IKEA Reviews

Updated 18 September 2014
Updated 18 September 2014
557 Reviews
3.6
557 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
IKEA CEO Peter Agnefjall
Peter Agnefjall
130 Ratings

Review Highlights

Pros
  • Great benefits, Store Manager who really cares about everyone, fun place to work (in 55 reviews)

  • Great team, good benefits, great work-life balance, opportunities for development & growth (in 24 reviews)


Cons
  • work life balance is not always at the forfront for coworkers (in 18 reviews)

  • coming from a part time you will not choose to do a full time job or work more hours (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    amazing company, with intellectual management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Co-Worker  in  Perth, Western Australia
    Current Employee - Sales Co-Worker in Perth, Western Australia

    I have been working at IKEA part-time for more than a year

    Pros

    flexible working hours
    heaps of opportunity to work in different department within IKEA
    pay rate is appreciable

    Cons

    you need to be fit for physical lifting.
    excellent customer service skills are required

    Advice to ManagementAdvice

    there should be a department meeting every month to discuss the ongoing issues

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good vibe around friendly coworkers in the store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Team Manager  in  Sydney
    Current Employee - Customer Service Team Manager in Sydney

    I have been working at IKEA full-time for more than 5 years

    Pros

    friendly coworkers and managers. good price for coworker's meal and discount
    lot of different departments to work for

    Cons

    stressful work with customer facing roles, relatively low salary and long working hours

    Advice to ManagementAdvice

    reduce the politics

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great learning experience where the company is like a family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing  in  Perth, Western Australia
    Former Employee - Marketing in Perth, Western Australia

    I worked at IKEA full-time for more than a year

    Pros

    The training they provide is extensive and extremely well done. There is a huge variety of work and you have the ability to move around the company, for example from a sales position to a position in logistics. There are international opportunities and training. The people you work with are great. There's a reason that co-workers stay with the company a long time. The focus on families and kids is unmatched. Working on the marketing for a brand this fun was a great experience. Subsidised meals and drinks for those who are working. A cafeteria for staff, and a focus on making sure people take breaks.

    Cons

    There can be inefficiencies where people hire people they like rather than people who will create positive change. There can be inter-departmental competitiveness. As it is retail, the pay isn't great.

    Advice to ManagementAdvice

    You have an incredible brand. Your employees are your biggest advocates. Take care of them.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Labour intensive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Assistant  in  Sydney
    Former Employee - Customer Service Assistant in Sydney

    I worked at IKEA part-time for less than a year

    Pros

    Nice people, pay and perks

    Cons

    Hard work, short breaks and few hours

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Bureaucratic atmosphere, internal politics stops you to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Melbourne
    Current Employee - Anonymous Employee in Melbourne

    I have been working at IKEA full-time for more than 3 years

    Pros

    Global Opportunities, Values and Culture is really strong but haven't seen getting implemented in IKEA Australia

    Cons

    true talent is leaving the company due to internal politics and bureaucracy. turnover rate is around 23%, still Senior Management doesn't want change their attitude.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Ikea Sydney

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Sydney
    Former Employee - Anonymous Employee in Sydney

    I worked at IKEA full-time for more than a year

    Pros

    Most of the time easy going environment.

    An opportunity to travel and work in other IKEA stores around the world.

    Solid career opportunities provided that you are having your lunch with the right people in the coworker's cafeteria.

    Cons

    *Coworkers restaurant is full of unpurchased food from customer's restaurant. Some of it not fresh and there is a possibility of getting a food poisoning or a diarrhea so better look carefully.

    * The notion of a decentralized culture has a drawback in the form of panic and fear of someone capable being a part of the organizational workforce. The idea here is to hire only people without critical thinking who can be pushed around. So if you want to drastically improve your chances of being promoted or hired you have to appeal to the HR by showing poor reasoning skills, emotional insecurities, lack of confidence.

    * The subsequent issue is those individuals end up being in Team leader/ Managerial positions, which in turn reinforces new waves of hiring of alike candidates, as they are unable to coordinate capable individuals.

    * Another subsequent issue is it takes ages to get anything done, while I was there it was tempting to snitch to WorkCover (Australian OHS Authority) about the obvious safety problems and hazards. You have to threaten the relevant coworkers with legal responsibilities in order to get hazards removed/being dealt with.

    *I am not sure if that a common Swedish practice but announcing long in advance that you are going to do an audit at a given store is defecting the purpose of doing an audit. The employees are openly being trained for an audit by their managers: what to say, how to say and so on. Eventually the auditors are ecstatic to conclude their visit with a report where they state that the culture is alive in a given store. The hypocrisy is at very high levels.

    Advice to ManagementAdvice

    Next time you do an audit make it a surprise.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Sydney
    Current Employee - Anonymous Employee in Sydney

    I have been working at IKEA full-time for more than 5 years

    Pros

    Everyone is given a fair opportunity to develop at work and a fun place to work

    Cons

    Slow decision making and outdated IT systems

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A people-oriented company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Melbourne
    Former Employee - Cashier in Melbourne

    I worked at IKEA part-time for more than a year

    Pros

    Friendly working environment, no power distance, creative-ideas supported.

    Cons

    Minimum wages offered, and limited career development.

    Advice to ManagementAdvice

    Create career development pathways.

    Recommends
    Positive Outlook
  10.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Sydney
    Current Employee - Anonymous Employee in Sydney

    I have been working at IKEA

    Pros

    Great place to work, good salary, great colleagues. Senior management actually cares about their employees. Expanding company that is secure and exciting

    Cons

    Just the weekends and the long retail hours but that's normal everywhere. And only one store in Sydney so not enough career progress.

    Advice to ManagementAdvice

    No real advice

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    IKEA Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Bloomington, MN (US)
    Former Employee - Anonymous Employee in Bloomington, MN (US)

    I worked at IKEA full-time for more than 8 years

    Pros

    Great company...good culture, wonderful people, environmentally aware.

    Cons

    Lots of turnover, clueless people making decisions for the store level in the service office, often not a lot of consistency on the way things are handled with coworkers...often who you know or are friends with changes the outcome of major decisions.

    Recommends
    Positive Outlook
    No opinion of CEO

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