Intertek Testing Services NA

www.intertek.com
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Intertek Testing Services NA Reviews

Updated 16 February 2015
Updated 16 February 2015
59 Reviews
2.5
59 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Wolfhart Hauser
14 Ratings

Review Highlights

Pros
  • Good work environment and work pace (in 4 reviews)

  • 20 days PTO when you start, laid back work environment, and some good people to work with (in 4 reviews)


Cons
  • Excessive hours, poor management, work-life balance is non-existent (in 3 reviews)

  • As long as you went to high school with managers you do not need to have knowledge or skills (in 2 reviews)

More Highlights

Employee Reviews

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  1.  

    Safety Test Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering Technician in Arlington Heights, Cook, IL (US)
    Former Employee - Engineering Technician in Arlington Heights, Cook, IL (US)

    I worked at Intertek Testing Services NA full-time (more than 5 years)

    Pros

    Perfect benefits, good salary, could be flexible schedule, room to learn and grow up professionally, supportive team

    Cons

    Company recently changed managers. New managers cannot run business smoothly, provide laid-offs, try to reach quantity, not quality, people cannot stay in company for years: they start to look for a new job in 3-4 years, otherwise company laid-off the most paid and experienced employees.

    Advice to ManagementAdvice

    Support loyal, experienced employee.

    Doesn't Recommend
    Neutral Outlook
  2.  

    Customer Service

    Former Employee - Tester in Menlo Park, CA (US)
    Former Employee - Tester in Menlo Park, CA (US)

    I worked at Intertek Testing Services NA

    Pros

    Quick turn-around, understands needs, quality work

    Cons

    Overall work is great and there is no cons at this time

    Advice to ManagementAdvice

    Expand to F47 testing

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Management by Peter Principal - No Leadership anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering Team Leader in Cortland, OH (US)
    Current Employee - Engineering Team Leader in Cortland, OH (US)

    I have been working at Intertek Testing Services NA

    Pros

    Good people
    Diverse projects
    Travel
    Benefits
    Lots of drama

    Cons

    Zero Mentoring
    Zero Leadership
    0-2% increases
    Executive Level Greed
    Foreign Ownership

    Advice to ManagementAdvice

    Leadership since the departure of great ones that built and developed employees and the business has been replaced by zombies fighting for revenue. Why did Joe Welch, Don Nicholson, Bob O'Gornan and Todd Straka leave? On Linkedin these guys continue to lead and change the world. Leadership is replaced with engineers with no management skills. Failing long term. Get a union!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Intertek at a glance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager in Fairfield, NJ (US)
    Former Employee - District Sales Manager in Fairfield, NJ (US)

    I worked at Intertek Testing Services NA

    Pros

    Interesting business ,always changing ,client meetings are always different

    Cons

    Spent a year plus building a sales team with knowledge that my compensation plan was unrealistic . I believed finally that 2015 those numbers would be reached . They let me go before that could be realized ,someone else will reap the benefit of my hard work .

    Advice to ManagementAdvice

    None ,they would not consider it anyway

    Doesn't Recommend
  6.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intertek Testing Services NA full-time (more than 5 years)

    Pros

    - Land of opportunity, if you have the drive a lot of growth potential
    - Wide range of positions and roles
    - Successful public company
    - Little management oversight, free to make decisions

    Cons

    - Poor training
    - Limited management interaction with direct reports
    - Revenue drives the company at all cost
    - Be ware of the Intertek location, very wide and inconsistent between locations
    - High turn over rate
    - Does not value employees

    Advice to ManagementAdvice

    Intertek could be a great company. Intertek spends a tremendous amount of time on its image and understanding the market. Unfortunately Intertek falls short in providing the tools necessary to it employees to meet the clients expectations. With more guidance from upper level management Intertek could truly affect change.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Beware of Intertek's culture before you commit to employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager
    Former Employee - Marketing Manager

    I worked at Intertek Testing Services NA

    Pros

    For some this may be an opportunity for a lifetime if you play the politics game and fit in with its senior management, much of whom have grown up in the company and know no other.

    Cons

    Intertek is a large company that has not invested in systems - financial and otherwise, that are found in most large cooperations. Many of its senior managers have not been employed outside of Intertek and therefore lack an understanding of how to manage a large cooperation. It does not value its employees and has a high turnover as a result. There is minimal investment in employees and no formal on-boarding program. It does not welcome new ideas and individuals who challenge the status quo.

    Advice to ManagementAdvice

    Hopefully, the new CEO will recognize these issues and shake up "the old boys club" and infuse a breath of fresh air into Intertek;s historical culture that has discourage innovation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Intertek Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Kentwood, MI (US)
    Current Employee - Account Manager in Kentwood, MI (US)

    I have been working at Intertek Testing Services NA full-time (more than a year)

    Pros

    Flexible, great compensation, training. Work with awesome smart people.

    Cons

    High, high pace. Challenging knowledge base to master.

    Advice to ManagementAdvice

    More training

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Not a bad place overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Intertek Testing Services NA full-time (more than 5 years)

    Pros

    Large, growing, stable, global company

    Cons

    They promote a lot of people from within the company if they are ambitious and willing to work tons of hours. Just because someone is good at sales, does not mean that they are a good leader. Many of the mid level management do not know how to support their people. Base salary is quite a bit lower than the competition

    Advice to ManagementAdvice

    Try to be more competitive with the pay structure

    Neutral Outlook
    Approves of CEO
  10.  

    Trust Your Professionals with Office Supplies

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intertek Testing Services NA

    Pros

    Very much a technology and computer driven office atmosphere. The computer programs are from at least the 2005 era. The office has very few paper files and everything is stored digitally.

    Cons

    Modern-day technology. If you need to get a new battery for your mouse, you just need to save the old one, take it in person to the front desk during normal business hours, they go to a locked drawer, take the old one and then give you a new one. If that takes too much of your time, just stay late to make up for what you spent.

    Paperless office. If you want to get a pad of paper, you have to go in person the front desk and they will get from a locked cabinet. Cuts down on filing space.

    And that's if you a re a professional in the office.

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