JetBlue

  www.jetblue.com
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JetBlue Reviews

Updated 20 August 2014
Updated 20 August 2014
279 Reviews

3.6
279 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
225 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 45 reviews)

  • Flying benefits are great, and the work is interesting (in 14 reviews)


Cons
  • Upper Management continues to lie and make false promises (in 8 reviews)

  • Not very good at trickling down top management new ideas to middle management (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    really good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good experience cant complain about them of how they treat employees

    Cons

    roockie or unexprerience management in some areas not all

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Good People, poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Training Liaison  in  Long Beach, CA (US)
    Former Employee - Training Liaison in Long Beach, CA (US)

    Pros

    Some of the best people to work with, frontline employees make the job worth having, and helping customers always put a smile on my face.

    Cons

    Management is too stuck in their ways and their unfortunately is a lot of cronyism, makes it difficult to advance to a level of importance. Also many of the systems of accountability for front line employees are antiquated and do not account for reality, another unfortunate but true reality of this company.

    Advice to ManagementAdvice

    They need to listen to their employees! They might be surprised that some of the best ideas come from the people who actually interact with the customers.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant  in  Long Island City, NY (US)
    Former Employee - Consultant in Long Island City, NY (US)

    Pros

    free airfare and location of office!

    Cons

    not enough growth in your career

    Advice to ManagementAdvice

    promote employees within the company

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5.  

    Great perks, no growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator  in  Long Island City, NY (US)
    Current Employee - Coordinator in Long Island City, NY (US)

    Pros

    Flying benefits are great, and the work is interesting. Depending on what team you are on you might have opportunities to work on great projects.

    Cons

    The company is becoming increasingly political, and there is much favoritism. Many teams do not try to promote from within, and growth within the company is difficult. The culture is changing.

    Neutral Outlook
    Approves of CEO
  6.  

    Great People, Great Culture, Good Benefits, Rough hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I enjoyed working in a fast paced environment with fun people (there's always a couple of bad apples no matter where you work) for a company with strong values.

    Cons

    The hours can be taxing (i.e. early early mornings, and late late nights).

    Advice to ManagementAdvice

    Keep up the good work! Continue to invest in your people and they will continue to invest in your customers.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Nice Human Resource

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    They are very nice and and extremely friendly

    Cons

    none that I could think of

    Advice to ManagementAdvice

    none that I could think of

  8.  

    good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    the benefits free flights and work from home

    Cons

    not too much room for advancement

  9.  

    Great Company, No Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst  in  Long Island City, NY (US)
    Current Employee - Senior Financial Analyst in Long Island City, NY (US)

    Pros

    Unlimited free travel. Brand new work modern facilities.

    Cons

    Absolutely no job growth available.

    Advice to ManagementAdvice

    none

    Recommends
    Negative Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Great company to work for, great people, great culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Operational Finance  in  Long Island City, NY (US)
    Current Employee - Manager Operational Finance in Long Island City, NY (US)

    Pros

    I've worked in various departments at JetBlue, so I will start with a disclaimer that not all departments are great. However those that live the company values and have strong leadership are great and thrive very well. Crew members who are willing to learn and willingly get to know various parts of the company can be handsomely rewarded with a promotion in a short amount of time.

    Cons

    Operational support analysts have little direction which leads to high turnover or people stuck in the same role for long periods of time. You certainly choose your own direction at JetBlue, and if you don't make the most of it, it could get stale fast. Also, lower than market pay for corporate employees.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Caring, Enjoyable and fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Airport Operations  in  Hartford, CT (US)
    Former Employee - Airport Operations in Hartford, CT (US)

    Pros

    Flexible hours, ability to exchange shifts.

    Cons

    Can be stressful during cancelations

    Recommends
    Positive Outlook
    Approves of CEO

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