Jiffy Lube Reviews

Updated 10 October 2014
Updated 10 October 2014
126 Reviews
2.2
126 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Jiffy Lube President Rick Altizer
Rick Altizer
43 Ratings

Review Highlights

Pros
  • Free oil changes if you can ever get a district manager to ok it (in 7 reviews)

  • Free oil changes, good experiance, easy job, but same thing every day (in 7 reviews)


Cons
  • High turnover rate at the technician level due to low pay level (in 15 reviews)

  • Upper management trying to make you sell with deceptive practices (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    cool job, decent people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Technician in Concord, NH (US)
    Former Employee - Service Technician in Concord, NH (US)

    I worked at Jiffy Lube full-time (more than 3 years)

    Pros

    fun decent job for learning. easy if you have common mechanical adn customer service skills

    Cons

    none i can think of

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Good people all the way to franchise owners.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Flagstaff, AZ (US)
    Former Employee - Store Manager in Flagstaff, AZ (US)

    I worked at Jiffy Lube full-time (less than an year)

    Pros

    Keeps you busy, good crew to work with. Upper management was mostly fair. Franchise offered great bonus program for store managers (trip to Hawaii!)

    Cons

    Very busy and dirty work.

    Advice to ManagementAdvice

    I've heard that some other store managers (I was one) are mean and pushy. That doesn't work, guys.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    What do you want to get out of it?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advisor in Duluth, MN (US)
    Current Employee - Customer Service Advisor in Duluth, MN (US)

    I have been working at Jiffy Lube full-time (more than an year)

    Pros

    DIscounts on services for your own vehicle
    Education on how to work on all sorts of different vehicles

    Cons

    Hours can be all over the place.
    Corporate changes things that make no sense all the time.

    Advice to ManagementAdvice

    Give pay raises to people who deserve them. Don't expect people to stay at this job forever with no $$$ compensation. There are much easier options for jobs out there for equal or better pay.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Good job for young people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lube Tech in Richmond, VA (US)
    Current Employee - Lube Tech in Richmond, VA (US)

    I have been working at Jiffy Lube full-time (more than 3 years)

    Pros

    You learn about what needs to be done to your car. How to perform services on your car. What to look for in case something in your car goes wrong.

    Cons

    The pay is really low. You don't get compensated for your work experience. They don't offer health care benefits. The turnover rate is really high.

    Advice to ManagementAdvice

    Pay your employees what they deserve and the turnover rate won't be so high.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Okay job while you're still in college

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jiffy Lube

    Pros

    You get to service your own car when it's slow

    Cons

    They pressure you to sell products and services to customers that they don't need.

  7.  

    Jiffy lube needs to change management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Irving, TX (US)
    Former Employee - Marketing Manager in Irving, TX (US)

    I worked at Jiffy Lube full-time (more than an year)

    Pros

    Values, community service, honesty, customer first approach

    Cons

    Work life balance, lack of personal growth, no perks, no promotion with salary increase, poor management, lack of racial and gender diversity in management, poor communication skills

    Advice to ManagementAdvice

    If raises are not available provide perk incentives, create clear career paths and reviews

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    try something else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Tech in Sacramento, CA (US)
    Former Employee - Cashier/Tech in Sacramento, CA (US)

    I worked at Jiffy Lube part-time (more than an year)

    Pros

    Great starting job, for high school kids. Working on cars is fun, but you are limited to the type of work you can do.

    Cons

    Customer service is pushed to the point were you want to shoot yourself, try training the employees on services at meetings instead of wasting time. Lots! of service mistakes, damaging cars. Tricking people in expensive oil services is sad. NO work breaks.

    Advice to ManagementAdvice

    Give the little guy a chance to do what he/she does best. Promote within.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    too many chiefs no indians

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Floral Park, NY (US)
    Current Employee - Store Manager in Floral Park, NY (US)

    I have been working at Jiffy Lube full-time (less than an year)

    Pros

    flexable hours, easy commute to work from my home,they have a very good cbt(computer based training) module
    low stress

    Cons

    working with minimum automotive knowledge general and district manager,for a management pay their salary is low
    they have pay for experience schedule but it starts and stops with low pay

    Advice to ManagementAdvice

    hire people with automotive background to reduce your liability, listen your employees input, some of us have alot more experience than so called above managements

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    No one should work for this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Jiffy Lube

    Pros

    Absolutely No pros to report!

    Cons

    The managers and employees are verbally abused by their managers. Insurance us very high and not very well. The company is all about themselves and not at all about their employees or customers! They try to force customers to buy services they do not need and threaten their employees with disciplinary action if customers don't buy. They have unsafe working environments with broken lifts, leaking walls that cause the pit to fill with water. They expect their management to never leave the shop and even if they do get a day off the company calls them mone stop. Then when your on vacation they demand you return to shop!

    Advice to ManagementAdvice

    The company has no hope of fixing their issues because they refuse to acknowledge them! No one should work for a company like yours!

  11.  

    Absolutely awful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Jiffy Lube full-time (more than 5 years)

    Pros

    There are no pros to report.

    Cons

    Management of all levels, complete disregard for a work life/personal life balance, high turnover, low compensation, nonsupport foe store managers.

    Advice to ManagementAdvice

    Advice to management: Change your management.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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