Hilton Worldwide full-time (more than an year)

    Pros

    Great company, they do a lot of things for their employees and management staff. Benefits are awesome and they compensate for hard work.

    Cons

    hard to move up in certain departments.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Sales Manager helped increase occupancy

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide

    Pros

    Great place to work and Highly recommend it

    Cons

    Summer is the slow period

  8.  

    Great experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Orlando, FL (US)
    Former Employee - Sales Manager in Orlando, FL (US)

    I worked at Hilton Worldwide full-time (more than an year)

    Pros

    Great team atmosphere! Opportunity for growth.

    Cons

    Disconnected leadership. Over worked.. but who in hospitality isn't?

    Advice to ManagementAdvice

    Work Life Balance is key!

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Concierge Hilton Columbus at Easton

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concierge in Columbus, OH (US)
    Current Employee - Concierge in Columbus, OH (US)

    I have been working at Hilton Worldwide part-time (more than an year)

    Pros

    Hilton Worldwide has lots of property's across the world. Lots of opportunity for growth. Great leaders. Pay is reasonable for work required. Very good employee involvement and empowerment. Company has great benefits/perks such as tuition reimbursement, travel discounts for the employee as well as family and friends, and employee cafeteria with free food.

    Cons

    Some front office managers could use improvement on manager to employee communication skills.

    Advice to ManagementAdvice

    Be as clear as you can be when explaining something to employees. Be patient. Do not look down upon any worker.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Customer Service Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cocktail/Food Server in Arlington, TX (US)
    Former Employee - Cocktail/Food Server in Arlington, TX (US)

    I worked at Hilton Worldwide part-time (less than an year)

    Pros

    Working at Hilton as a Server was a great experience for me while a student. For the most part, my co workers were extremely friendly and many had been with the company for many years (some have even been offered management jobs but declined due to the fact that servers at my location often made more than management). Hilton has great benefits such as discounted rooms when you go on vacation, job flexibility within the Hotel, transfer options (if you were moving), bonus for recommending someone (and they get hired), etc. Overall, I really enjoyed my time at Hilton.

    Cons

    I worked in a nicer Hilton but so many people treated me like I was far less superior to them when I was their waitress.
    Also, unless you were there for years, not much room to move up unless you apply for those positions. Also, there weren't many bonuses for having best sales or getting great reviews, etc.

    Advice to ManagementAdvice

    My biggest management complain is that my main manager had no idea what she was doing half the time. She would nag at us and threaten our jobs when we got a bad review rather than help us make it better, or understand the fact that there are times we too, as employees, have bad experiences with customers. Also, she didn't know a thing about the program we used or about the menu so it was a little hard when we first started training. I actually had to learn from co workers.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Awesome!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide

    Pros

    Great pay. Great management. Great people to work with. Very positive environment.

    Cons

    None. The people are wonderful to work with.

    Advice to ManagementAdvice

    Great place to work!

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