Iron Mountain Inc Reviews

Updated 25 August 2014
Updated 25 August 2014
380 Reviews

2.9
380 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
William Meaney
70 Ratings

Review Highlights

Pros
  • Good front line employees and work life balance is ok (in 16 reviews)

  • Good benefits, great people to work with, always something new happening (in 23 reviews)


Cons
  • Like most places upper management has no clue what people actually goes through on a daily basis (in 13 reviews)

  • Concern for the customer as the Customer Service is poorly trained and HIGH turnover with CS (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good at the start but went to worse!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Bangalore (India)
    Current Employee - Software Engineer in Bangalore (India)

    I have been working at Iron Mountain Inc full-time for less than a year

    Pros

    Good Compensation, Good Place to learn

    Cons

    Please do buttering other wise you won't grow, no work from home, a lot of cost cutting

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    A fine place if you are between jobs, wouldn't recommend for the long term.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Iron Mountain Inc full-time for less than a year

    Pros

    Supervisors were supportive and understanding, but commanded respect. A job that doesn't require a degree

    Cons

    Not a lot of options for movement. A job that doesn't require a degree.

  3.  

    I liked the job, but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor  in  Miami, FL (US)
    Former Employee - Operations Supervisor in Miami, FL (US)

    I worked at Iron Mountain Inc full-time for more than a year

    Pros

    Great benefits, good leadership, good training.

    Cons

    Very productivity driven company. Everything is measured and controlled, so there is really no room for creativity.

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    enjoied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Iron Mountain Inc

    Pros

    good benefits nice co workers

    Cons

    no room for promotions, management need improve

  6.  

    Long time employee

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Iron Mountain Inc

    Pros

    Great people to work with and they care about the customer.

    Cons

    Some areas have high turnover.

  7.  

    Operation Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor
    Current Employee - Operations Supervisor

    I have been working at Iron Mountain Inc full-time for less than a year

    Pros

    Pay, work life balance, resources

    Cons

    Job Stability, a lot of "old timers" with horrible business minds, knowledgeable supervisors and managers with little leadership skills.

    Recommends
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Bright, caring staff poised to successfully land high growth opportunities now that it's a REIT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Architect  in  Los Angeles, CA (US)
    Current Employee - Solutions Architect in Los Angeles, CA (US)

    I have been working at Iron Mountain Inc full-time for less than a year

    Pros

    Bright and surprisingly creative and flexible staff makes work engaging and fun. Long-timers know where the bodies are buried and are able to steer newbies clear of potential problems. Much of the training is self-help videos and online exercises, generally very good. Excellent market data, leads and research ensure the best and brightest have the best info to make good decisions and to be most productive. Solid benefits and pay. Vision and Mission are easy to get behind and support.

    Cons

    A challenging environment to gain proficiency; some processes seem over engineered and people in the know go around these hurdles, causing fires elsewhere. Good communication and transparency, though, but cycles are burned unnecessarily. CYA emails and figuring out what's going on by the 48th forward is tedious, but it's in the culture.

    Advice to ManagementAdvice

    We need a process to autopsy things that go wrong and another to challenge industry data and stats based on our own experiences. Teams in the field have a lot of industry and competitive insight that could better be shared - perhaps on Salesforce "Chatter" Also, we should have "No Meeting Fridays" to catch up, distill and share what we've learned.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor/Facility Security Officer  in  Richmond, VA (US)
    Former Employee - Operations Supervisor/Facility Security Officer in Richmond, VA (US)

    I worked at Iron Mountain Inc full-time for more than 8 years

    Pros

    While working fot Iron Mountain I found the atmosphere to be flexible, progressive and challenging.

    Cons

    The area the company can improve in is training and development. Sometimes employees are promoted without being trained and this can make their experience a stressful one.

    Advice to ManagementAdvice

    Continue to put frontline employees first. This is not a commom practice that other companies demand.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Better Management

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Iron Mountain Inc

    Pros

    Hours, the work load ratio, hour lunch, keep healthy programs

    Cons

    Management, not listening to employees, family-work life

    Advice to ManagementAdvice

    Learn to listen to your employees because they are the ones doing the work everyday so they definitely know what will work and won't work! Numbers aren't every thing

  11. 1 person found this helpful  

    It's a paycheck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Hollywood, CA (US)
    Current Employee - Anonymous Employee in Hollywood, CA (US)

    I have been working at Iron Mountain Inc as a contractor for more than 3 years

    Pros

    Fairly easy going, not a lot of pressure - with the exception of one micro-manager. But everyplace has the one disgruntled employee that ruins it for everyone.

    Cons

    Only upper management is staff. Everyone else is "permanent" freelance. And the company does little things to remind you of your non-employee status all the time.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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