Itron
3.1 of 5 68 reviews
www.itron.com Liberty Lake, WA 5000+ Employees

Itron Reviews

Updated Jul 05, 2014
All Employees Current Employees Only

3.1 68 reviews

                             

47% Approve of the CEO

(no image)

Philip Mezey

(15 ratings)

53% of employees recommend this company to a friend
68 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Good work / life balance and the ability to work in different fields"
    in 5 reviews
  • "Itron benefited greatly from the government stimulating the utility companies to investing the Smart-Grid technologies"
    in 5 reviews
Cons:

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    challenging but leave you very satisfied

    Systems Analyst (Current Employee)
    West Union, SC (US)

    ProsIt is a global company.

    ConsDemands what area you work in. You have to meet your deadlines.

    Advice to Senior ManagementCome with an open mind and contribute your opinions with your team.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    Great product. Unique culture. Still Made n USA

    Anonymous Employee (Current Employee)

    ProsMy experience at Itron was positive. There is no perfect company of course so anyone who doesn't find good in a company is looking for the perfect company. Itron has great technology, they have worked hard to keep things "Made in the USA" when most other smart grid companies have shipped things to China or Mexico where it's been proven the quality and reliability of smart metering is significantly less. If you have a Itron meter it's quality. Like most companies they were hit with downturn in sales due to many factors beyond their control. Overall when things were rolling and sales up, my time there was great. Management tries to give people opportunity and some work life balance.

    ConsBecause it's a mid sized company and sales are not predictable things do feel unstable when sales are down. Also cross training and development of other experience an you are hired for isn't easy to get. I think there is a lot of talent there that should be developed more.

    Advice to Senior ManagementInvest in a robust University recruiting program to help fill the difficult to find engineering talent that is needed. If you do that then also support the managers with resources to train the new grads. This will pay of 10 fold as there is a lack of available talent for the complex technical needs Itron has. After doing this change your compensation system to allow out of cycle raises to these engineers. You don't want to invest in new grads, train them on your dime only then to lose them to other companies when they offer them a 20-30% increase 3 yrs later. Technical talent goes up in value rapidly so small 1-5% raises won't work. You will lose this talent quickly if you don't keep their salaries inline with the market. Final suggestion is to formally cross train other employees so they stay challenged and gain more experience. In doing this you will profit from employees who have a broader scope of expertise and in turn that employee will want to stay with e company.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    7 people found this helpful  

    Once great place to be - Now more and more depressing

    Anonymous Employee (Current Employee)

    ProsGreat employees. Lots of talented people that I enjoy working with.

    ConsVery depressing:
    Summer 2012 - layoffs
    Early 2013 - wage freeze: No raises regardless of annual review results
    Fall 2013 - another round of layoffs
    Early 2014 - announced that the layoffs will continue and they haven't finalized the list.

    Good news is a fading memory at this point.

    Advice to Senior ManagementMorale is suffering. I hear more and more dark humor about the state of our jobs and the company. I love what I do but I can no longer tell my friends that this is a good place to work. PLEASE do something to show that you care about the employees. Right now, it feels like we're being sacrificed to the shareholders.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    Average

    Quality Engineer (Former Employee)
    Liberty Lake, WA (US)

    ProsPleasant work environment.
    Very friendly people.

    ConsLuck of direction and support

    Advice to Senior ManagementStrategic focus

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Integrated, Tested and Repaired Power meter with Smart module integrated into them (cellular Phone modules).

    Machine Operator/Integration Technician/RMA Technician (Former Employee)
    Flowood, MS (US)

    ProsAt the time it was a company with large growth potential.

    ConsWe were bought out by Itron Inc to discontinue our product that was there completion.

    Advice to Senior ManagementThere was a lot of other product we had going for us besides the Smart Meter Module. Like the Grid Router and the DCX ((Direct Connect eXternal) box that could be connected to lots of product besides the power meter, like water meters gas meters etc...

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Itron lacked training classes that were necessary

    Undisclosed (Former Employee)
    Seattle, WA (US)

    ProsTeam of very friendly people

    ConsTraining skills from professional to day to day were really lacking.

    Advice to Senior ManagementTry job sharing as a beginning for training

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Used to be great, now struggling

    Senior Technical Consultant (Current Employee)

    ProsPleasant work environment, great people, little politics.
    Comparatively large number of enthusiastic employees with initiative in lower ranks.
    Promotion policies are good up to middle management.

    ConsCompany is currently undergoing crisis for a lack of strategic focus. Trying to "me-too" with competitors instead of assembling talent to tackle Smart Grid proactively.

    Senior management is mostly male and white, tired, lacks original thinking, indecisive, depressing for troops. Does not "get" software, Seems more focused on satisfying stock analysts by laying off low-level staff than sticking to a strategy.

    Advice to Senior ManagementClean out dead wood at HQ. Promote younger, more female managers into senior management, or hire an outsider or two.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Average

    Technical Consultant II (Former Employee)

    Pros-- Good work culture
    -- Well regarded in its industry

    Cons-- Very poor managers
    -- Very poor expense report policy
    -- High prevalence of insider culture. Only a few people get the plum assignments
    -- No support for innovative and critical thinking
    -- As a company missing the boat on the big analytics market

    Advice to Senior ManagementChange the culture. It might be a painful process to build better products but it will be worthwile

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Good company, poor management

    Technical Consultant II (Former Employee)
    Liberty Lake, WA (US)

    ProsFantastic people to work with, company wants to help make an impact on the future.

    ConsPoor management, HR that is not willing to clean house of their managers/directors despite many formal complaints. Not willing to pay employees what the market says they should.

    Advice to Senior ManagementFocus on better managers and employee retention

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Itron is a great company to work for

    Business Consultant (Former Employee)

    ProsTalented and Intelligent group of people who work well together.
    Great employee benefits program
    Great software product
    Utilization rate for employees is great.

    ConsPoor expense policy
    Median pay as compared to other large companies

    Advice to Senior ManagementReview expense policy as turning in receipts for every single expense is time consuming and not the best use of time for busy consultants.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for Itron? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Itron reviews and ratings - including employee satisfaction and approval ratings for Itron CEO Philip Mezey . All 68 reviews are posted anonymously by Itron employees.