J. Crew

www.jcrew.com

J. Crew Reviews

Updated 31 January 2015
Updated 31 January 2015
706 Reviews
3.8
706 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
J. Crew Chairman and CEO Mickey Drexler
Mickey Drexler
459 Ratings

Review Highlights

Pros
  • There was also a great discount for employees that was great during the holidays (in 92 reviews)

  • Flexible Hours, Great Employee Discount, Great brand image cultivated by Mickey Drexler (in 76 reviews)


Cons
  • On Call shifts, management that doesn't know how to properly schedule employees (in 38 reviews)

  • All part-time employees were required to work at least 8 hours on either Saturday or Sunday (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Phenomenal company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Crew part-time (more than 3 years)

    Pros

    Great employee-discounts and comfortable work atmosphere.

    Cons

    Little hours are given to part-time employees after Christmas holidays and upwards unto March.

    Recommends
    Positive Outlook
  2.  

    Best company in clothing retail

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate in Christiana, DE (US)
    Former Employee - Seasonal Sales Associate in Christiana, DE (US)

    I worked at J. Crew part-time (less than a year)

    Pros

    Great Discounts
    Everything is organized and standards are maintained
    Get to share style advice as well as fitting each customers service expectations
    Scheduling is smartphone app friendly that syncs right to iCal which is always a plus

    Cons

    Low commission
    not much sales incentive

    Recommends
  3.  

    As good as retail gets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL (US)
    Current Employee - Sales Associate in Chicago, IL (US)

    I have been working at J. Crew

    Pros

    -Excellent corporate culture that treats employees better than most other retail offices do
    -Good people, generally solid management
    -Good discount on high quality and modern clothes

    Cons

    -Retail is still retail, regardless of corporate culture, and thus all the negatives that come with working in retail apply here

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Loved working for this company!

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Part Time Sales Associate
    Former Employee - Part Time Sales Associate

    I worked at J. Crew part-time (more than a year)

    Pros

    Great discount on clothing, flexible scheduling (especially for students), work atmosphere was inviting

    Cons

    Some managers wouldn't work as hard as the sales associates

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DC Manager in Lynchburg, VA (US)
    Former Employee - DC Manager in Lynchburg, VA (US)

    I worked at J. Crew

    Pros

    Family feel to company

    Cons

    long Hours some weeks , need to share

    Advice to ManagementAdvice

    Share and speak with teams

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Lovin' the crew!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Crew part-time (more than a year)

    Pros

    The clothes, the store design and feel, the knowledgeable customer, the fun coworkers

    Cons

    Tough to move up beyond a sales associate

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate in New York, NY (US)
    Current Employee - Part Time Sales Associate in New York, NY (US)

    I have been working at J. Crew

    Pros

    Positive atmosphere. Good management. Great co-workers

    Cons

    hours change every week, nights & weekends required

    Advice to ManagementAdvice

    good job

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support Associate
    Current Employee - Sales Support Associate

    I have been working at J. Crew part-time (more than a year)

    Pros

    I've been working for J.Crew for the past year and a half and I have to say it's been a great experience. I got hired only a few weeks after I turned 18 so it was a big privilege since most 18 year olds are still working in fast food or a supermarket. Pay wasn't bad for someone my age. The discount you get is amazing as well since the clothes are quite expensive. The environment is nice, clean cut, and a classy clientele. Clothes are really nice as well. I never wore J.Crew until I started working their and fell in love with the clothes. J.Crew is now my favorite brand.

    Cons

    As with all retail hours are never steady. One week you'll have 25 hours then the next week you'll have 8. Then the week after that you'll have 12 hours. You'll only get steady hours at J.Crew if you're a manager. On call shifts can be kind of annoying as well. Sometimes they'll take them when you least expect them.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Experience May Vary... Quite a Bit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Hanover, NH (US)
    Former Employee - Sales Associate in Hanover, NH (US)

    I worked at J. Crew

    Pros

    When the store is busy, it can be very exciting and fulfilling to help customers. You will have a lot of opportunity to meet and work with different people and solve unique problem.

    Cons

    Management can play an instrumental role in your experience. When there is downtime or low customer volume, your experience can sometimes feel like you are doing unimportant or menial labor (stocking). Management can sometimes breathe down your neck and be unnecessarily hands on with relatively simple tasks.

    Advice to ManagementAdvice

    Staff separate jobs for working on the floor and stocking shelves, or merchandising in store.

    Recommends
    Positive Outlook
    Approves of CEO

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