Jenny Craig

  www.jennycraig.com
  www.jennycraig.com

Jenny Craig Reviews

Updated 18 November 2014
Updated 18 November 2014
283 Reviews
2.2
283 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Monty Sharma
51 Ratings

Review Highlights

Pros
  • Helping people to reach their goals is a wonderful experience (in 44 reviews)

  • All employees receive a good opportunity to lose weight on the Jenny Craig program (in 28 reviews)


Cons
  • Training is poorly thought out and the upper management doesn't really seem to care (in 27 reviews)

  • Very low pay for the job we did (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Felt this was my calling away to help other's. Finished up disappointed and sad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant in Sydney
    Current Employee - Weight Loss Consultant in Sydney

    I have been working at Jenny Craig part-time (more than 8 years)

    Pros

    Building relationships with the clients to help them with there weight loss journey . Seeing life's changing , working with a great team of consultants and made long life friends

    Cons

    Bad pay, Bad management, bullying and harassment by in house management, hours been cut no support from HR or UPPER MANAGEMENT, resulted in my resignation after working with jenny for a long time and loved my job and clients

    Advice to ManagementAdvice

    Train your centre CL on how to treat staff , teach them not to single out some employees which is a act of discrimination, Teach them to train and support in team meetings . Bring back the CARE FACTOR

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    An ok job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant in Sydney
    Current Employee - Weight Loss Consultant in Sydney

    I have been working at Jenny Craig part-time (less than an year)

    Pros

    I like helping people with their health goals. I like the 2-3 week training at the beginning. I like the teamwork. It's quite fulfilling and satisfying. i like that they can cover my shift quite easily if I need to take time off.

    If i didn't like working with most of the people in my team, i wouldn't stay.

    Cons

    You are paid pretty much the minimum wage to consult to clients - and consulting can sometimes be emotionally demanding. You also have to consult, take the menu order and pack food for clients in less than 20 min each. When you have clients booked, one after each other, all day long, it can be exhausting, stressful and tiring. The commissions are so little, they are not worth the stress and minimum pay.

    You will need a second job, a financially supportive partner or to live back with your parents if you want to make this your career - otherwise you can't support yourself on this salary!

    Advice to ManagementAdvice

    Since the arrival of the new CEO/owners means that most Weight Loss consultants' hours have been cut in the name of productivity. They will surely, maybe sooner, find out that we will not be able to deliver the high level of service in the less time to service clients, creating stress and dissatisfaction for the both the consultant and the clients.

    Pay the consultants more and you'll get more loyalty, focus and commitment back.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Never work in this job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Weight Loss Consultant in Sydney
    Former Employee - Weight Loss Consultant in Sydney

    I worked at Jenny Craig part-time (more than an year)

    Pros

    Feels great to help clients

    Cons

    Bad management, poor hours, fallen promises, no career progression

    Advice to ManagementAdvice

    Change the way how you deal with employees. Management in each centre need to learn how to appreciate their staff in order to increase productivity instead of subtlety bullying them into work. Also make set hours and stop changing them in accordance to how the business is running. Learn how to appreciate what good your employees are doing and stop focusing on the bad only. If you are so strict on them all the time than how about train them in the first place and not throw them in the deep water or make sure that people actually have certain qualifications before you hire them. Stop changing your business all the time in a negative way you are pissing off clients and breaking relationships and also have high staff turnover because noone wants to put up with insecure crap. Set your hours straight, stop changing policies so much, appreciate your employees and create actual career opportunities. Employees can't have a career with a job that changes so much within themselves and with their employees. I believe some Jenny Craig centres are run very well around the world but with the bad eggs out there it is creating a bad impression for the rest. So far more than 50% of comments about Jenny Craig all over the net are negative.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    I loved my direct boss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Centre Director
    Current Employee - Centre Director

    I have been working at Jenny Craig full-time (more than 3 years)

    Pros

    Helping people is great and it was always challenging. The skills learned in the weight loss industry are transferable almost anywhere.

    Cons

    The pay was truly insulting. Way below the industry standard and I was a top performer who constantly met quota and fiscal goals. The more the company struggled the more we had to cut employee hours and increase our own for coverage purposes. In my last 6 months I was working 6 days a week and open to close for most of them. I like hard work but if you divided my salary by hours worked I'm pretty sure it came out to minimum wage. We even had to work on the 4th of July and other holidays. It was exhausting.

    Advice to ManagementAdvice

    Practice employee engagement and don't just preach it.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Opportunity for Advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Coordinator in Las Vegas, NV (US)
    Former Employee - Client Service Coordinator in Las Vegas, NV (US)

    I worked at Jenny Craig full-time (more than an year)

    Pros

    There were plenty of opportunities for advancement. I began at the bottom as a service coordinator which essentially just stocked the dried goods, put in inventory and made calls to clients to remind them of their appointments and what not. They offered me an opportunity to do training to become a consultant within just a few months working but I was in school. Flexible hours, pay was competitive enough.

    Cons

    Budgets can be tight around holidays and downturns in the economy - first thing to go in peoples budget is their weight loss plan.

    Advice to ManagementAdvice

    Keep rewarding the hard workers.

    Recommends
    Neutral Outlook
  7.  

    I like working for the company. They have great values and I'm always learning something valuable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant in Kent, WA (US)
    Current Employee - Weight Loss Consultant in Kent, WA (US)

    I have been working at Jenny Craig part-time (more than an year)

    Pros

    Moral of the company, I like what I do.

    Cons

    The scheduling could use some work

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Graphic Designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Designer in Carlsbad, CA (US)
    Current Employee - Designer in Carlsbad, CA (US)

    I have been working at Jenny Craig as a contractor

    Pros

    flexible work schedule, company store sells discounted Jenny food, diversity

    Cons

    the tools and technology are not as up to date as they could be. Need to use your own computer

    Advice to ManagementAdvice

    update systems

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    It was all about food and program sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Director in New York, NY (US)
    Former Employee - Program Director in New York, NY (US)

    I worked at Jenny Craig full-time (more than an year)

    Pros

    I loved interacting with clients; seeing results (not frequently) and most of my co-workers were very hard workers. The pay was good at times but never consistent. The employee discount was generous!

    Cons

    My compensation was based on sales so it was all about money and not so much about helping clients. The base pay is low because it's technically retail, so the company does not attract good quality employees. Training is good but it's not enough to produce quality service. Benefits could be better but this was four years ago, they may be better.

    Advice to ManagementAdvice

    Compensation should not be based on sales; it creates a greedy environment and clients know it so they lose trust in the program. Management should create a safe atmosphere for employees to go to them with concern, questions or suggestions without retaliation from involved parties. Bonuses should be based on clients' successes.

    Doesn't Recommend
    No opinion of CEO
  10. 2 people found this helpful  

    Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Weight Loss Consultant in Chicago, IL (US)
    Former Employee - Weight Loss Consultant in Chicago, IL (US)

    I worked at Jenny Craig part-time (less than an year)

    Pros

    Very satisfying to help people lose weight.

    Cons

    The base pay is very low and the commissions are sporadic. Benefits are a joke and not beneficial at all.

    Advice to ManagementAdvice

    Value your employees better and show it in tangible ways.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    Modern Day Sweatshop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Director
    Current Employee - Center Director

    I have been working at Jenny Craig full-time (more than 5 years)

    Pros

    Would love to agree with the rest about changing people's lives but we all know we are better trained to sell vs helping them lose weight

    Cons

    Where to begin....
    *New compensation change is impossible to support yourself
    *Cd's are expected to roam the streets to "market"
    *money is wasted on marketing material instead of proven success of commercials
    *Leadership is a joke. Grown women with a mean girl attitude
    They truly do not care about you as a person, you are only a number. They will "Jenny" you to believe you are so much more to them until they just don't need you any more. We all complained about Nestlé not knowing that the grass was definitely not greener on the other side.

    Advice to ManagementAdvice

    Put Jenny back in charge. She was successful because she cared about her business, her name, and her employees. She would be mortified if she knew that after blowing so much smoke for 3 days in Arizona what was really happening in the field and how all center staff is really being treated.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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