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IRS
3.4 of 5 178 reviews
www.irs.gov Washington, DC 5000+ Employees

IRS Reviews

Updated Jun 13, 2013
All Employees Current Employees Only

3.4 178 reviews

                             

78% Approve of the CEO

IRS Commissioner Douglas Shulman

Douglas Shulman

(76 ratings)

63% of employees recommend this company to a friend
178 Employee Reviews
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  • Work/Life Balance
         
  • Senior Management
         
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  • Approves of CEO

 

Employer was great, job was so-so

Revenue Officer (Current Employee)
New York, NY (US)

I have been working at IRS full-time for more than 7 years

ProsThe benefits were outstanding, including flexible work schedules. I enjoyed my time there and wouldn't mind working for them again.

ConsYou have to deal with taxpayers, which is an adversarial position - anytime the public deals with the IRS they aren't happy, so you learn to deal with unhappy and tough clients

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
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  • Culture & Values
         
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  • Career Opportunities
         

 

Contact Representative - work hard, move up fast

Contact Representative (Former Employee)
Cleveland, OH (US)

I worked at IRS full-time for more than 3 years

ProsSalary, Hours, Medical, Paid Time Off, Performance Awards, Opportunities to move up to IT, Teaching, Management, Revenue Officer,etc.

ConsBuilding and location, ghetto employees

Advice to Senior ManagementManagement is professional, fair and worked hard to help me advance.

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
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Great agency to work for!

Internal Revenue Agent (Current Employee)
Fairfield, CA (US)

I have been working at IRS full-time for more than 3 years

ProsFlexible , great training program, interesting assignments.

ConsPay freezes by congress not good

Yes, I would recommend this company to a friend

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Fair

Anonymous Employee (Current Employee)

I have been working at IRS

ProsGood staff, always willing to answer questions

Consshort tour of duty (temp position)

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  • Work/Life Balance
         
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  • Comp & Benefits
         
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  • Disapproves of CEO

 

Overworked and Underpaid

Revenue Officer (Former Employee)
Buffalo, NY (US)

I worked at IRS full-time for more than 3 years

ProsWork/Life Balance
Always 40 hours/week, no more, no less
Thrift Savings Plan
Liberal amount of Annual/Sick leave

ConsOne person does the work of 5, due to staff shortages and hiring freezes
Deadlines and casework are not realistic or manageable
Very few opportunities lately for growth, movement, transfers, relocations, promotions, and the like
Dealing with the tax-paying public is a nightmare and WILL take its toll, very adversarial
Due to the nature and volume of the work, it is very difficult to find this job rewarding
Easy to fall behind and get burnt out, thankless job

Advice to Senior ManagementDecrease the amount of casework to increase the quality of the work and employee satisfaction. This is a thankless job.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Career Opportunities
         

 

Mail clerk

Anonymous Employee (Former Employee)
Memphis, TN (US)

I worked at IRS full-time

ProsBenifits and pay was good

ConsLack of communication and poor managment

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Awful

Communications (Current Employee)
Washington, DC (US)

I have been working at IRS full-time for more than 3 years

ProsTelework, automatic wage-grade increases, easy to schedule vacation time, some colleagues are very nice and easygoing.

ConsLazy co-workers and little action taken by management to reverse their behaviors, incompetent leadership, no where to advance because of hiring freeze and employees who are retired-in-place. Plus, the expected bureaucrazy that makes government work so much fun in general.

Advice to Senior ManagementThere's not point to this field because management never listens anyway.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Work/Life Balance
         
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Amazing Experience with the IRS

Mail Clerk (Former Employee)
Austin, TX (US)

I worked at IRS full-time for less than a year

ProsFriendly Staff, Helpful Supervisors, Laid-Back Atmosphere

ConsExtremely Detail-Oriented, Quite Tedious Work

Advice to Senior ManagementNone, they are doing an excellent job.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Work/Life Balance
         
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  • Approves of CEO

 

Not a bad organization to work for.

IT Specialist (Current Employee)
Cincinnati, OH (US)

I have been working at IRS full-time for more than 3 years

ProsIt's people. Mission is great, moderate travel, but management consults with an employee, so if there is no desire to travel - you won't be forced.

ConsTraining opportunities are not so great. Internal training ages behind the curve. Recent sequastration drama is not adding any velue to the orgnization.

Advice to Senior ManagementDon't be afraid to question status quo.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Work/Life Balance
         
  • Senior Management
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

No work life balance

Anonymous Employee (Former Employee)
Nashville, TN (US)

I worked at IRS full-time for more than 3 years

ProsGreat Medical and Dental Benefits.

ConsEmployees are treated like robots and there are very few opportunities for growth. Time off for life events or vacations have to be scheduled months in advance.

Advice to Senior ManagementTake the time to get to know your employees and the talents they bring to the table. Don't put everyone in the same box and allow those who want to grow to move forward.

No, I would not recommend this company to a friend

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