Huntington National Bank
2.9 of 5 174 reviews
www.huntington.com Columbus, OH 5000+ Employees

Huntington National Bank Reviews

Updated Apr 16, 2014

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2.9 174 reviews

                             

75% Approve of the CEO

Huntington National Bank Chairman, President, and CEO Steve Steinour

Steve Steinour

(91 ratings)

50% of employees recommend this company to a friend
174 Employee Reviews
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Review Highlights

Pros:
  • "Good benefits, and high starting pay than most entry level positions"
    in 8 reviews
  • "Great Benefits, 401k plan, nice monthly bonus"
    in 7 reviews
Cons:
  • "Long Hours, Heavy on Sales Results, Pressure to Perform"
    in 13 reviews
  • "Some disconnect between company vision of employees and upper management"
    in 11 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

There are worse places to work.

Mortgage Specialist (Former Employee)
Worthington, OH (US)

I worked at Huntington National Bank full-time for more than 10 years

ProsCoworkers (in the back office) are generally pleasant people, and easy to get along with. Dress code is reasonable and schedules are usually flexible.

ConsPromotions for non-sales staff are not made on merit or experience, but appear rather to be made on who is well liked. Non-branch buildings tend to be in disrepair. Career opportunities are few and far between. Promotions are nearly non-existant.

Advice to Senior ManagementBe more concerned about retaining your long-term and hard working employees than about recruiting new talent. You're losing experienced people in droves. Despite my relatively low title, was the only person in the company with the knowledge of how to do certain tasks. The same is true for many of the people that left the company before I did.

No, I would not recommend this company to a friend

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Good. Good Training. Solid Product

Personal Banker (Current Employee)
Cleveland, OH (US)

I have been working at Huntington National Bank full-time for less than a year

ProsLots of Training. Solid Product. Good Management.

ConsLack of support. Difficult lending guidlines.

Advice to Senior Managementstay more focused on developing sales strategies tailored to your location.

Yes, I would recommend this company to a friend

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Nice Place To Work But Long Hours

Branch Manager (Current Employee)
Cleveland, OH (US)

I have been working at Huntington National Bank full-time for more than 3 years

ProsSalary, Co-Workers, Clean Work Environment

ConsLong Hours, Heavy on Sales Results, Pressure to Perform

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2 people found this helpful  

Not a welcoming atmosphere

Store Banking Manager (Former Employee)
Cleveland, OH (US)

I worked at Huntington National Bank full-time for less than a year

ProsHuntington pays well...That is the only pro to working at this company.

Cons13 hour days, outrageous sales goals, Management works 75+hr work weeks, not a welcoming environment for a minority, corporate leadership team does not create an environment for personal or career growth. Huntington has more colleague turnover than any company I have ever worked for.

Advice to Senior ManagementStop treating your colleagues like they don't matter. When you create an environment that makes all colleagues feel welcomed and appreciated you will have a successful team with less turnover. Just think of all the money that can be saved by investing time into the employees that you already have instead of just hiring new employees every quarter to replace the ones that were never coached.

No, I would not recommend this company to a friend

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24 hour grace is not what is marketed to be.......

Anonymous Employee (Current Employee)
Hamtramck, MI (US)

I have been working at Huntington National Bank full-time for more than 3 years

ProsTeam members become close, they have no choice, you need each others support to weather all the changes.

ConsTSM's are puppets. Reviews are almost non-existent. If you are a good employee, with high survey and quality scores and great sales, if HNB doesn't feel you are a good candidate to advance, they will find the most ridiculous "trap" and let you go. Good luck getting in touch with an HR rep, they are unavailable, constantly in "meetings". If you decide to work for HNB, be prepared to be spied on, work harder and not smarter, lie to customers and watch your incentive go down the drain. If you leave, whether under your own steam or are walked out, be prepared to lose the last 2 months of incentive you earned. Yes, all those sales for nothing.

Advice to Senior ManagementAnyone with a brain can tell that HNB is weathering poor earnings. Community involvement and media advertising are dwindling. Switch to real time banking and drop the loopholes and ridiculous idea of 24 hour grace. What income you lose in fees would be compensated by better reviews and overall customer satisfaction. What will you choose?

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Customer service

Customer Service Representative (Current Employee)
Indianapolis, IN (US)

I have been working at Huntington National Bank part-time for more than a year

ProsWorking with people to understand needs

ConsLong hours with limited breaks

Advice to Senior ManagementPay attention to employee needs

Yes, I would recommend this company to a friend

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The interview and how the job was explained to me was different once i got there.

Branch Manager (Current Employee)
Pittsburgh, PA (US)

I have been working at Huntington National Bank full-time for more than a year

ProsGreat Benefits, 401k plan, nice monthly bonus

ConsBonus was never near what explained to me, hours were longer 50-55hrs, turn-over is high, senior leadership is trying to define a message, but when explained by direct management it is watered down with many opinions. (ie employees that have been there along time)

Advice to Senior ManagementHave talking points in writing when conveying messages to the company. Have the district managers show accountability by proving their branch receives the correct messages. Most branches do not listen to voice meetings and there is only 1 or 2 people listening. Then when conveying the message to their team it is watered down.

No, I would not recommend this company to a friend

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Sad...

Do Not Wish to Say (Former Employee)
Central, MI (US)

I worked at Huntington National Bank full-time for more than a year

ProsGreat employess, great customers, great accounts.

ConsFavortism, unethical behaviors, and poor management skills

Advice to Senior ManagementThe Branch managers spend little time there, almost never work a weekend and do things unethically. Branch managers are doing anything, and everything to try to hit quota's to the point of being unethical. IE. Changing a customers phone number in ESS in order to not receive a bad score on a Customer survey, or putting the customer on a do not call list.
Writing up employee A for a behavior but employee B does the same or worse and they do not get written up.

No, I would not recommend this company to a friend

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Relationship Specialist

Relationship Specialist II (Former Employee)
Columbus, OH (US)

I worked at Huntington National Bank full-time for more than a year

ProsGood Company to work for

ConsSlow turn times for the industry

Advice to Senior ManagementKnow the products and don't take someone and promote when they have never did mortgages

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Average Employee Culture

Mortgage Loan Officer (Former Employee)
Pittsburgh, PA (US)

I worked at Huntington National Bank full-time for more than 5 years

ProsStrength in the local community

ConsPolicy within the orgazination for employment as a Mortgage Oringinator

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