JetBlue

  www.jetblue.com
  www.jetblue.com

JetBlue Reviews

Updated 19 November 2014
Updated 19 November 2014
304 Reviews
3.6
304 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
243 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 48 reviews)

  • Flying benefits are great, and the work is interesting (in 15 reviews)


Cons
  • Depending on the department or location work-life balance can be challenging, career development/growth can also move a bit slowly (in 5 reviews)

  • Upper Management continues to lie and make false promises (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations Crew Member in Burbank, CA (US)
    Current Employee - Airport Operations Crew Member in Burbank, CA (US)

    I have been working at JetBlue part-time (more than an year)

    Pros

    The company culture is excellent. Very focused on employee happiness and satisfaction. Great perks, new airplanes, headquarters in New York, non-union.

    Cons

    People love their job so they never leave, making it take time to gain seniority and find opportunities for promotion. some grumpy coworkers, but that's at any job really.

    Advice to ManagementAdvice

    Keep doing the great job that you are doing!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Interesting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Airport Operations Crew Member in New York, NY (US)
    Former Employee - Airport Operations Crew Member in New York, NY (US)

    I worked at JetBlue full-time (more than 3 years)

    Pros

    I loved being able to fly for free. I loved being able to swap my hours.

    Cons

    I just left. Thank goodness. This is why I feel this way. jetBlue has new uniforms! Yes, the new uniforms brighten up the front line as was desperately needed. However, corporate has dictated that female Airport Operations employees wear heels while behind the ticket counter, while running through the airport several times a day, while working the gates, and while running up and down the jetbridges. Female AO employees may wear heels 1/2" to 3". While 1/2" really doesn't sound so bad, the female AO crewmember is limited to solid black shoes with a defined heel. The male employee may wear their loafers and their dress shoes. They have the option of wearing sensible shoes where the female crewmember does not. Look around at any profession where the employee is on their feet all day, and you will see them wearing a sensible shoe. jetBlue's new shoe policy for female airport operations crewmembers rule out Dansko, Clarks, Merrills, etc. The female airport operations crewmember is enduring pain and sitting back and adhering to corporate's policy. If they don't, they will be noncompliant and will lose their job.

    Advice to ManagementAdvice

    Remember jetBlue's values and apply them.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. 4 people found this helpful  

    Did for the flight benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservation Agent
    Former Employee - Reservation Agent

    I worked at JetBlue part-time (more than an year)

    Pros

    There are two pros when working for Jetblue, one is the travel benefits. The other benefit is being able to work from home and not have to take up valuable time commuting.

    Cons

    Low pay, rare career growth and they want you at a snap of there fingers.

    Advice to ManagementAdvice

    Get creative and find a way for employees to have career goals. Value your talent it will make a huge difference in your customers experience.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    really good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue

    Pros

    good experience cant complain about them of how they treat employees

    Cons

    roockie or unexprerience management in some areas not all

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Long Island City, NY (US)
    Former Employee - Consultant in Long Island City, NY (US)

    I worked at JetBlue as a contractor (less than an year)

    Pros

    free airfare and location of office!

    Cons

    not enough growth in your career

    Advice to ManagementAdvice

    promote employees within the company

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Very valuable experience, increasingly frustrating environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Systems Manager in Long Island City, NY (US)
    Current Employee - IT Systems Manager in Long Island City, NY (US)

    I have been working at JetBlue full-time (more than 3 years)

    Pros

    There are a lot of smart people, and a lot of visionaries have worked at this company. IT compensation is pretty darn good, even for New York.

    Cons

    IT leadership is feckless, and having seen three different leadership teams it seems inevitable they will continue to be ineffective. Increasingly crewmembers are expected to be available any time of day or night for whatever whims your director or vp has.

    The company culture has evolved such that style is valued above substance. Everyone is looking for the next big idea, and nobody had enough patience to see difficult problems solved.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great culture and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Coordinator in Forest Hills, NY (US)
    Former Employee - Marketing Coordinator in Forest Hills, NY (US)

    I worked at JetBlue full-time (more than 3 years)

    Pros

    Smart, passionate people to work with, fun work culture. It was hard to leave the flight benefits too.

    Cons

    It's hard to work for an industry and company that struggles to make a profit. While JetBlue fared better than others, it's hard to get support, IT budgets, compensation, etc because of it.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great People, Great Culture, Good Benefits, Rough hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue

    Pros

    I enjoyed working in a fast paced environment with fun people (there's always a couple of bad apples no matter where you work) for a company with strong values.

    Cons

    The hours can be taxing (i.e. early early mornings, and late late nights).

    Advice to ManagementAdvice

    Keep up the good work! Continue to invest in your people and they will continue to invest in your customers.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Nice Human Resource

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    They are very nice and and extremely friendly

    Cons

    none that I could think of

    Advice to ManagementAdvice

    none that I could think of

  11.  

    good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue

    Pros

    the benefits free flights and work from home

    Cons

    not too much room for advancement

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