Legal & General Group

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Legal & General Group Reviews

Updated 7 August 2014
Updated 7 August 2014
30 Reviews

3.3
30 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Tim Breedon
18 Ratings

Employee Reviews

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  1.  

    Great Perks - Awful management, Awful Corporate Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Consultant  in  Kingswood, South East England, England (UK)
    Current Employee - Customer Service Consultant in Kingswood, South East England, England (UK)

    Pros

    Flexi-Time, company funded pension scheme, nice offices, comprehensive death in service benefits, lots of employee discounts.

    Cons

    The company is a bureacratic nightmare, where key decisions often take forever to make, if at all. Senior management talk constantly about trying to engage with employees and fix problems, yet only ever show real interest in performance against targets, not the fundamentals that underpin and ultimately affect them. Shortsighted business planning, and decison making processes that frankly beggar belief. The list goes on.

    Advice to ManagementAdvice

    Listen. Just listen. Then start to consider the long term impact of the decisions you make. It isn't all about this quarter's results.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Enjoyable experience, company cares about its employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Consultant  in  Hove, England (UK)
    Current Employee - Customer Service Consultant in Hove, England (UK)

    Pros

    Good culture. They have good opportunities within the company to move internally.
    They provide lots of benefits and programs and workshops to help employees.

    Cons

    In the hove office they use a work tracking system which is a good way to assess performance for repetitive boring work. But for work where you actually use thinking skills learned at university it is awful. So do not work in customer service function here you will spend long periods not thinking. Also incompetent people are employed for contracting and good employees aren't sufficiently rewarded. Some line managers set strict time limits for tasks where you aren't given time to check your work. So you are like a hamster in a wheel and get marked down if you check work. So you get marked down for human error. Also you have to stay quiet and not confront poor practices due to risk of line manager not liking you and firing you.

    Advice to ManagementAdvice

    Give responsibility to competent people. Assess appropriateness of workloads.

    Recommends
    Neutral Outlook
  3.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Manager
    Former Employee - Team Manager

    Pros

    Excellent package, Very good pension scheme, Very good career opportunities

    Cons

    Senior management out of touch of the real processing times and the work loads

    Advice to ManagementAdvice

    Interact more with their staff

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    It's a place you and go work if you are ready to retire.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Engineer  in  London, England (UK)
    Current Employee - Financial Engineer in London, England (UK)

    Pros

    Great work life balance, generally friendly people in the company, receive performance shares when the company does well, great london location.

    Cons

    Low wages, limited career progression, favourites are promoted, too many people in the company and everyone does their little bit of the process so it becomes boring very quickly.

    Advice to ManagementAdvice

    There is never any budget for training, those who are considered the favourites in the team are promoted which demotivates people to do well. It's considered a place where you go once you have given-up on your ambitions and want to relax and not work so hard.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great company to work for, they are so diverse and very supportive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent  in  Hove, England (UK)
    Current Employee - Customer Service Agent in Hove, England (UK)

    Pros

    They are good employers, very diverse and have very good flexible working conditions

    Cons

    The systems are dated, which need to be updated also it would be good to have one system across all departments.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Funds Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fund Manager  in  London, England (UK)
    Current Employee - Fund Manager in London, England (UK)

    Pros

    Competitive compensation; good benefits including share ownership scheme, annual bonus and employee discounts, excellent training that allows to progress in your understanding of the job and develop hard and soft skills to enhance your career. Excellent team culture!

    Cons

    The salary growth is pretty slow as you progress from the bottom ranks. The opportunities to network and meet people from the industry are limited.

    Advice to ManagementAdvice

    Communicate the vision and the direction of the company in a much more effective way.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Decent work place overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Analyst  in  Hove, England (UK)
    Current Employee - Finance Analyst in Hove, England (UK)

    Pros

    Very flexible, great work life balance. Nice bunch of people. Good office location. Decent compensations & benefits especially pension and free shares. Most senior managers are nice and resonable, and trying to do their best. Very suppotive in terms of study and career progress. Look after staff quite well.

    Cons

    You have to be really stand out in order to get recognised. Hard working people don't get recognised well enough. Some senior manager can be over the top with level of details and want everything to be exactly how they wanted things done!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    No progression and a rapidly hostile working environment with a feeling of no appreciation of staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent  in  Hove, England (UK)
    Current Employee - Customer Service Agent in Hove, England (UK)

    Pros

    I worked in the Hove office and in my opinion if you were to start as a new starter now I really can't think of any. I started 3 1/2 years ago and, although there were massive gaps in the introduction to the company, I enjoyed my time there to begin with and my peers were welcoming and helpful.
    For those who wish to there is the opportunity to take courses to progress your career whether that be outside L&G or not.

    Cons

    There is very little chance to progress.
    Training lasted a long time but I still felt unprepared when joining the floor and it turned out that there were massive gaps.
    Challenging processes is a very hard and feels like a losing battle from the start.
    For the last year or so there has been a real atmosphere of having to fight for recognition and even for your job. So many people started to be put on different performance reviews and perfomance measures which didn't allow for people getting used to the changes in role, department, management, sampling and staff levels. This lead to people becoming over protective of their own job and real culture of backstabbing and blame.
    Recognition felt more of a guesture and was inconsistent.
    I don't say this as a rant or even from just personal experience but really as something useful to those I'm leaving behind as I know this is a shared feeling with many others on the floor.

    Advice to ManagementAdvice

    Listen to staff and when looking at the results of an engagement survey don't assume there are uncontrolable measures behind low scores. Ask people why and how to change it then take notice.

    Put staff happiness at least somewhere towards the top of the list of priorities as it really didn't feel like it was.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Challenging - both positively and negatively

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Manager  in  Kingswood, South East England, England (UK)
    Current Employee - Team Manager in Kingswood, South East England, England (UK)

    Pros

    Flexibility, benefits to employees, opportunity for development, opportunity to change roles within the group, companies social responsibilities, comfortable office environment and canteen facilities

    Cons

    Well known lack of investment in IT equipment, systems and IT support, general lack of commercial nationwide advertising, business strategy direction, launch of new products without administrative procedures and team in place, lack of adequate resource in key areas.

    Advice to ManagementAdvice

    Listen to staff, acknowledge staff know the difference between management sincerity and management lip service

  11.  

    Going downhill rapidly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Hove, England (UK)
    Former Employee - Manager in Hove, England (UK)

    Pros

    Nice open plan offices. Good location with some on site parking. Average salary for new starters compared to similar local companies.

    Cons

    Poor leadership, constant change, continuous redundancies over last 5 years. No internal progression. No training for management. Poor rates of bonus / pay rise verse success of company. Unclear expectations of staff. New staff being recruited but lack of honesty about job role means unhappy recruits, who are receiving below standard training for such a big, well known company.

    Advice to ManagementAdvice

    You are loosing staff and have a severe lack of morale at your Hove offices caused by unclear, unfriendly management. A real shame and a total change over the last 4 years and something that is being ignored. It might be worth coming down for yourselves and asking the staff on the floor what it's really like to work there.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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