Hyatt Reviews

Updated 30 August 2014
Updated 30 August 2014
604 Reviews

3.8
604 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
189 Ratings

Review Highlights

Pros
  • Hyatt gives great benefits and really care about their employees (in 37 reviews)

  • The company tries hard to keep employees happy, and provides fairly good benefits (in 25 reviews)


Cons
  • Not much work-life balance but that comes with the territory in hospitality (in 27 reviews)

  • Extremely long hours hours for a handful of positions (in 47 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Makes you feel like a family every property you work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservations Agent  in  Melbourne
    Former Employee - Reservations Agent in Melbourne

    I worked at Hyatt full-time for more than a year

    Pros

    Worldwide organisation with many properties around the world, so when travelling you can stay with a Hyatt property.

    Cons

    Big organisation an sometimes one will miss out on recognition.

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    Best Summer Internship Out There!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Itern  in  Chicago, IL (US)
    Former Employee - Corporate Itern in Chicago, IL (US)

    I worked at Hyatt as an intern for less than a year

    Pros

    While interning at Hyatt Corporate I gained an abundance of business skills and experience which played an integral role in getting a full time position upon graduation. Hyatt makes employees feel important treats everyone with respect and positivity. The energy at the Corporate office is contagious and I would love to return.

    Cons

    There is a large gap in positions between interns/ assistants and senior management, making it hard to move up in the organization.

    Advice to ManagementAdvice

    Keep doing what your doing, you make employees feel valued and happy employees leads to better work!

  3. 1 person found this helpful  

    Great company to work for. They take great care of their employees which creates a positive work environment.

    Former Employee - Marketing Intern  in  San Diego, CA (US)
    Former Employee - Marketing Intern in San Diego, CA (US)

    I worked at Hyatt as an intern for less than a year

    Pros

    Great compensation and benefits. Awesome work atmosphere and everyone is helpful and caring.

    Cons

    Hospitality requires long hours and strong people skills.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PBX Operator  in  Morristown, NJ (US)
    Former Employee - PBX Operator in Morristown, NJ (US)

    I worked at Hyatt part-time for more than a year

    Pros

    The company really seemed to care about its employees. They were well taken care of, given incentives, given reasons to grow and the opportunity to do so.

    Cons

    People really like their jobs so it was hard to grow since there was no available positions.

    Advice to ManagementAdvice

    Be more open to your employees.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Excellent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender  in  Washington, DC (US)
    Former Employee - Bartender in Washington, DC (US)

    I worked at Hyatt full-time for more than 5 years

    Pros

    Company growth, great associates, teamwork,.

    Cons

    Creative freedom, communication, working holidays.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Not bad for hospitality.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Front Office Manager  in  Baltimore, MD (US)
    Former Employee - Assistant Front Office Manager in Baltimore, MD (US)

    I worked at Hyatt full-time for more than 3 years

    Pros

    The work environment and time spent with other employees was great. Overall I felt that the company cared about us.

    Cons

    Work hours were rough, although fairly typical for the hospitality industry. Raises were on par with other hospitality companies.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Good company culture, difficult to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent  in  San Diego, CA (US)
    Current Employee - Front Desk Agent in San Diego, CA (US)

    I have been working at Hyatt full-time for more than a year

    Pros

    Great company culture, good work environment

    Cons

    Difficult to get noticed by upper management and to move up -usually have to be relocated to another state.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Best place to be for hospitality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Concierge  in  San Diego, CA (US)
    Former Employee - Concierge in San Diego, CA (US)

    I worked at Hyatt part-time for more than a year

    Pros

    Starting pay is great. Benefits are great and the people are wonderful. You can get promoted within, they offer a training program for those who received their Bachelors so they can become managers at other locations.

    Cons

    Depending on where you are at. There are some young folks that try to get thier ways in moving up when they don't deserve it. Managers should keep an eye out on an ongoing basis with the staff to ensure that all of them are working hard.

    Advice to ManagementAdvice

    Keep an eye out on those who are hard-workers and that deserve promotions rather than those who get promoted and don't deserve it.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Hyatt is a very nice place to work and seem to care a lot about their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reporting/Staffing Analyst  in  Moore, OK (US)
    Former Employee - Reporting/Staffing Analyst in Moore, OK (US)

    I worked at Hyatt full-time for more than a year

    Pros

    Personal Growth, benefits, training, morale, pay

    Cons

    Backstabbing, management doesn't have your back like they should

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt full-time for more than 3 years

    Pros

    Benefits
    People care
    Career growth
    Family like atmosphere

    Cons

    Low wages
    Union hotels hard to manage

    Recommends
    Positive Outlook
    Approves of CEO

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