Insight

  www.insight.com
  www.insight.com

Insight Reviews

Updated 15 December 2014
Updated 15 December 2014
203 Reviews
2.9
203 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
114 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 12 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Highlights

Employee Reviews

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  1.  

    BDM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BDM
    Former Employee - BDM

    I worked at Insight full-time (more than 3 years)

    Pros

    The company has undergone an transformation as the IT Channel evolves and so far has managed to stay on the wave and not sunk. The geographical spread offers a lot of prospects to relocate and they also like to promote from within which is good for careers prospects.

    Cons

    Some middle managers can make the work life very difficult. The company is trying to become a solutions provider but is stuck in the box shifter mentality and this leads to internal conflict between hitting targets by just smashing out KPI's and actually doing what clients value/need/want and what actually makes profit and long term returns. Also, very process based methods for internal communications and work and can lead to long SLA's and bad internal client satisfaction.

    Advice to ManagementAdvice

    Reduce red tape, create smaller more dynamic 'sales' teams to be more agile and customer focused.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Really good company to work for in ANZ

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SMB Account Manager in Sydney
    Former Employee - SMB Account Manager in Sydney

    I worked at Insight full-time (more than an year)

    Pros

    Good management team, Achievable targets and Australia/NZ had the ability to work that was autonomous to the ROW. No phone bashing and very strategic and intelligent selling.

    Cons

    Lack of progression opportunity. It was quite hard to earn good commission in the SMB team.

    Advice to ManagementAdvice

    Keep the culture as it was in 2010/2011. I had great fun working the the Brookvale office in Sydney during my time in Australia.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Delivery Manager in Melbourne
    Current Employee - Service Delivery Manager in Melbourne

    I have been working at Insight full-time (more than an year)

    Pros

    there is no pros within Insight Service Team

    Cons

    - No recognition for the hardwork
    - No communication from Top down

    Advice to ManagementAdvice

    Don't make the decision call without any communication to your team.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Specialist in Tempe, AZ (US)
    Former Employee - Product Specialist in Tempe, AZ (US)

    I worked at Insight

    Pros

    Comfortable work environment, good training department, very fair comp plan

    Cons

    Try to provide a better balance/mix of training and the normal day to day activities

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Product Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Management in Uxbridge, England (UK)
    Current Employee - Product Management in Uxbridge, England (UK)

    I have been working at Insight

    Pros

    Empowered to make a difference. Excellent pay structure. New president EMEA is a welcomed breath of fresh air. Dress down culture.

    Cons

    Increase in role development would be welcomed. Structured development plan needed

    Advice to ManagementAdvice

    Keep on track with North Star plan. Work of genius that will transform the company to a true solution provider.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I have recommended

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight

    Pros

    There is room for advancement and it is a great team to work with.

    Cons

    Compensation is usually below industry standard.

    Recommends
    Neutral Outlook
  8. 1 person found this helpful  

    Trying to evolve, but has a ways to go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Tempe, AZ (US)
    Current Employee - Senior Manager in Tempe, AZ (US)

    I have been working at Insight full-time (more than 3 years)

    Pros

    Industry leader and expanding offerings and services capabilities provide Insight with great potential. Benefits are decent for a large corporation. They have recently added some more innovative benefits like an on-site health clinic and on-site health screenings to improve health consciousness among the teammates. They have a nice holiday party and some fun perks from the partners in the call center. Good management training programs for front line managers are provided, if you can find the time to attend. Onsite cafeteria at the Harl location, although it's overpriced and food isn't healthy or good. Free vendor food is common and better than the cafeteria food!

    Cons

    Constant change is strategy and senior leadership is often times short sighted, but in the name of growth. Constant change is particularly frustrating to the sales organization who's expectations, accounts, managers, etc are frequently changing. There is a tremendous lack of sales accountability and rigor. Sales training is poor and sales management, with some exceptions, is poor. The culture is deteriorating and morale is currently very low. Systems are very outdated, but there is a lot of work being done to improve in this area. Pay overall is below market average. Insight is trying to evolve into a modern day company, but still has a lot of school mentality which makes the shift difficult. Lots of silos and favoritism still exists. There is no empowerment and you need to go through a million approvals for the most basic and common sense things. Lots and lots of meetings. Very little respect for work/life balance or time off. You are expected to ALWAYS be accessible.

    Advice to ManagementAdvice

    Stop implementing so many major changes without thinking them thoroughly and getting reality checks from those on the front lines. Change is good, but constant and ongoing changes can be incredibly distracting. Create more accountability in the sales organization. Empower your managers and leaders. Being fiscally responsible is good, but you have over-pivoted at the expense of your teammates and the culture.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Great overall experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Tysons Corner, VA (US)
    Current Employee - Financial Analyst in Tysons Corner, VA (US)

    I have been working at Insight full-time (less than an year)

    Pros

    Insight global really has put their work ahead of their personal lives. They were there on a drop of a hat and really helped me through the recruiting stage.

    Cons

    There were really no cons. Everyone was super nice and was there for you when ever you needed it.

    Advice to ManagementAdvice

    Keep on keeping on

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Don't expect too much and you won't be disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Tempe, AZ (US)
    Former Employee - Senior Manager in Tempe, AZ (US)

    I worked at Insight full-time (more than 8 years)

    Pros

    Overall a great group of people to work with (at the contributor level). Several unique benefits (many free breakfasts if you work in the Harl office, tickets to sporting events, tchotchkes galore. Good time off once you have been there 3 years - but vacation time is use it or lose it so no carry-over and no payout when you leave.

    Cons

    You will be trapped in a cube that is as small as legally allowed. Management asks for the impossible and gives no thought into how you are expected to get it done. No career development. Minimal promotions (and those that are promoted are often done with no regard to actual skills).

    Advice to ManagementAdvice

    Invest in the resources that are needed to get the job done right. With all of the data issues that have plagued this company it is hard to believe that it can still do business.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    No career path, can't go anywhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative in Tempe, AZ (US)
    Current Employee - Financial Services Representative in Tempe, AZ (US)

    I have been working at Insight full-time (more than 3 years)

    Pros

    Looks good on resume, teammates are so unqualified it is easy to look good

    Cons

    There is no way to move up in the company and no type of career path, pay is below average and if anyone gets a yearly raise it might be $.10 an hour, there is absolutely no training and all the management is completely unaware of what they are doing and are only in their jobs because they have friends in upper management. Benefits are ridiculously expensive and it's literally joked about in staff meetings how underpaid the office workers are.

    Advice to ManagementAdvice

    Start hiring people that are actually qualified for their jobs, managers are literally hiring people that they know are unqualified and about to retire so that they know their jobs aren't at risk because they should clearly not have the position they do

    Doesn't Recommend
    Negative Outlook

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