Ipsos

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Ipsos Reviews

Updated Jul 21, 2014
All Employees Current Employees Only

3.0 272 reviews

67% Approve of the CEO

Ipsos Chairman and CEO Didier Truchot

Didier Truchot

(85 ratings)

52% of employees recommend this company to a friend

Review Highlights

Pros
  • emerging as one of the most comprehensive market research entities on a global scale(in 24 reviews)

  • Flexibility with work schedules, great people on the team(in 15 reviews)


Cons
  • Management acts like they own you - there is no work-life balance other than lip service paid to the concept(in 21 reviews)

  • Some extremely dull work, long hours for which you are not recognised, poor pay(in 20 reviews)

272 Employee Reviews
Relevance Date Rating
in
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    good company and fun people

    Director (Current Employee) Sydney

    Prosfun place to work. Good people and great attitude. But, I hear things have started going down

    Consnot much clarity on where the company wants to go (grow).... depends too much on individuals to drive the growth with out clear direction from the management.

    Advice to Senior Managementprovide clear goals -- coach, mentor and compensate employees for their efforts.

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    Very positive. I had 11 exciting and positive years there working on a variety of projects

    Director of Statistics (Former Employee) London, England (UK)

    ProsFast-moving dynamic atmosphere, people are always accessible and do not hide behind job grades and titles, encourages creativity, opportunities to take your career to follow your interests. Technical expertise, with people who are leaders in their field.

    ConsVery high work volume with lots of competing priorities and deadlines, meaning long hours, but that's part and parcel of being in this lively industry and part of the fun!

    Yes, I would recommend this company to a friend

     

    Nice Experience

    Anonymous Employee (Current Employee)

    ProsIts really a nice company to work with and get much better exposure in professional carrer. I really enjoy being working with with ipsos.

    ConsCannot really think of any as of now.

    Advice to Senior ManagementNice work-life balance

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    • Culture & Values
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    Project Director - IUU

    Project Director (Current Employee) Cincinnati, OH (US)

    ProsLocation and free parking are good for employees. Easy to get an entry level position.

    ConsConstant management and employee turnover. Management lacks professionalism. Low salaries and experience is not taken into consideration. No clear vision or direction. Terrible work life balance.

    Advice to Senior ManagementRespect current employees and do not burn them out. Give promotions where deserved and not to those that complain the most.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Good to learn but too much work at all the levels

    Senior Research Analyst (Former Employee) Mumbai (India)

    ProsGood learning experience get to work from the starts to end of each project and learnt time management as at a time you would be handling about 8-10 projects

    ConsToo much work for a single person, no clarity in the appraisal process
    At all the job positions you will end up doing the same thing that a lower level person does

    Advice to Senior Managementtry and recruit people at the lower level so that work can be distributed properly

    Yes, I would recommend this company to a friend

     

    a disappointment

    Anonymous Employee (Current Employee)

    ProsGreat learning experience, meeting interesting high profile clients, working with market research professionals, flexible benefits, good pay.

    ConsMiddle managers/directors unfit to manage people, senior management oblivious to incompetence, favouritism, terrible work-life balance, supporting and developing people is least of priorities.

    Advice to Senior ManagementI’ve been working at Ipsos for a few years and I am generally happy with the work, the remuneration, my coworkers and the immediate line managers.
    Ipsos have a poor personnel selection system, especially when upper-middle and sometimes senior management is concerned. From my observations the people who occupy these positions have either been with the company forever and are protégés of senior individuals or they have been hired externally due to competent looking résumés. Do not be fooled, a large number of upper-middle managers are actually not fit to manage people! Some of them are unable to work in a team and organise their own workload, let alone manage an entire team’s resources. What is worse is that such people often get to do what they please without censure as they are entrusted with a lot of responsibility and therefore their word is never doubted. Unfortunately the employees underneath such individuals often get treated badly and rarely receive recognition of their work. Even worse, such “managers” do not provide any support in their employees’ development and turn things around to make it seem as though employees do not do enough to stimulate their own development.
    I have always thought that a prestigious brand such as Ipsos’ would care about their employees. But in the grand scheme of things this is merely something they talk about and never get round to doing properly. The expectation to work insane hours and never reward the individuals for it adds to that impression. So does the inability to book holidays without waiting for approval for at least a month and having to explain why that holiday is required. My advice? They need to rethink their entire people management and development strategy if they want to retain good people.

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    Room for Improvement

    Anonymous Employee (Current Employee)

    ProsFlexibility with work schedules, great people on the team.

    ConsNo work/life balance. No empathy for people who are working nights and weekends, as it is expected. Little respect for people who actually execute the research. Processes are cumbersome -- things that should be easy are challenging to get through the "system". Feedback to management falls on deaf ears, as the focus is SALES SALES SALES. Often sell things that we have no idea how to execute and then we have to figure things out on the fly. The pressure often drives people to quit.

    Advice to Senior ManagementRevisit the revenue to staffing model. Need more Project Directors vs. PhD's. It doesn't matter how much research is sold if we can't deliver or deliver with poor quality.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Intern in Financial area

    Anonymous Employee (Former Employee) Paris (France)

    ProsIt is a good first internship. (Preferably meanwhile studying).
    It is a big company and it is well known, so that counts on the CV.

    ConsNothing new, everyday it is the same tasks, so it is pretty boring.
    The team is not that united and not that good ambiance, but everyone by separate where nice.
    You expect to learn more besides how to work in a professional environment and excel.

    Advice to Senior ManagementThe team should be more united, like this the employees have at least one motivation to be happy at work.

    Yes, I would recommend this company to a friend

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    A very disappointing experience

    Associate Director (Former Employee) London, England (UK)

    ProsThe compensation and benefits are probably the only good thing about working at Ipsos. There is no such thing as work-life balance and one is expected to work any day at any time, including on vacation.

    ConsWhile the Ipsos name on a CV generally evokes positive feelings, my experience proves that it's hardly amazing to work at this company. The list of cons is extensive:

    - Incompetent line managers who are unable to work with teams, let alone taught how to manage them
    - No transparency beyond the team - team directors get away with murder and nobody notices.
    - No support for people development, constant criticism and a complete lack of encouragement and acknowledgement of employees.
    - Slapped on the hands if not seen to speak to certain people at the frequency at which directors expect it to happen.
    - There is a lack of autonomy in almost every task any person is expected to perform. They need to consult at least 2 other/more senior people before a decision is made to act. Needless to say, this causes tremendous delays and endless discussions which ultimately affects clients.
    - Total lack of cooperation between departments, every unit works as a silo and is after their own targets without actually willing to help departments that depend on them.
    - Clients' interests are not at all on the agenda. There is an extraordinary amount of internal politics.
    - Impossible to take any time off for about 5 months every year due to heavy workload. Total lack of knowledge in resource management and employees made to beg for days off each year.
    - Senior management very far removed and uninterested in what actually happens below them. They all want to appear as being friends and to be seen as research experts but they are really not, they rely heavily on those underneath them for that. What they are good at is politics.
    - HR staff turnover is very high due to which they are not of any help.

    Advice to Senior ManagementI doubt the described problems can be resolved simply. Company culture extends from the top down and the fundamental problems described above are indicative of serious internal neglect. Ipsos is a huge company and any changes, if at all applied, will be very sluggish to take effect.
    There is no real leadership, only personal interests and political moves. Perhaps this will sound cliché, but taking care of clients and employees are the two most important things a company should do. This company doesn't do either right.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Clever people but long working hours and not very entrepreneurial

    Research Manager (Former Employee) London, England (UK)

    ProsMost people are great, top brains in the industry I would think, most people are friendly. The graduate scheme looks very comprehensive. This company looks well after their brand,

    ConsLong hours, good with process but not very entrepreneurial, offices at Borough are very outdated. Nowhere to progress as there are too many directors and they stay a long time even though they may not be the best people for senior roles. The culture is not very open, you either fit in and do what you are told or you may as well leave. Sometimes respect is lacking towards younger or new employees.

    Advice to Senior ManagementDeal better with employees' feedback from employee surveys and 360s. If people complain about a certain manager, do deal with it and do not ignore it and see people leave in large numbers within one team instead.

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