JetBlue Reviews

Updated 22 April 2015
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Employee Reviews

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  1. Helpful (1)

    Absolutely no room for growth. Perfect place to work if you're only here for the benefits and do not want a challenge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance in Long Island City, NY (US)
    Current Employee - Finance in Long Island City, NY (US)

    I have been working at JetBlue

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Flight Benefits are great, and the work life balance is ideal depending on what department you're in. There really aren't any other pros to working here.

    Cons

    Absolutely no room for growth especially in the Finance department. People who are at manager level and above have for the most part been with the company for 10+ years and there's no sign of them ever leaving the company. The pace is so slow, and often times get bored with work. Management is hesitant to embrace change. People that work here are "comfortable" thus if you want to be challenged, work with smart people, this is not the place for you. The pay is also below average. The health benefits aren't great either.

  2. JetBlue is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Solutions Lead in Salt Lake City, UT (US)
    Current Employee - Customer Solutions Lead in Salt Lake City, UT (US)

    I have been working at JetBlue full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    flight benefits and great co-workers

    Cons

    Previous Experience weighs more than Education. This can be a plus if that's what you bring to the table.

    Advice to Management

    Allow your employees to gain the experience you require by letting them do acting positions, and please don't require prior experience for acting positions because that's the whole reason to Bein an acting role.

  3. Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    Flight benefits, great co-workers to work with

    Cons

    No work life balance, Take care of work related issues on your own time. you have no time for yourself. The pay is lower than other airlines.

    Advice to Management

    Do an under cover boss and see what is really going on.

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  5. ok company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Agent in Salt Lake City, UT (US)
    Former Employee - Agent in Salt Lake City, UT (US)

    I worked at JetBlue

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    flight benefits
    relatively new company in airline industry

    Cons

    They switch management and now they only care about money and less about what the employees brought to the table and how they help our custoemrs.

  6. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flight benefits, health benefits, the people that work here

    Cons

    They don't always have the employee's best interest in mind. Sometimes politics get involved. Certain jobs have a bad work-life balance.

    Advice to Management

    Listen to your employees, they're the reason the company flourishes.

  7. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Long Island City, NY (US)
    Current Employee - Anonymous Employee in Long Island City, NY (US)

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company with a friendly and outgoing culture.
    Leadership is available and easy to get in touch with. Encourage open discussion and teamwork. Good benefits.

    Cons

    The pay is low. Flexible work arrangements available, but depend on department availability and leadership approval. Headquarters in Long Island City isnt easily accessible

  8. Very fun and upbeat company that share success with their employees or better said (crewmembers)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations Crew Member in San Juan, PR (US)
    Current Employee - Airport Operations Crew Member in San Juan, PR (US)

    I have been working at JetBlue part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Constant comunication of companies status, successes, projects with all level employees. Travel benefits rival competing companies, profit sharing, and health benefits in Puerto Rico even for PT employees. Fun environment

    Cons

    Chain of command can be confusing, Positive feedback can be seen with some leadership but is not necesarally the culture.

    Advice to Management

    I believe scheduling is not as efficient as its potential. Follow up on new hires progress is basically non-existent.
    As an experienced manager, there is very few incentive for me to go all in and search for growth. Pay raise differential from lower level to lead and supervisor is not relevant

  9. Helpful (2)

    Strong Corporate Culture; weak operational implementation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ground Operations in Boston, MA (US)
    Current Employee - Ground Operations in Boston, MA (US)

    I have been working at JetBlue full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Travel benefits, profit sharing, continued education

    Cons

    Training is weak, seems to breed a "you're replaceable attitude", still trying to find organizational balance

    Advice to Management

    While JetBlue is an ontime airline; working in major cities can be a commuter challange. Shorten intro period; allow for more flexibility in work life balance.

  10. This is the winning team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in New York, NY (US)
    Current Employee - Flight Attendant in New York, NY (US)

    I have been working at JetBlue full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Supportive co-workers, beautiful uniforms, growing by leaps and bounds

    Cons

    Poor work rules, can sometimes feel like slavery

    Advice to Management

    Management is actually really great

  11. Energetic, compassionate and dedicated company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Intern
    Former Intern - Intern

    I worked at JetBlue as an intern (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The company invested highly in the training of it's employees. The company takes it's core values seriously!

    Cons

    Salary not as competitive as other organizations outside of the airline industry.

    Advice to Management

    Continue to set the culture as one of openness, dedication and caring.

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