IBM

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IBM Reviews

Updated 26 November 2014
Updated 26 November 2014
12,180 Reviews
3.1
12,180 Reviews
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IBM CEO Virginia Rometty
Virginia Rometty
3,862 Ratings

Review Highlights

Pros
  • Work from home 2 days/week if you have to commute over 45 minutes to the office (in 1347 reviews)

  • Work life balance ( Work from home) & wider opportunity if you have good network (in 1315 reviews)


Cons
  • Work life/balance depends entirely on the management of your individual projects (in 423 reviews)

  • Senior Management thinks that too many metrics are replacement for good management (in 214 reviews)

More Highlights

Employee Reviews

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  1.  

    Former Finance Analyst - Sydney

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in Sydney
    Former Employee - Financial Analyst in Sydney

    I worked at IBM full-time

    Pros

    Big brand name on the CV which helped me in getting to my senior position now otherwise nothing else!

    Cons

    - Lack of career progression - lack of development and training invested in staff other than to throw people in the deep end
    - Politics
    - Team leaders takes credit for the their subordinates hard work - lack of transparency in measuring staff's performance and hence inability to reward staff (bonus is a few hundred dollars max)
    - bottom line profit is a priority to this company rather than their own employees - this is evident through their extreme cost cutting measures such as removing tea and coffee from the kitchens. Cost cutting seems to be the main solution rather than growth
    - People - due to the long length of service of many of the employees - there is a culture of not being open to change. This is due to the lack of investment in the development of staff as noted above
    - graduate program is a joke - lack of rotation and graduates are pigeon holed into a role
    - lack of consistency in models and methods used by various staff in the same role/job title
    - unwritten/unspoken expectation to work from home/offsite when employee is sick or on leave
    - lack of work life balance

    Advice to ManagementAdvice

    Invest in your people. Cost cutting is also not the solution to your woes.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    A once great company caved in to Shareholders' greed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Analyst in Sydney
    Former Employee - Senior Financial Analyst in Sydney

    I worked at IBM full-time (more than 10 years)

    Pros

    Really good people to work with, only if any of the nice and smart people still left after the multiple wave of culling in Australia and offshoring the jobs. Good experience and the work load would have produced many long endurance multi-tasking super employees that other companies might see as value added asset.

    Cons

    Hardly any pay rise for last few years to keep up with inflation. Not paid enough for the high stress, long hours and week end work to satisfy the executive demands and "help " from the global team.

    Advice to ManagementAdvice

    Shareholders can dump their shares and run with the gain anytime, they have no interest on the long term prospect of this company.
    Start putting the client first, treasure and reward your hardworking employees, many had loyally fulfilling the call of duty at the expense of family life,

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Great place to work

    Current Employee - Anonymous Employee in Toronto
    Current Employee - Anonymous Employee in Toronto

    I have been working at IBM full-time (more than an year)

    Pros

    Rewarding salary and great managers

    Cons

    Long hours with a work/life balance struggle

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    selfish managers- especially woman

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IBM

    Pros

    too big to spot who is doing work and who is not

    Cons

    never expect anything and anybody to progress your career

    Advice to ManagementAdvice

    get real, especially the American management

  6.  

    It was a brilliant organisation to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Solutions Manager in Sydney
    Former Employee - Technical Solutions Manager in Sydney

    I worked at IBM full-time (more than 10 years)

    Pros

    Management support was exemplary, the Executives were steering the company I a great direction.

    Cons

    They have totally lost the plot. No longer a company which cares about their employees, no direction, no leadership, no concept of delivering value to their clients.

    Advice to ManagementAdvice

    get back to a model based on Mr Gerstner, not Sam or Ginny, they have led the company on a path to disaster.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Spreadsheets all day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer in Sydney
    Former Employee - Network Engineer in Sydney

    I worked at IBM as an intern (more than an year)

    Pros

    Easy money, easy job, good perks, diverse workplace

    Cons

    Getting deskilled, pointless meetings, unskilled employees.

    Advice to ManagementAdvice

    Switch to standards.

  8.  

    Ok for some, but too many high level hangers on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IBM full-time (more than 8 years)

    Pros

    A compny this size offers career advancement, providing you don't stay in one job too long and become "pigeon holed". The work life balance is a plus, and it's what holds many people there.

    Cons

    Too much internal crap to deal with - an average working day is spent dealing with irrelevant email and pointless internal "mandatory education". There's a maniacal focus on company growth, and IBM is happy to slash and get rid of good people to meet a target. Doesn't instill a great sense of loyalty. The organisation feel very top heavy - lot's of chiefs and a lot less indians actually doing the work.

    Advice to ManagementAdvice

    Consider your people, not just the numbers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    IBM Australia

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Executive in Sydney
    Former Employee - Client Executive in Sydney

    I worked at IBM full-time (more than 8 years)

    Pros

    Was one of the best places to work prior to 2015 Roadmap being drawn up. Some truly fantastic people in the organization and ability to grow within company. Flexibility around working from home is a great plus as well.

    Cons

    2015 Roadmap and very poor management in Australia. Inability to provide any form of leadership and no sense of ownership. Lack of vision coupled with inability to communicate. Very, very much an old boys club living on past glories. To many incompetent mangers shielding poor performing 'mates'.

    Advice to ManagementAdvice

    Need to start treating employees like human beings. Continually manipulating the compensation plan and removing perks does very little for staff moral.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Some big pros, some big cons.. a giant heading towards another armageddon?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Managing Consultant
    Former Employee - Senior Managing Consultant

    I worked at IBM full-time (more than 10 years)

    Pros

    IBM is still a huge brand that opens doors, and there are many interesting opportunities at IBM. Company has invested in many new technologies, so there are opportunities to work with these and learn. Opportunity to work with some great people, and interesting clients, on interesting problems, around the world. Software and technology are the key focus areas. In many areas teleworking is an option. And you can build your career by moving across technologies, functional areas, countries and industries - all within the company.

    Cons

    In some ways IBM has lost its way as the pace of change has speeded up and the gigantic global process-driven monolith struggles to adapt. The company is not values driven. It is command and control (and double check afterwards) and risk averse. Admin is a nightmare, with process management in the Philippines. Spreadsheet jockeys are running the show, and if your horse isn't performing in the short term, switch horses fast. In smaller markets, long term doesn't seem to matter.

    Not sure about CEO Gini. Previous CEO (Palmisano) basically seemed to milk the software business model and did not sufficiently build or innovate from this business model, in my opinion. As a result, Gini seems to have few options other than cost cutting to meet unrealistic share market expectations for ongoing growth in profitability.

    Advice to ManagementAdvice

    Cut the corporate overhead by half. Push decision making down the organisation. Cut admin by half. Take the risk, become values driven. Rebuild networks of experts. Rebuild employee ownership and accountability. Consider rebalancing company drivers towards employees and clients and away from the fickle short term share market. And run some senior exec town hall meetings where employees ask real questions and the event isn't just stage managed to avoid inconvenient truths coming out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Rather underwhelmed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IBM GBS Consulting By Degrees Entry Level Consultant in Perth, Western Australia
    Current Employee - IBM GBS Consulting By Degrees Entry Level Consultant in Perth, Western Australia

    I have been working at IBM full-time (more than an year)

    Pros

    Obviously it's a really well recognised brand, and if you make a good impression on people with the right people and/or end up in a good team, you can get involved in quite interesting work.

    Cons

    Despite all the HR rhetoric around "we do everything, so you can have multiple career paths within the same company" the reality is that business need is absolute number 1, above investing in their people, developing logical approaches to client relationships etc. There's a huge disconnect between the product recruiters sell you (6 month rotations in different areas, develop your skills, opportunity for exposure to strategy work, analytics) is extremely different from the reality (a lot of need for technical or administrative grads, account partners are only interested in the skills you have and will keep you in a role for 12 months+ to use them).

    Resource management is so convoluted that in practice the only way to get on to projects is to know the right people, which results in a bit of a "boys club" atmosphere on some accounts.

    And obviously lots and lots of systems that you have to go through for everything from reclaiming expenses to trying to be promoted, none of which seem to integrate at all.

    Advice to ManagementAdvice

    Either you are an IT company that invests in products, or a consulting company that invests in people. Right now you are doing neither well.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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