Kaiser Permanente

  www.kaiserpermanente.org
  www.kaiserpermanente.org
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Kaiser Permanente Reviews

Updated 29 September 2014
Updated 29 September 2014
1,657 Reviews
3.6
1,657 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kaiser Permanente Chairman and Chief Executive Officer Bernard J. Tyson
Bernard J. Tyson
348 Ratings

Review Highlights

Pros
  • Allowed me to telecommute once a week so promoted a healthy work-life balance (in 147 reviews)

  • Great benefits - while I was there there was a very flexible work schedule (in 186 reviews)


Cons
  • Runs counter to work-life balance emphasis which is also promoted; causing dissonance to staff (in 41 reviews)

  • Upper management is adept at finding new ways to run their best employees off (in 38 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 14 people found this helpful  

    Old school thinking will lead to stagnant growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Non-clinical services coordinator  in  Oakland, CA (US)
    Current Employee - Non-clinical services coordinator in Oakland, CA (US)

    I have been working at Kaiser Permanente full-time for more than 3 years

    Pros

    +Great health benefits
    +Stable company that has long history
    +Well known and large in size
    +Ahead of its competitors
    +Able to leverage technology
    +Able to adapt to changes

    Cons

    -Even when you're more competent, highly skilled and has great potentials, hiring managers will go with "experience and previous title on paper". Sadly, in KP it is not what you know, but who you know.

    -KP can't assess talent and won't grow its new work force (less than 5 years of services at KP). They sometimes hire from the outside for people with the "right" experience.

    -Lack of training programs and opportunities for new work force (less than 5 years of services at KP)

    -Horrible recruitment services. If you apply from the outside, you know how much of a black hole it is to apply on kp.org. It is not that much if you're a current employee applying to internal positions. Most KP recruiters are not helpful or friendly.

    -Pay raises are very little and are capped out at a certain percentage each year.

    -Each department is slow to make changes due to its large size and bureaucratic nature

    -Lazy, and incompetent employees still allow to work, causing headaches for other dedicated, hard working, and competent employees.

    Advice to ManagementAdvice

    Listen more to ideas from your employees when they identify problems and risks that need to be addressed. Also, change your way of assessing and recognizing your talented and skillful workforce. Provide more opportunities to train and develop your newer employees to promote loyalty. Need to get rid of leeches aka lazy, incompetent, and not dedicated employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    Started off promising, but then you get to know the culture of the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service  in  Corona, CA (US)
    Current Employee - Customer Service in Corona, CA (US)

    I have been working at Kaiser Permanente full-time for more than 8 years

    Pros

    The pay is great.
    Union helps more often than not.

    Cons

    You have to be related of their best friend to get promoted.
    Management is just a bunch of old women with no degrees, just mothering, I mean, management experience.

    Advice to ManagementAdvice

    You should really do a better job with hiring middle management. They don't know what they're doing.

    Recommends
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Kaiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst  in  Burbank, CA (US)
    Current Employee - Senior Business Analyst in Burbank, CA (US)

    I have been working at Kaiser Permanente full-time for less than a year

    Pros

    A large successful health care company. Very employee focused.

    Cons

    One can get lost in the shuffle. Multiple layers of management.

    Recommends
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  5. 1 person found this helpful  

    Very gratifying from both a career and a community benefit standpoint

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  San Diego, CA (US)
    Current Employee - Director in San Diego, CA (US)

    I have been working at Kaiser Permanente full-time for more than 8 years

    Pros

    Company values, community benefit, excellent care and delivery model, competitive compensation, great benefits

    Cons

    Very large organization, communication can be fragmented

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Excellent Stability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Hayward, CA (US)
    Former Employee - Anonymous Employee in Hayward, CA (US)

    I worked at Kaiser Permanente part-time for more than 10 years

    Pros

    Stability, advancement opportunities in many positions, many locations, good health benefits, good training.

    Cons

    Labor Management Partnership leads to labor and management being a bit too cozy. Subpar managers are often not removed unless they offend doctors, create a legal risk, or waste money and even THEN it can take years (so if you don't like the management you should transfer to another department/location). Favoritism and nepotism are officially frowned upon but have been known to occur.

    Advice to ManagementAdvice

    Hold management just as accountable as employees. Continue bonuses to employees; it builds morale. Continue to seek to improve service because it increases patient satisfaction and employee pride.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacist  in  Santa Clara, CA (US)
    Former Employee - Pharmacist in Santa Clara, CA (US)

    I worked at Kaiser Permanente part-time for less than a year

    Pros

    Great environment, friendly, courteous, clean, patient-centered

    Cons

    None that I could think of really

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Solution Consultant Specialst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Consultant Specialist  in  Pleasanton, CA (US)
    Current Employee - Solutions Consultant Specialist in Pleasanton, CA (US)

    I have been working at Kaiser Permanente full-time for more than 8 years

    Pros

    Benefits is great, can work anywhere it can balance between work and life.

    Cons

    Not many interesting work to do.
    compensation is average.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good Internship Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Intern
    Former Employee - Administrative Intern

    I worked at Kaiser Permanente as an intern

    Pros

    I interned here and I really enjoyed the cooperative environment. I was able to interact and work on projects with not only people in different departments but also different sites in the service area. I greatly enjoyed the mentoring I received in this internship.

    Cons

    My internship went well and I learned a lot. I didn't see any cons from this experience.

    Recommends
    Approves of CEO
  10.  

    Stability and job security are hard to find these days.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaiser Permanente

    Pros

    Good Pay but you work for every dime.

    Cons

    Communication within the organization needs to improve.

    Advice to ManagementAdvice

    Need consistency in processes and dealing with employees with behavioral issues.

  11.  

    Great place to work for now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst  in  Oakland, CA (US)
    Current Employee - Financial Analyst in Oakland, CA (US)

    I have been working at Kaiser Permanente full-time for more than 5 years

    Pros

    The health care benefits are great - no-copay for pregnant mothers, $100 hospital stay to deliver a baby, organization pays a lot for employees' health care in today's high insurance costs

    Cons

    Not fond of the culture - lots of employees there just to collect a pay check / have fun, culture seems to hinder hard-working employees

    Advice to ManagementAdvice

    Distinguish between hard-working employees and non-. Those who wish to work hard and advance should be given such opportunities, rather than being hindered by less-than-hard-working employees / culture

    Recommends
    Positive Outlook
    Approves of CEO

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