Jenny Craig Reviews

Updated 11 September 2014
Updated 11 September 2014
246 Reviews
2.2
246 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Monty Sharma
31 Ratings

Review Highlights

Pros
  • Helping people change their lifestyles to achieve and maintain their weight loss goals (in 31 reviews)

  • Great/Healthy way to lose weight when the program is followed (in 18 reviews)


Cons
  • Training is poorly thought out and the upper management doesn't really seem to care (in 24 reviews)

  • Manipulative Market Directors, long hours without lunches and low pay (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Don't believe the hype

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant  in  Brookfield, WI (US)
    Current Employee - Weight Loss Consultant in Brookfield, WI (US)

    I have been working at Jenny Craig full-time for more than 3 years

    Pros

    clients are great to work with

    Cons

    too much pressure to over sell every client despite their needs. Focus isn't sincere on weight loss because there is no money in weight. The money is in the food. Buy food, buy food, buy food and you'll get rewarded as a consultant. Processed food that is not meant to consume long term. Kind of ironic that you push food on a person who is trying to lose weight. Your expected to call clients that upper management feel would buy more food. What a joke. Focus is totally on the wrong thing. Weight loss is why people come not to be pushed pre packaged food. No work life balance.

    Advice to ManagementAdvice

    Listen to the consultants that deal with clients and do all the work not centre directors that hide behind walls and listen into private consultations and judge by one conversation and how much that person spends not how much weight they lost. Reward should be in the weight loss for employees. People would refocus their goals and the business might turn around again.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Could be a great place to work if only.......

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jenny Craig full-time

    Pros

    Being able to help people be successful.

    Cons

    Not enough staff to cover hours expected to be open

    Advice to ManagementAdvice

    If you want to control turnover look at allowing enough staff to run the centre effectively

  3. 6 people found this helpful  

    Never again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Office  in  Carlsbad, CA (US)
    Former Employee - Home Office in Carlsbad, CA (US)

    I worked at Jenny Craig full-time for more than 10 years

    Pros

    Good benefits (401k, Health, Dental, Vision...).

    Cons

    Poor management. Unnecessary bureaucracy saps all the soul out of the workers. Zero upward mobility. Zero pay raises.

    Advice to ManagementAdvice

    It's not positive reinforcement if it makes people stop helping you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Sales job not a client care job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant  in  Carrollton, TX (US)
    Former Employee - Sales Consultant in Carrollton, TX (US)

    I worked at Jenny Craig for more than 3 years

    Pros

    Program discounts, helping others, learned skills like motivational interviewing

    Cons

    Micro-managing, pushing people to buy food, Went in wanting to help people and was even told no one has problem meeting sales goals etc. Management cares more about sales dollars than actually helping people. Promised a full time positions and ended up with 12 hours a week eventually. Miss my clients but don't miss working there

    Advice to ManagementAdvice

    Treat employees like the adults they are - Provide more training - Need better compensation

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    LOve what you do and the people, not for money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Director  in  Raleigh, NC (US)
    Former Employee - Center Director in Raleigh, NC (US)

    I worked at Jenny Craig full-time for more than 3 years

    Pros

    If you love helping people, clients, then you'll love this job.
    Solid program - it works.

    Cons

    You are not getting rich here.
    JC, like the rest of the industry has its challenges.

    Advice to ManagementAdvice

    You're doing the right things.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 4 people found this helpful  

    Info for Ft. Lauderdale consultant seeking more info for new compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant  in  Salt Lake City, UT (US)
    Current Employee - Weight Loss Consultant in Salt Lake City, UT (US)

    I have been working at Jenny Craig full-time for more than 8 years

    Pros

    Making good money but apparently not for long and I like helping clients reach their goal, flexible hours

    Cons

    I have a friend who is in the DFW new compensation plan for jenny. Consultants who have been there less than 10 years got a hourly pay raise ranging from $2 to $4 an hour, anyone over 10 years got maybe about a $1 an hour raise. There is no wage increase once you hit the top hourly wage at 10 years.
     There is no more commission for anything apparently. The only way to make anymore than your hourly pay is if your center makes quota ( it goes up in 5% increments. Which means your market director sets your quota and that is not always set in a fair way for all centers ( so you could have a very high quota which is almost impossible to meet ) and if you have just one slacker in your center that could also sabotage your chances to get any quota bonus.
     I heard they also just rolled out a comeback bonus too. So unless you can get every client to come back every 2 weeks you lose again. That bonus is also on a sliding scale but also it is a center bonus again too.
     A couple of people could be doing all the work to make sure to get bonus's and other staff could do almost nothing and get the same bonus as those who work. Nothing is different for those in high volume centers and those centers who do less than half of a high volume revenue center. I understand that there is supposed to be one other area coming soon.
     I was also told that people are leaving because they can't count on these bonus's ( they are bonus's and have no guarantee you will get them ). Apparently these employees are having trouble being able to pay their bills. I think all this reduction in salary is because jenny has been losing money and now that they are going to be associated with Curves the new CEO wants to lower jenny employee wages to more like Curves lower wages. I am not looking forward to this when it hits me. They seem to think experience is not worth anything and neither is bringing lots of money into centers. You get paid apparently only for how long you have worked for jenny and that is only to 10 years employment -- not for how you perform !!!!!!

    Advice to ManagementAdvice

    Pay employees a fair wage for what they do

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    Unrealistic expectations

    Former Employee - Program Director
    Former Employee - Program Director

    I worked at Jenny Craig full-time for more than a year

    Pros

    Working with clients throughout their weight lose journey

    Cons

    Everything else about the company

    Advice to ManagementAdvice

    Treat your employees with respect

    Negative Outlook
  9.  

    Does not care about employees, understaffed, erratic hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Centre Director
    Former Employee - Centre Director

    I worked at Jenny Craig full-time

    Pros

    Rewarding position helping clients meet goals; discounts on food; program and stated values based on positive concepts that go beyond weight loss

    Cons

    Understaffed and high employee turn over; told I had to cancel previously approved vacation time or would lose my job; stores began operating inconsistent hours, making it difficult to maintain customers; benefits were terrible; HR was unhelpful with many employee complaints

    Doesn't Recommend
    No opinion of CEO
  10. 1 person found this helpful  

    New compensation plan?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant  in  Fort Lauderdale, FL (US)
    Current Employee - Consultant in Fort Lauderdale, FL (US)

    I have been working at Jenny Craig full-time for more than 5 years

    Pros

    I have many clients and sell lots of food therefore I make a good salary at this time at Jenny Craig. Can somebody who is piloting the new compensation plan tell me specifically how it works? What is the base salary what is it based on what is the bonus structure

    Cons

    Not knowing what the plan is

    Advice to ManagementAdvice

    Be more specific with your employees and more informative about the company changes

    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Employees grossly underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Los Angeles, CA (US)
    Former Employee - Anonymous Employee in Los Angeles, CA (US)

    I worked at Jenny Craig full-time for more than 10 years

    Pros

    The employees were wonderful people who really wanted to help their clients.

    Cons

    Too many rapid fire changes. There were constant changes of direction. It was very confusing!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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