Kroger Reviews

Updated 29 September 2014
Updated 29 September 2014
1,550 Reviews
2.9
1,550 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kroger CEO Rodney McMullen
Rodney McMullen
120 Ratings

Review Highlights

Pros
  • Flexible schedule, working to serve the people of your own community and friendly coworkers (in 72 reviews)

  • Paid holidays (4 hours) & paid vacation available for part time (in 56 reviews)


Cons
  • Work/life balance is tough because I had to work a different schedule every day/week (in 47 reviews)

  • Krogers way of cutting out full time, long tenured workers who have given them 20-30 (in 87 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Good company, but the union allows people to become complacent and rewards seniority while ignoring merit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Customer Service Manager  in  Rochester, MI (US)
    Current Employee - Assistant Customer Service Manager in Rochester, MI (US)

    I have been working at Kroger full-time for more than 8 years

    Pros

    Great senior Leadership who have a passion for what they do and an exciting vision for the future.
    Good benefits, flexible schedule.

    Cons

    It is difficult to fire someone for not doing their job because of very strong union protection, this provides job security, but it also keeps people complacent and unmotivated.
    New hires have to plan for a corporate career if they hope to make good money.
    There is little to no store level management support, often causing good workers to become dissatisfied and lose hope.

    Advice to ManagementAdvice

    Work towards having the store management team with the department heads to engage associates and create the environment that is so clearly sought after by the company leadership.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Grateful for employment!

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Front End Cashier  in  Pasadena, TX (US)
    Current Employee - Front End Cashier in Pasadena, TX (US)

    I have been working at Kroger part-time

    Pros

    Im able to meet new people. And build good relationships with some of the awewome co workers. We laugh and make the time go by faster.

    Cons

    Some of the Management has no clue on how to talk to its employees. They feel its ok to belittle you. And when you stand up for yourself they claim you have an attitude. Some of the store managers amaze me that they are even managers. They are clueless without fail when it comes to when we need help. "Whomp whomp." They know and love to bark at us but they dont know how to do simple things. Oh and they seem to not know how to follow your availability. And racist customers I would love to put them in their places lol

    Advice to ManagementAdvice

    Learn how to be a help to the cashiers. And talk to the employees like we matter. We all play a part In helping Kroger be a successful company. Respect the associates and you will have a peaceful flow and

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    I have been employee for a little over a year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Cashier
    Current Employee - Front End Cashier

    I have been working at Kroger part-time for more than a year

    Pros

    I really enjoy the friendly faces of the diverse shoppers that come everyday, getting paid weekly is a plus and there is a reward program that recognizes my hard work.

    Cons

    At times I sense that there is a lot of special treatment going on among the Supervisors there and I would like to be allowed to transfer to a a non-union store but that is against policy which i find ridiculous.

    Advice to ManagementAdvice

    Come out of your offices sometimes and engage with your employees make them feel like they are on the same time as you are.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Low pay for what they expect you to do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Utility Clerk  in  Bonaire, GA (US)
    Former Employee - Utility Clerk in Bonaire, GA (US)

    I worked at Kroger part-time for more than a year

    Pros

    I had good coworkers who made being there not to bad

    Cons

    managers were not helpful
    don't really have much of a say on what hours you want to work unless you want your hours cut back

    Advice to ManagementAdvice

    Make sure you have enough baggers , especially during rush hour time .
    Try to promote from within the company to keep great workers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Great first job but not long term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kroger part-time for more than 3 years

    Pros

    Flexible work schedule around school. Easy to move up if you are willing and show interest. Employee discount. Friendly and approachable management.

    Cons

    High turnover, no attendance policy, low wage compared to other comparable company, communication at store level is almost nonexistent.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Decent First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Courtesy Clerk  in  Commerce Township, MI (US)
    Former Employee - Courtesy Clerk in Commerce Township, MI (US)

    I worked at Kroger part-time for less than a year

    Pros

    Being a Courtesy Clerk I was a front end employee and got to meet many people. The hours were flexible and minimum wage is minimum wage.

    Cons

    Taking off days was hard to do. In the winter I was outside for long periods of time, same for rainy weather.

    Advice to ManagementAdvice

    Paying more than minimum wage is beneficial in the long run for both employees and employers.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Coworkers were good, management was not so good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Katy, TX (US)
    Current Employee - Cashier in Katy, TX (US)

    I have been working at Kroger part-time for more than a year

    Pros

    Everyone I worked with was nice and the hours were good, they worked around my schedule well.

    Cons

    The pay was really low for the amount of stress and work that cashiers were put through. Getting yelled at by angry customers due to the bad management of the store was not worth 7.45 an hour. That's why I ended up quitting.

    Advice to ManagementAdvice

    The wages at Kroger are the lowest in the grocery industry, or at least that I've seen so far. You might wanna catch up to the rest of the industry. And try to care about your employees more, it seems as if the managers and supervisors (at my store at least) only cared about work and that was it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kroger

    Pros

    Nice schedule
    Nice coworkers & atmosphere

    Cons

    There weren't any cons for kroger

    Recommends
    No opinion of CEO
  10.  

    Kroger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kroger full-time for more than 10 years

    Pros

    Enjoy working with the public. Great place to work. A lot of growth opportunities. Always receive great feed back from the management and my peers which help the growth.

    Cons

    Sometimes certain tasks need to be broken into small steps to increase the efficiency.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kroger

    Pros

    Advancements are possible and you can move up

    Cons

    Late night shifts sometimes and weekends required

    Advice to ManagementAdvice

    None

Worked for Kroger? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.