Insight

  www.insight.com
  www.insight.com

Insight Reviews

Updated 17 November 2014
Updated 17 November 2014
196 Reviews
2.7
196 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
110 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 12 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    BDM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BDM
    Former Employee - BDM

    I worked at Insight full-time (more than 3 years)

    Pros

    The company has undergone an transformation as the IT Channel evolves and so far has managed to stay on the wave and not sunk. The geographical spread offers a lot of prospects to relocate and they also like to promote from within which is good for careers prospects.

    Cons

    Some middle managers can make the work life very difficult. The company is trying to become a solutions provider but is stuck in the box shifter mentality and this leads to internal conflict between hitting targets by just smashing out KPI's and actually doing what clients value/need/want and what actually makes profit and long term returns. Also, very process based methods for internal communications and work and can lead to long SLA's and bad internal client satisfaction.

    Advice to ManagementAdvice

    Reduce red tape, create smaller more dynamic 'sales' teams to be more agile and customer focused.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Really good company to work for in ANZ

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SMB Account Manager in Sydney
    Former Employee - SMB Account Manager in Sydney

    I worked at Insight full-time (more than an year)

    Pros

    Good management team, Achievable targets and Australia/NZ had the ability to work that was autonomous to the ROW. No phone bashing and very strategic and intelligent selling.

    Cons

    Lack of progression opportunity. It was quite hard to earn good commission in the SMB team.

    Advice to ManagementAdvice

    Keep the culture as it was in 2010/2011. I had great fun working the the Brookvale office in Sydney during my time in Australia.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Delivery Manager in Melbourne
    Current Employee - Service Delivery Manager in Melbourne

    I have been working at Insight full-time (more than an year)

    Pros

    there is no pros within Insight Service Team

    Cons

    - No recognition for the hardwork
    - No communication from Top down

    Advice to ManagementAdvice

    Don't make the decision call without any communication to your team.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Long time sales rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Insight full-time (more than 5 years)

    Pros

    CEO has the long term vision to lead this company. Sales people are empowered to grow business the way they see fit. Insight is willing to try new things, attack new verticals, etc. A really good place to work.

    Cons

    Leadership can roll out new ideas without thinking them through. Many times initiatives fizzle. Lately decisions are guided by pipeline and forecast which results in an overall short-sidedness.

    Advice to ManagementAdvice

    Get out of the spreadsheets and focus on the "sales" part of sales management.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great place - not enough pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Tempe, AZ (US)
    Current Employee - Account Executive in Tempe, AZ (US)

    I have been working at Insight full-time (more than an year)

    Pros

    Hours are the best - M-F and 8-5 with all holidays off and paid. Laid back work space, friendly people, lots of contests to win prizes and cash! On site Healthcare office with only 10.00 copay. Built in cafeteria.

    Cons

    The compensation plan stinks. Once you lose your first year of guarantee, you lose 10k of income. It is practically impossible to make that up in your commission sales - especially in year 2.

    Advice to ManagementAdvice

    Get quotas to you on time and increase compensation.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    No vision or long term focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Insight full-time (more than 3 years)

    Pros

    Strong product offering--combination of hardware, software, and services and enterprise expertise are hard to beat.

    Cons

    Leadership is not focused and doesn't have long term vision of success. Lack of empowerment. Values on paper are good but not embodied in the company.

    Advice to ManagementAdvice

    Have a long term vision of success and stick to it. Empower teammates, improve pay and benefits to attract higher caliber talent.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Would recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Specialist in Tempe, AZ (US)
    Former Employee - Marketing Specialist in Tempe, AZ (US)

    I worked at Insight full-time (more than an year)

    Pros

    Good benefits, on-site clinic, several free food days and give-a-ways. Everyone is friendly, hours are flexible.

    Cons

    Don't expect to be promoted and the salaries are way below standard.

    Advice to ManagementAdvice

    Once money is out of the way, people will work harder. Also to be more involved with their employees. The mailroom knew my name and my director called me a past employee's name for a year before I left.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great company and great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Partner Sales Representative in Tempe, AZ (US)
    Former Employee - Partner Sales Representative in Tempe, AZ (US)

    I worked at Insight full-time (more than 3 years)

    Pros

    Clear company values and communication about direction the company is taking. Great culture. Lots of free giveaways from vendors and sales contests. Sales and recognition are great.

    Cons

    As with any large company you can sometimes get lost in the mix. Such a large company it was hard to make changes to processes. Training for some positions was little to none.

    Advice to ManagementAdvice

    Develop a clear path of advancement for those interested. Promote from within. Have management take training on how to develop their people.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good industry and leadership with many opportunities for training and working in different positions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tempe, AZ (US)
    Current Employee - Anonymous Employee in Tempe, AZ (US)

    I have been working at Insight full-time (more than 5 years)

    Pros

    Growing industry (IT), opportunity to develop new technical and leadership skills, Fortune 500 global company with a 25-year track record, environment is constantly changing/evolving which creates opportunities to work in different positions (you don't have to wait for someone to leave in order to have the opportunity to do something new)

    Cons

    Benefits are competitive for what the average large company is offering today; however, if you don't have $2500 in your savings account to cover your medical expenses, don't work here. It's a high deductible plan with a healthcare savings account. The entry-level sales positions are extremely challenging.

    Advice to ManagementAdvice

    Figure out a way to grow revenue and increase market share. It's hard to create a winning culture when we are constantly in cost cutting mode and unable to achieve planned results.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Anonymous Former Employee for 10+ Years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Tempe, AZ (US)
    Former Employee - Anonymous in Tempe, AZ (US)

    I worked at Insight full-time (more than 10 years)

    Pros

    Executives have moved from the "good ole boy" mentality to the current century. They offer a TON of training, but you do have to go to HR and ask for it if you want anything beyond "new hire" training.

    Cons

    Salaries and benefits WAY below industry standards. Favoritism is rampant - I know of someone who got the largest annual raise on the team because he was buying a house and "needed the money more than anybody else did." Executives PRETEND to care about their employees, but all they really care about is the bottom line. They set nearly impossible goals, offering incredible rewards - and when the employees make those goals...they hire a bunch of new execs who don't honor the promises put in place by the former ones. Morale is the worst I have ever seen at any company I have ever worked at. After 10+ years of great performance reviews and not a single negative one, I got a new boss who didn't like me for no reason in particular. He told me his second week there that if I didn't quit I would be fired. When I asked him why, he named a few people who told him they didn't like me personally - absolutely nothing to do with my job performance. I was fired because of gossip.

    Advice to ManagementAdvice

    Employees are your greatest asset, not a bunch of warm bodies (as one former Insight Executive called us.) Employee turnover costs a LOT more than keeping the ones you have happy.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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