Knology Reviews

Current Employee – been working at Knology full-time for more than 8 years

Pros – great products great people flexibility, great customers

Cons – reliability of services poor
company not set up to support major accounts

Advice to Senior Management – If your reps are succeessful don't threaten their joobs
manage thier strengths not weaknesses

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Knology full-time for more than 7 years

Pros – Started out a nice place to work -- friendly, good pay, fun.

Cons – Raises averaged less than 2%, only lip-service to listening to employee input.

No, I would not recommend this company to a friend

Former Employee – worked at Knology full-time for more than 3 years

Pros – Great place to work with a lot of exposure to senior leadership.

Cons – In some cases had a tendency to be a good ole boy type of system (i.e. who you were friends with)

Advice to Senior Management – Good Luck in future endeavors. I enjoyed it.

Yes, I would recommend this company to a friend

Current Employee – been working at Knology full-time for more than 3 years

Pros – The other employees I worked with ended up becoming close friends
The work is, for the most part, easy
Everything is provided from transportation, tools, training, and clothes
every now and again you install or service a customer who owns a restaurant or a bar and will give you kickback in the form of a free meal or a free round of drinks. Good times.

Cons – pay could have been better for all the physical work required as well as the on-call pay being better
When promotion time came we received minor increases in pay and were given half hear-ted excuses as to why.
Your bosses would be "out of touch" with what you needed to get your job done.
Bosses would say one thing, come back later and deny saying anything, and wonder why they get multiple answers during questions in our weekly meetings

Advice to Senior Management – close the gap between departments. When I get promoted to the highest rank in my department I should not have to wait for the lowest rank in the next department to die, quit, or get fired before I move up again. I want to climb this ladder.

Yes, I would recommend this company to a friend

Current Employee – been working at Knology full-time for more than 3 years

Pros – Management works hard to give you everything you need to be successful.

Cons – Lots of company advancement opportunities but not many department advancement opportunities.

Yes, I would recommend this company to a friend

Current Employee – been working at Knology full-time for more than a year

Pros – The benefits are good but the insurance sucks. Working conditions are as good as you could ask for in this industry.

Cons – The pay is low. The insurance plan could be a lot better. Budgeting process should be different. Leadership training should have more emphasis.

Advice to Senior Management – Give managers the autonomy to discipline/fire employees that are dragging down the morale by their lack of professionalism and not meeting expectations.

Yes, I would recommend this company to a friend

Former Employee – worked at Knology

Pros – Immediate managers and supervisors are excellent; benefits are very good; laid back atmosphere; great coworkers who are willing to help out.

Cons – Low pay in comparison to average industry salaries; Knology hires externally instead of internally too often; very little room for upwards mobility.

Advice to Senior Management – People work to make money and have the opportunity to advance their careers. If you are not going to do both, then at least focus on one. I enjoyed working at Knology, but it only took me one year to realize that I was not going to stay. When you have employees who have served Knology for 5 - 6 years, yet they are still in their same position, making only slightly more than those coming in the door, then you are not going to lose those who are looking for careers.

Former Employee – worked at Knology

Pros – Flexible when it comes to family most of the time. Good people to work with in most departments. Small discount on service.

Cons – Long hours, poor management, no loyalty, no praise, low pay. Minimum senior support. Segregated groups that backstab or do anything to get ahead.

Advice to Senior Management – Rehire management or grow a pair. If you can't take care of your employee's you'll have hire temp people to replace well experience who would be faithful. Oh wait you're already doing that. Temp seems to be cheaper in the mind of some people.

No, I would not recommend this company to a friend

Current Employee – been working at Knology

Pros – Knology has great employees, they work well around your schedule but this is only if u end up under a understanding sup or manager

Cons – The pay is not good, company has no loyalty to dedicated to employees, the benefits are not good either. Leadership is lacking

Advice to Senior Management – local call center management should be more hands on with employees and the day to day business of knology. This would boost moral

No, I would not recommend this company to a friend

Current Employee – been working at Knology

Pros – Multi business unit opportunities - hands on

Cons – Employee Compensation for work content

Advice to Senior Management – Initiate incentive programs