Life Time Fitness

  www.lifetimefitness.com
  www.lifetimefitness.com
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Life Time Fitness Reviews

Updated 1 October 2014
Updated 1 October 2014
519 Reviews
2.9
519 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Life Time Fitness Chairman, President, and CEO Bahram Akradi
Bahram Akradi
268 Ratings

Review Highlights

Pros
  • You get a free gym membership to a great facility and good benefits (in 48 reviews)

  • I loved having a free gym membership for myself and a deep discount for my spouse (in 41 reviews)


Cons
  • You will work long hours especially if you are a Personal Trainer (in 34 reviews)

  • Upper management flirts with teenage male staff, rather than managing (in 28 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Success in this company is the result of your sales performance, if you are motivated by that you will earn well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Engagement Advisor  in  Harrison, NY (US)
    Former Employee - Member Engagement Advisor in Harrison, NY (US)

    I worked at Life Time Fitness full-time for less than a year

    Pros

    If you love fitness the clubs are outstanding, especially the Athletic brand locations. Free membership obviously, great tasting and mostly healthy food choices in the cafe (great coffee!).
    Daily interactions with the 'regular' members can be the highlight of your day if you like the old health club mentality when people actually socialized.
    In sales roles you get instant gratification in your paycheck, no yearly bonus. You are 100% commission.

    Cons

    You are 100% commission, so if you have a tough month you will work long hours to make more $$.
    Your managers will pressure you to work on off days or stay late to make your personal shortfall. (Don't take it personal, their compensation is based on your performance and they want a bonus too!)
    You will LIVE at the club in sales roles. Your social life becomes your colleagues and members.
    You will work weekends - no way around it

    Advice to ManagementAdvice

    Work-Life Balance - quotas seem aggressive. Many sales people are either exceptional or know tricks to boost numbers leading to higher quotas for all. MEA's would have better balance with a 8 hour shift vs 10 hours. (1 hour to workout is a joke, you never get to use it)

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    The Life of an MEA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Engagement Advisor  in  New York, NY (US)
    Current Employee - Member Engagement Advisor in New York, NY (US)

    I have been working at Life Time Fitness full-time for more than a year

    Pros

    The straight commission structure and pressure makes you stronger. Sales training provided at the beginning of your career in Minnesota and continuous monthly 'real-play' sharpens your ability to think on your feet with prospect discovery and club presentation. The sales training teaches you how to think better and ask the right questions, which I feel is an ability that can be applied to many careers in sales and business.

    If you are good at self generating business and close company leads, you can make good money, which keeps most people in the job. You have the ability to make $50K to $90K and sometimes even more if you are in Onyx to Diamond level clubs; especially if you are able to go to a pre sale.

    Life Time Fitness aims for the top 20% of the population to use their clubs. Being an MEA allows you to network with many successful business people that can help grow your book of business with referrals and network with people doing well in many industries.

    Cons

    The company changed connectivity pay and eliminated retention pay. The 14-Day money back guarantee window still stands, if someone cancels within that period, your commission is taken away. Now if a membership is cancelled within the first 30 days resulting in the lifespan of a membership being less than 60 Days, your membership/connectivity commission is taken away and your are left with $10, but still get credit for the unit on your stats. Makes it stressful to lose your commission with that extended period of time if something out of your hands makes them cancel especially when you are a straight commissioned employee.

    Average unit payout can vary from 30% to 60% depending on club level. You make money on one month of unit dues, while the club makes over $2K a year on that member just in dues.

    One of the core values is being servant minded, which sounds outdated for the 21st century. This value conflicts with pulling back retention pay while your focus is on acquisition. A member comes into your office to go over their account; you are expected to be servant minded/handed off correctly. The type of affluent members if not serviced immediately can complain about you and result in being written up.

    MEA handbook states only the last day day of the month is bell-to bell. Handbook also states the middle of the month (15th) and the two days prior to the last day of the month are normal 10 hour shifts and that last day of the month is mandatory bell-to-bell (12 hour shift) but when it comes what is communicated verbally those are bell-to-bell days. Expect to travel throughout your region for different meetings or sales trainings at a minimum of twice a month, but at least your expenses are reimbursed. Mandatory non-paid early sales trainings/meetings prior to your shift can result in your day being 14 hours if you end with the late shift.

    Advice to ManagementAdvice

    Create a compensation plan with some form of a base salary in sync with a commission structure. There are other high end fitness companies that give a base salary and this will serve as a catalyst to make MEAs feel valued as different levels of management who receives a form of base/commission. This will create a culture that would buy in more (increase effort to prevent high turnover) and not mind as much coming in on days off to push harder when there inputs are not resulting in the outputs needed.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Child Activities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Life Time Fitness

    Pros

    I worked there in high school and it was the best high school job you could ever ask for.

    Cons

    If i was like 40 i wouldnt like working here. too many kids

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  5.  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Life Time Fitness

    Pros

    What a great company, constant room for growth and they really care about their employees!

    Cons

    Really nothing negative to say

    Recommends
    Approves of CEO
  6.  

    Flexible Corporate Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Life Time Fitness full-time

    Pros

    Flexible Corporate Work Environment, Interesting health and wellness IT Initiatives

    Cons

    Limited processes for corporate initiatives

    Neutral Outlook
    No opinion of CEO
  7.  

    Kids Academy Karate Instructor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Karate Instructor  in  Chanhassen, MN (US)
    Current Employee - Karate Instructor in Chanhassen, MN (US)

    I have been working at Life Time Fitness part-time for more than a year

    Pros

    Great pay, great kids.Its more like an intro to karate.

    Cons

    Sometimes it feels like glorified baby sitting

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good place to work.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Life Time Fitness

    Pros

    Great environment! Great co-workers, and you get to enjoy the gym as a benefit.

    Cons

    Management at the time left something to be desired, both local and regional. If they don't like you, no room for advancement.

    Advice to ManagementAdvice

    Leave your personal life at the door. Employees should be evaluated according to their success or lack thereof at the company, not dependent on your personal feelings.

  9.  

    wonderful staff, that get financially kicked to the curb

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Team Member  in  Maple Grove, MN (US)
    Former Employee - Operations Team Member in Maple Grove, MN (US)

    I worked at Life Time Fitness part-time for more than a year

    Pros

    a great atmosphere, wonderful layout of the clubs, high quality equipment/locations, free membership included (20 hour minimum), reduced spa services (see position)

    Cons

    50 cents over minimum wage, no raises, over worked to make enough to support half of the paycheck you need to get by,no time to use the free membership because of the need to work more often, unorthodox need to memorize cheap mission statements that add nothing and could use that time to do restructuring of payment.

    Advice to ManagementAdvice

    redistribute pay,

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Great place for the young and young minded

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Life Time Fitness

    Pros

    Great proximity to my home, flexibility to leave for family issues. Reduced membership after years of paying family rate.

    Cons

    Many members in management including leadership positions have a high school mentaility. Truly corporate environment, people who have worked here for years are in positions of management with no true management experience. Compensation is lower than comparable positions but I guess free membership is supposed to make up for that?

  11.  

    It is Sales...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Life Time Fitness

    Pros

    Free fitness Membership, Industry leading pay, corporate training, growing company, energetic team members, good benefits, great training and education always available

    Cons

    work-life balance can be tough, weekend work a must, potential for long periods of down time, retail-esque hours, ever changing pay structure to change the way you grow your personal production to make your target pay

    Advice to ManagementAdvice

    A larger focus on retention and quality member acquisition to not burn out your sales staff,

    Recommends
    Neutral Outlook
    Approves of CEO

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