Iron Mountain Inc Reviews

Updated 28 August 2014
Updated 28 August 2014
381 Reviews

2.9
381 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
William Meaney
71 Ratings

Review Highlights

Pros
  • Good front line employees and work life balance is ok (in 16 reviews)

  • Good benefits, great people to work with, always something new happening (in 23 reviews)


Cons
  • Like most places upper management has no clue what people actually goes through on a daily basis (in 13 reviews)

  • Concern for the customer as the Customer Service is poorly trained and HIGH turnover with CS (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Not so great experience

    Former Employee - Anonymous Employee  in  Boston, MA (US)
    Former Employee - Anonymous Employee in Boston, MA (US)

    I worked at Iron Mountain Inc part-time for more than a year

    Pros

    Some very good people, very good at what they do and many have been with the firm long term, remote work option good as well, pay at industry rate

    Cons

    Lost in space, no management guidance, strategic direction uncertain, very political culture where few are focused on customer because they are jockeying for position

    Advice to ManagementAdvice

    Better clarity around where the company is going, professionalize management beyond cronyism

    No opinion of CEO
  2. 1 person found this helpful  

    Good at the start but went to worse!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Bangalore (India)
    Current Employee - Software Engineer in Bangalore (India)

    I have been working at Iron Mountain Inc full-time for less than a year

    Pros

    Good Compensation, Good Place to learn

    Cons

    Please do buttering other wise you won't grow, no work from home, a lot of cost cutting

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    I liked the job, but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor  in  Miami, FL (US)
    Former Employee - Operations Supervisor in Miami, FL (US)

    I worked at Iron Mountain Inc full-time for more than a year

    Pros

    Great benefits, good leadership, good training.

    Cons

    Very productivity driven company. Everything is measured and controlled, so there is really no room for creativity.

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Long time employee

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Iron Mountain Inc

    Pros

    Great people to work with and they care about the customer.

    Cons

    Some areas have high turnover.

  6.  

    enjoied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Iron Mountain Inc

    Pros

    good benefits nice co workers

    Cons

    no room for promotions, management need improve

  7.  

    Operation Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor
    Current Employee - Operations Supervisor

    I have been working at Iron Mountain Inc full-time for less than a year

    Pros

    Pay, work life balance, resources

    Cons

    Job Stability, a lot of "old timers" with horrible business minds, knowledgeable supervisors and managers with little leadership skills.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor/Facility Security Officer  in  Richmond, VA (US)
    Former Employee - Operations Supervisor/Facility Security Officer in Richmond, VA (US)

    I worked at Iron Mountain Inc full-time for more than 8 years

    Pros

    While working fot Iron Mountain I found the atmosphere to be flexible, progressive and challenging.

    Cons

    The area the company can improve in is training and development. Sometimes employees are promoted without being trained and this can make their experience a stressful one.

    Advice to ManagementAdvice

    Continue to put frontline employees first. This is not a commom practice that other companies demand.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Better Management

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Iron Mountain Inc

    Pros

    Hours, the work load ratio, hour lunch, keep healthy programs

    Cons

    Management, not listening to employees, family-work life

    Advice to ManagementAdvice

    Learn to listen to your employees because they are the ones doing the work everyday so they definitely know what will work and won't work! Numbers aren't every thing

  10.  

    It was wonderful experience they did want me to leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Dockworker  in  Dallas, TX (US)
    Former Employee - Warehouse Dockworker in Dallas, TX (US)

    I worked at Iron Mountain Inc full-time for less than a year

    Pros

    Benefits, Hours, pay, and compensation / rewards to get for being such a hardworking enthusiastic employee.

    Cons

    Operating some of the equipment the culture and dealing with the strenuous labor that comes with the job

    Advice to ManagementAdvice

    The management is pretty descent and sophisticated in how they go about dealings with certain situations that might cause the company to fail. But overall there pretty reasonable on employees that depends on your work ethics, dependability, accuracy, and sense of urgency.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Poor Management and continuous layoff have resulted in negative moral.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Iron Mountain Inc full-time

    Pros

    Made some good career friends.

    Cons

    Several years when I started it was a great place to work with promise of career growth. Now it is a dead end, you only get promoted if Mgmt likes you. The RM area is a joke. The last 2 year they cannot keep experienced employees - the doors keep revolving in Boston or Collegeville/Royersford and part of it is POOR Mgmt.

    Advice to ManagementAdvice

    Treat people like human beings not a commodity and offer promotions based on skills and not just to your friends. You are running a public company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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