IBM Reviews

Updated 21 October 2014
Updated 21 October 2014
11,867 Reviews
3.1
11,867 Reviews
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IBM CEO Virginia Rometty
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Review Highlights

Pros
  • Work from home 2 days/week if you have to commute over 45 minutes to the office (in 1297 reviews)

  • Work life balance ( Work from home) & wider opportunity if you have good network (in 1271 reviews)


Cons
  • Though the company espouses work life balance there is no getting away from work (in 410 reviews)

  • Senior Management thinks that too many metrics are replacement for good management (in 207 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Spreadsheets all day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer in Sydney
    Former Employee - Network Engineer in Sydney

    I worked at IBM as an intern (more than an year)

    Pros

    Easy money, easy job, good perks, diverse workplace

    Cons

    Getting deskilled, pointless meetings, unskilled employees.

    Advice to ManagementAdvice

    Switch to standards.

  2.  

    IBM Australia

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Executive in Sydney
    Former Employee - Client Executive in Sydney

    I worked at IBM full-time (more than 8 years)

    Pros

    Was one of the best places to work prior to 2015 Roadmap being drawn up. Some truly fantastic people in the organization and ability to grow within company. Flexibility around working from home is a great plus as well.

    Cons

    2015 Roadmap and very poor management in Australia. Inability to provide any form of leadership and no sense of ownership. Lack of vision coupled with inability to communicate. Very, very much an old boys club living on past glories. To many incompetent mangers shielding poor performing 'mates'.

    Advice to ManagementAdvice

    Need to start treating employees like human beings. Continually manipulating the compensation plan and removing perks does very little for staff moral.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Some big pros, some big cons.. a giant heading towards another armageddon?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Managing Consultant
    Former Employee - Senior Managing Consultant

    I worked at IBM full-time (more than 10 years)

    Pros

    IBM is still a huge brand that opens doors, and there are many interesting opportunities at IBM. Company has invested in many new technologies, so there are opportunities to work with these and learn. Opportunity to work with some great people, and interesting clients, on interesting problems, around the world. Software and technology are the key focus areas. In many areas teleworking is an option. And you can build your career by moving across technologies, functional areas, countries and industries - all within the company.

    Cons

    In some ways IBM has lost its way as the pace of change has speeded up and the gigantic global process-driven monolith struggles to adapt. The company is not values driven. It is command and control (and double check afterwards) and risk averse. Admin is a nightmare, with process management in the Philippines. Spreadsheet jockeys are running the show, and if your horse isn't performing in the short term, switch horses fast. In smaller markets, long term doesn't seem to matter.

    Not sure about CEO Gini. Previous CEO (Palmisano) basically seemed to milk the software business model and did not sufficiently build or innovate from this business model, in my opinion. As a result, Gini seems to have few options other than cost cutting to meet unrealistic share market expectations for ongoing growth in profitability.

    Advice to ManagementAdvice

    Cut the corporate overhead by half. Push decision making down the organisation. Cut admin by half. Take the risk, become values driven. Rebuild networks of experts. Rebuild employee ownership and accountability. Consider rebalancing company drivers towards employees and clients and away from the fickle short term share market. And run some senior exec town hall meetings where employees ask real questions and the event isn't just stage managed to avoid inconvenient truths coming out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Rather underwhelmed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IBM GBS Consulting By Degrees Entry Level Consultant in Perth, Western Australia
    Current Employee - IBM GBS Consulting By Degrees Entry Level Consultant in Perth, Western Australia

    I have been working at IBM full-time (more than an year)

    Pros

    Obviously it's a really well recognised brand, and if you make a good impression on people with the right people and/or end up in a good team, you can get involved in quite interesting work.

    Cons

    Despite all the HR rhetoric around "we do everything, so you can have multiple career paths within the same company" the reality is that business need is absolute number 1, above investing in their people, developing logical approaches to client relationships etc. There's a huge disconnect between the product recruiters sell you (6 month rotations in different areas, develop your skills, opportunity for exposure to strategy work, analytics) is extremely different from the reality (a lot of need for technical or administrative grads, account partners are only interested in the skills you have and will keep you in a role for 12 months+ to use them).

    Resource management is so convoluted that in practice the only way to get on to projects is to know the right people, which results in a bit of a "boys club" atmosphere on some accounts.

    And obviously lots and lots of systems that you have to go through for everything from reclaiming expenses to trying to be promoted, none of which seem to integrate at all.

    Advice to ManagementAdvice

    Either you are an IT company that invests in products, or a consulting company that invests in people. Right now you are doing neither well.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    A company with great opportunities, but looses its way with its people from time to time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outsourcing Delivery in Sydney
    Former Employee - Outsourcing Delivery in Sydney

    I worked at IBM full-time (more than 10 years)

    Pros

    Great opportunity to move around a diverse organisation and experience numerous career-types all in one company. Work with software, work with hardware, work with services, etc.

    Cons

    IBM has a habit of regular organizational restructures; such a large, diverse organizations means communicating all the wheres, whys, hows, etc. is complicated. Most restructure experiences during my time seemed to result in not much direct influence in my work, etc. or completely turned things on their head

    Advice to ManagementAdvice

    Don't lose sight of your people. You used to develop and encourage your people well, you seem to have lost sight of this over the past five years+

    Recommends
    Negative Outlook
  7.  

    IBM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Technical Professional in Sydney
    Current Employee - Client Technical Professional in Sydney

    I have been working at IBM full-time (more than 5 years)

    Pros

    Ability to own your own calendar and flexibility with working day.

    Cons

    Career mentoring does not exist.
    Commission is not linked to what you sell.
    Career progression is down to you and you are not guided.
    Lots of processes to follow.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Technical Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Specialist in Sydney
    Former Employee - Technical Specialist in Sydney

    I worked at IBM as a contractor (more than 3 years)

    Pros

    Work life balance, work from home option. No fixed timings for work. You are fine as long as you complete 40 hours a week.

    Cons

    Too much of compliance work (Required by large customers). Not much effort on technology efficiency.

    Doesn't Recommend
  9.  

    good

    Current Employee - Intern
    Current Employee - Intern

    I have been working at IBM as an intern (less than an year)

    Pros

    IBM has good hours and good culture. Each team is different so you might have a really good or really bad time, or get interesting or mundane work (as an intern)

    Cons

    Work and responsibility depends on the team you are in. Quite a big company and thus it is political. Pay isn't top gear and reputation is only strong in some areas

  10.  

    Great company

    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at IBM full-time (more than 5 years)

    Pros

    First class training and very ethical in the way business is done

    Cons

    At times the compnay can be bureaucratic.

    Advice to ManagementAdvice

    Contine the great training

  11.  

    Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Sydney
    Former Employee - Software Engineer in Sydney

    I worked at IBM full-time (more than 5 years)

    Pros

    Work life balanced.
    Giant company which has rich product and technology portfolio.

    Cons

    Very serious office politics.
    Discouraging manager behaviors.

    Advice to ManagementAdvice

    Please divide the big company into several smaller ones to improve management transparency and efficiency.

    Doesn't Recommend
    Negative Outlook

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