IBM Reviews

Updated 15 September 2014
Updated 15 September 2014
11,562 Reviews
3.1
11,562 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
IBM CEO Virginia Rometty
Virginia Rometty
3,553 Ratings

Review Highlights

Pros
  • Most managers are pretty flexible if you want to work from home a couple days a week (in 1228 reviews)

  • There are no unrealistic expectations causing work-life balance to be messed up (in 1189 reviews)


Cons
  • Though the company espouses work life balance there is no getting away from work (in 373 reviews)

  • Senior Management thinks that too many metrics are replacement for good management (in 202 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Excellent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Centre  in  Ballarat
    Current Employee - Call Centre in Ballarat

    I have been working at IBM full-time for less than a year

    Pros

    Teams, Opportunity, Quality, Friends, Training, Location

    Cons

    none that I can think of right now

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Looks great on the resume, but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Melbourne
    Current Employee - Business Analyst in Melbourne

    I have been working at IBM full-time for more than 3 years

    Pros

    You'd be working for a strong brand name that everyone recognises and respects. It's a global company that's interconnected, so there's many opportunities to work with people in other countries, and even pursue careers over there (if you play your cards right). There's the option to work from home, although that can sometimes pose a problem (see 'cons'). There's jobs for anyone of any background (Project Management, Sales, Accounting, Consulting, etc), but not everyone.

    Cons

    Unless you're in the project management space, there's no formal training/hand-over proccess in most areas I've worked, so you'd be at the mercy of existing team members if you're new. Hands-on training can be poor. It's also difficult to achieve a strong team environment with synergy, because often people choose to work from home, and you don't get to speak with them face-to-face. Sometimes it's like you have to formally book a meeting just to see a member of your own team. Managers are good at what they do (technically), but lack important people skills - They're often task-orientated, and when under pressure, they focus solely their own survival than on their workers well-being. To be blunt, most managers I've experienced see their subordinates as tools rather than actual people.

    Advice to ManagementAdvice

    Make an effort to truly (and enthusiastically) understand your employees. Spend more time with them face-to-face, and take more interest in how their coping with workloads. If you can, discourage people from working from home unless they have a good reason, because people really should work together in the same office. Remember - Actions speak louder than words. You must DO. If you just offer lip service, then you can expect people to run off to the likes of HP, Accenture and Fuji Xerox.

    Doesn't Recommend
    No opinion of CEO
  3.  

    globe trotting with ibm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant  in  Sydney
    Current Employee - Senior Consultant in Sydney

    I have been working at IBM full-time for more than 5 years

    Pros

    hotels, travel, IP, training, tier 1 clients

    Cons

    everyone has grey hair, a company of old men

    Advice to ManagementAdvice

    culture needs revamp

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Inside Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative  in  Sydney
    Former Employee - Inside Sales Representative in Sydney

    I worked at IBM full-time for more than a year

    Pros

    Will learn all product, software and services offering.

    Cons

    At some time you will feel bored due to non-personal and face-to-face engagement with the clients.

    Advice to ManagementAdvice

    It is good that management advised the Inside Sales Reps about the job coverage and expectation. It might be better to shorten the training period and move reps to other roles after 6 months.

    Recommends
    Positive Outlook
  6.  

    It's been worthwhile

    Former Employee - Senior Consultant  in  Melbourne
    Former Employee - Senior Consultant in Melbourne

    I worked at IBM full-time for more than a year

    Pros

    Global footprint, Big brand, Learning and Training opportunities

    Cons

    Tend to get lost in the crowd, Increments are not as encouraging

    Advice to ManagementAdvice

    Recognition of those who are not able to hard sell themselves, but are good workers nevertheless.

  7.  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Architect  in  Sydney
    Current Employee - Solutions Architect in Sydney

    I have been working at IBM full-time for more than 3 years

    Pros

    Flexible work options are the best on the market, really great for people with kids.
    Great company with great vision and lots of talented people.
    1 year of IBM goes for about 3 years working for some internal IT department somewhere else in my opinion.

    Cons

    Your manager almost does not have a say in your salary reviews

    Advice to ManagementAdvice

    Make IBM more personal, connect to your people, let the line managers more freedom and budget to show appreciation to the people that earn money for IBM.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    IBM Canberra

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hardware Sales  in  Canberra
    Former Employee - Hardware Sales in Canberra

    I worked at IBM full-time for more than 5 years

    Pros

    Strong training, and brand recognition.

    Cons

    Limited regard for people within the organisation

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Industry leader, great people to work with. Bad salary though.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant  in  Melbourne
    Current Employee - Senior Consultant in Melbourne

    I have been working at IBM full-time for more than 5 years

    Pros

    Exposure to a wide range of products, customers and projects. Talented people to work with. It is one of the big names you want to have on your resume at the early stage of your career.

    Cons

    Poor workforce management in terms of salary, promotion. More than 80% of band 6 and 7 are underpay.

    Advice to ManagementAdvice

    Make good use of talented people. It is much cheaper to keep a good employee than recruite a new one.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    A mixed bag with some great people with terrific skills, but poor management who don't appreciate their workforce.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Melbourne
    Former Employee - Project Manager in Melbourne

    I worked at IBM full-time for more than 10 years

    Pros

    IBM has a very large expertise pool. It provides worldwide career opportunities and reasonable salaries. Its people have a high level of technical skills.

    Cons

    It has become too big and obsessed with the bottom line. As a result it has no real understanding of the needs of it's employees and has a poor understanding of it's customers.

    Advice to ManagementAdvice

    Stop giving lip service to issues such as work life balance and job security. Develop your workforce and make them feel secure in their careers. get rid of the platitudes and mean what you say.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    From great to good to ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Managing Consultant  in  Canberra
    Current Employee - Senior Managing Consultant in Canberra

    I have been working at IBM full-time for more than 10 years

    Pros

    Worked with countless very smart, passionate and trustworthy people.
    Opportunities for flexible work arrangements.
    Massive global scale means there are many interesting projects, corners and niches for variety and challenge - if you can navigate the big blue machine to find them.
    Some good employee benefits e.g. sick leave policy, discount schemes.

    Cons

    Far too many of the smart, passionate and trustworthy people have departed. I plan to join them whilst I have some smarts, passion and integrity left in the tank !
    The spreadsheet drivers won the management culture wars. There is an unsustainable focus on shareholder interests over and above clients and employees. Quality was sacrificed for cost in the globally integrated enterprise, the root cause of a death spiral of underwhelming project results for our clients.

    Advice to ManagementAdvice

    Re-set priorities to value happy clients and motivated employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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