Glassdoor is your free inside look at IRS reviews and ratings - including employee satisfaction and approval ratings for IRS CEO Douglas Shulman. All 178 reviews are posted anonymously by IRS employees.
78% of the CEO
Douglas Shulman
I have been working at IRS full-time for more than 7 years
Pros – The benefits were outstanding, including flexible work schedules. I enjoyed my time there and wouldn't mind working for them again.
Cons – You have to deal with taxpayers, which is an adversarial position - anytime the public deals with the IRS they aren't happy, so you learn to deal with unhappy and tough clients
Yes, I would recommend this company to a friend
2013-06-12 16:48 PDT
I worked at IRS full-time for more than 3 years
Pros – Salary, Hours, Medical, Paid Time Off, Performance Awards, Opportunities to move up to IT, Teaching, Management, Revenue Officer,etc.
Cons – Building and location, ghetto employees
Advice to Senior Management – Management is professional, fair and worked hard to help me advance.
Yes, I would recommend this company to a friend
2013-06-13 21:34 PDT
I have been working at IRS full-time for more than 3 years
Pros – Flexible , great training program, interesting assignments.
Cons – Pay freezes by congress not good
Yes, I would recommend this company to a friend
2013-05-30 22:20 PDT
I have been working at IRS
Pros – Good staff, always willing to answer questions
Cons – short tour of duty (temp position)
2013-05-21 14:13 PDT
I worked at IRS full-time for more than 3 years
Pros – Work/Life Balance
Always 40 hours/week, no more, no less
Thrift Savings Plan
Liberal amount of Annual/Sick leave
Cons – One person does the work of 5, due to staff shortages and hiring freezes
Deadlines and casework are not realistic or manageable
Very few opportunities lately for growth, movement, transfers, relocations, promotions, and the like
Dealing with the tax-paying public is a nightmare and WILL take its toll, very adversarial
Due to the nature and volume of the work, it is very difficult to find this job rewarding
Easy to fall behind and get burnt out, thankless job
Advice to Senior Management – Decrease the amount of casework to increase the quality of the work and employee satisfaction. This is a thankless job.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-06-08 12:39 PDT
I worked at IRS full-time
Pros – Benifits and pay was good
Cons – Lack of communication and poor managment
2013-05-23 12:54 PDT
I have been working at IRS full-time for more than 3 years
Pros – Telework, automatic wage-grade increases, easy to schedule vacation time, some colleagues are very nice and easygoing.
Cons – Lazy co-workers and little action taken by management to reverse their behaviors, incompetent leadership, no where to advance because of hiring freeze and employees who are retired-in-place. Plus, the expected bureaucrazy that makes government work so much fun in general.
Advice to Senior Management – There's not point to this field because management never listens anyway.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-23 20:25 PDT
I worked at IRS full-time for less than a year
Pros – Friendly Staff, Helpful Supervisors, Laid-Back Atmosphere
Cons – Extremely Detail-Oriented, Quite Tedious Work
Advice to Senior Management – None, they are doing an excellent job.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-08 12:03 PDT
I have been working at IRS full-time for more than 3 years
Pros – It's people. Mission is great, moderate travel, but management consults with an employee, so if there is no desire to travel - you won't be forced.
Cons – Training opportunities are not so great. Internal training ages behind the curve. Recent sequastration drama is not adding any velue to the orgnization.
Advice to Senior Management – Don't be afraid to question status quo.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-06 12:54 PDT
I worked at IRS full-time for more than 3 years
Pros – Great Medical and Dental Benefits.
Cons – Employees are treated like robots and there are very few opportunities for growth. Time off for life events or vacations have to be scheduled months in advance.
Advice to Senior Management – Take the time to get to know your employees and the talents they bring to the table. Don't put everyone in the same box and allow those who want to grow to move forward.
No, I would not recommend this company to a friend
2013-05-17 09:10 PDT
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No thanks – I'll just look around