Hyatt

www.hyatt.com

Hyatt Reviews

Updated 5 March 2015
Updated 5 March 2015
771 Reviews
3.8
771 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
258 Ratings

Review Highlights

Pros
  • Hyatt gives great benefits and really care about their employees (in 43 reviews)

  • The company tries hard to keep employees happy, and provides fairly good benefits (in 31 reviews)


Cons
  • Poor work life balance, it can bevery hard to make plans around your work schedule (in 30 reviews)

  • Extremely long hours hours for a handful of positions (in 51 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Food & Beverage attendant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food & Beverage Attendant
    Current Employee - Food & Beverage Attendant

    I have been working at Hyatt part-time (more than a year)

    Pros

    good employer, take good care of their staffs, assist in training program.

    Cons

    Working hours can be very long

  2.  

    Makes you feel like a family every property you work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservations Agent in Melbourne
    Former Employee - Reservations Agent in Melbourne

    I worked at Hyatt full-time (more than a year)

    Pros

    Worldwide organisation with many properties around the world, so when travelling you can stay with a Hyatt property.

    Cons

    Big organisation an sometimes one will miss out on recognition.

    Recommends
    Positive Outlook
  3.  

    The Big 3 - Yahoo, Google, and Microsoft have sought after me... and I won't leave Hyatt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - NOC - IT- Corporate Office in Chicago, IL (US)
    Current Employee - NOC - IT- Corporate Office in Chicago, IL (US)

    I have been working at Hyatt full-time (more than a year)

    Pros

    Amazing place to work, support from my Director is almost unusually strange... was foreign to me. This is the way it's supposed to be done.

    Cons

    Silos. In the IT world breaking the walls down between teams has it's challenging... but here they're quickly falling.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Best workplace atmosphere...very encouraging!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Jacksonville, FL (US)
    Current Employee - Administrative Assistant in Jacksonville, FL (US)

    I have been working at Hyatt

    Pros

    Friendly work environment, diversity, inclusive, family oriented, inspiring, motivating, support at all levels,

    Cons

    Have to work some holidays and weird hours

    Advice to ManagementAdvice

    Make sure to acknowledge and appreciate every member of staff and recognize their hard work. It make a big difference in morale. Everyone likes to hear "great job" from management.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt

    Pros

    Benefits, pay, oportunities, people, food

    Cons

    Management, work life balance, promotions

    Advice to ManagementAdvice

    Care about your workers

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Lots of hard work, but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook in Clearwater, FL (US)
    Former Employee - Cook in Clearwater, FL (US)

    I worked at Hyatt

    Pros

    Lots of experienced cooks to learn from and a beautiful view on the beach.

    Cons

    Management is never on the same page which makes it confusing and difficult for kitchen staff.

    Advice to ManagementAdvice

    Have more meetings with kitchen staff on what could be improved.

    Recommends
    Positive Outlook
  8. 1 person found this helpful  

    Friendly Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Supervisor
    Former Employee - Restaurant Supervisor

    I worked at Hyatt

    Pros

    I loved the people I worked with. Hyatt hires a lot of international staff for seasonal positions so I was exposed to different cultures and it was really interesting to hear about the experiences and lives of the staff from other countries. Hyatt strongly encourages a five day work week, so I always had two days off a week. The GM was always around. He was very friendly and really wanted to get to know the staff working for him.

    Cons

    Difficult hours. You have to be working in a department such as sales or finance if you want normal business hours. I was working anywhere from 6AM to 11PM any five days of the week. After that exposure, I'm looking for more stability and consistency in my next job.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Decent Place to work.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hyatt

    Pros

    The required tasks are pretty interesting. In the sales department, there are always things to do that are new and keep you busy.

    Cons

    The location was a highly congested traffic area.

    Advice to ManagementAdvice

    Training opportunities would be invaluable to ones coming in to sell the Hyatt brand.

    Recommends
  10.  

    One of my favorite jobs to date

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Tampa, FL (US)
    Current Employee - Front Desk Agent in Tampa, FL (US)

    I have been working at Hyatt

    Pros

    The benefits are excellent and the management staff really care. As an hourly employee they take your opinions and turn them into possibilities. The work environment is fun and lively and my job is always changing day to day.

    Cons

    In any hospitality job there are challenges of balancing life and work. You work weekends and holidays but coming into the job I was expecting that. Even then, management are really good about working with you.

    Recommends
    Positive Outlook
  11.  

    OK company, but wouldn't stay for too long as it lack opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Services in Macao, Guangdong (China)
    Current Employee - Guest Services in Macao, Guangdong (China)

    I have been working at Hyatt full-time (more than a year)

    Pros

    Reasonable salary, good benefits. People are quite nice to work with.

    Cons

    Lack career progression, unfair treatment for foreigners. Too much emotional drain and mentally challenging.

    Advice to ManagementAdvice

    Actually take action and make improvements after you obtain feedbacks from employees and not just all talk.

    Recommends
    Negative Outlook

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