Jenny Craig

www.jennycraig.com
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Jenny Craig Reviews

Updated 22 February 2015
Updated 22 February 2015
304 Reviews
2.3
304 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Monty Sharma
62 Ratings

Review Highlights

Pros
  • Helping people to reach their goals is a wonderful experience (in 45 reviews)

  • All employees receive a good opportunity to lose weight on the Jenny Craig program (in 34 reviews)


Cons
  • Training is poorly thought out and the upper management doesn't really seem to care (in 27 reviews)

  • Our center director doesn't really motivate us just wants to be our friend more (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Does not care about it's workers at all, all about making money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jenny Craig

    Pros

    You can really tell that everyone apart from management really care about the clients and want to help people lose weight.

    Cons

    To many changes in senior management, no training or career progression.

    Advice to ManagementAdvice

    Treat your staff better and not like cattle, if you start doing that then the company might actually be successful.

    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Felt this was my calling away to help other's. Finished up disappointed and sad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant in Sydney
    Current Employee - Weight Loss Consultant in Sydney

    I have been working at Jenny Craig part-time (more than 8 years)

    Pros

    Building relationships with the clients to help them with there weight loss journey . Seeing life's changing , working with a great team of consultants and made long life friends

    Cons

    Bad pay, Bad management, bullying and harassment by in house management, hours been cut no support from HR or UPPER MANAGEMENT, resulted in my resignation after working with jenny for a long time and loved my job and clients

    Advice to ManagementAdvice

    Train your centre CL on how to treat staff , teach them not to single out some employees which is a act of discrimination, Teach them to train and support in team meetings . Bring back the CARE FACTOR

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    An ok job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant in Sydney
    Current Employee - Weight Loss Consultant in Sydney

    I have been working at Jenny Craig part-time (less than a year)

    Pros

    I like helping people with their health goals. I like the 2-3 week training at the beginning. I like the teamwork. It's quite fulfilling and satisfying. i like that they can cover my shift quite easily if I need to take time off.

    If i didn't like working with most of the people in my team, i wouldn't stay.

    Cons

    You are paid pretty much the minimum wage to consult to clients - and consulting can sometimes be emotionally demanding. You also have to consult, take the menu order and pack food for clients in less than 20 min each. When you have clients booked, one after each other, all day long, it can be exhausting, stressful and tiring. The commissions are so little, they are not worth the stress and minimum pay.

    You will need a second job, a financially supportive partner or to live back with your parents if you want to make this your career - otherwise you can't support yourself on this salary!

    Advice to ManagementAdvice

    Since the arrival of the new CEO/owners means that most Weight Loss consultants' hours have been cut in the name of productivity. They will surely, maybe sooner, find out that we will not be able to deliver the high level of service in the less time to service clients, creating stress and dissatisfaction for the both the consultant and the clients.

    Pay the consultants more and you'll get more loyalty, focus and commitment back.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Never work in this job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Weight Loss Consultant in Sydney
    Former Employee - Weight Loss Consultant in Sydney

    I worked at Jenny Craig part-time (more than a year)

    Pros

    Feels great to help clients

    Cons

    Bad management, poor hours, fallen promises, no career progression

    Advice to ManagementAdvice

    Change the way how you deal with employees. Management in each centre need to learn how to appreciate their staff in order to increase productivity instead of subtlety bullying them into work. Also make set hours and stop changing them in accordance to how the business is running. Learn how to appreciate what good your employees are doing and stop focusing on the bad only. If you are so strict on them all the time than how about train them in the first place and not throw them in the deep water or make sure that people actually have certain qualifications before you hire them. Stop changing your business all the time in a negative way you are pissing off clients and breaking relationships and also have high staff turnover because noone wants to put up with insecure crap. Set your hours straight, stop changing policies so much, appreciate your employees and create actual career opportunities. Employees can't have a career with a job that changes so much within themselves and with their employees. I believe some Jenny Craig centres are run very well around the world but with the bad eggs out there it is creating a bad impression for the rest. So far more than 50% of comments about Jenny Craig all over the net are negative.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant
    Current Employee - Weight Loss Consultant

    I have been working at Jenny Craig

    Pros

    great opportunity, environment, and feel that you're really helping people

    Cons

    pay can be rough, but if full-time it helps obviously

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Sold my soul to the devil!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Centre Director in Chicago, IL (US)
    Current Employee - Centre Director in Chicago, IL (US)

    I have been working at Jenny Craig full-time (more than 10 years)

    Pros

    Helping people change their lives is very rewarding.

    Cons

    No consistency,work long hrs as Center Director w no break, low pay, new structure worse for pay, not enough support for finding quality staff, not enough ads, pay based off of how well company doing, upper mngmnt living in la la land. Spend more $ on new menus/tools than keeping quality employees, it's a food based program so get a focus on new food more often, that's all the client wants!

    Advice to ManagementAdvice

    Wise up, roleplaying is good for training, but not real life situations. Try working as a Jcc more often, "go back to the basics" & see what you can really do & "lead by example". Sit in their chairs for awhile instead of going in 1x a month/quarter to critique.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Working at Jenny Craig

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in New Orleans, LA (US)
    Current Employee - Management in New Orleans, LA (US)

    I have been working at Jenny Craig

    Pros

    Interesting work that I love. Learn a lot about nutrition and help others.

    Cons

    Pay is lower than average with few raises.

    Advice to ManagementAdvice

    Employee incentives would help. More guidance at work.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Councilor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jenny Craig full-time (more than 3 years)

    Pros

    Great work enviroment, Helpful upper management

    Cons

    Having to sell vit. Keep people buying their products

    Recommends
  10. 2 people found this helpful  

    no thanks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Centre Director
    Former Employee - Centre Director

    I worked at Jenny Craig full-time (more than 3 years)

    Pros

    simple program concept, working one on one with clients

    Cons

    food; simple concept that is difficult to follow long term

    Advice to ManagementAdvice

    hope things have improved since you sold to North Castle

    Doesn't Recommend
    Neutral Outlook

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