JetBlue Reviews

Updated 30 August 2014
Updated 30 August 2014
282 Reviews

3.6
282 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
228 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 45 reviews)

  • Flying benefits are great, and the work is interesting (in 14 reviews)


Cons
  • Upper Management continues to lie and make false promises (in 8 reviews)

  • Not very good at trickling down top management new ideas to middle management (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    A fantastic company to work for that makes you feel like family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Maintenance Technician  in  Boston, MA (US)
    Current Employee - Maintenance Technician in Boston, MA (US)

    I have been working at JetBlue full-time for less than a year

    Pros

    Very friendly and helpful crew members, decent pay, good benefits

    Cons

    Midnight shift, focusing on making sure new hires aren't rushed into the company with paperwork and training.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great experience, but pay could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Long Island City, NY (US)
    Current Employee - Analyst in Long Island City, NY (US)

    I have been working at JetBlue full-time for more than a year

    Pros

    Young company with a great work environment. Great travel benefits (free flights on jetBlue plus several agreements with other airlines).

    Cons

    The compensation side leaves a lot to be desired. No bonuses, very little profit sharing, and very little opportunity for significant raises. Few promotion opportunities.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great people, great company, truly lives out the values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Coordinator
    Former Employee - Marketing Coordinator

    I worked at JetBlue full-time for more than a year

    Pros

    great people, great pay, flight benefits

    Cons

    pay could be a little higher, no holidays off

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Very Organised

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant  in  Fort Lauderdale, FL (US)
    Current Employee - Flight Attendant in Fort Lauderdale, FL (US)

    I have been working at JetBlue full-time for less than a year

    Pros

    They pay for your first set of luggage and uniform

    Cons

    Wait time after interview to hear back

    Advice to ManagementAdvice

    Provide answer to candidate sooner than one week perhaps on the spot

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Great overall culture, poor middle management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst
    Former Employee - Senior Analyst

    I worked at JetBlue full-time for more than 8 years

    Pros

    The front line and supervisors are amazing people, really a fun family to be a part of

    Cons

    The managers and directors are all former front line agents, and few have experience working somewhere other than JetBlue, and as a result have low leadership skills, no creativity or innovation. There is lots of backbiting behind closed doors, and public rah rah cheers, but it gets old. If you have a college degree, it is almost frowned upon as most of the leadership qualifications are "I have worked at JetBlue's call center as a res agent or supervisor for x years".

    Advice to ManagementAdvice

    Look more favorably on education and experience outside of JetBlue. This is really a problem outside of LSC.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Amazing company to work for! Great culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing and Systems Operations
    Current Employee - Marketing and Systems Operations

    I have been working at JetBlue part-time for more than a year

    Pros

    JetBlue has an amazing culture and truly lives by its 5 core values of Safety Caring Integrity Passion and Fun! I always felt like the company valued my work. Very rarely did I have a bad day at work. Lots of upward career opportunities once you get in!

    Cons

    Because JetBlue is a smaller primarily domestic carrier, if you're interested in International work, it may not be the place for you.

    Advice to ManagementAdvice

    Continue to focus on your core values, Whenever anyone asks me what I think about working for JetBlue, I always emphasize how much importance was placed on the values and what a difference that made. My current airline has a similar value system, but it is not emphasized or believed in the way it was at JetBlue and that makes a huge difference. Most people could not even name our 4 corner stones.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Fun job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant  in  Jamaica, NY (US)
    Current Employee - Flight Attendant in Jamaica, NY (US)

    I have been working at JetBlue full-time for more than a year

    Pros

    Fun job, some people there are great.

    Cons

    No union so be careful

    Recommends
    Disapproves of CEO
  9. 1 person found this helpful  

    Great fun place to work at!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue full-time

    Pros

    Flight Benefits! Opportunity to work from home. Good balance of fun activities as well as work.

    Cons

    Not very easy to advance.

  10.  

    Best Place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Airport Operations Crew Member  in  Boston, MA (US)
    Former Employee - Airport Operations Crew Member in Boston, MA (US)

    I worked at JetBlue full-time for more than a year

    Pros

    Amazing benefits, and exciting place to work. Lots of room for growth and endless opportunities.

    Cons

    Get stuck with awful shifts 4 am. The attendance policy is intense. Stressful situations working at the airport.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    very supportive team, flexible and awesome benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue part-time

    Pros

    great flight benefits, flexible schedules, and great people

    Cons

    not a very high salary, but constant opportunities to advance within the company

    Recommends
    Approves of CEO

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