Liberty Mutual Insurance
3.2 of 5 893 reviews
www.libertymutualgroup.com Boston, MA 5000+ Employees

Liberty Mutual Insurance Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

3.2 893 reviews

                             

78% Approve of the CEO

Liberty Mutual Insurance President & CEO David H. Long

David H. Long

(309 ratings)

63% of employees recommend this company to a friend
893 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "The company pay is reasonable for the expectation and lack of work life balance"
    in 57 reviews
  • "You are given a good amount of days off per year and good benefits"
    in 77 reviews
Cons:
  • "The type of manager in your office will make or break your work-life balance"
    in 56 reviews
  • "No work life balance, impossible to meet new goals, getting worse by the day"
    in 14 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

5 people found this helpful  

Excellent environment, great people and professional growth opportunities

Anonymous Employee (Former Employee)

I worked at Liberty Mutual Insurance full-time for more than 10 years

ProsWell managed, stable company with many opportunities to grow and increase skills. Very competitive salary and compensation package with incentive awards. Many, many great people in all parts of the organization who are willing to collaborate to meet objectives.

ConsLimited opportunities for advancement if you are not in the "right" location or unable to relocate, resulting in the loss of loyal employees with strong skills and experience.

Advice to Senior ManagementTake the time to really listen to your employees, especially those with a number of years of service. While the Employee Opinion survey is a good attempt, little of the feedback is really acted upon, long term.

Yes, I would recommend this company to a friend

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Great fast paced work environment

Subrogation Technician (Former Employee)
Saint Louis, MO (US)

I worked at Liberty Mutual Insurance full-time for more than 3 years

ProsManagement likes to motivate empoloyees

ConsDid not give me time to catch up on my work after they assigned me to another job and my work was 3 months behind.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Good work/life balance but be prepared to really work hard first couple years to build customer base.

Anonymous Employee (Current Employee)

I have been working at Liberty Mutual Insurance

ProsDepending on your manager, there's minimal micromanagement. Very strong in training and sales process. Sales people have a line of service reps to help free up time to sell.

ConsPay the first year is tough due to lack of customer base. Commission structure could be better defined.

Advice to Senior ManagementStreamline payouts so reps can set daily goals to hit instead of just aiming at getting the ideal customer.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Overall, pleasant experience working for the company

Finance Manager (Former Employee)
Boston, MA (US)

I worked at Liberty Mutual Insurance full-time for more than 5 years

ProsThe company has a friendly and collaborative work environment. Employees help each other to achieve goals. Good advancement opportunities at lower levels.

ConsLack of diversity at senior management level. Many senior managers have been working at the company for a long time, true leadership skills are at times absent, decision making and change execution are slow.

Advice to Senior ManagementIn today's global market, it is important to have diversified workforce at all levels. There is a distinct need d to diversify the senior management team at LMI to develop strong leadership talent.

Yes, I would recommend this company to a friend

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Encouraging of internal career growth.

Anonymous Employee (Current Employee)

I have been working at Liberty Mutual Insurance

ProsEncouraging, motivating, forward thinking, good compensation, good benefits

ConsLimited possibilities depending on where you are located.

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  • Comp & Benefits
         
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Sr. Claim Specialist I

Senior Claim Specialist (Current Employee)

I have been working at Liberty Mutual Insurance full-time for more than 3 years

ProsGood Salary and Benefits. Coworkers were very nice to work with. Casual days for good performance. Work with you with you have a conflict with your schedule

ConsNo manager consistency. Due to different manager styles, employees have different expectations on overall file presentation. This also results in more leniency depending on your manager.

Yes, I would recommend this company to a friend

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1 person found this helpful  

Love the direction in which the company is going!

Anonymous Employee (Current Employee)

I have been working at Liberty Mutual Insurance full-time for more than 3 years

ProsThe culture has been slowly changing and it is going in the right direction. Lots of growth opportunities, development resources available, and competitive pay.

ConsAlbeit positive from a company health perspective- lots of restructuring but they are making the right decisions to stick around long term.

Advice to Senior ManagementContinue to enhance talent management capabilities- we are heading in the right direction. I am disappointed on how slow the diversity and inclusion initiatives are going- we are missing out on a lot of opportunities to create a more inclusive work environment and for employees to do their best work.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

A great place to establish yourself and build your career

Anonymous Employee (Current Employee)
Boston, MA (US)

I have been working at Liberty Mutual Insurance full-time for more than 5 years

ProsGreat company to work for with a chance for advancement. Good benefits, bonuses, and pay for performance. Company is profitable and led by a smart management team.

ConsThe company has a lot of bureaucracy, so it takes a long time to get things approved, which is the downside of working for a large company with over 50,000 employees. Internal apps are slow and hard to figure out how to use. Do not understand the need to radically cut expenses when the company has been so profitable.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

financial rop

Financial Ops Representative (Current Employee)
Cincinnati, OH (US)

I have been working at Liberty Mutual Insurance full-time for more than 5 years

ProsThe job is a good job

ConsI have nothing negative to say

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Former Insurance agent

Sales Representative (Former Employee)
Brookfield, WI (US)

I worked at Liberty Mutual Insurance full-time for more than a year

ProsCompany pays for everything, best company to start with as far as an insurance agent is concerned. They pay salary plus bonus and commissions. They pay errors and omissions and totally give you leads etc.

ConsNo mobility if you are looking for a career beyond an agent then you will most likely have to move. Their product lines is strict P&C, life insurance and fixed annuities. If you want to sell a more vast product line then Liberty doesn't provide that. Great company though.

Advice to Senior ManagementManagement needs to be more transparent to agents they hire, regarding mobility. If they only want to keep you as an agent for ever then say it, if not they should be working with employees to help them move within company.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Liberty Mutual Insurance – Why Work for Us?

At Liberty Mutual Insurance, doing the right thing is essential to all that we do. Our commitment to building and sustaining a talented and diverse workforce has helped us to become a global leader in property and… Full Overview

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Glassdoor is your free inside look at Liberty Mutual Insurance reviews and ratings - including employee satisfaction and approval ratings for Liberty Mutual Insurance CEO David H. Long. All 893 reviews are posted anonymously by Liberty Mutual Insurance employees.