Hotels.com

www.hotels.com
Employer Engaged

Hotels.com Reviews

Updated 25 February 2015
Updated 25 February 2015
40 Reviews
3.5
40 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hotels.com President Johan Svanstrom
Johan Svanstrom
7 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good company to work for with opportunities across the globe in all areas of the business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analytics Manager in Dallas, TX (US)
    Current Employee - Analytics Manager in Dallas, TX (US)

    I have been working at Hotels.com full-time (more than 3 years)

    Pros

    Global company with solid benefits and good work environment that encourages ideas and allows one to impact change.

    Cons

    Difficult to advance vertically from same role... opportunities are more available upon lateral movement to other roles.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Work with highly specialised digital talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Marketing in London, England (UK)
    Current Employee - Digital Marketing in London, England (UK)

    I have been working at Hotels.com full-time (more than 3 years)

    Pros

    Informal
    Promotions based on merit, not on age and other more traditional determining factors
    Good travel perks
    Company offsite once per year
    Not as political as Expedia, the sister company
    Amazing offices in London
    International travel between London, HK, Dallas, Sydney, Sao Paolo and other offices

    Cons

    Honestly not many to mention. Would struggle to name them

    Recommends
    Positive Outlook
  3.  

    Do your research before applying for a job here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hotels.com

    Pros

    Good lower management talent trying to do a good job. Used to be a good place to work a few years ago.

    Cons

    Don't let the salary allure you. Lower management gets punished if they don't fit in a certain mold. Doing your job well, going above and beyond is never enough. Politics is thick. You have vacation time but never time to take vacation because you have too much work. No work life balance. Forget about promotions on merit either.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Best of both world !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech in London, England (UK)
    Current Employee - Tech in London, England (UK)

    I have been working at Hotels.com full-time (more than 3 years)

    Pros

    Dtartup mentality but financial power of a large organization (best of both world)
    We work hard we play hard, amazing office in central London
    Collaborative culture, global exposure

    Cons

    very marketing centric, sometimes hard to promote technology innovation

    Advice to ManagementAdvice

    be more open to innovative concepts/features

    Recommends
    Positive Outlook
  6.  

    Fun, State-of-the-Art, Huge eCommerce company, Technology driven from London!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director Technology in London, England (UK)
    Current Employee - Director Technology in London, England (UK)

    I have been working at Hotels.com full-time (more than 3 years)

    Pros

    - Industry
    - Technology
    - Work life balance
    - Lean startup culture
    - Fun place to work for

    Cons

    - Office a little crowded, but I think its getting sorted out

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Modern management

    Former Contractor - Senior SEM Specialist in London, England (UK)
    Former Contractor - Senior SEM Specialist in London, England (UK)

    I worked at Hotels.com as a contractor (less than a year)

    Pros

    Great office, multi-cultural, hassle-free environment, socializing activities.

    Cons

    Hard to stand out, low sinergy.

    Advice to ManagementAdvice

    Encourage and pay attention to ideas and opinions from employees at all levels.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Specialist in Springfield, MO (US)
    Current Employee - Travel Specialist in Springfield, MO (US)

    I have been working at Hotels.com full-time (more than 5 years)

    Pros

    Travel benefits, a lot of vacation time. positive environment.

    Cons

    I don't have any cons about working here.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Stressful job but good pay and benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lodging Support Services Agent in Springfield, MO (US)
    Former Employee - Lodging Support Services Agent in Springfield, MO (US)

    I worked at Hotels.com full-time (more than 3 years)

    Pros

    Good pay with yearly increases, benefits, bonuses and time off. Great co-workers. There are some great supervisors that are willing to help you. Ask you fellow employees about the supervisors because you will be able to bid for new hours 1 or more times a year depending on new hires. You may not get the hours you want the first time but hang in there. You will bid again in a few months.

    Cons

    Time off must be requested in advance even if sick. Stressful job with daily pressures. Large turnover rate. Make sure you get a copy of all procedure changes and not just verbally. If you have kids and need to work days Mon-Friday, it won't happen at first but stick with the job. Time goes by fast and you will get the hours you need.

    Advice to ManagementAdvice

    To only some supervisors and leads, be consistent and stop playing favorites. Be more invested in all employees under you.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Not the greatest pay, but a fun work environment and great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Editor/Writer
    Former Employee - Editor/Writer

    I worked at Hotels.com full-time (more than a year)

    Pros

    People here are professional and friendly. It's a good working environment. They don't micromanage and allow you to work independently. Great way to get your foot in the door.

    Cons

    Technology equipment and software is pretty outdated. Definitely could use improvement in the innovation department.

    Recommends
    Neutral Outlook
    No opinion of CEO

Hotels.com Photos

Work at Hotels.com? Share Your Experiences

Hotels.com

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.