KB Home

www.kbhome.com

KB Home Reviews

Updated 23 January 2015
Updated 23 January 2015
75 Reviews
3.1
75 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
KB Home President, CEO, and Director Jeff Mezger
Jeff Mezger
43 Ratings

Review Highlights

Pros
  • Very good training program both in product training and in Sales skill set training (in 6 reviews)

  • Great place to learn if you want to get started in the business (in 4 reviews)


Cons
  • High pressure, micromanaged, long hours, no work life balance (in 9 reviews)

  • The Raleigh division unfortunately was vary disorganized at the local level (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sales counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - New Home Sales Consultant
    Current Employee - New Home Sales Consultant

    I have been working at KB Home

    Pros

    I love KB. The management, the culture, the opportunities. I've only been with them for 6 months, but so far, I'm very pleased.

    Cons

    So far, there aren't many

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    VP of purchasing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KB Home

    Pros

    Independent thinking was encouraged

    Cons

    The company was full of empire builders. A CYA Company

    Advice to ManagementAdvice

    Get advice from the front line managers

    Doesn't Recommend
    Neutral Outlook
  3.  

    Good Company but Management needs to listen more to their employees concerns and suggestions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sacramento, CA (US)
    Current Employee - Anonymous Employee in Sacramento, CA (US)

    I have been working at KB Home full-time (more than a year)

    Pros

    If given the right community you have the opportunity to make money. The business model offers a low base price and allows buyers to control the cost of the options and works well against other builders in the market place. The Superintendents are hard working, supportive and very helpful and do a great job meeting deadlines. The focus is always trying to make the buyer have a great home buying experience. Customer Service is always going above and beyond for buyers.

    Cons

    If your starting a new community it can easily take up to a year before you see any commission checks. The sales floor is a competitive floor environment so depending on your partner you can be working in a challenging environment. You are required to work weekends and holidays so quality of life can be difficult. The Marketing Department appears to be the weakest link within the Division and not very supportive of the sales representatives as well as other departments. Instead of working with the Sales Department most suggestions are either rejected or you basically get no response back. Lack of signage is a big problem for most of the communities and just to get pricing paper or brochures are heavily regulated.

    Advice to ManagementAdvice

    Management needs to listen more to their employees concerns and suggestions. It appears decisions are made without careful consideration of market conditions or asking input from their sales people when opening new communities. The company culture appears to be more focused on making money and a lack of concern of their employees well being. Departments appear to work against each other instead of working together and Marketing is the biggest challenge for the Sales Department.

    Positive Outlook
    No opinion of CEO
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  5.  

    Worst sales work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Houston, TX (US)
    Former Employee - Sales Representative in Houston, TX (US)

    I worked at KB Home as a contractor (more than a year)

    Pros

    Working in a nice, comfortable new home in growing areas of town offering home ownership to first time home buyers was the only good thing about working for this company

    Cons

    untrained, non-supportive sales managers using aggressive language and actions toward sales associates, Unrealistic sales quotas. Assigned communities are typically the furthest from the sales associates home making work life balance non-existant

    Advice to ManagementAdvice

    Train your sales management team. Leadership qualities like mutual respect, honesty and compassion go a very long way to growing a dynamic team of true sales professionals.

    Doesn't Recommend
  6.  

    Good not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KB Home full-time

    Pros

    Solid company with good people

    Cons

    Not great prospects for advancement

    Advice to ManagementAdvice

    Work with employees to develop tangible targets for building upward mobility

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Cog in A Wheel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cost Accountant in Phoenix, AZ (US)
    Former Employee - Cost Accountant in Phoenix, AZ (US)

    I worked at KB Home full-time (more than a year)

    Pros

    The people are all great to work with and they do try to change up the divisions that you do the accounting for to make it a little more interesting.

    Cons

    There is a lot of favoritism and cliques. There is very little promotion opportunity since most of the controllers for the divisions have been there for YEARS...like 10-15 and aren't going anywhere.

    Advice to ManagementAdvice

    It would be great if there was more opportunity for new ideas and new ways to do things.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Freelance experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KB Home as a contractor (less than a year)

    Pros

    In the few months I freelanced at KB Home I was treated really well as my supervisor was super cool. No micromanaging, everyone had their own desk space, and strong branding with particular standards to go by for literally every piece of creative which I can really appreciate in doing production work for them. Bagels and fruits on Fridays.

    Cons

    The environment can be too quiet and didn't seem to be much opportunity to move upwards from what a few others shared with me. People who had been there a year or more seem to have lost their spirit, if they started with any, as the work can be very repetitive as with the interactions you may eventually have with people there.

    Advice to ManagementAdvice

    Add more regular team lunches/activities showing appreciation of employees and get away more from your desk to just have a quick minute of non-work chat with employees.

    No opinion of CEO
  9.  

    Marketing dept

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KB Home full-time (more than 3 years)

    Pros

    Good compensation. Division Presidents try there best to inspire but LA team can override good ideas.

    Cons

    Challenging corporate leadership team.

    Neutral Outlook
    Disapproves of CEO
  10.  

    Great atmosphere! Great upward mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DUP in Vero Beach, FL (US)
    Former Employee - DUP in Vero Beach, FL (US)

    I worked at KB Home full-time (more than a year)

    Pros

    KB Home prides itself on its brand and general employee morale. I enjoyed my time at KB and would likely still be there if construction hadn't come to a grinding halt.

    Cons

    Management above the local division level did not care to understand the specific local issues confronting our division. They assumed that due to their company's size they could dictate timelines to local municipalities. It created a slight cognitive dissonance for the rank and file employees

    Advice to ManagementAdvice

    Keep the great atmosphere, but listen to the local division mangement.

    Recommends
    Neutral Outlook
    Approves of CEO

KB Home Photos

Street view of the KB Home headquarter office located in Los Angeles, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.68)

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