Jenny Craig Reviews

Updated 23 October 2014
Updated 23 October 2014
271 Reviews
2.2
271 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Monty Sharma
46 Ratings

Review Highlights

Pros
  • Helping people to reach their goals is a wonderful experience (in 42 reviews)

  • All employees receive a good opportunity to lose weight on the Jenny Craig program (in 25 reviews)


Cons
  • Training is poorly thought out and the upper management doesn't really seem to care (in 27 reviews)

  • Manipulative Market Directors, long hours without lunches and low pay (in 13 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Felt this was my calling away to help other's. Finished up disappointed and sad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant in Sydney
    Current Employee - Weight Loss Consultant in Sydney

    I have been working at Jenny Craig part-time (more than 8 years)

    Pros

    Building relationships with the clients to help them with there weight loss journey . Seeing life's changing , working with a great team of consultants and made long life friends

    Cons

    Bad pay, Bad management, bullying and harassment by in house management, hours been cut no support from HR or UPPER MANAGEMENT, resulted in my resignation after working with jenny for a long time and loved my job and clients

    Advice to ManagementAdvice

    Train your centre CL on how to treat staff , teach them not to single out some employees which is a act of discrimination, Teach them to train and support in team meetings . Bring back the CARE FACTOR

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    An ok job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant in Sydney
    Current Employee - Weight Loss Consultant in Sydney

    I have been working at Jenny Craig part-time (less than an year)

    Pros

    I like helping people with their health goals. I like the 2-3 week training at the beginning. I like the teamwork. It's quite fulfilling and satisfying. i like that they can cover my shift quite easily if I need to take time off.

    If i didn't like working with most of the people in my team, i wouldn't stay.

    Cons

    You are paid pretty much the minimum wage to consult to clients - and consulting can sometimes be emotionally demanding. You also have to consult, take the menu order and pack food for clients in less than 20 min each. When you have clients booked, one after each other, all day long, it can be exhausting, stressful and tiring. The commissions are so little, they are not worth the stress and minimum pay.

    You will need a second job, a financially supportive partner or to live back with your parents if you want to make this your career - otherwise you can't support yourself on this salary!

    Advice to ManagementAdvice

    Since the arrival of the new CEO/owners means that most Weight Loss consultants' hours have been cut in the name of productivity. They will surely, maybe sooner, find out that we will not be able to deliver the high level of service in the less time to service clients, creating stress and dissatisfaction for the both the consultant and the clients.

    Pay the consultants more and you'll get more loyalty, focus and commitment back.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Never work in this job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Weight Loss Consultant in Sydney
    Former Employee - Weight Loss Consultant in Sydney

    I worked at Jenny Craig part-time (more than an year)

    Pros

    Feels great to help clients

    Cons

    Bad management, poor hours, fallen promises, no career progression

    Advice to ManagementAdvice

    Change the way how you deal with employees. Management in each centre need to learn how to appreciate their staff in order to increase productivity instead of subtlety bullying them into work. Also make set hours and stop changing them in accordance to how the business is running. Learn how to appreciate what good your employees are doing and stop focusing on the bad only. If you are so strict on them all the time than how about train them in the first place and not throw them in the deep water or make sure that people actually have certain qualifications before you hire them. Stop changing your business all the time in a negative way you are pissing off clients and breaking relationships and also have high staff turnover because noone wants to put up with insecure crap. Set your hours straight, stop changing policies so much, appreciate your employees and create actual career opportunities. Employees can't have a career with a job that changes so much within themselves and with their employees. I believe some Jenny Craig centres are run very well around the world but with the bad eggs out there it is creating a bad impression for the rest. So far more than 50% of comments about Jenny Craig all over the net are negative.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    High expectations, weight loss baby sitter , more about the money than the client

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jenny Craig

    Pros

    Helping those who take it lose weight and keep it off forever , fast paced environment and good pay

    Cons

    Everything is about numbers not the client you are pressured by other co workers , other centers, management and higher management if you can't control people. Being accountable to your clients meaning harass them if they do not come in and call them for 5 weeks leaving detailed mesgs every day . I feel like if you improve in one area , management finds another area to crap on you and you never get told good job for fixing the previous problem .

    Advice to ManagementAdvice

    Tell someone someday that they are actually doing a good job not constantly criticize them about what they are doing wrong .

  6. 3 people found this helpful  

    Great job because you get to really help change clients lives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant in Central Valley, CA (US)
    Current Employee - Weight Loss Consultant in Central Valley, CA (US)

    I have been working at Jenny Craig full-time (more than an year)

    Pros

    Love helping clients feel better and get healthier. Its very rewarding

    Cons

    I shake my head as to the reasons behind why they hire some of the managers. In my opinion they aren't always the most qualified. I feel they are the most well liked but that doesn't make the best managers. Our center director doesn't really motivate us just wants to be our friend more.

    Advice to ManagementAdvice

    Know what your center directors are doing in their centers. Sometimes its the staff who are really the driving force. Sincerely ask staff how their center director is doing. My cd is running a business on the side out of her office and boyfriend & family calls 3-4 times daily. We are selfmotivating that's the reason why our center is doing well. Not due to the cds input.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Fulfilling yet frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Director in New York, NY (US)
    Current Employee - Center Director in New York, NY (US)

    I have been working at Jenny Craig

    Pros

    It's fulfilling to help people get healthy but frustrating because of the disconnect of corporate leadership and the reality of what clients really need.

    Cons

    High fod prices that make it hard for clients to stay on plan. A corporate leadership team who don't seem to know how to turn the company around.

    Advice to ManagementAdvice

    Listen to your field personnel and put into place some of the ideas they share. They are your frontline people who deal with clients and know their needs.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Ups and downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jenny Craig full-time (more than 5 years)

    Pros

    Helping people reach their goals

    Cons

    Constant change and confusion with offers and education

    Advice to ManagementAdvice

    Let the field employees make the decisions on change.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Jenny Craig Corporate Headquarters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Graphic Designer in Carlsbad, CA (US)
    Current Employee - Graphic Designer in Carlsbad, CA (US)

    I have been working at Jenny Craig as a contractor (less than an year)

    Pros

    Awesome work environment. The facility is spacious, the people are great to work with, location can't be beat. Only 5 minutes away from the beach. I love it here. Great perks- occasional catered food, a workout gym with complimentary work out classes. Organized organization who doesn't stray from the soul of it's core values. The attitude here is just that- everyone is helpful all around.

    Cons

    No cons to review at this time.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    My job WAS my life and love - JC to be 4-5 stars!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant
    Former Employee - Consultant

    I worked at Jenny Craig full-time (more than 5 years)

    Pros

    Being open and serving with all your heart and creative mental capacity, working at Jenny Craig afforded an opportunity to make a positive difference every day. I loved my job!
    In fact, I was so honored and privileged to listen, motivate and teach, that I didn't mind performing support tasks, like stocking food and making confirmation calls.
    The company WAS transparent, plus the values, training and support were exemplary.

    Cons

    The new owners/management nationalized the pay scale Oct 1, 2014, and, for top producers and client retainers such as me, it meant a significant pay cut (40+% for me). They gave no accounting for production, retention, weight loss, etc. To remain in my position, it meant certain poverty. I was devastated after 5 1/2 years of devoted service, and surely miss the challenges, client successes, and rewards every day. My force out (sign accepting poverty or leave) was Sept 30, 2014.
    I did work every holiday and Saturday for 5 1/2 years except Christmas and Thanksgiving. This did negatively affect work-life balance.

    Advice to ManagementAdvice

    Pay your people that learn and work hard a livable wage. Remember that is a company developed by a fabulous woman with great vision to serve and change lives. De-motivated employees have an inherent difficulty motivating others.... especially when they are hungry and cannot afford the food you sell.
     In September, 2014, I took home (after $400 in benefits) $2300+/- for the month, and, under the current pay structure, it would be $1200.00 a month. I could pay my rent, utilities, and car payment, but not fuel for my car or myself (food), much less established personal bills, like CC and student loans.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    I loved helping my clients but very poor management.

    Former Employee - Weight Loss Consultant in Palmdale, CA (US)
    Former Employee - Weight Loss Consultant in Palmdale, CA (US)

    I worked at Jenny Craig part-time (more than 8 years)

    Pros

    Very rewarding to help people lose weight

    Cons

    Under very poor management and center had a low morale.

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