Liberty Mutual Insurance

  www.libertymutualgroup.com
  www.libertymutualgroup.com

Liberty Mutual Insurance Reviews

Updated 22 October 2014
Updated 22 October 2014
1,119 Reviews
3.3
1,119 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Liberty Mutual Insurance President & CEO David H. Long
David H. Long
406 Ratings

Review Highlights

Pros
  • The company pay is reasonable for the expectation and lack of work life balance (in 75 reviews)

  • You are given a good amount of days off per year and good benefits (in 90 reviews)


Cons
  • Work/life balance can be a challenge but that's pretty much corporate America (in 70 reviews)

  • Upper management is loosing more of their focus and support of front line employees (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Liberty is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Boston, MA (US)
    Current Employee - Sales Representative in Boston, MA (US)

    I have been working at Liberty Mutual Insurance full-time (less than an year)

    Pros

    You can make a lot of money in sales. You also have the free reign to do as you please.

    Cons

    Its sales, so you can't sit around and just expect to make money. There is that tiny 25K base though that should kind of hold you through the rough months.

    Advice to ManagementAdvice

    Just monitor your sales professionals a little bit more.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Wonderful opportunity

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance

    Pros

    Company gives great training, opportunity to grow and does not micromanage.

    Cons

    Career path can be unclear

  3.  

    Great benefits, growing business and lot of opportunities to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance full-time (less than an year)

    Pros

    Work culture and appreciation for talent. This company has lot of talented people working which creates energitic environment to collaborate.

    Cons

    Work flexibility.Compensation plan could be better with better profit sharing incentives.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    It was a very welcoming environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Disability Case Manager in Phoenix, AZ (US)
    Former Employee - Disability Case Manager in Phoenix, AZ (US)

    I worked at Liberty Mutual Insurance as an intern (less than an year)

    Pros

    The team members and management were very nice and helpful.

    Cons

    The training was outdated and old.

    Recommends
    No opinion of CEO
  6.  

    Great place to work.

    Current Employee - Customer Service Representative in Albuquerque, NM (US)
    Current Employee - Customer Service Representative in Albuquerque, NM (US)

    I have been working at Liberty Mutual Insurance full-time (more than an year)

    Pros

    Good pay and incentives. Great company.

    Cons

    Might have to move to get promoted.

    Advice to ManagementAdvice

    More mentoring on career path.

  7. 1 person found this helpful  

    Great internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Intern in Dover, NH (US)
    Current Employee - IT Intern in Dover, NH (US)

    I have been working at Liberty Mutual Insurance as an intern (less than an year)

    Pros

    Good pay, good benefits, employees genuinely care about you, fun intern trips/events, and full time offers

    Cons

    Not much work, gets boring

    Advice to ManagementAdvice

    Be more prepared with interesting work to give out

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director
    Current Employee - Director

    I have been working at Liberty Mutual Insurance full-time (less than an year)

    Pros

    Nice people and interesting work.

    Cons

    None that I have observed

    Advice to ManagementAdvice

    Keep it up.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great Job - but company too many challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Large Loss Litigation Team in Irving, TX (US)
    Current Employee - Large Loss Litigation Team in Irving, TX (US)

    I have been working at Liberty Mutual Insurance full-time (more than 5 years)

    Pros

    flexible working hours and alternative work schedules

    Cons

    hiring too many college hires - not enough experienced workers, also not enough support help, too many meetings

    Advice to ManagementAdvice

    No LMS and RCPS, consider more experienced employees to come on board and hit the ground running. No tools needed for litigation, let us use our experience and skills to resolve cases, give us authority to do our job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance full-time (more than 8 years)

    Pros

    Competitive pay if you're in the right department, co-workers are generally hard working and focused on great customer service, still has a pension and benefits are very good. Nice incentives and annual bonus based on company performance.

    Cons

    Lots of managment changes recently and there is little communication or leadership right now. Career opportunities can be limited unless you can move to Boston.

    Advice to ManagementAdvice

    Spend some time in the field, know what your employees day-to-day is like, what's important to them and their customers.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Benefits

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Pros

    Solid Benefits, Bonus varies based on companys performance, free parking week nights and weekends is great

    Cons

    Training could be more indepth

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