Hilton Worldwide

  www.hiltonworldwide.com
  www.hiltonworldwide.com

Hilton Worldwide Reviews

Updated 16 December 2014
Updated 16 December 2014
807 Reviews
3.5
807 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hilton Worldwide President and CEO Christopher Nassetta
Christopher Nassetta
352 Ratings

Review Highlights

Pros
  • Team member travel program is a huge plus (in 28 reviews)

  • Good benefits, the Team Member Travel program is alright when you can get it to work (in 38 reviews)


Cons
  • They do not care about work life balance but give it all talk as if they do care (in 31 reviews)

  • long hours and advancement can take time depending on the management company (in 38 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great enviroment to work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Melbourne
    Former Employee - Front Desk Agent in Melbourne

    I worked at Hilton Worldwide full-time (less than an year)

    Pros

    Hilton has a very well structure employee care system and the staff is generally trained to be supportive and friendly.
    You get great travel discounts in hotels worldwide. The standards are high everywhere you go.

    Cons

    In the hotels managed by Hilton but not owned, there can be situations where the owner take over the management and the quality of the whole work experience fall. Enviroment not really ideal to stimulate the employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide full-time

    Pros

    Good people to work with
    Mobley Cafe

    Cons

    Low salary and Lots of meetings

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    dishwasher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide part-time

    Pros

    good moneys that were friendly to me and had a good way about the other things too

    Cons

    many times with too many peoples have to make for an uncomfortable way with the other stuff that wasnt a thing

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    OVER WORKED UNDER PAID

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Food and Beverage Assistant in Sydney
    Current Employee - Food and Beverage Assistant in Sydney

    I have been working at Hilton Worldwide

    Pros

    Travel benefits are the best
    Great People to worth

    Cons

    Long hours early starts late finishes
    Team meals are atrocious
    High turn overs
    Too much demorcracy between management

    Advice to ManagementAdvice

    * Your staff are your most valuable asset!

  6.  

    They make an effort to recognize their employees and do good for the community

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Restaurant Manager in Philadelphia, PA (US)
    Current Employee - Assistant Restaurant Manager in Philadelphia, PA (US)

    I have been working at Hilton Worldwide as a contractor (more than an year)

    Pros

    They really care about people and the community and make efforts to go above and beyond

    Great benefits - travel discounts are amazing, good healthcare, good retirement program and contribution match, 22 days PTO after the first year

    Cons

    Con for me that is a pro for others I guess is that at my particular location most of the management have been here for 10 years and are quite content in where they are. As an assistant manager that means I have to find another property to transfer to if I want to have any kind of career growth. This also makes some of them very stagnant - they are too comfortable with where they have gotten and don't put in the effort anymore the way they really should

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    best place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Miami, FL (US)
    Current Employee - Manager in Miami, FL (US)

    I have been working at Hilton Worldwide full-time (more than 5 years)

    Pros

    fun environment to work in

    Cons

    long hours to work with

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I worked as a hostess for a short time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in Bucharest (Romania)
    Current Employee - Hostess in Bucharest (Romania)

    I have been working at Hilton Worldwide part-time (less than an year)

    Pros

    It's fun and you are directly interractioning with people

    Cons

    It's a bit exhausting to work late in the nights

    Advice to ManagementAdvice

    Up the sallary!

    Recommends
    Neutral Outlook
  9.  

    Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - GSA
    Former Employee - GSA

    I worked at Hilton Worldwide full-time (more than an year)

    Pros

    The staff are always great and friendly. Benefits were great as well. The best part is how they focus on team work. Mangers would come and help at the desk when it got busy. Most of the customers would be in happy moods.

    Cons

    Sometimes felt that the higher management never cared to listen when their employees has issues regarding on how to improve the work place and it's scores. They only wanted scores up

    Advice to ManagementAdvice

    Keep the team work environment going. It was great knowing the place as a whole helped each other out. And listen to employees not just tell them about numbers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Overall positive work environment, with room for improvement on payback benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Agent in Chicago, IL (US)
    Current Employee - Guest Service Agent in Chicago, IL (US)

    I have been working at Hilton Worldwide

    Pros

    Fellow employees are easy to work with and culture is fairly relaxed. Management cares and is involved without micromanaging.

    Cons

    Sales teams can be a bit arrogant, and the employee travel discount program is pretty lacking. Health insurance costs should be lower for a company this size. Hotels seem slow to embrace new technology.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Hospitality!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Agent in Salt Lake City, UT (US)
    Current Employee - Guest Service Agent in Salt Lake City, UT (US)

    I have been working at Hilton Worldwide full-time (more than 3 years)

    Pros

    Meeting a great amount of diverse people all around the world, building a social network.
    Hilton had great benefits and easy access to better advancement (Of course meaning you might have to jump around from hotel to hotels).

    Cons

    The hotel is open 365 days and with no holiday pay.
    Job doesn't pay that well for all the responsibilities.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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