Jenny Craig
2.2 of 5 196 reviews
www.jennycraig.com Carlsbad, CA 1000 to 5000 Employees

Jenny Craig Reviews

Updated Apr 14, 2014
All Employees Current Employees Only

2.2 196 reviews

                             

20% Approve of the CEO

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Monty Sharma

(10 ratings)

21% of employees recommend this company to a friend
196 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Helping people change their lifestyles to achieve and maintain their weight loss goals"
    in 25 reviews
  • "Great/Healthy way to lose weight when the program is followed"
    in 19 reviews
Cons:
  • "Upper management does not care about your home life, not family friendly"
    in 20 reviews
  • "Manipulative Market Directors, long hours without lunches and low pay"
    in 12 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Senior Management
         
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  • No Opinion of CEO

1 person found this helpful  

Never work in this job

Weight Loss Consultant (Former Employee)
Sydney

I worked at Jenny Craig part-time for more than a year

ProsFeels great to help clients

ConsBad management, poor hours, fallen promises, no career progression

Advice to Senior ManagementChange the way how you deal with employees. Management in each centre need to learn how to appreciate their staff in order to increase productivity instead of subtlety bullying them into work. Also make set hours and stop changing them in accordance to how the business is running. Learn how to appreciate what good your employees are doing and stop focusing on the bad only. If you are so strict on them all the time than how about train them in the first place and not throw them in the deep water or make sure that people actually have certain qualifications before you hire them. Stop changing your business all the time in a negative way you are pissing off clients and breaking relationships and also have high staff turnover because noone wants to put up with insecure crap. Set your hours straight, stop changing policies so much, appreciate your employees and create actual career opportunities. Employees can't have a career with a job that changes so much within themselves and with their employees. I believe some Jenny Craig centres are run very well around the world but with the bad eggs out there it is creating a bad impression for the rest. So far more than 50% of comments about Jenny Craig all over the net are negative.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Helping people to lose weight and be healthy nice...but not the push to sell, sell, and sell.

Sales Representative (Current Employee)
Los Angeles, CA (US)

I have been working at Jenny Craig full-time for more than 5 years

ProsGood working hours. Nice co-workers. Clients are great.

ConsLow Hourly Salary plus commission so there is the constant stress to meet your monthly quota or face possible discipline. Many old fashion ideas of how to treat their employees.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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2 people found this helpful  

Don't believe the hype

Weight Loss Consultant (Current Employee)
Brookfield, WI (US)

I have been working at Jenny Craig full-time for more than 3 years

Prosclients are great to work with

Constoo much pressure to over sell every client despite their needs. Focus isn't sincere on weight loss because there is no money in weight. The money is in the food. Buy food, buy food, buy food and you'll get rewarded as a consultant. Processed food that is not meant to consume long term. Kind of ironic that you push food on a person who is trying to lose weight. Your expected to call clients that upper management feel would buy more food. What a joke. Focus is totally on the wrong thing. Weight loss is why people come not to be pushed pre packaged food. No work life balance.

Advice to Senior ManagementListen to the consultants that deal with clients and do all the work not centre directors that hide behind walls and listen into private consultations and judge by one conversation and how much that person spends not how much weight they lost. Reward should be in the weight loss for employees. People would refocus their goals and the business might turn around again.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Could be a great place to work if only.......

Anonymous Employee (Current Employee)

I have been working at Jenny Craig full-time

ProsBeing able to help people be successful.

ConsNot enough staff to cover hours expected to be open

Advice to Senior ManagementIf you want to control turnover look at allowing enough staff to run the centre effectively

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4 people found this helpful  

Never again

Home Office (Former Employee)
Carlsbad, CA (US)

I worked at Jenny Craig full-time for more than 10 years

ProsGood benefits (401k, Health, Dental, Vision...).

ConsPoor management. Unnecessary bureaucracy saps all the soul out of the workers. Zero upward mobility. Zero pay raises.

Advice to Senior ManagementIt's not positive reinforcement if it makes people stop helping you.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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LOve what you do and the people, not for money.

Center Director (Former Employee)
Raleigh, NC (US)

I worked at Jenny Craig full-time for more than 3 years

ProsIf you love helping people, clients, then you'll love this job.
Solid program - it works.

ConsYou are not getting rich here.
JC, like the rest of the industry has its challenges.

Advice to Senior ManagementYou're doing the right things.

Yes, I would recommend this company to a friend

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Misleading Prospective Employees

Weight Loss Consultant (Former Employee)
New York, NY (US)

I worked at Jenny Craig full-time for less than a year

ProsBenefits, work locations not difficult to get to...some co workers great to work with and very helpful

Conslied about the work ...it is mainly stocking, packaging products and being a therapist for individuals with low self esteem and mental issues...pay is 12.00 an hr in NY ( to start) and then 90 days 8.00 and commission...meaning you have to break your neck to survive and the women in the place are catty, immature and display a level of education they do not have...management loves this because it creates the monetary target that is needed to exceed the projected goal for the month...they (the managers get the bonus and other perks for this behavior and over achievement) the workers continue to bring in revenue w and get no real rewards while working in a place of mistrust, hostility and long hours...no real payoff...if you desperate go there...

Advice to Senior ManagementEither restructure the office culture and handle the cattiness and back biting or you will never get any sensible people to work in the (Manhattan east side location) who will stay with the company....I could not wait to leave this madness...poor organizational structure...very unprofessional

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Sales job not a client care job

Sales Consultant (Former Employee)
Carrollton, TX (US)

I worked at Jenny Craig for more than 3 years

ProsProgram discounts, helping others, learned skills like motivational interviewing

ConsMicro-managing, pushing people to buy food, Went in wanting to help people and was even told no one has problem meeting sales goals etc. Management cares more about sales dollars than actually helping people. Promised a full time positions and ended up with 12 hours a week eventually. Miss my clients but don't miss working there

Advice to Senior ManagementTreat employees like the adults they are - Provide more training - Need better compensation

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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3 people found this helpful  

Info for Ft. Lauderdale consultant seeking more info for new compensation

Weight Loss Consultant (Current Employee)
Salt Lake City, UT (US)

I have been working at Jenny Craig full-time for more than 8 years

ProsMaking good money but apparently not for long and I like helping clients reach their goal, flexible hours

ConsI have a friend who is in the DFW new compensation plan for jenny. Consultants who have been there less than 10 years got a hourly pay raise ranging from $2 to $4 an hour, anyone over 10 years got maybe about a $1 an hour raise. There is no wage increase once you hit the top hourly wage at 10 years.
 There is no more commission for anything apparently. The only way to make anymore than your hourly pay is if your center makes quota ( it goes up in 5% increments. Which means your market director sets your quota and that is not always set in a fair way for all centers ( so you could have a very high quota which is almost impossible to meet ) and if you have just one slacker in your center that could also sabotage your chances to get any quota bonus.
 I heard they also just rolled out a comeback bonus too. So unless you can get every client to come back every 2 weeks you lose again. That bonus is also on a sliding scale but also it is a center bonus again too.
 A couple of people could be doing all the work to make sure to get bonus's and other staff could do almost nothing and get the same bonus as those who work. Nothing is different for those in high volume centers and those centers who do less than half of a high volume revenue center. I understand that there is supposed to be one other area coming soon.
 I was also told that people are leaving because they can't count on these bonus's ( they are bonus's and have no guarantee you will get them ). Apparently these employees are having trouble being able to pay their bills. I think all this reduction in salary is because jenny has been losing money and now that they are going to be associated with Curves the new CEO wants to lower jenny employee wages to more like Curves lower wages. I am not looking forward to this when it hits me. They seem to think experience is not worth anything and neither is bringing lots of money into centers. You get paid apparently only for how long you have worked for jenny and that is only to 10 years employment -- not for how you perform !!!!!!

Advice to Senior ManagementPay employees a fair wage for what they do

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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2 people found this helpful  

Unrealistic expectations

Program Director (Former Employee)

I worked at Jenny Craig full-time for more than a year

ProsWorking with clients throughout their weight lose journey

ConsEverything else about the company

Advice to Senior ManagementTreat your employees with respect

– I'm not optimistic about the outlook for this company

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