Insight

www.insight.com
Employer Engaged

Insight Reviews

Updated 26 February 2015
Updated 26 February 2015
220 Reviews
2.8
220 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
122 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 12 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Highlights

Employee Reviews

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  1.  

    BDM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BDM
    Former Employee - BDM

    I worked at Insight full-time (more than 3 years)

    Pros

    The company has undergone an transformation as the IT Channel evolves and so far has managed to stay on the wave and not sunk. The geographical spread offers a lot of prospects to relocate and they also like to promote from within which is good for careers prospects.

    Cons

    Some middle managers can make the work life very difficult. The company is trying to become a solutions provider but is stuck in the box shifter mentality and this leads to internal conflict between hitting targets by just smashing out KPI's and actually doing what clients value/need/want and what actually makes profit and long term returns. Also, very process based methods for internal communications and work and can lead to long SLA's and bad internal client satisfaction.

    Advice to ManagementAdvice

    Reduce red tape, create smaller more dynamic 'sales' teams to be more agile and customer focused.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Really good company to work for in ANZ

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SMB Account Manager in Sydney
    Former Employee - SMB Account Manager in Sydney

    I worked at Insight full-time (more than a year)

    Pros

    Good management team, Achievable targets and Australia/NZ had the ability to work that was autonomous to the ROW. No phone bashing and very strategic and intelligent selling.

    Cons

    Lack of progression opportunity. It was quite hard to earn good commission in the SMB team.

    Advice to ManagementAdvice

    Keep the culture as it was in 2010/2011. I had great fun working the the Brookvale office in Sydney during my time in Australia.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Delivery Manager in Melbourne
    Current Employee - Service Delivery Manager in Melbourne

    I have been working at Insight full-time (more than a year)

    Pros

    there is no pros within Insight Service Team

    Cons

    - No recognition for the hardwork
    - No communication from Top down

    Advice to ManagementAdvice

    Don't make the decision call without any communication to your team.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    IT...the place to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tempe, AZ (US)
    Current Employee - Anonymous Employee in Tempe, AZ (US)

    I have been working at Insight full-time (more than 5 years)

    Pros

    *in a relevant industry
    *Good/great leaders at the C level
    *involved in new technologies
    *pay is comparable to the market place
    *fast paced

    Cons

    *fast paced
    *needs better retirement planning for long term employees
    *tries to be everything for everyone and not focused on our core strengths
    *new number priority every day

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Contract

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Insight as a contractor (less than a year)

    Pros

    The staff are very helpful and responsive. They visit frequently to check up on your and address any issues. Pay is good.

    Cons

    Even with the visits the communication can sometimes be lacking. The process of online training and entering timesheet information can be a nightmare.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Good Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Pros

    Overall I enjoyed working here. Great sales environment, good training, and fun atmosphere. Enjoyed working with most of the people in my department, very open door policy.

    Cons

    Can be a high stress environment, especially if you're in the sales department
    Multiple software applications, need to consolidate applications to save time

    Advice to ManagementAdvice

    Invest in improving the software applications

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Sales Solutions Asscociate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Contractor-sales Solutions Associate in Dallas, TX (US)
    Current Contractor - Contractor-sales Solutions Associate in Dallas, TX (US)

    I have been working at Insight as a contractor (less than a year)

    Pros

    Choose own Hours and work pace

    Cons

    Pay is poor even as a contractor. expect same work or more as regular employees, yet NO benefitse, vacation or time off. Do not get pd. for holidays that are required to take off.

    Advice to ManagementAdvice

    DO NOT hire initially as contractor and expect people to work almost a year before hiring full time.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Good entry level work, nothing else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer
    Former Employee - Engineer

    I worked at Insight full-time (more than 3 years)

    Pros

    If you are getting your feet wet in the IT industry for network, sysadmin, etc, this will be a good first place out of college, military, etc. You would be exposed to a lot and get to feel out some technologies, and see a corporate environment with not many expectations on prior work experience. Your lateral coworkers will be cool folks to work with.

    Cons

    The management is terrible and has no idea where they are headed all the way up. Google their continued history of high turnover and layoffs. Google the exec's history with prior companies also nose-diving. Even the benefits you get you will not be allowed to exercise. Great place for entry experience, then get out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Not the greatest experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Pros

    Central location in Dallas is close to major highways, some work from home flexibility, nice PTO structure, some nice coworkers, community involvement.

    Cons

    Lot of turnover, poor training, systems and back office issues, lack of career path, constantly changing and complicated bonus structure.

    Advice to ManagementAdvice

    Too many silos and systems issues. Need career path to retain and award hard working, experienced employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Engagement Specialist in Redmond, WA (US)
    Current Employee - Client Engagement Specialist in Redmond, WA (US)

    I have been working at Insight

    Pros

    Good company to work for

    Cons

    Corp structure is a bit difficult to understand

    Advice to ManagementAdvice

    None....

    Recommends
    Positive Outlook

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